Category Archives: B2B

Despite huge investments in data, you might be surprised to learn that most executives don’t trust their company’s data. It might be that they’re skeptical of the data they’re using, or simply don’t know how to interpret the information at hand.

In fact, Havard Business Review reported that 90% of business leaders believe data literacy is crucial for company success. However, only 25% of employees feel confident when working with their organization’s data. 

The stats shout loud and clear that if you struggle to trust your business data, you’re absolutely not alone. However, this doesn’t make it any less important to fix it.

Untrustworthy data has repercussions across your entire organization. You run the risk of:

• Pivoting strategies based on incorrect assumptions
• Lacking a clear picture of business performance and ROI
• Delivering poor customer experiences
• Reducing job satisfaction for your team because of manual tasks and frustrations
• Being hesitant to share important insights across the team

Instead, every business’s goal should be data integrity. Data integrity refers to the quality and reliability of your business data, including how precise, consistent, timely, and well-preserved that data is.

With high data integrity, your business can also benefit from the surge in opportunities that big data brings.

Here’s our guide to what to do when you can’t trust your reporting data. Learn how to turn things around long-term, so your data spend isn’t spoilt by leaky processes and frameworks.

How to Make Your Data More Trustworthy

It might sound obvious, but if your business has been wrangling with unreliable data for some time, to create a different outcome you need to do things differently.

Fixing untrustworthy data requires changes to your organization’s:

• Processes
• Mindset
• Skillset

Let’s explore the best ways to make your data more trustworthy so you can benefit from accurate and timely analytics that pave the way for informed decisions.

1. Go back to the basics.

To make your data more trustworthy, let’s go back to the very beginning. Imagine you’re starting your database entirely from scratch with a clean slate. Now answer these questions:

• What data do you need to collect?
• What format do you need to collect it in?
• What data don’t you need?
• What’s the clutter or noise you would like to avoid?
• How do you need to integrate your apps?

You can use these valuable insights to inform:

• New processes for data collection, management, and integration
• What to clean up and prune from your database
• How to educate your team and increase data literacy in your organization

Once you’re clear on what needs to happen, start creating an action plan to put it into place and make your data more trustworthy.

2. Follow the data trail back to the source.

Whenever you’re faced with unreliable data, follow the trail back to the source. Where did the inaccurate data originate?

This includes looking at form fields and checking for consistent and standardized data collection. It also means making sure that Google Analytics tags are set up correctly, or that your SQL scripts for your business intelligence platform are flawless.

If this stretches your tech knowledge, perhaps because the person who implemented your systems has left the company, consider bringing in a data specialist to help you out. You could also get their help simplifying your data processes so it’s more manageable in-house going forward.

3. Tick the boxes for data best practice

No matter the industry or company size, there are some best practices that every company should follow for trustworthy data. These include:

• Consistency – Maintain the same format across systems by using consistent and standardized fields and collection processes. When you integrate your apps, use customizable field mapping to ensure that the right data is synced to the right places.

• Completeness – For each piece of data, you need to know the full picture. A few examples are the source of your marketing leads, sales history for your customers, or conversion path for new deals. Is your data complete?

• Centralized and enriched data – Rather than having fragmented and incomplete data spread across several systems, maintain one centralized database with the most up-to-date and trustworthy information. This can be your CRM for your customer data, and a system like Chartio or Supermetrics for your company performance data. Create two-way integrations between your centralized database and connected apps to enrich your data everywhere.

• Access control – Set permissions and policies that ensure only the right people see certain data. This is about balancing accessibility and transparency with security.

• Validation – 28% of customer and prospect data is suspected to be inaccurate in some way, according to Experian. For accurate data, you need a method for checking and validating it. This can include automated processes for checking for anomalies and missing fields, backed up by some manual checks.

• Real-time updates – For the best results from your data, it needs to be up-to-date. Look for real-time updates when choosing a business intelligence system and a data integration solution.

• Quality sources – Make sure you know where all of your data is coming from and that you can guarantee its integrity. Maintaining a neat and tidy database that you know you can trust beats having highly advanced data sets that you struggle to make sense of or control.

• Cleanliness – Considering B2B data decays at a rate of 2% per year, your database needs frequent clean-ups. It’s important to freshen up your data by removing duplicates, inaccuracies, and other data that’s turned from value into clutter.

• Security and protection – Maintaining high security is crucial for data protection regulations such as GDPR in Europe, but it’s also just a basic principle for being a trustworthy brand. It’s also absolutely crucial if you want valuable data at your fingertips (and only yours).

• Integrations – Over 80% of business operations leaders say data integrations are important for day-to-day operations at their organization. Data integrations reduce data silos and make data more accessible to everyone at your company, so employees don’t have to track down other coworkers to find specific information stored in their department’s database.

4. Document processes.

One common trap that organizations fall into is relying on one person to set up and manage their data processes. When that person leaves the organization, chaos is often unleashed.

You can avoid this by creating clearly documented processes that are stored in your company wiki, Google Drive, or a tool like Notion. And remember: overly complicated processes might end up doing you more harm than good. The simpler your processes, the better.

5. Simplify everything.

Complexity is often the root of bad data you can’t trust. For complex data analytics to work successfully, you need the time, resources, and knowledge to back it up.

For most organizations, it’s more effective to keep your data and reporting as simple as possible instead.

Simplifying your data means:

• Only collecting the data you need
• Organizing data consistently and in standardized formats
• Avoiding complicated workflows and systems
• Reducing your reporting dashboards
• Avoiding multiple systems for the same job
• Creating documentation that’s clear and easy to understand
• Amending processes so anyone can quickly understand them

To make your data the most trustworthy, ask yourself: where can you simplify your data collection, management, and integration processes?

6. Keep the sunk cost fallacy in mind.

You’ve invested a lot of money, you have complex systems in place… and you don’t want to throw that away. So instead of starting afresh, you build on top of what you have – and hope it will cover up what’s underneath.

Investopedia describes the sunk cost fallacy, or the sunk cost trap, as “a tendency for people to irrationally follow through on an activity that is not meeting their expectations. This is because of the time and/or money they have already invested.”

This is all too common when it comes to business data and analytics.

If you keep building on unsound foundations, it will come back to bite you. Begin by understanding exactly what you’re dealing with and the problems at hand. Bring in a second opinion here if you need it. Then, make as unbiased a decision as possible about what you need to do to increase data integrity.

Over the long term, it might be easiest to go back to the drawing board, create a much more straightforward and accurate strategy, and trash what you had in place before.

7. Communicate with stakeholders.

While concerns over untrustworthy data are often valid, sometimes you or your organization’s stakeholders still don’t trust your data when everything is sound.

If this is the case, clear communication is your way forward. Explain why your business analytics data is trustworthy and how it’s set up to ensure reliability. Answer questions to help stakeholders understand how data is collected, managed, and integrated between your apps. Also, encourage concerns to be voiced so that you can explore their validity or irrelevance together.

Piecing together a project timeline template usually involves a Google Doc and mediocre formatting skills. Then comes assigning tasks to teammates and promising to hit the agreed-upon delivery date. But a few weeks go by, and the timeline falls apart. Higher priorities pop up, and deadlines slip past without much progress.

Projects can fail for many reasons: a lack of support from leadership, unforeseen budget cuts, or overpromising outcomes. In fact, poor project management is more common than you think – only 55% of projects are completed on time.

But creating a timeline where everyone involved knows what they’re working on and when it’s due can help ensure your project doesn’t creep past its original deadline. It’s essential for keeping projects (and the people completing them) on track.

To make sure your next project stays on schedule, we’ll cover how to set up a project timeline, the best templates to use, and a handful of examples to inspire your future scheduling.

Why Create a Project Timeline?

Time management is one of the top skills employers look for in candidates. Missed deadlines and rushed projects can set entire teams (and companies) behind schedule.

A structured project timeline offers more than brownie points from your boss. It can also:

• Bring leadership and structure to a project
• Outline what is being delivered, by when
• Share who is responsible for each task and sets expectations for the scope, quality, and delivery of work
• Show how the project outcome contributes to company goals
• Decrease risk by accounting for any changes to the project scope, budget, deliverables, or deadlines.

Ultimately, a project timeline makes it easier and more efficient to manage a project. But it’s important to match the timeline structure to the project scope. Planning an editorial calendar for the quarter may take more time and effort than creating a marketing video for an upcoming product launch.

That’s where the right template comes in.

Project Timeline Example

Without the right project timeline template, organizing a project can be a lot of manual work — not to mention the formatting mess once multiple people get their hands on it.

The ideal timeline brings direction to a project, yet is easily adaptable when changes arise. Here’s a look at a project timeline for opening a new company office.

You can create a project timeline for any process that relies on a schedule (almost everything these days), like onboarding employees, handling a crisis, or planning social media campaigns. All you need to know is how to outline the steps of a project and the tasks required to complete each phase.

Let’s get into the details.

How to Create a Project Timeline

Crafting the perfect project timeline takes strategy, organizational skills, and a whole lot of collaboration. You need buy-in from supporters and clear directives for everyone involved.

To get started, follow this step-by-step guide to set up a structured timeline — no matter your job, industry, or management level.

1. Write a project brief.

A project brief communicates how you will approach a project. It includes details on the goals, deliverables, timeline, tasks, process, people involved, and resources needed to take a project from start to finish.

Asana outlined the steps to create a simple, yet effective, project brief. You can use this free project plan template to outline the project’s goals, roles and responsibilities, schedule, deliverables, budget, and more. It’s a great starting point for any planning process.

Or if you need a more comprehensive overview that includes key messaging and distribution processes, a creative brief may be the right fit for your project.

2. List all tasks and action items.

Every task involved in achieving a project’s objectives needs to go into the project timeline. After creating the brief, make a list of these tasks. You can start with large tasks and break them down into smaller to-dos.

Let’s say you’re responsible for creating a marketing video to launch your company’s newest product. Your list may include the following:

• Establish project leads from each department
• Set project budget
• Find a video production company
• Layout the video storyboard
• Choose main features for video
• Write video script
• Capture video content
• Add in sound and background music
• Add animations and graphics
• Edit video
• Write announcement copy
• Craft marketing campaign
• Create clips for social sharing
• Get video and marketing assets approved

Once you have the major milestones down, break down each task into smaller pieces. For example, choosing a video production company involves:

• Research video production companies
• Curate a list of production companies
• Get quotes from each production company
• Compare quotes and narrow down options
• Meet with the selected companies
• Choose a production company
• Finalize the contract

3. Connect dependencies.

In a project, certain tasks can’t be started until another is complete. These tasks are called dependencies. For example, a video can’t be filmed until the storyboard is finalized. And the storyboard can’t be finalized until the video theme is chosen.

Mapping out dependencies helps you solidify the order of each task and decide who’s responsible for what. Everyone will know what part of the project they’re working on, which tasks must be completed before their own, and who to contact for the deliverables they need.

Here’s a look at how dependencies can play out in a project timeline.

Image Source

In the example, you can see that hiring a caterer has to happen before finalizing the lunch menu. But other tasks, like finding a DJ and deciding on an event theme, can happen at the same time. So as you map out each task, you’ll have to see which steps can overlap and which need to wait for others.

4. Estimate the time it will take to complete each task.

Once you figure out the sequence of tasks, you need to figure out how much time each will take. Estimate as best you can. That way, it’ll be easier to create the project roadmap and understand the project’s overall time frame.

As you go, make sure to consider the other projects and priorities your team has going on. A designer may be able to come up with a rough draft of video animations in one week, but if they’re wrapping up another project, they may not be able to start on yours for another two weeks.

Being mindful of your team’s time will make it easier to put together a reasonable, reliable timeline.

5. Create the project timeline.

Build your timeline by organizing your tasks from the first to the final step. Make any necessary adjustments to the task times, add milestones, and solidify the deadline. If your team works with project management software, organize the timeline and tasks so it’s ready to share after the project kickoff meeting.

You can save time during this step by using one of the project timeline templates below. It’s simple to customize each and avoid the extra work of creating your own from scratch.

6. Share the timeline with the project team.

Whew, your timeline is complete! Now, you have to share it with stakeholders. This includes everyone who is involved in the project. You’ve already listed these people out in your brief (during step one), so it’s time to share your clear path forward for the project with them.

It’s a good idea to hold a project kickoff meeting with both stakeholders and individual contributors so everyone starts on the same page. You can communicate the project goals, deliverables, roles, and deadlines — without going into an overwhelming amount of detail. From there, you’ll want to schedule time with the project’s immediate contributors to chat specifics and answer any questions before the work begins.

Need help visualizing the entire project? It can help to include a timeline graphic like the one below to give everyone a sense of the overall time frame. You can add or remove steps, depending on the complexity of your project.

Image Source

7. Adapt as you go.

Remember how just over half of projects are finished on time? Roadblocks and setbacks are inevitable in every project. So if your team runs into a delay, you’ll have to understand the impact and adjust the timeline if necessary.

While it’s possible to make up for delays without changing the final deadline, it’s your job as the project owner to update stakeholders on the project’s progress. Reporting a minor issue (like a coworker being out sick for a few days) isn’t always necessary to higher-ups. But if it’s a major roadblock that requires an extreme adjustment to the timeline (like a core contributor leaving the team), you have to communicate a new timeline to stakeholders.

Change is part of every company, so don’t panic if you have to adjust your timeline. It’s better to be transparent about the scope of work and timeline than keep people in the dark until the deadline hits. The earlier you adjust to change, the easier it will be to get back on track.

Project Timeline Examples

Visualizing a project makes it simple to understand what needs to happen from start to finish. Whether you need a template for a product launch or campaign meeting, these well-designed project timeline templates are perfect for your next planning session.

Employee Onboarding Timeline

Product Launch Timeline

Crisis Response Project Timeline

Historical Timeline

Task Project Timeline

Meeting Project Timeline

Need as many templates as you can get? Download all of these project timelines (and more) for free. With the right timelines in hand, it’s easy to keep everyone up to date and informed. Now all you have to do is make sure your projects stay on schedule. Good luck!

Have you ever presented results from a marketing campaign and been asked, “But are these results statistically significant?” As data-driven marketers, we’re not only asked to measure the results of our marketing campaigns but also to demonstrate the validity of the data — exactly what statistical significance is.

While there are several free tools out there to calculate statistical significance for you (HubSpot even has one here), it’s helpful to understand what they’re calculating and what it all means. Below, we’ll geek out on the numbers using a specific example of statistical significance to help you understand why it’s crucial for marketing success.

In marketing, you want your results to be statistically significant because it means that you’re not wasting money on campaigns that won’t bring desired results. Marketers often run statistical significance tests before launching campaigns to test if specific variables are more successful at bringing results than others.

Statistical Significance Example

Say you’re going to be running an ad campaign on Facebook, but you want to ensure you use an ad that’s most likely to bring desired results. So, you run an A/B test for 48 hours with ad A as the control variable, and B as the variation. These are the results I get:

Ad	Impressions	Conversions
Ad A	6,000	430
Ad B	5869	560

Even though we can see based on the numbers that ad B received more conversions, you want to be confident that the difference in conversions is significant, and not due to random chance. If I plug these numbers into a chi-squared test calculator (more on that later), my p-value is 0.0, meaning that my results are significant, and there is a difference in performance between ad A and ad B that is not due to chance.

When I run my actual campaign, I would want to use ad B.

If you’re anything like me, you need more explanation as to what p-value and 0.0 mean, so we’ll go through an in-depth example below.

1. Determine what you’d like to test.

First, decide what you’d like to test. This could be comparing conversion rates on two landing pages with different images, click-through rates on emails with different subject lines, or conversion rates on different call-to-action buttons at the end of a blog post. The choices are endless.

My advice would be to keep it simple; pick a piece of content that you want to create two different variations of and decide your goal — a better conversion rate or more views are good places to start.

You can certainly test additional variations or even create a multivariate test, but, for this example, we’ll stick to two variations of a landing page with the goal being increasing conversion rates. If you’d like to learn more about A/B testing and multivariate tests, check out “The Critical Difference Between A/B and Multivariate Tests.”

2. Determine your hypothesis.

Before I start collecting data, I find it helpful to state my hypothesis at the beginning of the test and determine the degree of confidence I want to test. Since I’m testing out a landing page and want to see if one performs better, I hypothesize that there is a relationship between the landing page the visitors receive and their conversion rate.

3. Start collecting your data.

Now that you’ve determined what you’d like to test, it’s time to start collecting your data. Since you’re likely running this test to determine what piece of content is best to use in the future, you’ll want to pull a sample size. For a landing page, that might mean picking a set amount of time to run your test (e.g., make your page live for three days).

For something like an email, you might pick a random sample of your list to randomly send variations of your emails to. Determining the right sample size can be tricky, and the right sample size will vary between each test. As a general rule of thumb, you want the expected value for each variation to be greater than 5. (We’ll cover expected values further down.)

4. Calculate Chi-Squared results.

There are several different statistical tests that you can run to measure the significance of your data, and picking one depends on what you’re trying to test and the type of data you’ll collect. In most cases, you’ll use a Chi-Squared test since the data is discrete.

Discrete is a fancy way of saying that your experiment can produce a finite number of results. For example, a visitor will either convert or not convert; there aren’t varying degrees of conversion for a single visitor.

You can test based on varying degrees of confidence (sometimes referred to as the alpha of the test). If you want the requirement for reaching statistical significance to be high, your alpha will be lower. You may have seen statistical significance reported in terms of confidence.

For example, “The results are statistically significant with 95% confidence.” In this scenario, the alpha was .05 (confidence is calculated as one minus the alpha), meaning there’s a one in 20 chance of making an error in the stated relationship.

After I’ve collected the data, I put it in a chart to make it easy to organize. Since I’m testing out two different variations (A and B) and there are two possible outcomes (converted, did not convert), I’ll have a 2×2 chart. I’ll total each column and row so I can easily see the results in aggregate.

Once I’ve created my chart, the next step is to run the equation using the chi-squared formula.

Statistical Significance Formula

The image below is the chi-squared formula for statistical significance:

In the equation,

• Σ means sum,
• O = observed, actual values,
• E = expected values.

When running the equation, you calculate everything after the Σ for each pair of values and then sum (add) them all up.

5. Calculate your expected values.

Now, I’ll calculate what the expected values are. If there were no relationship between what landing page visitors saw and their conversion rate in the example above, we would expect to see the same conversion rates with versions A and B. From the totals, we can see that 1,945 people converted out of the 4,935 total visitors, or roughly 39% of visitors.

To calculate the expected frequencies (E in the chi-squared formula) for each version of the landing page, we can multiply the row total for that cell by the column total and divide it by the total number of visitors. In this example, to find the expected value of conversion on version A, I would use the following equation:

(1945*2401)/4935 = 946

6. See how your results differ from what you expected.

To calculate Chi-Square, I compare the observed frequencies (O in the chi-squared equation) to the expected frequencies (E in the chi-squared equation). This comparison is done by subtracting the observed from the expected value, squaring the result, and dividing it by the expected frequency value.

Essentially, I’m trying to see how different my actual results are from what we might expect. Squaring the difference amplifies the effects of the difference, and dividing by what’s expected normalizes the results. As a refresher, The equation looks like this: (observed – expected)*2)/expected

7. Find your sum.

I then sum the four results to get my Chi-Square number. In this case, it’s .95. To see whether or not the conversion rates for my landing pages are different with statistical significance, I compare this with the value from a Chi-Squared distribution table based on my alpha (in this case, .05) and the degrees of freedom.

Degrees of freedom are based on how many variables you have. With a 2×2 table like in this example, the degree of freedom is 1.

In this case, the Chi-Square value would need to be equal to or exceed 3.84 for the results to be statistically significant. Since .95 is less than 3.84, my results are not statistically different. This means that there is no relationship between what version of landing page a visitor receives and the conversion rate with statistical significance.

8. Report on statistical significance to your teams.

After running your experiment, the next step is to report your results to your teams to ensure everyone is on the same page about next steps. So, continuing with the previous example, I would need to let my teams know that the type of landing page we use in our upcoming campaign will not impact our conversion rate because our test results were not significant.

If results were significant, I would inform my teams that landing page version A performed better than the others, and we should opt to use that one in our upcoming campaign.

Why Statistical Significance Is Significant

You may be asking yourself why this is important if you can just use a free tool to run the calculation. Understanding how statistical significance is calculated can help you determine how to best test results from your own experiments.

Many tools use a 95% confidence rate, but for your experiments, it might make sense to use a lower confidence rate if you don’t need the test to be as stringent.

Understanding the underlying calculations also helps you explain why your results might be significant to people who aren’t already familiar with statistics.

If you’d like to download the spreadsheet I used in this example so you can see the calculations on your own, click here.

Editor’s Note: This blog post was originally published in April 2013, but was updated in September 2021 for freshness and comprehensiveness.

After spending hours creating an email marketing campaign, the last thing you want to do is get blocked by your recipients’ spam filters. Luckily, by avoiding common email spam trigger words, you can successfully prevent your emails from getting routed to spam folders.

Let’s take a look at what spam trigger words are, what gets emails sent to spam, and which spam words you should avoid when creating your email campaigns.

Spam filters can be triggered for a variety of reasons, causing your email to skip recipients’ inboxes and land straight in their spam inbox. One of the easiest ways to avoid spam filters is by carefully choosing the words you use in your email’s subject line.

Trigger words are known to cause problems and increase the chances of your email getting caught in a spam trap. By avoiding these words in your email subject lines, you can dramatically increase your chances of getting beyond the filters.

Spam trigger words alone aren’t enough to send your email to spam. For instance, if you are offering a 3-for-1 discount sale, you can still advertise that in your emails and not get sent to spam. It’s important to understand all the factors that come into play when emails get identified as spam.

What causes emails to go to spam?

Email providers look for a number of factors when deciding whether to automatically send your emails to spam. If you’ve made it on an email blacklist, that means you’ve repeatedly sent emails to recipients who haven’t signed up for your email list.

Your emails can get sent to spam if you:

• Don’t include an unsubscribe button in your email
• Send poorly-designed emails with broken or glitchy code
• Address your recipient by “my friend” or “dear” (or not by their name)
• Buy email lists online and mass-send messages to email addresses that don’t exist (resulting in a high bounce rate)
• Use all-caps text and extreme punctuation (!!!!! or ?????)
• Include strangely formatted fonts (𝖑𝖎𝖐𝖊 𝖙𝖍𝖎𝖘)
• Provide links to fraudulent websites

Email providers only want to deliver emails from high-reputation senders. To be a high-reputation sender, do the following:

• Include an unsubscribe button
• Design your emails with clean code using a tool such as Marketing Hub
• Personalize your emails with the recipient’s first name
• Only email those who’ve subscribed to your email list (if you don’t have any, you should learn to naturally increase your email list subscribers)
• Keep your email deliverability high
• Keep the text free of odd formatting and extraneous punctuation
• Only link out to reputable websites

If you meet these criteria, you can get away with using “classic” email spam words in your subject line and your email. The text surrounding the spam phrase also matters, as does your history as an email sender. If email providers don’t have a reason to mistrust you, they simply won’t.

Email Spam Words to Avoid

When writing your email subject lines, you want to avoid:

• Over-sensationalizing
• Over-promising
• Using strange formatting to “stand out” in the recipient’s inbox

Next time you sit down to write an email subject line, consult the exhaustive list below. In fact, you might want to bookmark this list so you can refer back to it every time you craft an email subject line.

Commerce

1. As seen on
2. Buy
3. Buy direct
4. Buying judgments
5. Clearance
6. Order
7. Order status
8. Orders shipped by shopper

Personal

1. Dig up dirt on friends
2. Meet singles
3. Score with babes
4. XXX
5. Near you

Employment

1. Additional income
2. Be your own boss
3. Compete for your business
4. Double your
5. Earn $
6. Earn extra cash
7. Earn per week
8. Expect to earn
9. Extra income
10. Home based
11. Home employment
12. Homebased business
13. Income from home
14. Make $
15. Make money
16. Money making
17. Online biz opportunity
18. Online degree
19. Opportunity
20. Potential earnings
21. University diplomas
22. While you sleep
23. Work at home
24. Work from home

Financial – General

1. $$$
2. Affordable
3. Bargain
4. Beneficiary
5. Best price
6. Big bucks
7. Cash
8. Cash bonus
9. Cashcashcash
10. Cents on the dollar
11. Cheap
12. Check
13. Claims
14. Collect
15. Compare rates
16. Cost
17. Credit
18. Credit bureaus
19. Discount
20. Earn
21. Easy terms
22. F r e e
23. Fast cash
24. For just $XXX
25. Hidden assets
26. hidden charges
27. Income
28. Incredible deal
29. Insurance
30. Investment
31. Loans
32. Lowest price
33. Million dollars
34. Money
35. Money back
36. Mortgage
37. Mortgage rates
38. No cost
39. No fees
40. One hundred percent free
41. Only $
42. Pennies a day
43. Price
44. Profits
45. Pure profit
46. Quote
47. Refinance
48. Save $
49. Save big money
50. Save up to
51. Serious cash
52. Subject to credit
53. They keep your money — no refund!
54. Unsecured credit
55. Unsecured debt
56. US dollars
57. Why pay more?

Financial – Business

1. Accept credit cards
2. Cards accepted
3. Check or money order
4. Credit card offers
5. Explode your business
6. Full refund
7. Investment decision
8. No credit check
9. No hidden Costs
10. No investment
11. Requires initial investment
12. Sent in compliance
13. Stock alert
14. Stock disclaimer statement
15. Stock pick

Financial – Personal

1. Avoice bankruptcy
2. Calling creditors
3. Collect child support
4. Consolidate debt and credit
5. Consolidate your debt
6. Eliminate bad credit
7. Eliminate debt
8. Financially independent
9. Get out of debt
10. Get paid
11. Lower interest rate
12. Lower monthly payment
13. Lower your mortgage rate
14. Lowest insurance rates
15. Pre-approved
16. Refinance home
17. Social security number
18. Your income

General

1. Acceptance
2. Accordingly
3. Avoid
4. Chance
5. Dormant
6. Freedom
7. Here
8. Hidden
9. Home
10. Leave
11. Lifetime
12. Lose
13. Maintained
14. Medium
15. Miracle
16. Never
17. Passwords
18. Problem
19. Remove
20. Reverses
21. Sample
22. Satisfaction
23. Solution
24. Stop
25. Success
26. Teen
27. Wife

Greetings

1. Dear [email/friend/somebody]
2. Friend
3. Hello

Marketing

1. Ad
2. Auto email removal
3. Bulk email
4. Click
5. Click below
6. Click here
7. Click to remove
8. Direct email
9. Direct marketing
10. Email harvest
11. Email marketing
12. Form
13. Increase sales
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Use Spam Trigger Words Sparingly and Within Context

So long as you use email marketing best practices and use spam trigger words within context, you can bypass spam filters. Spam filters have become much more sophisticated in recent years. Using one or two phrases won’t hurt you, but make sure to only email customers who want to hear from you and to always personalize your emails. Doing so will optimize the results of your campaign and keep you out of spam folders.

Editor’s note: This post was originally published in March 2013 and has been updated for comprehensiveness.

At one of my first jobs out of college, my manager admitted that my professional growth “wasn’t a priority.” I knew I wasn’t in a leadership role that required succession planning, but the admission still stunned me. Without support for career development, I wound up leaving the company.

This situation may seem dramatic, but it points to the importance of having a succession plan in place. Of course, senior leadership roles take precedence because these can create a larger vacuum if the position is left unfilled. But succession planning can (and should) extend to all leaders across a company.

Developing a succession plan can set your company up for smooth transitions when leaders resign or accept a promotion. It can have a major impact on employee morale and can position your team to skillfully handle future business challenges.

But you don’t want to wait until you absolutely need a successor. At that point, you’re scrambling and may choose the wrong person. Let’s look at the ins and outs of succession planning so your team is prepared for any transition.

What is succession planning?

Succession planning is a strategic process for identifying high-potential employees and taking steps to prepare them for future leadership positions. It helps your business develop and retain the talent pipeline so you can quickly fill vacant leadership roles.

Some succession plans look ahead 12 to 36 months for when a leader retires, steps down, advances, or leaves. Others, including CEO succession plans, look years into the future to secure the next several generations of leaders. We’ll cover the specifics of C-suite transitions later on. But all succession planning has similar benefits for thinking ahead and identifying what you want in a successor.

Why is succession planning important?

In the Global Leadership Forecast 2021 report, 11% of surveyed organizations said they have a “strong” or “very strong” leadership bench — the lowest reported in the past decade.

The benefits of strong leadership are apparent. It improves employee turnover, ensures the execution of goals, and contributes to the company’s survival. So if a crucial leader leaves, a succession plan can help ensure the role is filled and your company continues to thrive. But that’s not the only upside.

Benefits Of Succession Planning

• Finding and developing people for future leadership roles allows you to promote from within. These employees have organizational knowledge and internal relationships that outside hires lack.
• Letting employees know that you’re investing in them is a huge morale boost. It can also increase motivation and loyalty to the company.
• Training employees for leadership roles forces you to identify the skills, knowledge, practices, and relationships needed for each role in your succession plan. This can attract new talent, retain current employees, and keep you competitive.
• Hiring for highly specialized roles isn’t easy. Succession planning helps you find people with unique competencies when it comes time to replace the current employees.

Currently, leaders looking to develop skills outside of their daily work want more coaching and development assignments, in addition to assessment and formal training. Succession planning is the perfect way to formalize training for both present and future leaders.

Succession Planning Best Practices

Succession planning isn’t simple. But if you consider these best practices as you choose successors, your company will be well-equipped to manage transitions and unexpected changes.

Formalize a Plan

The earlier you set a succession plan, the better. You don’t want to risk a leadership vacuum that leaves teams feeling unsupported. That can quickly waterfall into an entire team or department leaving, especially if the leader is particularly strong and has a close relationship with their direct reports. Once you have a succession plan, write it down. Then, make it clear there’s a plan in place for when the inevitable transitions happen.

Stay Dynamic

Volatility is common at every company. People move cities, find new jobs, and retire. Your succession plan should be able to adapt to change. Instead of creating a plan and only revisiting it when the time comes to fill a role, see the plan as an evolving process that needs to be constantly updated.

Evaluate Talent

Part of a fluid succession plan is taking the time to assess employees’ interests, skills, performance, and opportunities. This can be done through 360-degree feedback, weekly check-ins with managers, informal training, or tools like the nine-box grid. The goal is to get an idea of people’s strengths and weaknesses, career goals, and growth opportunities so you know who may be the right fit for leadership roles.

Communicate Openly

Communication builds trust, which makes it easier to set expectations and ensure everyone is on the same page. As you build a succession plan, have honest conversations with employees. Find out where people want to be, and tell them where they’re currently at. The whole point is to make your plan a reality, and successors will appreciate your openness when the time comes to offer them a role.

Make Diversity and Inclusion a Priority

Companies with women in leadership roles experience almost 50% higher profit and share performance. And since women, especially women of color, have been most affected by the pandemic, it’s wise to consider gender ratios in any succession plan — including the 2SLGBTQI+ communities.

Succession Planning Example

When asked, a whopping 61% of organizations said they didn’t have a direct report who could step into their CMO role tomorrow. That’s a bad sign for C-suite succession plans. Without a strategy to replace leaders, a company can quickly go downhill.

To avoid chaos, here are a few examples of how succession planning can play out:

McDonald’s Smooth CEO Succession

How does a multi-billion dollar company thrive after losing two CEOs in one year? They had a concentrated effort to develop high-potential employees and created a backup plan for their succession plan.

Coca-Cola’s Failed CEO Succession

The repercussions of a poor succession plan can affect a company for decades. See the implications of Doug Ivester’s term as CEO and the stakeholder concerns that caused his resignation after two years.

Succession Planning Steps

 

Image Source

1. Make a plan for your plan.

This step is all about defining the goals of your succession plan and aligning with everyone involved. For some companies, this will mean meeting with your board to outline strategic priorities. For others, it will require meeting with senior leaders to define what you’re looking for in a successor.

You’ll be ready to move on to the next step once you:

• Define the roles, skills, core competencies, and experience required for a successor.
• Gather information and feedback on the above from your team or experts within your network.
• Forecast your company’s needs. Consider turnover trends, retirement dates, compensation strategies, and management training.
• Update your job descriptions and any leadership models to reflect the information you’ve gathered. You want to be clear about your expectations before looking for candidates.

2. Identify potential candidates.

Using the succession profiles and job descriptions you’ve created, you’re ready to seek out candidates. Make sure your approach is easy to repeat and introduces as little bias as possible. It can be helpful to get support from the HR team, who can share the tools needed to engage candidates and help facilitate the process.

To identify candidates, you can:

• Look for leaders who develop others, follow through on projects, take action to support the company vision, and have strong leadership skills.
• Get insight into each candidate’s goals, disposition, and potential by holding interviews, creating surveys, and setting up focus groups.
• Ask people for ideas on how to improve succession and leadership to get buy-in and discover who’s engaged with the process.

3. Inform candidates.

There’s a great debate on whether or not companies should let employees know they’re succession candidates. But informing people of their potential will not only motivate them—it will prevent them from wondering about their future with the company. A great candidate may jump ship if they’re in the dark and think they can find a better opportunity elsewhere.

Instead, communicate your intentions about the positions, people, and planning. Just keep your expectations incredibly clear on the included roles and people involved.

4. Set up professional development efforts.

Your company likely has programs in place for onboarding and training employees. But development is about creating opportunities for people to get experience beyond their current role and skillset. This is especially important for team members who can get caught in a specialist silo.

Once you identify candidates who you want to develop, you’ll want to figure out the specific skills and knowledge they’ll need to move to the next level. This often involves an individual development plan, continuous feedback, mentoring or coaching, formal training, and open conversations between the employee and their manager.

5. Do a trial run.

As potential successors accelerate their growth, they’ll become true contenders for leadership roles. This is the ideal time to start trial runs to test their knowledge and expose them to various aspects of a position. Exposing candidates to real-world situations can highlight what effective leadership looks like and give them insight into overall company goals.

There are a variety of ways to get candidates involved, just choose the method that makes the most sense for the role.

• Job shadow a senior leader to learn about their day-to-day tasks
• Take on responsibilities when their manager is away
• Invite them to sit in on higher-level meetings
• Bring them into discussions on strategy, execution, or company forecasting
• Involve them in the hiring process for junior candidates
• Give them more responsibility on projects or involve them in cross-functional work

6. Adjust your hiring strategy.

Eventually, the time will come when you extend an offer to a potential candidate. And you’ll need someone else to fill their role. Luckily, the successor can use their new leadership skills to help interview or train the person filling their position. This can be an employee a few levels down or a new hire.

That’s why it’s important to adjust your hiring strategy to account for successor’s roles. Without them, your plan won’t go as smoothly and their team will likely be scrambling to fill the gap.

7. Implement the plan.

Succession planning is a complex process with multiple short- and long-term layers. But eventually, it will be time to make the transition. Make an announcement and celebrate the succession. This will show employees that your company prides itself on strong leadership and has a plan for everyone’s career development.

Sometimes, a more gradual transition is needed. Family businesses often struggle with smooth succession planning because of familial relationships, emotions, and intertwined histories. In this case, a clear succession plan based on business needs is exceptionally crucial to ensure the company’s continued success

CEO Succession Planning

Only one in three CEOs rank their company’s leadership quality as “very good” or “excellent.” That’s a low score for such a high-stakes business priority — especially considering the majority of CEO successors are internal hires.

Harvard Business Review (HBR) ranks CEO succession as “arguably the most important decision a board can make.” Replacing a CEO needs to involve a long-term, well-devised plan that’s linked to both short and long-term company priorities.

CEO succession planning can follow similar steps to employee succession planning, but there are specific considerations for this top-level role. HBR outlines the following tips for developing a CEO successor:

• A candidate’s competencies, personal attributes, and experiences need to be connected to business priorities. A charismatic senior leader may seem like the top pick, but a company may need a successor with expert-level technical skills in addition to social skills.
• Think several generations ahead instead of focusing on the immediate successor. Succession is a long game, so you want to position it as a continuous process to develop top talent.
• Identify seven potential CEOs in your company across all generations. This can take the stress off of each CEO transition and help keep your talent pipeline top-notch.
• Train CEO candidates through a combination of on-the-job experience, executive coaching, education, mentoring, and cross-functional training.

Developing talent to take on the CEO role will require time and effort from high-level stakeholders. But it’s absolutely worthwhile to prevent the vacuum this leadership role can leave if succession is poorly managed.

If a board is involved in the process, HBR recommends using board meetings to combine strategy sessions with talent development. That way, stakeholders can make sure strategy changes reflect the skills needed for potential successors.

Employee Succession Planning

Succession planning extends to employees in all roles across a company. Viewing it this way, rather than saving succession plans for senior leaders, helps you identify high-potential employees at all levels. You can then take steps to develop them into leaders who are able to take on additional responsibilities when a role opens up.

When looking for successors, keep an eye out for employees who are interested in learning new skills, are comfortable with change, can adapt to uncertainty and new leadership, and can manage various work environments. All potential successors should be motivated and engaged in the process because they have a chance to grow their knowledge and take on more challenging, rewarding roles.

When you see a path for an employee’s growth, they’ll see it too. So the next time a key leader steps down or a new director position is created, you’ll know just the right people to recruit for the role.

Have you ever heard people refer to themselves as “Apple people,” “Nike people,” or “Trader Joe’s” people?

This is what brand awareness can do for a brand: embed itself into consumer lifestyles and purchase habits so that they don’t have to think twice before becoming a customer — time and time again.

This guide will help you better understand brand awareness, establish it among your audience, and build campaigns that allow it to continually grow and change with your business. Let’s dive in.

Brand awareness might seem like a vague concept, and in truth, it is. For those marketers and business owners out there who like to gauge success with neat and tidy numbers, brand awareness will likely ruffle your feathers.

But just because it isn’t a metric that can be perfectly determined doesn’t mean it doesn’t carry value. Brand awareness is incredibly important for business success and overall marketing goals. Here’s why.

Why is brand awareness important?

Brand awareness fosters trust.

In a world where consumers rely on extensive research and others’ opinions before making a purchase, brand trust is everything. Once a consumer bonds to your brand, they’re more likely to make repeat purchases with little to no forethought — which then bridges the gap between trust and loyalty.

Brand awareness establishes that brand trust. When you put a proverbial face to your brand name, consumers can trust easier. Brand awareness efforts give your brand a personality and outlet to be sincere, receive feedback, and tell a story. These are all ways that we, as humans, build trust with one another. The human/brand relationship isn’t any different.

Brand awareness creates association.

When you’ve had a paper cut, I bet you’ve put on a Band-Aid. When you had a pressing question, I’m sure you’ve Googled it. When you needed to make a few copies, I’m guessing that you Xeroxed them. And when you’ve packed for a nice picnic, I’m willing to bet you grabbed a Coke to drink.

Am I correct? Most likely. But … notice how the some of the words above are capitalized. These are brands, not nouns or verbs.

Speaking in brand-less terms, Band-Aid should be referred to as bandage, Google as a search engine, and Xerox as a copier. But it’s more fun to refer to the brand itself, even if we aren’t using their specific product.

That’s what brand awareness does. It associates actions and products with particular brands, subconsciously encouraging us to replace common words with branded terms. And before you know it, simple paper cuts or picnics are doing the marketing for us.

Brand awareness builds brand equity.

Brand equity describes a brand’s value, which is determined by consumer experiences with and overall perception of the brand. Positive experiences and perception equal positive brand equity, and the same goes for negative notions.

Here are a few valuable things that come from positive brand equity:

• Higher prices due to higher perceived value
• A higher stock price
• The ability to expand business through product or service line extensions
• Greater social impact due to brand name value

How does a brand establish (and increase) brand equity? By building brand awareness and consistently promoting positive experiences with the brand. Brand awareness is the foundation of brand equity.

Once a consumer is aware of a brand, they start to recognize it without assistance, seek it out to make a purchase, begin to prefer it over other similar brands, and establish a loyalty that not only spurs on other purchases but also inspires recommendations to family and friends.

That is why brand awareness is so important. It establishes trust with your customers, creates positive associations, and builds invaluable brand equity that allows your brand to become a household name and consumer staple.

Brand awareness among your audience and the general public doesn’t happen overnight. It also doesn’t happen from a simple advertisement or marketing campaign.

Strong brand awareness is a result of multiple simultaneous efforts that extend beyond trying to get paying customers.

If you expect to raise awareness of your brand by running a few product advertisements on Facebook, you won’t get very far. Not only will the consumer be focused on the product (not the brand), but the ad will also lack impact beyond a simple sale.

Here are some ways to establish a solid brand awareness foundation and make a lasting impact with your audience:

1. Be a person, not a company.

When you get to know a new friend, what do you like to discover about them? I like to learn about hobbies, passions, likes and dislikes, and more. I also pay attention to how they speak, what they like to talk about, and what stuff gets them excited.

These are the traits your brand should determine and promote about itself. To leave an impact with your audience, you’ve got to define yourself as more than a company that sells stuff. How else would you define yourself? What words would you use if you had to introduce your brand to a new friend?

2. Socialize.

Introvert or extrovert, outgoing or quiet, all humans benefit from social contact and spending time with one another. It’s how we stay connected, learn new things, and become known by others.

The same goes for your brand. If you only attempt to connect with others when trying to make a sale or get support, you won’t be known as anything beyond a business with a singular intention (and the same goes for a person).

To raise awareness of your brand, you’ve got to be social. Post on social media about things unrelated to your product or services. Interact with your audience by asking questions, commenting on posts, or retweeting or sharing content you like. Treat your social accounts as if you were a person trying to make friends, not a business trying to make money.

Research shows that over 50% of brand reputation comes from online sociability. Being social leads to greater awareness and simply being known.

3. Tell a narrative.

Storytelling is an incredibly powerful marketing tactic, whether you’re marketing products or promoting your brand. Why? Because it gives something real for your audience to latch onto.

Crafting a narrative around your brand humanizes it and gives it depth. And weaving this said narrative into your marketing inherently markets your brand alongside your products or services.

What should your narrative be about? Anything, as long as it’s true. It can be the narrative of your founder, the tale of how your business had its first product idea, or the little-engine-that-could story of how your small business made it in this big world.

People like hearing stories about each other. Authenticity is impactful, and it can lead to a big boost in brand awareness.

4. Make sharing easy.

Whatever your industry, product offering, or marketing strategies, make it easy for your audience to share your content. This could be blog posts, sponsored content, videos, social media posts, or product pages. It doesn’t matter what it is, as long as it’s shareable.

Word-of-mouth marketing is the most effective way to establish trust and familiarity among customers. If someone sees that a friend or family member is recommending a product or service, they’ll take notice of that product … and brand. Is this a brand worth exploring? Do they have other great products I can rely on? What are their social accounts like, and what do they talk about?

If you make it easy to post about your stuff, consumers will raise brand awareness for you by simply clicking “Share”.

Brand awareness is about impact.

It’s about interacting with your audience in ways that don’t only ask for money, participation, or loyalty.

Imagine if you met a new person who wanted to be your friend. If they asked for any of the above, you’d probably laugh and walk away, right? Not only is that a shallow approach to friendship, but it also leaves no lasting impact on you.

The same goes for establishing and building brand awareness among your audience.

You already know how to start building your brand awareness from the ground up. Now, it’s time to put together a simple yet powerful brand awareness strategy that will keep the flywheel turning.

1. Guest blog on other niche websites.

Guest blogging is one of the best ways to increase brand awareness with minimal effort. You can take advantage of the traffic that’s already arriving at another website to get more eyes on your brand while offering helpful and relevant content.

In other words, you’re not just pushing out your product on people who aren’t ready to buy, but rather writing in your brand voice and presenting yourself as human first, company second. Another great alternative to guest blogging would be publishing sponsored content on niche websites.

2. Try co-marketing.

Co-marketing is an excellent way to build brand awareness — not only because you’d be taking advantage of another brand’s audience but because it can highlight who you are and what you offer in the marketplace.

For instance, if your company sells dog leashes and toys, you could potentially partner with a dog walking app. The campaign itself could appear in any number of ways: You could create a shared offer (“download the app and get one free leash”) or host an Instagram live together. No matter what, partnering up with another brand could help you double and even triple your reach.

3. Advertise everywhere.

I know, I know: Advertising many not build brand awareness so much as it builds product awareness, but still — it’s one of the best tools you can use to get people to find out about your brand in a low-touch, unobtrusive way.

Consider Grammarly. It feels like just a few years ago, no one knew about Grammarly. Now it’s one of those brands that you automatically think of when you consider online proofreading software. That’s because they’ve launched robust social, video, and display advertising campaigns that appear nearly everywhere.

You might consider starting with online advertising, which includes paid social media and PPC. If you’re interested in truly appearing everywhere and launching more sophisticated campaigns at a mass scale, you can launch programmatic advertising campaigns.

4. Hire a face or create a mascot for the company.

This may not be doable for smaller companies, but if you do have the budget, consider hiring an actor or spokesperson to represent the company. What do you first think of when you think of Progressive? Flo, who’s even been termed “Progressive girl” for her fun and friendly personality.

This allows you to not only humanize your brand, as mentioned in the previous section, but give a sense of the friendly and knowledgeable service customers can expect to receive.

You don’t have to use a person, either. GEICO is a great example of this. The moment you see that friendly lizard, you know it’s GEICO. Creating an animated mascot may be a cost-efficient but equally effective way to give a face to your brand.

5. Choose an image or symbol that represents you.

Nike is not even Nike anymore. It’s a check mark. The moment you see that check mark, you know it’s Nike. Or how about McDonald’s yello “M”? Or Apple’s bitten apple?

I’m not just talking about a logo, either, though it can certainly be part of your logo. But work with your branding team or a freelance graphic designer to create a symbol that you ubiquitously use in your marketing, advertising, and organic campaigns. You might also consider taking a note from Apple, McDonald’s, and Nike, and incorporating the symbol into your product packaging and design.

6. Create a short, catchy slogan.

Extending the Nike example, you think of the brand immediately when you hear “Just do it.” Creating a short motto or slogan is a cornerstone of a strong brand awareness strategy and is an easy and simple way to increase brand awareness.

It’s definitely tough — imagine condensing everything you’re about in one short sentence. It must explain how you’re different, what you offer, and why customers should choose you. Consider HubSpot’s tagline, “Helping millions grow better.” In four simple words, you understand why our product should be your choice when consider marketing automation tools.

Learn how to write an effective business slogan with this free guide.

Your brand awareness is now effectively off the ground, and people talk about you without needing to see an ad.

What about expanding your established brand awareness and building on that strong foundation? What can you do as a brand to campaign for awareness and constantly increase it?

Here are a few campaign ideas to boost your brand awareness beyond your initial strategy.

1. Offer freemium.

Freemium is a business model that offers a basic product or product line for free, only charging for any products deemed premium or enterprise-level. It’s a popular pricing strategy for software companies, like HubSpot and Trello.

Offering a freemium option allows customers to get a taste of your brand and product before making a purchase. It’s a try-before-you-buy opportunity that can, technically, last forever (as opposed to a free trial period that some companies choose).

It’s common to offer a freemium option with the condition that the brand’s watermark will be shown on any public-facing parts of the product or service. This makes freemium a win-win situation: The consumer gets the product for free, and the brand gets free advertising when consumers use it.

Typeform is another great example of this. Typeform offers a freemium option of its survey software, but customers must include a thank-you page that features the Typeform logo and message.

Depending on your type of business and product offer, Freemium may be the best way to raise awareness of your brand among your audience.

2. Create free content.

Nowadays, creating content is easier than ever … which is a good thing because today’s consumers turn to the internet for any and all questions, concerns, and DIY projects.

Content is a fun way to raise awareness of your brand because it’s the easiest way to show personality and share opinions and positioning on issues — two major components that personify and humanize your brand.

Content doesn’t have to be in written form, either. You can also create videos, infographics, podcasts (which we’ll cover below), and more. Sure, written content like blogs and downloadable guides are arguably the easiest, but they’re definitely not the only option.

Content doesn’t have to live on just your website, either. Guest posting and sponsored content provide opportunities to get in front of new audiences and diversify the type of content you create.

If your brand isn’t creating content, you might be missing out on some major brand awareness opportunities. Content provides an amazing way to authentically connect with your audience while getting your brand name in front of people.

3. Sponsor events.

How many festivals, concerts, fairs, and exhibitions have you attended? These types of events are typically not possible without the help of brand sponsorships. (Take a look at a t-shirt, koozie, or string backpack you likely grabbed from the event. See any brand names?)

Sponsoring events is a surefire way to get your brand in front of hundreds, thousands, or millions of people that likely fall into your target audience. From banners to flyers to water bottles, your brand name will be everywhere if you sponsor an event.

Sponsoring an event also allows you to pin your brand name on an event that matches your personality, interests, and passions, meaning consumers will then associate your brand with that event and its aesthetic and character. It can also gelp your company build brand awareness among highly specialized and qualified audiences. Professionals don’t attend events just for fun. They attend to learn the latest developments in the industry.

It’s more than just being a booth in a sea of booths. By being a consistent event sponsor, you’ll cement yourself in attendees’ minds as a leader in the field. They key is to be consistent in your sponsorship.

Consider Red Bull. Red Bull is an energy drink, and without any brand awareness efforts, we’d simply consider it an energy drink. But, thankfully, Red Bull took their marketing to the extreme — literally — by consistently sponsoring extreme sporting events like cliff diving and motocross. They also sponsor athletes. Now, we inherently associate Red Bull with daring and adventurous … and believe that, if we drink it, we can be the same.

4. Give your brand a personality.

Treating your brand as a person and defining your narrative are the first steps to giving your brand a personality. The next step would be infusing this personality into your marketing efforts.

When you market your products and services with personality, you can’t help but boost your brand awareness because your brand will shine right through. Sure, your consumers will take note of the pants or pasta you’re marketing, but they’ll also experience your personality through your advertising.

This is a great strategy when mixing your traditional marketing campaigns with brand awareness campaigns. They don’t always have to be one in the same, but they definitely can be.

Consider Old Spice. (Did you just picture the man on the horse? I did.) Their advertisements for their hygiene products are overflowing with personality and humor, and they still mention their products throughout. The advertisement not only makes an impact on its viewers, but a mere mention of the “Old Spice man” also sends consumers back to YouTube to watch the commercial … and to the store to buy some deodorant.

5. Produce a podcast.

More than one-third of Americans 12 and older listen to podcasts regularly. There’s no doubt podcasts play an important role in our lives … and marketing efforts.

Podcasts used to be a complicated process, only created by those with a studio and fancy microphone. Now, it’s easier than ever to create and release a podcast, and doing so can do wonders for your brand awareness efforts.

Why? Because podcasts, like written or visual content, provide a way to connect with your audience authentically. Instead of blatantly promoting your product or service (which we’ve agreed isn’t the best way to go about boosting brand awareness), podcasts give you the opportunity to educate, inform, entertain, or advise your audience and build trust by doing so.

Here are some examples of great podcasts produced by brands you know and love:

• Trailblazers by Dell
• The ShakeUp by HubSpot
• The MarTech Podcast by HubSpot

See how these brands have chosen podcast topics that relate to their 1) overall brand message and 2) products or services? Doing this helps them relate the podcast back to their brand and continue to raise awareness, too.

Building and growing brand awareness is a never-ending process, just as maintaining a friendship or relationship never really ends.

Boosting your brand awareness through campaigns gives you a chance to dabble in marketing and advertising opportunities you’d otherwise not invest in — meaning new, powerful ways to connect with your audience.

How to Measure Brand Awareness

How do you know if your brand awareness efforts are working? How do you know if you need to change direction, top the competition, or fix a crisis? Just like any other marketing metric, you measure it.

Wait … I thought you said brand awareness couldn’t be measured!

Aha! You’ve been listening. I appreciate that.

You’re right — brand awareness can’t be measured in the traditional sense. But, you can still review activities and metrics that’ll help you gauge where your brand stands in terms of popularity and consumer awareness.

Here are a few ways to gauge your brand awareness and learn where you can tweak your efforts:

Quantitative Brand Awareness Measures

These numbers can help you paint the overall picture of your brand awareness. To measure quantitatively, check out these metrics:

• Direct traffic. Firstly, direct traffic is the result of people intentionally typing in your URL and visiting your website. Your direct traffic number will tell you how much your marketing is prompting people to visit your website. This is an important metric, as many consumers today discover brands through social media, advertisements, or by typing in keywords related to your brand or product. When consumers go directly to your site, it means they were aware of your brand beforehand.
• Site traffic numbers. This number just reflects overall site traffic, which will tell you how much of the general internet population is checking out your content and spending time with your brand. It won’t quite tell you where people came from, but that doesn’t matter, because they’re aware of your brand enough to check it out.
• Social engagement. Engagement can refer to followers, likes, retweets, comments, and more. It’s a reflection of how many people are aware of your brand and socialize with it, as well as how impactful your content is. For instance, sites like Sparktoro can give you a specific score for your Twitter impact.

Qualitative Brand Awareness Measures

This step is where your brand awareness “score” gets a little murky. But these tactics can still help you gauge who and how many people are aware of your brand. To measure qualitatively, try:

• Searching Google and setting up Google Alerts. Doing this gets you up to speed with how your brand is being talked about online. It will alert you to any news or mentions by third-party press. As your brand grows, its internet real estate will expand beyond your website, so keep an eye on that.
• Social listening. Social listening is monitoring social media management tools for organic mentions and engagement. Who’s tagging your brand, mentioning it in comments, or using your hashtag in their posts? These tools can help you discover that. And the more your audience is discussing your brand on social media, the more they’re aware of it.
• Running brand awareness surveys. This process involves getting direct feedback from your customers and audience and can be incredibly helpful with not only understanding who knows of your brand but also what they think of it. You can release surveys through SurveyMonkey or Typeform and share them on social media or directly with your customers. This guide will help you create and promote them.

These quantitative and qualitative metrics will help you understand your brand awareness among your audience and the general public. It’ll never be a perfect number, but keeping your pulse on this measure will help influence campaigns and stay connected to your audience. Regardless of how you gauge brand awareness for your company, avoid these common mistakes when measuring brand awareness.

Brand Awareness Examples

Not sure what a brand awareness campaign can look like? Let’s take a look at some top examples.

1. HubFans

HubFans is a brand awareness campaign that rewards avid and knowledgeable HubSpot users for spreading their knowledge about the CRM platform. It’s a brilliant campaign because awareness is built not by the HubSpot brand, but by HubSpot customers. That automatically makes the brand seem more approachable and human.

In the same way, you can get your customers to advocate for you by rewarding them if they share knowledge about your product. This will make it easier to build an army of brand evangelists who will effortlessly scale your brand awareness efforts.

2. Apple Events

We all know of companies that release new gadgets and features to keep their product lines up-to-date. But none come to Apple’s level of famousness, and that’s because Apple hosts an entire event dedicated to announcing its new releases.

Even though the updates to the actual products are minimal, Apple has “hyped up” the event to such a degree that you know automatically to watch for the brand’s new developments. That keeps the brand at the forefront of customers’ minds when they’re considering a new tech gadget.

3. Rare Beauty’s Mental Health 101

Having an admirable mission at the core of your company is a great move for building brand awareness — especially if you enable your customers to share resources that can help others.

That’s what Rare Beauty did with its Mental Health 101 initiative. It built a kit that people could share on their social media sites to build awareness about the importance of mental health. By sharing the brand’s kit, users are also sharing the brand itself, which is an excellent way to build brand awareness.

4. Coca-Cola Share a Coke

Coca-Cola doesn’t need more brand awareness, and that’s because it has built it so effectively over time that it has reached iconic status. One such example is its “Share a Coke” campaign, where you can find a Coke bottle with your name in store. Or personalize one with a phrase.

This is a brilliant brand awareness move that capitalizes on customers’ love of personalization, and with it, Coca-Cola ensures it remains an unshakable American classic. This example shows how far personalization will get you in your brand awareness campaign, so try to personalize whenever possible. If your product isn’t disposable, consider giving customers the option to add their name.

5. Beauty Bakerie Matte Lip Whip

If your product does something incredible — such as staying put even under a stream of water — consider filming one or more videos about it. That’s what Beauty Bakerie did with its now-famous Matte Lip Whip products.

I remember when my Instagram feed used to filled with videos of people putting Matte Lip Whip swatches under water and washing them with soap. It was so incredible that I couldn’t help but look at the brand. Behold, I was now aware of Beauty Bakerie, and have been following them ever since.

Show off something about your product that might just shock your audience into learning more about you. It’s guaranteed to work like it did for Beauty Bakerie.

Over to You

Brand awareness is a powerful (albeit vague) concept that can have a major impact on your marketing efforts, consumer perception, and revenue.

Follow these techniques for establishing and building awareness for your brand, and you’ll find yourself with a loyal audience that recognizes your brand among competitors, chooses your products time and time again, and recommends their friends and family do the same.

Editor’s note: This post was originally published in October 2017 and has been updated for comprehensiveness.

Think of all the content you create — the good, the bad, and the ones that take a scary amount of time.

Now think of how you organize it. How do you keep track of how content is performing? Do you use those metrics to improve for future campaigns?

If you’re missing this kind of organization for your company, consider investing in a content audit. They are an excellent planning resource and roadmap for future content creation, while organizing analytics so you can refer back to high-performing posts if needed. In this post, learn how you can perform one for your own business, and discover high-quality tools to help you streamline the process.

Content Audit Goals

Running a content audit for your website can prove to be beneficial for your traffic and improve the experience of your readers.

First, content audits help you take note of the areas on your website that aren’t properly optimized for search engine rank. For example, you might add meta descriptions to your blog posts as part of your current strategy, but if that always wasn’t the case, a content audit helps you locate which posts need to be updated.

Content audits also help you identify new SEO opportunities to implement on your website. For example, did you know that adding keywords to the headings on your site gives search engines more clues about what your web page is about?

If search engines have as much knowledge as possible about the content on your website, they’ll be able to suggest your web pages to browsers more accurately.

Running an audit is a chance for you to update the content on your website to improve the comprehension of your site by readers. For example, you might not know the links on one of your product pages are broken, but a content audit provides you with a reminder to update those links. Let’s discuss some additional benefits below. 

Benefits of Content Audits

Your content audit should help you bring your content up-to-date, improve the rank of your web pages, and make the website you present to readers easy to navigate and free of error. In addition, content audits:

• Give data-driven insight into the performance of your content, helping you make informed decisions based on factual information rather than just assumptions. 
• Identify areas for content repurposing or updating where numbers are lower than desired. 
• Identify pieces of content that perform best that you can leverage in marketing materials. 
• Understand more about what your audience likes and dislikes. 
• Content maintenance becomes easier when you have an understanding of what you’re offering. 

To make sure your website content audit is valuable, carve out enough time to complete it. However, you don’t have to be in it alone — there are plenty of templates to guide you through a content audit if you’re unsure of where to start.

Content Audit Template

This template guides you through checking the On-Page SEO of your website. It works for many page types, like a home page, landing page, blog post, or even a form page. There’s a space in the template for you to note the page type to keep the template organized.

Under each section, the template will tell you why it matters for on-page optimization. So, for example, when you note if you have multiple similar pages, canonical tags will make sure they’re grouped together.

Below, we’ll talk about the sections of the template.

In the first column, you’ll specify your page type for each page you’re auditing. Then, you’ll fill in the URL and note any canonical tags your site may have. Remember, you can find canonical tags in your page’s source code.

After that, you’ll note if your page is a part of a sequence of pages to ensure that your code is properly formatted for sequencing.

Next up, you’ll fill in some details about the page’s copy. For instance, the page title. If I included a blog post similar to this one in the audit, for example, I would put “How to Run an SEO Content Audit” in this section, shown below:

This section makes sure you’ll have keywords in your page title, boosting SERP rank. Similarly, in the next section, you’ll define the goal of each page and the focus keywords of that page.

So, for this blog post, I would define the purpose as, “Educating readers about creating a content audit,” and my keywords would be something akin to “On-Page SEO,” and “Content Audits.”

After that, you’ll note the headlines on your page. A good rule of thumb is to make sure at least one keyword appears in an H2 to help your rank. Same thing with meta descriptions, the next section — a short, concise description of your content should also contain a keyword to improve rank.

Once you outline your headings and include your meta description, then you’ll focus on images. First, include the file name of your image and note the alt text. Recall that alt text tells Google what your image is about, so if your images don’t have any, this is a good reminder to add them.

Next, you’re going to focus on links: internal and outbound. Remove broken internal links, and make sure your page has at least 2-3. (Remember, internal links help you to boost the traffic of other pages).

Following your link optimization, note the page speed. If your page takes longer than 2 seconds to load, it might not keep the reader’s attention.

Finally, the last section makes sure your page is available for sharing on socials and is mobile-friendly. These functions of the page improve the accessibility of your webpage.

Content Audit Spreadsheet

This template also offers a spreadsheet checklist. The SEO Audit Checklist is another spreadsheet that makes sure the content of your website is fully optimized and up-to-date. So, the first template helps you update the On-Page SEO of your website, while the checklist gives you an in-depth reference for running the audit:

For example, when you go through the worksheet, you can expect to include information about the On-Page elements of your website. Still, you’ll also be checking for crawling and indexing, ranking factors, the content and link structure, status codes, coding, and internalization.

To use the checklist, you’ll simply mark “Yes” or “No” for each task, and add any notes to refer to.

How to Run a Content Audit

1. Think of your goals.

First, think about what you want to accomplish. When you have your goals in mind, you will have a better idea of how to categorize your audit later.

Ultimately, a content audit identifies engaging content for your audience and can include information on SEO and conversion rates. One goal to consider could be to determine which of your pages need to be SEO-optimized. Alternatively, you might think about finding the most interesting and best-performing content for your website visitors and place that on your homepage or in an email newsletter.

Identifying company goals will ensure your content audit is useful for bookkeeping and updating your strategy with improved tactics. After this is complete, then it’s time to collect your content.

2. Gather your content.

Which content are you going to audit? The types of audits are typically those for product descriptions, blog posts, multimedia, and publications. Decide this, and gather the backlog of all of that content.

To accomplish this, collect the URLs of the web pages you’ve chosen to audit. If you have a small website, you can do this manually and put them in a spreadsheet. However, there are also online tools to do it for you, like SEMrush, Screaming Frog, and HubSpot.

SEMrush and Screaming Frog will provide this information based on your sitemap. A sitemap is a file that has all of your website’s information and can be created for free online. For more information on sitemaps, check out our guide here.

3. Categorize your content.

After receiving your audit, categorize it on the spreadsheet. Some online tools categorize the information for you, but it’s also doable to do it yourself. The categories will keep you organized so you can ensure your content audit meets your needs.

Some categories you can include are content type, author(s), publication date, and content format. Think of categories that are useful to know from different pieces of content. For instance, if you are auditing blog posts, important information to pull would be the date of publication or update, the author, the type of content, and metadata (Such as the title and description).

Another critical category is metrics. Some online tools will include them in the audit, but Google Analytics can also pull data for you. Metrics can provide more information for your analysis later.

At this point, your spreadsheet should have URLs of your content, categories, metadata (if included), and metric data.

4. Analyze your data.

Now, it’s time to look at your data critically. This is the step that will give you a good measure of the state of your content. When analyzing your data, here are some things to take note of:

• Content that’s missing — What is your audience interested in that you haven’t covered?
• Content that’s underperforming — Which pieces of content aren’t getting the numbers you want?
• Outdated content — If you have old content, can it be updated or reworked to maintain optimization?
• Home run content — Content that has performed extremely well.

Based on the results of this analysis, organize them in the spreadsheet. A way to do this is to assign different colors based on what you’re analyzing and highlight the rows with those colors so you have an idea of which category is which, and which ones take up the largest portion of your overall content library.

5. Create action items.

In this step, you will finalize and clean up your audit. You now know what to focus on based on the analysis and can go from there. Think about the posts to delete, update, re-write, or re-structure.

To organize these action items, add one last column to the spreadsheet — one that’s close to the front so you can keep tabs on it. This column will let you know the action to take on a specific URL. For example, are you going to keep, update, delete, or re-write that blog post?

If you plan on ranking by priority or including a timeline for this audit, now would be the time to include that, as well. Some organizations use full-blown content calendars, while others don’t need it. To make a priority timeline that fits in best with your content audit, think back to your goals and which items make sense to execute first.

6. Optional: Choose a content audit tool. 

While not a requirement, choosing a content auditing tool can help you with your process. The most significant benefit of using a content audit tool is that they are fast, helping you save a considerable amount of time. Rather than gathering URLs manually, the tool can automatically aggregate the content you’re looking for and display metrics for you to see. 

Website Content Audit Checklist

The graphic below is a checklist you can use to ensure you’re on the right track when performing your content audit. 

Now, let’s go over some content audit tools you can use to further automate your content audit process.

Content Audit Tools

1. Screaming Frog

Price: First 500 links free, unlimited for $150/year

Screaming Frog is a website crawler. It collects URLs from your sitemap and create an SEO audit for you. If you have a smaller site, Screaming Frog can audit up to 500 links for free.

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The desktop Screaming Frog website is great because it provides you a ton of analysis about your website, and categorizes it for you. Because the audit is SEO-based, it also gives you information on how to improve your SEO, which is likely useful, depending on your goals.

2. Casted

Price: Contact sales for individual quote

Casted helps you understand how contacts are engaging with your podcast content so you can make actionable business decisions to drive engagement. If you’re a HubSpot user, Casted integrates with Marketing Hub, and you can leverage CRM tools to create lead capture forms to draw in your listeners for further nurturing. 

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3. SEMrush

Price: Free trial, then $199-$449/month

In three steps, users of SEMrush can receive a robust audit. By putting in the desired domain, you’ll get a customized report that shows you where you can improve your site:

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From there, you can connect an analytics tool account, like Google Analytics, if you want to see more information about your sitemap, like posts that are the most engaging for your audience. You can use this information when developing strategy — identifying content that performs well for your audience gives you an idea of what to cover.

4. Google Analytics

Price: Free

While Google Analytics doesn’t give you a traditional audit, it provides good information that will help you formulate your audit. It lets you know who is visiting your website, and from where. Additionally, it gives a rundown on the behaviors of your visitors:

It gives you data about the amount of time visitors are seeing on webpages, the most popular webpages, and different patterns seen in your visitors. One of these patterns could be the most popular blog post in the US from visitors aged 18-24.

5. DYNO Mapper

Price: $99-$450/month

If you’re looking for a sitemap generator, DYNO Mapper has that function available. Also available on DYNO Mapper — a content audit tool. This website is really good at finding potential problems in the SEO of your content.

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DYNO Mapper also keeps a progress report of your audits, so you can monitor how they’re improving and performing. The audits themselves present how your content can be given in the best way to search engines, an excellent metric for content audits.

6. WooRank

Price: $60-$249/month

WooRank has two amazing features for content auditing: SEO monitoring and Site Crawler. SEO Monitoring from WooRank lets you know the state of performance on your landing pages, which is information you can put into an audit. It also lets you know if your website ever goes down and how that affected SEO, another metric to import if you’re tracking web page metrics in your audit.

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The Site Crawl feature lets you know how Google sees your site and interprets the information for search engines. This information is great knowledge to make audits more effective when you’re coming up with action items for the future.

Now that you know ample knowledge about content audits, how to create them, where to source them, and important essentials to include, you are fully prepared to incorporate them into your organization. Give it a try, and use it to elevate your next campaign. Happy auditing!

 

SEO. While this is a strategy we’ve been aware of for a while, did you know that 89% of marketers say SEO is successful?

And since more than 50 percent of all website traffic comes from organic search and 93 percent of online experiences begin with a search engine, it’s not surprising.

However, what do upmarket companies, with thousands of web pages and keywords, do when they’re in the maturation phase of implementing SEO?

Instead of focusing on the small business and mid-market SEO strategies, they’ll need to begin focusing on enterprise SEO.

In this post, let’s review what enterprise SEO is, what tools to use, and what it looks like in practice.

What makes enterprise SEO different?

The main difference between small business/mid-market SEO and enterprise SEO strategies is that the tactics for larger organizations need to be scalable for thousands of web pages.

While a small business or mid-market company might have a few pages, or a couple hundred, larger organizations have thousands of web pages on their site. And it makes sense that the strategies that work for a small number of pages might not necessarily work for larger sites.

Why is enterprise SEO important?

Enterprise SEO is important because strategies that work for smaller businesses won’t work for larger ones.

One of the main strategic differences between the two is that small businesses usually aren’t targeting highly competitive, short tail keywords, while larger enterprise organizations are.

Additionally, larger companies need a specialized enterprise SEO team to keep track and maintain organic rankings. At smaller companies, the person in charge of SEO is usually also the content marketer and might even be in charge of social media.

When you’re targeting more competitive keywords, and have thousands of pages on your site, you need a dedicated team working on your SEO, instead of one jack-of-all-trades that’s spread too thin.

If you’ve worked at companies and felt like SEO just wasn’t working for you, it’s probably because you didn’t have a dedicated team with experts when your company needed it.

Enterprise SEO will benefit large organizations because their SEO issues will be more complex due to the number of web pages on the site, the number of backlinks already acquired, domain authority already acquired, etc.

As a larger site, enterprise companies usually have great brand authority. But that means you can’t undermine that authority by deleting or redirecting pages that have acquired backlinks and high page authority. You also need to keep this content up to date and fresh. And as you can imagine, the larger the company, the harder that is.

Ultimately, enterprise SEO needs to be smarter, scalable, and more sophisticated.

Now that we know why enterprise SEO is important, let’s discuss some of the more sophisticated strategies you’ll need to implement as a larger company.

1. Maintain page speed.

One of the technical SEO elements that becomes more complex with larger sites is maintaining page speed.

First, you’ll need to test your website speed with a tool like Google PageSpeed Insights to see how quickly your website loads for users.

Then, to improve the page speed of individual pages you can compress images, reduce redirects, and cache your web pages.

2. Group content in subdomains.

Another strategy for enterprise SEO is to group your content into subdomains.

A subdomain is a type of website hierarchy under a root directory, but instead of using folders to organize content on a website, it kind of gets a website of its own.

This subdomain is still closely associated with the root directory, but it will usually have a separate content management system, template, analytics tools, and more.

See the image below to get an idea:

This is helpful for enterprise SEO because subdomains can house a lot of content that would be difficult to manage all on one website.

While some SEO experts believe that Google’s crawlers could confuse a subdomain for an entirely different website from the main domain, others say its crawlers can recognize subdomains as extensions of parent domains.

Essentially, subdomains lead to a better user experience, which could result in better engagement rates, therefore improving your SEO. Ultimately, you’ll have to decide what works best for your company and have your enterprise SEO team discuss what would be best.

3. Refresh old content, but protect domain authority and backlinks.

One of the challenges for enterprise SEO teams is keeping content up to date, accurate, and refreshed for current industry standards.

However, you don’t want to delete old content that has high page authority and backlinks. Instead, you’ll want to refresh your content, while balancing the line of adding new information, without taking away secondary keywords that content is ranking for.

With an enterprise company, refreshing content is a delicate process. But it also needs to be scalable for your SEO team to find out which pages need to be updated and what would make them more competitive. The entire point of enterprise SEO is to have a process that’s scalable.

4. Quality content creation at scale.

Of course with SEO, quality content creation is one of the most important components of your site.

Again, on an enterprise level, this needs to be scalable for your SEO team to find new keywords to rank for and handoff to a content creation team.

Usually, your enterprise SEO team will choose target keywords and give writers guidelines on how to make the post competitive, whether that’s including secondary keywords, tips on image alt-text, including snippets, etc.

To implement enterprise SEO, you’ll need a team that is dedicated to creating content instructions and doing keyword research at scale.

5. Strategic keyword selection.

As we’ve been talking about, keyword selection becomes more difficult the more you’ve written about a topic. Sometimes it can feel like you’ve said everything there is to say.

That’s why you need a dedicated enterprise SEO team to conduct regular keyword research and content gap analysis to find new topics to write about.

6. Automation.

So we’ve talked a lot about doing things “at scale.” But how can you do that? One of the best ways for an enterprise SEO team to scale its processes is to use automation.

Automation can help with SEO tasks like keyword research, identifying problematic areas on your site, monitoring the quality of backlinks, analyzing title tags and meta descriptions, and more.

Additionally, you can use workflows to simplify project management. With larger organizations, you might have several locations with distinct websites and SEO needs. This means that your SEO teams should be using the same workflows so the process is scalable.

7. Don’t forget about technical SEO.

Besides page speed, there are more technical SEO elements that your enterprise SEO team will need to manage.

This means that your SEO team will need a scalable process for using 301 redirects, eliminating technical issues that hamper crawlability, etc.

8. Link building.

Again, one of the most important elements of SEO is link building. On an enterprise level, this becomes more complex (as does everything, I suppose).

The more backlinks a page has, the more organic traffic it gets from Google. You can use outreach strategies to find unlinked mentions and request to turn the mention into a backlink.

Additionally, you can always do cold outreach as well if you find articles where your site naturally fits. As a larger company, you’ll have the benefit of already having brand authority and recognizability.

9. Internal pillar/cluster content linking.

Another SEO task that will need to be done at scale is internal pillar and cluster content linking. Your enterprise SEO team could either find these internal links for your content creators during the keyword research process or could advise your writers to link to the pillar and any necessary internal content.

10. Create templates for your pages.

When creating new pages for your site, SEO plays a large role. That’s why your team can create templates that your developers can replicate over and over again in line with enterprise SEO needs.

So, now you might be wondering, “What does this look like in action?” Let’s look at some examples below.

Enterprise SEO Examples

1. HubSpot

HubSpot is a great example of enterprise SEO because while we might not have the same amount of employees as other big tech companies, we have over 35,000 pages on our site.

Additionally, our site ranks on the first page of several hundred thousand keywords, and in position 1 for over 30,000 keywords.

Because of the number of pages and keywords we target, this means that we need a highly specialized, dedicated enterprise SEO team to focus on backlinks, comarketing, technical SEO, and to protect our domain authority.

With enterprise SEO, we need to be careful about updating keywords on content that has high domain authority while keeping our content fresh and updated.

2. GitHub

GitHub has an estimated 81 million pages on its site. And the impressive part is that it ranks in position 1 on Google for over 80,000 keywords.

This means that the company is able to manage its site in bulk and focus on maintaining old pages, while still earning links to reinforce its organic rankings for hundreds of thousands of keywords.

3. Microsoft

Enterprise company Microsoft has more than 8 million pages on its site. With several varying products, it’s no surprise that the company ranks on the first page for over 1 million keywords. Additionally, it ranks in the number 1 position for over 450,000 keywords.

A major difficulty with Microsoft’s enterprise SEO is that the team is targeting very different types of keywords because of the variety of products. And they need to protect their domain authority across several industries from business tools to video gaming consoles.

The Future of Enterprise SEO

For large organizations, enterprise SEO is the future. To protect current domain authority and backlinks, while keeping content fresh and updated on thousands of pages, you’ll need a dedicated, sophisticated team of experts.

This means an enterprise SEO team will focus on strategizing how to enhance content, working on comarketing, attaining backlinks and protecting those backlinks, and more. The more pages your site has, the harder and more complex it becomes to maintain your SEO.

What are some advertisements that live rent-free in your mind? As a millennial, ads that will always have a place in my heart include Britney Spears’ iconic run as a Pepsi spokesperson, the enduring”got milk?” campaign (which is ironic considering myself and many others now prefer non-dairy alternatives), and the classic iPod silhouettes.

These ads were not only compelling, but they were also incredibly influential. As marketers, we know that if we want to persuade an audience, we need to evoke an emotional response from them. But how do you actually do that?

Before we discuss how to refine your persuasive advertising strategy, let’s review what it is.

Below, we’ll examine key persuasive advertising techniques you can use in your advertisements, examples you can reference if you ever need some inspiration and informative advertisement examples that are surprisingly just as compelling as the persuasive advertising examples.

1. The Carrot and The Stick

Humans are hardwired to move towards pleasure, like a horse towards a carrot, and away from pain, like a donkey avoids a stick. When people read or watch your advertisements, “carrots”, or promises of gain, can fill your prospects with hope and compel them to pursue that potential feeling of pleasure. “Sticks”, possibilities of loss, evoke fear in your prospects, which will compel them to flee from that potential feeling of pain.

Both tactics can pull your prospects into a narrative and evoke emotions that inspire your desired action. Carrots, like a product’s benefit, entice people to take the desired action. Sticks, on the other hand, like anti-smoking campaigns, evoke fear in people to stop doing a certain action and start doing the alternative. To better understand how to craft advertisements that feature a carrot or stick, check out these insurance copywriting examples below.

Carrot: “15 minutes could save you 15% on car insurance.” — Geico

Stick: “Get All-State. You can save money and be better protected from Mayhem like me.” — All-State

As you can see, Geico’s ad uses a small-time investment that could potentially produce big gains as a lure to get you to buy their product. Conversely, All-State’s ad uses the character”Mayhem” to evoke fear into people to stop using their”inferior” insurance and start using All-State’s.

2. The Scarcity Principle

People value objects and experiences that are rare — having something that most people want but can’t have, boosts our sense of self-worth and power. If you use words and phrases that imply scarcity and evoke a sense of urgency, like”Exclusive offer” or”Limited availability”, you can skyrocket your product’s perceived scarcity and consumer demand.

3. One Message Per Advertisement

To immediately hook people and persuade them to read or watch the rest of your advertisement, try sticking to only one message. Spotlighting your product or offer’s main benefit or feature will make it easy for your customers to understand its value and increase the likelihood of their conversion because you’re only conveying one message to your audience: your product’s main feature will benefit your customer’s life somehow, someway.

4. Write in the Second Person

Since your prospects primarily care about how you can help them, and pronouns like “you” and “your” can engage them on a personal level and help them insert themselves in the narrative you’re creating, writing advertisements in the second person can instantly grip their attention and help them imagine a future with your product or service bettering their lives.

5. Give Your Audience a Sense of Control

According to a research study conducted by three psychology professors at Rutgers University, the need for control is a biological and psychological necessity. People have to feel like they have control over their lives.

If you want to give your audience a sense of control, you need to give them the ability to choose. In other words, after reading or watching your advertisement, they must feel like they can choose between the option you suggest or another path. If they feel like you’re trying to force them to buy your product, they’ll get annoyed and disengage from your message.

To give your audience the ability to choose, and in turn, a sense of control, use phrases like “Feel free” or “No pressure” in your advertisements, like this example from Hotwire.com below.

6. Use a Call-to-Value Instead of a Call-to-Action

Call-to-actions are crucial for getting prospects to take the next step, but a “Download Now” or “Call Now” CTA isn’t always going to convince the more skeptical prospects to take your desired action. You need to make sure your ad’s last line of copy or quip is the best of them all.

So instead of writing an uninspiring, final line of copy like “Download Now”, write one that clearly communicates your offer’s value and gives a glimpse into your prospects’ potential life if they take your desired action, like this call-to-value prompting readers to download a blogging eBook: “Click today and be a blogger tomorrow.”

Persuasive Advertising Examples

Ready to see persuasive advertising in action? Check out these examples.

1. Nikol

Showing — not telling — your audience about your product’s benefits is one of the best ways to capture attention and get an emotional response. Obviously, Nikol’s paper towels can’t actually turn grapes into raisins, but this ad highlights the product’s absorbent powers in such a clear and clever way, they didn’t need to write a single line of copy.

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2. Heinz

In relation to food, the word “hot” has multiple meanings: having a high temperature and being spicy. Heinz brilliantly used the connotation of high temperature to highlight the spiciness of their ketchup, and their creative method of communicating the value of their product helped them instantly attract people’s attention.

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3. Mondo Pasta

With this crafty use of guerrilla marketing, Mondo Pasta perfectly aligns their copy with their creative — the guy slurping the noodle literally “can’t let go” because it’s a rope tied to a dock. By designing such a visual, unexpected, and literal ad with a seemingly one-dimensional prop, people’s eyes can’t let go of this ad either.

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4. Bic

Another example of guerrilla marketing, Bic takes advantage of an unkempt field to highlight the power of their razors. By just mowing a small strip of grass on a field, this ad is an unconventional, simple, and extremely creative way to catch people’s attention and spotlight a razor’s shaving capabilities.

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5. Siemens

Siemens’ skillful ad shows the benefits of their product by unexpectedly placing their washers and dryers in a library to show you that they’re so quiet, even a librarian wouldn’t need to shush them.

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6. Pepsi

“More Than OK” poked fun at how Pepsi usually takes a back seat to Coke, especially at restaurants. And by featuring a star-studded cast that included Steve Carell, Lil Jon, and Cardi-B (who hilariously and fervently backed up Pepsi’s OKness) their boldness to call people out for undermining Pepsi’s quality got a lot of laughs and persuaded a massive audience to reconsider their own perception of the soft drink.

7. Match.com

The year 2020 was challenging for countless reasons. Online dating company Match.com channeled the collective feeling towards the year with an ad depicting Satan meeting his perfect match – 2020.

Informative Advertising

Informative advertising is a form of persuasive advertising that focuses more on the facts. The main goal of informative advertising is to educate the audience on why they need your product instead of appealing to their desires.

It highlights how your product’s features and benefits solve your customers’ problems and can even compare your product to your competitors’ products. Although this type of advertising relies on facts and figures to trigger the desired action, the ad’s message is usually framed in a compelling way.

To better understand the difference between informative and persuasive advertising, check out these examples.

1. Miller Lite

After Bud Light took some jabs at Miller Lite for using corn syrup in their beer during their Super Bowl 53 ads, Miller Lite decided to throw a few punches back. A day later on Twitter, they revealed that their beer actually has fewer calories and carbs than Bud Light, which helped them persuade people that drinking Bud Light and Miller Lite actually have similar health benefits.

2. Siskiyou Eye Center

There’s an old folk tale that carrots can improve your eyesight, but science has actually debunked this myth. That’s why this Siskiyou Eye Center ad is such a creative informative advertisement.

While it pokes fun at this common fable, it’s still relying on the facts of carrots not being able to improve your vision and the Eye Center’s ability to provide quality treatment for your eyes to persuade people to do business with them.

3. Burger King

In 2020, Burger King released an ad showing a time-lapse of its famous Whopper over the course of 34 days. While it may seem like an odd choice to show its product in such an unappetizing light, the goal of this ad was to announce the company planned to remove preservatives and other artificial ingredients from its products to differentiate itself from key competitors.

4. Calm

Popular meditation app Calm experienced an increase in downloads by sponsoring CNN’s coverage of the 2020 US Presidential Campaign. Through clever product placement in front of an audience that was experiencing stress, the app was positioned as helpful a resource ready to educate on mindfulness during a turbulent time.

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5. Dove

In addition to creating popular body and skincare products, Dove has set out to educate its audience on the importance of body confidence, and the harmful impact fabricated social media imagery can have on the self-esteem of young people.

In the reverse selfie campaign, Dove depicts how social media users may be inclined to change their appearance for public approval. Other materials provided by Dove also share facts and statistics related to social media usage and body image.

6. Google

Last year, Google released a Black History Month ad called “The Most Searched” that was equally informative and inspiring. Showing clips of famous Black figures, each clip read “most searched” to indicate each person shown and event shown was a history-maker.

 

Persuasive advertising vs. informative advertising: which one is better?

Persuasive advertising and informative advertising definitely focus on different aspects of persuasion, but they still aim to achieve the same goal: convincing your audience to take the desired action. So whether you pursue one advertising strategy or another, remember that if you can trigger an emotional response, regardless of the stimuli, your ad will be a success.

Editor’s note: This post was originally published in October 2019 and has been updated for comprehensiveness.

As your business scales, your marketing team will grow and evolve too.

While this growth is happening, it’s important to maintain reliable avenues for collaboration and communication on your marketing team. Otherwise, your business won’t be able to perform at the highest level. The good news is that marketing collaboration software can help with this.

In this article, we’ll cover what marketing collaboration software is, why it’s important, and 20 of the best tools currently on the market.

Marketing Collaboration Software

Marketing collaboration software helps marketing teams maintain easy communication, manage projects and campaigns, prioritize tasks, establish schedules and editorial calendars, promote organization and productivity, and more.

Why is marketing collaboration software important?

No matter which industry your business is in, what size your team is, whether you’re in-office, remote, or a mix of both, marketing collaboration can help your team improve in a number of areas — all of which impact your bottom line. Some examples include improved and streamlined…

• Communication
• Teamwork
• Productivity
• Organization
• Efficiency
• Task management
• Scheduling
• Data sharing
• Transparency
• Content creation

Marketing Collaboration Features

Here are some common features found across many marketing collaboration tools today.

• Group communication
• Shared files, documents, calendars, notes, and other assets
• Task management and time/ progress tracking
• Document management
• Campaign management
• Editorial calendar
• Content creation capabilities
• Content, file, and data organization
• Integrations (to connect the marketing collaboration software to your other marketing and business tools)
• Audio and video conferencing
• Marketing automation
• Reporting and analytics

Marketing Collaboration Software

Here are 20 of the best marketing collaboration software available today.

1. HubSpot Marketing Hub

HubSpot Marketing Hub is a marketing automation platform that allows you to attract your target audience, convert website visitors, and run inbound marketing campaigns at scale. Marketing teams can seamlessly collaborate to plan and execute large-scale, omnichannel marketing campaigns.

Marketing Hub also allows for frictionless collaboration with other teams — such as sales — in order to offer delightful customer experiences. This is known as CRM-powered Marketing — HubSpot makes it possible by pairing marketing automation tools with an all-in-one CRM platform.

Pro Tip: Use HubSpot’s Marketing Hub to attract your unique audience, convert visitors into customers, run complete inbound marketing campaigns at scale, and automate redundant processes, all via one, easy-to-use platform.

2. Slack

Slack is a platform that allows for easy communication and collaboration on any scale. Slack Channels serve as central communication areas where you and your team can chat with one another and share relevant information, files, tools, and more.

Send messages via chat, host video calls, or speak with your team via voice call all without leaving the tool. There are also over 2,200 integrations and apps, such as Google Drive and Office 365, to help your team streamline workflows.

Additionally, the Slack Connect feature makes it possible to communicate and collaborate with teams at other companies the way you do with your own.

3. Trello

Trello is a collaboration and productivity tool for managing, tracking, and sharing work projects and tasks. The tool organizes your work into Kanban-style lists — that means your work is separated into categories for an easier workflow (such as to-do, work in progress, and complete).

Your team can communicate and tag each other on each project card, share and attach files, add due dates, move cards into different Kanban-style lists to track work, and archive cards once they’re complete.

4. Asana

Asana is a task and project management platform that allows both remote and distributed teams to organize and manage work. Teammates can collaborate on project lists, timelines, or boards, all of which have individual tasks and stages that you can customize, share, and archive. The tool’s messaging feature makes it easy to distribute, assign, and manage work.

Automate various project management tasks to save your team time and integrate your tool with one of 100+ apps that bring together all of your work to improve collaboration and coordination across your team.

5. Monday.com

Monday.com is a work operating system and project management tool that allows you to create workflows for any project. There are over 200 templates workflows available that marketing can use, as well as other departments such as IT, sales, design, web development, operations, and HR and recruiting.

Your team can manage and collaborate on all aspects of a project from a single location. The 200+ templates mentioned above are completely customizable and allow all team members to visualize your project, and its different stages, in a way that’s preferable to your team (e.g. map, calendar, timeline, Kanban-style list).

You can also integrate Monday.com with your other tools and apps to access and manage all parts of your projects and campaigns without leaving the tool.

6. Teamwork

Teamwork is a collaborative project management software meant for managing and delivering client work on time and on budget. You can simultaneously manage multiple projects of varying complexity with Teamwork’s Board View, dashboards, and project health status updates.

Hold all team members accountable for their part of a project or campaign by assigning responsibilities and using time tracking to determine how long certain tasks are taking.

7. CoSchedule

Rather than collaborating and handling your marketing via various spreadsheets, tools, calendars, and emails, CoSchedule’s actionable Marketing Calendar is where your team can see, schedule, and share all aspects of your marketing jobs and campaigns.

You can also share your calendar in a read-only format so higher-ups and other teams can view your project plans and trajectory without having to worry about someone accidentally making an edit.

8. Evernote Teams

Evernote Teams is a collaborative note-taking app ideal for managing, arranging, and organizing your thoughts, ideas, to-do lists, and more. The tool makes it easy to collaborate, sync, and share knowledge, as well as ensure progress is being made on certain projects and tasks.

Evernote’s Spaces provide visibility into progress on team projects as well as relevant workflows and documents. You can make, leave, and search across Spaces for notes and notebooks that you created or other team members created.

9. Sharelov

Sharelov is a cloud-based marketing collaboration platform for brands and agencies to manage their teams, campaigns, assets, projects, and work. No matter what you’re working on or what your creative assets include, Sharelov makes it easy to collaborate, share feedback, and approve assets, plans, and projects.

Use the tool to establish your teams, improve ease of collaboration within those teams, and track team and individual progress in real-time. Team members can provide feedback for each other for every creative — this simplifies the process of managing internal and client feedback and change requests across individual projects.

10. Acoustic

Acoustic is a digital marketing experience platform — the platform’s Marketing Cloud tool helps you better understand your customers and their behaviors at scale.

Acoustic allows your entire marketing team to manage and collaborate on campaigns, content, insights, and personalization, all via a single tool. There are AI-powered analytics and insights features to help you understand customer behaviors and experiences.

11. Zoom

Zoom is a video conferencing, cloud phone, webinar, and online events software. It makes team collaboration and communication easy, no matter the industry or whether your team is in office, remote, or a mix of both.

Use one of Zoom’s many available integrations to connect the software with your other business tools (e.g. HubSpot, Google Workspace, Slack, etc.).

Host Zoom Webinars or Events depending on the level of collaboration and engagement you’re looking for. You can also follow up on a discussion topic, share links, or communicate with others in real-time using Zoom’s Chat feature.

12. Lucid Chart

Lucid Chart is an intelligent diagramming software that makes it easy for teams to collaborate on the visualization of complex ideas related to your team’s processes, systems, and organizational structure.

Individuals and teams can map out progress around a certain task and determine what needs to be done next and what’s missing. Then your team can align on and apply all resulting insights using Lucid Chart’s common visual language, which streamlines collaboration.

You can also use Lucid Chart to create, manage, and collaborate on business process maps, user flows, cloud architecture diagrams, scrum teams, and data flows.

13. Canva

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Canva is a graphic design and publishing tool that allows your team to collaboratively plan, design, create, publish, and share a variety of content types including logos, social media posts, documents, graphs and charts, prints, and more.

The tool makes it easy to invite team members to review and edit designs via shareable links, email, or Canva folders. Canva also ensures your team has everything they need to use brand-ready and team-approved assets — there’s a Brand Kit feature where your team can establish and save templates, fonts, colors, images, logos, and more.

14. Click Up

Click Up is a cloud-based collaboration and project management tool that aims to bring all of your team’s work — docs, chat, goals, insights, and tasks — together in one place.

Within Click Up, your team can establish, refer to, collaborate on, and customize all aspects of every project including to-do lists, wikis and documents, emails, spreadsheets, events, reminders, goals, time-tracking, screenshots, recordings, resource management, and more.

Then, organize these project elements into one of 15 different views (e.g. list, box, mind map, Gantt) based on your team’s needs and preferences.

15. Funnel.io

Funnel.io is a data mapping and collection tool — it transforms collected data into automated marketing reports for your team to analyze, share, and build off of.

Once you connect all of your data sources — a process that Funnel.io makes easy with its over 500 marketing app integrations — it will be cleaned, organized, and mapped for you.

Then, decide where you want your finalized data and reports to go — whether in Google Data Studio, a data warehouse of your choosing, Google Sheets, etc. There, your entire team can identify insights and collaborate on how you’ll apply the information.

16. Domo

Domo for Marketing combines your marketing team’s data with data from sales, finance, and other departments within your company so you’re able to increase transparency, improve collaboration, and maximize ROI across the company.

Data visualizations and predictive analytics and alerts help marketers identify and pull out the most important insights from the data.

Set alerts for data that deviates and/or hits your goals to accurately track progress. Your team can then create real-time visualizations of data (without any code), and access and collaborate on those insights via any device.

17. Dropbox

Dropbox is a file hosting software that centralizes your team’s content and tools. It gives your team secure access to all of your files via one location. Your marketing team can collaborate with each other in Dropbox by storing, organizing, sharing, referencing, and downloading files.

Use the tool to manage team tasks, track file updates, and remain in contact with team members and even clients on projects. You can also deliver completed projects to higher-ups, other teams, or clients — whether they’re large files or a collection of files — with passwords, expiration dates, and delivery confirmation.

18. Wrike

Wrike is a project management software with features meant for increasing transparency and improving team-wide as well as cross-departmental collaboration. It allows you tocollaborate on work in real-time — no more communication across various channels such as email, meetings, and instant messages.

No matter the project, your team can use Wrike to make comments, edit work, set notifications, and build reports, and share insights with each other — all in real-time. You can also view your individual tasks, the responsibilities of other team members, as well as the status of specific projects to track progress.

19. Google Drive

Google Drive is secure, cloud-based storage software that allows you to store, share, and access files and folders — from Google Docs, Sheets, Slides, and more — via your mobile device, tablet, and computer.

Once you upload your content or files to Google Drive, you can create a shared folder for them to live in — this way, your team can access and collaborate on anything in the folder.

Edit and add comments to any of the files in the shared folder in real-time — if your team members aren’t already in the Doc, Slides, or Sheet, they’ll still receive an email notification about your edits or comments. You can also review the edit history on any of your files. And it’s alright if your files aren’t Google files — that’s because the platform supports over 100 file types including Microsoft Office.

20. Brightpod for Marketing

Brightpod is a tool that simplifies marketing collaboration and planning — it’s a project management and time tracking software meant for digital marketing and creative teams.

The tool provides clarity around your team’s projects, campaigns, tasks, workflows, and deadlines. Individual teams can collaborate with each other as well as reference and communicate about other projects that are going on across the team via a single dashboard.

All projects that are listed on your dashboard have milestones and tasks so everyone on the team knows what’s expected of them what progress on each task looks like.

Grow Better With Marketing Collaboration Software

Marketing collaboration software can help your team easily communicate, manage projects, prioritize tasks, organize content, and more. Start using one of these tools to increase team-wide productivity and teamwork.

Editor’s note: This post was originally published in September 2014 and has been updated for comprehensiveness.