Category Archives: B2B

92% of U.S. workers feel that they could collaborate better with their colleagues.

Managing multiple projects at once, delegating tasks, and collaborating across teams is difficult on a good day — but can become downright impossible when unforeseen obstacles get in the way. The data proves that project management is no walk in the park for most of us.

When that impacts the business, it becomes an even bigger problem. Miscommunication and inefficiencies in your project management process can lead to confusing and stressful experiences for your employees. It can hinder your company’s ability to satisfy your clients’ needs or hit end-of-year goals.

Fortunately, there are plenty of free project management apps to keep your team on track without breaking the bank.

In a free project management tool, you’ll typically be able to create various projects, come-up with to-do lists, assign tasks to team members, and track a project’s progress until completion. Paid project management tools offer more storage, more projects, and more seats for the team. But for small teams, a free project management tool will do the trick.

The low buy-in makes it a natural choice. With free project management software, your team can collaborate much better, reducing the risk of miscommunications and keeping everyone up to speed on team-wide projects. It’s also helpful for individual team members. They can use it to boost their productivity and ensure they’re on track.

To streamline your process and ensure everyone on your team is on the same page, take a look at these exceptional free project management tools.

1. HubSpot Project Management Software

HubSpot’s project management tool includes task creation, task automation, and pre-made to-do lists. It’s specifically designed for marketing teams and integrates seamlessly with Marketing Hub. With this tool, you can keep track of tasks alongside your marketing projects — so that both are integrated and not managed on different tools.

Features include:

• Task management right alongside your marketing workflows
• File attachment capabilities to keep track of important assets
• Pre-made to-do lists to immediately launch projects
• Custom templates for recurring projects
• Landing pages, emails, and workflows available in the same tool

Pricing: Free with HubSpot Marketing Hub

2. Project.co

Project.co is a client-facing project management system that connects your team with your clients’ teams in one place. Each piece of work you do can be set up as its own project, with its own discussion feed, notes, tasks, team, and payments. You can also record time spent on each project.

A variety of different task and project views are available, including calendar, scheduler, and Kanban view — to give you an overview of the work that’s happening within your team.

Features include:

• Ability to quickly add/invite both internal and external users
• Discussion feed for each project — with email alerts (and the ability to reply by email without logging in)
• Variety of task views — which can be filtered — giving your whole team, each department, and even individual users their daily/weekly task lists
• Reporting tools that measure your most and least profitable or efficient projects
• Ability to integrate payment solutions and quickly, securely take card payments through the system

Pricing:
Free for 14 days; $10/user/month

3. Toggl Plan

Toggl Plan is an effective project management tool to automate your task delegation process and visualize which project tasks have been completed, and which haven’t. If your team often collaborates with other departments on projects, this might be a useful tool for you.

Features include:

• Gantt-chart visualization to track important deadlines and projects
• Integrations with Slack, Github, Evernote, and others
• Team collaboration option through shared calendars and task notes

Pricing: Free for 14 days; $8/user/month (Team); $13.35/user/month (Business)

4. ClickUp

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ClickUp provides a few impressive features to customize the all-in-one project management tool to suit your team members, including the option for each user to choose one of three different ways to view their projects and tasks depending on individual preference. If your marketing team overlaps with sales, design, or development, this is an effective solution, as it provides features for all of those four teams.

Features include:

• The ability to organize your projects based on priority, and assign tasks to groups
• The option to set goals to remind teams what they’re aiming to accomplish
• Google Calendar two-way sync
• An easy way to filter, search, sort, and customize options for managing specific tasks
• Activity stream with mentions capability
• Image mockups
• 57 integrated apps

Pricing: Free; $5/user/month

5. nTask

Another free software that comes with a variety of features for project and task managers is nTask. This program has a couple of free-range tools for anyone looking to work as an individual or a professional project manager.

nTask supports multiple projects and task creation. Users can also define team leader roles, budget, milestone and time tracking criteria that are specific to relevant projects. Understanding the needs of advanced project managers, nTask also offers an interactive Gantt chart feature. It can be personalized by a simple drag and drop mechanism to align the project to ongoing real-life changes.

Features include:

• A powerful in-app collaboration system
• Integration with Slack and many other third-party apps
• The ability to invite stakeholders to view ongoing projects
• Resource management
• Team management via an admin-controlled process
• Multiple workspaces dedicated to different projects and tasks

Pricing: Free (Basic); $2.99/user/month (Premium); $7.99/user/month (Business); Custom (Enterprise)

6. Teamwork

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Teamwork is a project management software and collaboration platform that helps in-house and remote teams stay organized and productive. Each project lets you easily upload files, assign tasks and deadlines, and chat with teammates. By centralizing your project information, you can help eliminate more misunderstandings and missed deadlines.

Features include:

• Easy integration with HubSpot
• Teamwork Chat Instant Messenger to help you stay in your workflow and be most productive
• Time tracking to understand capacity and where a team spends their time
• Dashboards, Substasks, and Milestones to help track progress of projects

Pricing: Free; $10/user/month (Deliver); $18/user/month (Grow); Custom (Enterprise

7. Freedcamp

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Freedcamp is a feature-rich project management tool that’s designed for personal and professional use. Each project has its own tasks, milestones, files, discussions, and timelines, as well as an issue tracker and calendar. The dashboard gives you a clear, concise overview of what’s going on in your team, including activity, projects, and tasks.

Features include:

• Message-board discussion feed, with the ability to create and carry out discussions on any topic
• Powerful calendar view that lays out all upcoming events
• Third-party integrations including Google Drive, Google Calendar, Dropbox and more

Pricing: Free; $1.49/user/month (MInimalist); $7.49/user/month (Business); $16.99/user/month (Enterprise)

8. Asana

Asana, one of the most well-known project management solutions, has a clean and user-friendly interface. The all-in-one tool lets you create boards to visualize which stage your project is in, and use reporting to keep track of finished tasks and tasks that need your attention.

Features include:

• The ability to create templates to automate mundane tasks
• The ability to collaborate and share information across the team, privately and securely
• The option to set security controls and designate admins
• Over 100 integrations for a more efficient start-to-finish process
• The ability to create custom project fields, share documents, and filter tasks
• HubSpot integration for seamless syncing of workflows and contact activity

Pricing: Free (Basic); $10.99/user/month (Premium); $24.99/user/month (Business); Custom (Enterprise)

9. Monday.com

Monday.com, a project management tool that also offers HR and IT tools, allows you to create team member status updates so your remote and flexible teams know their coworkers’ schedules. It allows you to easily access project updates at-a-glance so that nothing falls between the cracks.

Features include:

• Customizable workflows to prioritize your team’s needs and take care of menial tasks
• Gantt chart for visualizing due dates and project timelines
• Integrations with popular tools such as Slack, Microsoft Teams, and Google Calendar
• Team member status updates for remote or flexible team members
• HubSpot integration so that everyone can collaborate on contact and deal management

Pricing: Free for 14 days; $8/user/month (Basic); $10/user/month (Standard); $16/user/month (Pro); Custom (Enterprise)

10. Wrike

Wrike stands out as an exceptional project management tool for teams who want the option to customize workflows and edit and revise projects from within the platform itself. The tool offers the ability to color code and layer calendars, and its mobile app allows colleagues to update project information on-the-go. You can add comments to sections, videos, or documents, and create custom fields to export data most relevant to your company.

Features include:

• Security measures to ensure only authorized personnel can access information
• Activity Stream to allow project managers to micromanage small tasks, see activities in chronological order, and tag team members
• The option to unfollow activities to declutter your own personal Stream
• Email and calendar synchronization
• Built-in editing and approval features

Pricing: Free; $9.80/user/month (Professional); $24.80/user/month (Business); Custom (Enterprise)

11. Paymo

Paymo’s free version only allows access for one user, but if you’ve got a small team or you’re a freelancer, this could be an efficient option for tracking billable hours and invoicing clients. Along with tracking finances, Paymo also allows you to organize project timelines, create to-do lists, and stay on top of your budgets for multiple projects at once.

Features include:

• Kanban boards for easy, at-a-glance project updates
• Time tracking to keep everyone on the same schedule
• File sharing and Adobe CC extension for easy sharing of assets
• Timesheet reporting to keep stakeholders in the loop
• Project templates to jumpstart projects with a click

Pricing: Free; $9.95/user/month (Small Office); $15.79/user/month (Business)

12. Trello

Trello is a drag-and-drop tool that lets you move projects — personal, or professional — through workflow stages, all the way to completion.

You define what those stages are — whether it’s work project statuses like ‘On Hold,’ or personal project categories like ‘Things to buy!’ — with tasks represented as ‘cards.’ Each card can be given a name, assigned to an individual, given a due date — and have files, such as images, attached to it.

Features include:

• Templates for a range of different project types, from business to education to personal productivity
• Ability to add attachments such as images to any card on any board
• Customise your workflow stages to reflect your actual process
• Simple drag-and-drop movement of cards through workflow stages
• HubSpot integration for syncing marketing, sales, and service workflows into to-do lists

Pricing: Free; $10/user/month; Custom (Enterprise)

13. Todoist

Todoist is a simple but powerful tool that lets you create powerful, interactive to-do lists. To-do items can be assigned priority levels, assigned to people in your team and flagged — with customizable reminders (although these are a premium feature). Actionable items can also be categorised into different projects, making a simple, easily understandable structure where each ‘list’ has a title (project name) and a series of actions. This all makes it an extremely flexible, customizable tool to get work done.

Features include:

• Template lists to inspire and guide you
• Recurring due dates for regularly recurring tasks
• Productivity visualizations and ‘Karma’ points for completed tasks and streaks
• Labels, notification and discussion feeds to keep you organized

Pricing: Free; $3/user/month (Pro); $5/user/month (Business)

14. MeisterTask

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MeisterTask is a project management tool that allows you to create Kanban boards, set recurring tasks, track project times, and create custom fields. You can automatically import data from other tools such as Trello and Asana, allowing you to get immediately to work without losing time.

Features include:

• Up to 3 projects on the free version
• File attachments for projects
• Custom project icons to make tasks stand out
• Time tracking so that no deadlines fall through the cracks

Pricing: Free; $8.25/user/month (Pro); $20.75/user/month (Business); Custom (Enterprise)

15. Bitrix24

Britrix24’s project management software includes Kanban boards, Gantt charts, task counters for easy prioritization, and reports for analyzing the time intensiveness of different tasks. You can also create to-do lists within tasks.

Features include:

• Recurring tasks for easy task creation and automation
• Integration with Billable Hours, which is especially useful if you work with freelancers
• Task statuses to easily keep track of progress
• Monthly reports on time spent on tasks

Pricing: Free; $19/month (Start+); $55/month (CRM+ and Project+); $79/month (Standard Business Plan); $159/month (Professional Business Plan)

16. Airtable

Airtable is a customizable spreadsheet and database app that can be used to create a project management tool for your team. Its project tracker template allows you to easily manage projects in a familiar spreadsheet-like environment, making it ideal for Excel and Google Sheets enthusiasts.

Features include:

• Subtask creation within tasks
• Ability to assign tasks and establish time estimates
• Additional templates for keeping remote teams aligned, such as a team hub and asset tracker
• Highly customizable for different teams
• Integration with popular tools such as HubSpot, Asana, Dropbox, Google Workspace, and Slack

Pricing: Free; $10/user/month (Plus); $20/user/month (Pro); Custom (Enterprise)

Streamline Workflows with a Project Management Tool

Using a project management app will empower your team to work more efficiently and collaborate more seamlessly. With hurdles out of the way, you can guarantee that your team can focus on what matters: bringing in more leads, selling to more prospects, and empowering more customers to grow alongside your business.

Editor’s note: This post was originally published in August 2018 and has been updated for comprehensiveness.

Conversion funnels are a fundamental concept in sales. Personally, I like to visualize the funnel as that big scary slide you wanted to try as a kid. You saw your friends whizzing down, which sparked your interest. You watched how much fun they were having, doing your research. And then the benefits of having fun outweighed your fear, so you climbed up and flew down.

Customers take a similar journey through your company’s conversion funnel when evaluating whether or not to buy from you. You have to pique their interest, build trust, and encourage them to take action.

While the customer journey is more complex than my slide analogy, understanding how conversion funnels work can improve this flow. It can help you optimize your funnel, attract more leads, convert them to customers, and boost your bottom line. But all that requires reducing as much friction as possible. (Think: sliding down with slippery clothes instead of bare skin).

In this post, I’ll explain what conversion funnels are and how they impact your customer journey. Then, you’ll learn how to optimize your funnel to increase the number of people who make it to your conversion point at the bottom.

All leads begin at the top of the funnel. As they learn more about your business, they move down and get closer to purchasing your product or service. This conversion process is called a funnel because companies often have more leads than they do customers, making the top of the funnel a larger pool of people than the bottom.

Understanding how people flow through your conversion funnel is essential to being an effective marketer or salesperson because it helps you engage leads, answer questions about your business, and address concerns. It also lets you organize leads into categories and create customer touchpoints that can entice each group to convert.

That’s why every funnel should be designed for how your customers buy, not how you sell. The focus is on providing such a great experience within the customer journey that you convince them to convert.

Before diving into the details of how to analyze and optimize your funnel, we need to talk about an important aspect of this process: the customer journey.

Customer Journey

The customer journey complements the conversion funnel, but it’s not the same thing. Unlike the generalized, linear conversion funnel, customer journey maps show the individual and circuitous paths people take from the moment they discover your brand to the time they make a purchase.

Let’s say you’re a food blogger who sells cookbooks. Here’s how your customers’ journeys can differ.

• Customer A sees and clicks on your banner ad, visits your blog, reads an article, signs up for your newsletter, gets a discount email, and purchases a cookbook.
• Customer B sees your cookbook in a bookshop, buys it, makes the recipes, visits your blog, and subscribes to your newsletter.

The outcomes for Customer A and B are essentially the same, but the journeys and touchpoints are different. So if you know the different ways people enter your funnel, you can optimize for those entry points. That way, you can meet potential buyers where they are and entice them to convert.

That said, most funnels have similar points that ultimately lead to conversion. So let’s look at an example to get a mental picture of this process.

Conversion Funnel Visualization

The top-middle-bottom funnel is a classic model used by sales teams, which focuses on sparking interest, informing potential customers, convincing them to purchase, and building loyalty so they become repeat buyers.

HubSpot has transitioned to thinking of the customer journey as less of a funnel and more of a flywheel — building more momentum as customers move through. Here’s a comparison of a tradition funnel next to a more updated flywheel approach to conversion:

Need a bit more of an explanation? Check out this video introduction to the flywheel below:

But let’s get back to talking about tradition conversion funnels:

• Top of the funnel (TOFU): This is the awareness phase. A potential customer enters the TOFU when they engage with your brand, oftentimes through your website, an ad, an email, or social media.

• Middle of the funnel (MOFU): This is the consideration phase. The potential customer knows about your brand and engages with it in order to learn more. They may sign up for your email newsletter, follow you on social media, or download guides and templates.

• Bottom of the funnel (BOFU): This is the conversion phase. A prospect is here right before they purchase, which means you’ve given them good information and relevant touchpoints. Help them convert by making it easy to purchase, offering a trial, outlining pricing, or sending a discount for their abandoned shopping cart.

While some conversion funnels are simple, others can be incredibly complex. The detail of your funnel depends on your sales process — the longer your sales cycle, the more complex your funnel. If you have a short sales cycle, your funnel tends to be simpler.

Think about how long it takes to sell $2,000 B2B software versus a $20 t-shirt. The software purchase usually requires months of sales calls, marketing materials, FAQs, and demos. Each of those is a specific point in your conversion funnel. But potential buyers may only need five minutes to figure out that the t-shirt is the right color and fit before purchasing. The touchpoints required here are taking it off the rack and trying it on.

To figure out how complex your funnel is, you can look at the data and perform an analysis. This will help you flush out each part of your customer journey to create a unique visual representation of your funnel.

Conversion Funnel Analysis

Funnels are full of barriers and friction. Analyzing your funnel helps you visualize the flow of potential customers across each point.

You can see key traffic sources and high-exit pages to get a feel for how people end up in each stage of the funnel.

It’s also a way to notice barriers that cause people to leave a page before they convert. If you see a high drop-off rate on one page, for example, you’ll know to prioritize that as you work toward optimizing your funnel.

To understand your funnel, follow these steps for in-depth analysis:

1. Look for high-traffic pages with high drop-off and conversion rates.

High-traffic pages hold a plethora of useful information. Not only are these the pages people see the most, but they’re also where people decide to stay or go. Look at the pages where people drop off (aka leave) and where they convert (take your intended action). Some metrics to collect are:

• Cost Per Acquisition (CPA)
• Customer Lifetime Value (CLV)
• Drop-Off Rate
• Conversion Rate
• Number of Marketing Qualified Leads (MQLs)
• MQLs to Customer Conversion Rate
• Conversion Rate Per Channel (i.e., social, email, and paid search)

2. Discover where your best customers come from.

Not all leads are the same. Some people drop off near the top of the funnel while others make it all the way down. That’s why tracking leads is so important. When you know where your high-quality leads come from, you can analyze that touchpoint or channel to see what you’re doing right. Ask yourself:

• How is this touchpoint different from other touchpoints?
• What information is resonating with people?
• What are the barriers or friction (if any)?
• How many steps do people have to go through before converting?

Identifying what you’re doing right in your funnel is just as important as figuring out what you’re doing wrong. If you need help digging into the data, check out these sales funnel tools or look into heatmap and session recording tools for information on how people navigate your pages.

3. Create an optimization plan.

After you figure out where people are dropping off and converting, it’s time to make an optimization plan. This should include the goals you want to focus on (i.e., more leads, newsletter signups, demos, or software purchases).

Goals let you determine what you want from each touchpoint within your funnel so you can measure whether it’s working or not.

After your funnel analysis, you’ll have a list of priority touchpoints that need to be optimized. Make sure to focus on the areas with the biggest drop-off rates first.

Conversion Funnel Optimization

Every part of your conversion funnel can be optimized to increase the number of people who turn into customers. Think of conversation funnel optimization as finding out what motivates, blocks, and persuades people so you can give them the best experience possible on their unique journey.

To optimize effectively, you need to think about how to give each customer what they want at each phase of the funnel. Using the phases outlined above, here’s what to consider at each step along the customer journey.

1. TOFU: Awareness

Issues at the top of your funnel? Take a look at how you attract new leads. Compare every channel that brings in customers (i.e., social media, search engines, your blog, and paid ads) to see which attracts the most people.

If you’re unsure how customers found you, send out a survey to ask. Look for trends in how people find new brands and put more effort in your best channels. Just make sure you’re attracting the people in your target audience.

2. MOFU: Consideration

Potential customers made it to the middle of your funnel, but it’s your job to keep them moving toward the bottom.

If you’re having trouble with this phase, look at how people learn about your business and engage with your site. Is it easy for people to navigate your site? Or sign up for your email list? Do you have relevant, rich content? Do you offer pricing and product information? Is it easy to get questions answered?

Depending on your barriers, consider these ideas for improvement:

• Product videos and photos
• FAQ page
• Whitepapers, case studies, or blog posts
• Filters and search options
• Newsletter capture
• Discounts
• Check pages for loading speed and broken elements

3. BOFU: Conversion

As the final stop for potential buyers, this is the phase to turn them into customers. You should remove as much friction as possible and encourage people to take the final steps to convert.

Some ways to optimize this final part of your funnel is to make sure product or service pages are fully built out with interesting descriptions, videos, and photos. Consider your checkout process to see if people have issues with payments or abandoned carts. Make it simple for people to compare pricing and clearly outline all product features. You can also send specific BOFU emails or create ads to remind people of their desire to convert.

Think your job is done once a customer converts? Wrong. While you may have pulled a customer through your conversion funnel, there are plenty of opportunities to re-engage them. Not only is customer retention essential for growing your business, but it’s five to 25 times more expensive to acquire a new customer than to retain a current customer.

So, once your customers make it through the funnel, invite them to sign up for a new webinar series, download additional templates, send promotions, join a loyalty club, or follow you on social media.

Find what makes sense for your particular sales cycle and use your existing content and channels to stay in touch. Make sure they value your business and want to come back because you never know who they’ll introduce to the top of that funnel.

Think about those brands you purchase from over and over, even when there are cheaper options out there. Why do you choose the ones you choose?

Do you usually fly on a particular airline? Do you buy your coffee from the same place every morning? Do you recommend a specific restaurant whenever out-of-towners ask for suggestions? Well, there’s a good reason for it.

The reason we stay loyal to brands is because of their values. The best brands combine physical, emotional, and logical elements into one exceptional customer (and employee) experience that you value as much as they do.

When your brand successfully creates a connection with customers and employees, many of them stay loyal to you for life. This helps you increase your overall profitability while building a solid foundation of brand promoters.

But, achieving that connection is no easy task. The companies that succeed are ones that stay true to their core values and create a brand that employees and customers are proud to associate with.

That’s where company mission and vision statements come in to play. In this article we’ll explain what makes them different, and provide you with examples of vision and mission statements from growing companies.

If you’re in a bit of a time-crunch, use this table of contents to find exactly what you’re looking for.

What is a mission statement?

A mission statement is an action-oriented statement, declaring the purpose an organization serves to its audience. It often includes a general description of the organization, its function, and its objectives.

As a company grows, its objectives and goals may be reached, and in turn they’ll change. Therefore, mission statements should be revised as needed to reflect the business’s new culture as previous goals are met.

Both mission and vision statements are often combined into one comprehensive “mission statement” to define the organization’s reason for existing and its outlook for internal and external audiences — like employees, partners, board members, consumers, and shareholders.

What is a vision statement?

A vision statement describes where the company aspires to be upon achieving its mission. This statement reveals the “where” of a business, meaning the direction a business is trying to go and what type of impact they wish to have.

The difference between mission and vision statements lies in the purpose they serve.

A mission statement is a literal quote stating what a brand or company is setting out to do. This lets the public know the product and service it provides, who it makes it for, and why it’s doing it. A vision statement is a brand looking toward the future and saying what it hopes to achieve through its mission statement. This is more conceptual, as it’s a glimpse into what the brand can become in the eyes of the consumer and the value it will bring in longevity.

In summary, the main differences between a mission and vision statements are:

• Mission statements are the current purpose a company serves, like its functions.
• Vision statements are a look into a company’s future or what its overarching vision is.

Now that we know what they are, let’s dive into some effective examples of each across different industries.

1. Alzheimer’s Association: A world without Alzheimer’s disease.

The Alzheimer’s Association conducts global research and provides quality care and support to people with dementia. This vision statement is a look into the future where people won’t have to battle this currently incurable disease. With the work that it’s doing in the present, both employees and consumers can see how the organization is achieving its vision by helping those in need.

2. Teach for America: One day, all children in this nation will have the opportunity to attain an excellent education.

Teach for America creates a network of leaders to provide equal education opportunity to children in need. This organization’s day-to-day work includes helping marginalized students receive the proper education they otherwise wouldn’t have access to. Its vision statement is what it hopes to see through its efforts — a nation where no child is left behind.

3. Creative Commons: Realizing the full potential of the internet — universal access to research and education, full participation in culture — to drive a new era of development, growth, and productivity.

This nonprofit’s vision statement is broad. It helps overcome legal obstacles to share knowledge and creativity around the world. By working closely with major institutions, its vision is an innovative internet that isn’t barred by paywalls.

4. Microsoft (at its founding): A computer on every desk and in every home.

Microsoft is one of the most well-known technology companies in the world. It makes gadgets for work, play, and creative purposes on a worldwide scale, and its vision statement reflects that. Through its product offering and pricing it can provide technology to anyone that needs it.

5. Australia Department of Health: Better health and wellbeing for all Australians, now and for future generations.

This government department has a clear vision for its country. Through health policies, programs, and regulations, it has the means to improve the healthcare of Australian citizens.

6. LinkedIn: Create economic opportunity for every member of the global workforce.

LinkedIn is a professional networking service that gives people the opportunity to seek employment. Its vision statement intends to give employees of every level a chance to get the job they need.

7. Disney: To entertain, inform and inspire people around the globe through the power of unparalleled storytelling, reflecting the iconic brands, creative minds and innovative technologies that make ours the world’s premier entertainment company.

Disney’s vision statement goes beyond providing ordinary entertainment. It intends to tell stories and drive creativity that inspires future generations through its work. This is an exceptional vision statement because it goes beyond giving consumers programs to watch, but ones that excite and change the way people see them and the world around them.

8. Facebook: Connect with friends and the world around you on Facebook.

Facebook is a major social media platform with a concise vision statement. It provides a platform to stay in touch with loved ones, and potentially connect to people around the world.

9. Southwest: To be the world’s most loved, most efficient, and most profitable airline.

Southwest Airlines is an international airline that strives to serve its flyers with a smile. Its vision statement is unique because it sees itself not just excelling in profit, but in outstanding customer service, too. Its vision is possible through its strategy and can lead its employees to be at the level they work toward.

10. Dunkin’: To be always the desired place for great coffee beverages and delicious complementary doughnuts & bakery products to enjoy with family and friends.

For this coffee company, its vision is beyond remaining a large coffee chain. It wants to be known as a coffee provider that gives its customers joy. It wants to become a place known for fun, food, and recreation.

Now that we’ve gone over successful vision statements, what does a good mission statement look like? Check out some of the following company mission statements — and get inspired to write one for your brand.

Free Guide: 100 Mission Statement Templates & Examples

Need more examples to build your mission statement? Download our free overview of mission statements – complete with 100 templates and examples to help you develop a stand-out mission statement.

1. Life Is Good: To spread the power of optimism.

The Life is Good brand is about more than spreading optimism — although, with uplifting T-shirt slogans like “Seas The Day” and “Forecast: Mostly Sunny,” it’s hard not to crack a smile.

There are tons of T-shirt companies in the world, but Life is Good’s mission sets itself apart with a mission statement that goes beyond fun clothing: to spread the power of optimism.

This mission is perhaps a little unexpected if you’re not familiar with the company’s public charity: How will a T-shirt company help spread optimism? Life is Good answers that question below the fold, where the mission is explained in more detail, with links to programs implemented to support #GrowTheGood initiative and the Life is Good Kids Foundation page. We really like how lofty, yet specific, this mission statement is — it’s a hard-to-balance combination.

2. sweetgreen: To inspire healthier communities by connecting people to real food.

Notice that sweetgreen’s mission is positioned to align with your values — not just written as something the brand believes. We love the inclusive language used in its statement, letting us know that the company is all about connecting its growing network of farmers growing healthy, local ingredients with us — the customer — because we’re the ones who want more locally grown, healthy food options.

The mission to connect people is what makes this statement so strong. And, that promise has gone beyond sweetgreen’s website and walls of its food shops: The team has made strides in the communities where it’s opened stores as well. Primarily, it provides education to young kids on healthy eating, fitness, sustainability, and where food comes from.

And, the sweetlife music festival attracts 20,000 like-minded people every year who come together to listen to music, eat healthy food, and give back to a cause — the sweetgreen in schools charity partner, FoodCorps.

3. Patagonia: Build the best product, cause no unnecessary harm, use business to inspire and implement solutions to the environmental crisis.

Patagonia’s mission statement combines both the values that bring market success (building safe, high-quality products) and the values that contribute to a better world (philanthropic efforts to help the environment). For the people behind the brand, “a love of wild and beautiful places demands participation in the fight to save them.” In the name of this cause, the company donates time, services, and at least 1% of its sales to hundreds of environmental groups around the world.

If your company has a similar focus on growing your business and giving back, think about talking about both the benefit you bring to customers and the value you want to bring to a greater cause in your mission statement.

4. American Express: We work hard every day to make American Express the world’s most respected service brand.

Customers will never love a company until the employees love it first.

— Simon Sinek (@simonsinek) April 16, 2014

The tweet above is from Simon Sinek, and it’s one that we repeat here at HubSpot all the time. American Express sets itself apart from other credit card companies in its list of values, with an ode to great customer service, which is something it’s famous for.

We especially love the emphasis on teamwork and supporting employees, so that the people inside of the organization can be in the best position to support their customers.

5. Warby Parker: To offer designer eyewear at a revolutionary price, while leading the way for socially conscious businesses.

This “objective” statement from Warby Parker uses words that reflect a young and daring personality: “rebellious,” “revolutionary,” “socially-conscious.” In one sentence, the brand takes us back to the root of why it was founded while also revealing its vision for a better future.

The longer-form version of the mission reads: “We believe that buying glasses should be easy and fun. It should leave you happy and good-looking, with money in your pocket,” which further shows how Warby Parker doesn’t hold back on letting its unique personality shine through. Here, the mission statement’s success all comes down to spot-on word choice.

6. InvisionApp: Question Assumptions. Think Deeply. Iterate as a Lifestyle. Details, Details. Design is Everywhere. Integrity.

These days, it can seem like every B2B company page looks the same — but InvisionApp has one of the cooler company pages I’ve seen. Scroll down to “Our Core Values,” and hover over any of the icons, and you’ll find a short-but-sweet piece of the overall company mission under each one.

We love the way the statements are laid out under each icon. Each description is brief, authentic, and business babble-free — which makes the folks at InvisionApp seem trustworthy and genuine.

7. Honest Tea: To create and promote great-tasting, healthy, organic beverages.

Honest Tea’s mission statement begins with a simple punch line connoting its tea is real, pure, and therefore not full of artificial chemicals. The brand is speaking to an audience that’s tired of finding ingredients in its tea that can’t be pronounced, and have been searching for a tea that’s exactly what it says it is.

Not only does Honest Tea have a punny name, but it also centers its mission around the name. For some time, the company even published a Mission Report each year in an effort to be “transparent about our business practices and live up to our mission to seek to create and promote great-tasting, healthier, organic beverages.”

8. IKEA: To create a better everyday life for the many people.

The folks at IKEA dream big. The vision-based mission statement could have been one of beautiful, affordable furniture, but instead, it’s to make everyday life better for its customers. It’s a partnership: IKEA finds deals all over the world and buys in bulk, then we choose the furniture and pick it up at a self-service warehouse.

“Our business idea supports this vision … so [that] as many people as possible will be able to afford them,” the brand states.

Using words like “as many people as possible” makes a huge company like IKEA much more accessible and appealing to customers.

9. Nordstrom: To give customers the most compelling shopping experience possible.

When it comes to customer commitment, not many companies are as hyper-focused as Nordstrom is. Although clothing selection, quality, and value all have a place in the company’s mission statement, it’s crystal clear that it’s all about the customer: “Nordstrom works relentlessly to give customers the most compelling shopping experience possible.”

If you’ve ever shopped at a Nordstrom, you’ll know the brand will uphold the high standard for customer service mentioned in its mission statement, as associates are always roaming the sales floors, asking customers whether they’ve been helped, and doing everything they can to make the shopping experience a memorable one.

10. Cradles to Crayons: Provides children from birth through age 12, living in homeless or low-income situations, with the essential items they need to thrive – at home, at school and at play.

Cradles to Crayons divided its mission and model into three sections that read like a game plan: The Need, The Mission, and The Model. The “rule of three” is a powerful rhetorical device called a tricolon that’s usually used in speechwriting to help make an idea more memorable. A tricolon is a series of three parallel elements of roughly the same length — think “I came; I saw; I conquered.”

11. Universal Health Services, Inc. : To provide superior quality healthcare services that: PATIENTS recommend to family and friends, PHYSICIANS prefer for their patients, PURCHASERS select for their clients, EMPLOYEES are proud of, and INVESTORS seek for long-term returns.

A company thrives when it pleases its customers, its employees, its partners, and its investors — and Universal Health Services endeavors to do just that, according to its mission statement. As a health care service, it specifically strives to please its patients, physicians, purchasers, employees, and investors. We love the emphasis on each facet of the organization, by capitalizing the font and making it red for easy skimming.

12. JetBlue: To inspire humanity – both in the air and on the ground.

JetBlue’s committed to its founding mission through lovable marketing, charitable partnerships, and influential programs — and we love the approachable language used to describe these endeavors. For example, the brand writes how it “set out in 2000 to bring humanity back to the skies.”

For those of us who want to learn more about any of its specific efforts, JetBlue’s provided details on the Soar With Reading program, its partnership with KaBOOM!, the JetBlue Foundation, environmental and social reporting, and so on. It breaks down all these initiatives really well with big headers, bullet points, pictures, and links to other web pages visitors can click to learn more. Finally, it ends with a call-to-action encouraging website visitors to volunteer or donate their TrueBlue points.

13. Workday: To put people at the center of enterprise software.

Workday, a human resources (HR) task automation service, doesn’t use its mission statement to highlight the features of its product or how it intends to help HR professionals improve in such-and-such a way.

Instead, the business takes a stance on the state of enterprise software in general: There’s a lot of great tech out there. But at Workday, it revolves around the people. We love how confident, yet kind, this mission statement is. It observes the state of its industry — which Workday believes lacks a human touch — and builds company values around it.

14. Prezi: To reinvent how people share knowledge, tell stories, and inspire their audiences to act.

If you know Prezi, you know how engaging it can make your next business presentation look. According to its mission statement, the company’s clever slide animations and three-dimensional experience aren’t just superficial product features. With every decision Prezi makes, it’s all about the story you tell and the audience that story affects.

15. Tesla: To accelerate the world’s transition to sustainable energy.

A car company’s punny use of the word “accelerate” is just one reason this mission statement sticks out. The main reason Tesla makes this list is because of how its mission statement describes the industry.

It may be a car company, but Tesla’s main interest isn’t just automobiles — it’s promoting sustainable energy. And, sustainable energy still has a “long road” ahead of it (pun intended) — hence the world’s “transition” into this market.

Ultimately, a mission statement that can admit to the industry’s immaturity is exactly what gets customers to root for it — and Tesla does that nicely.

16. Invisible Children: To end violence and exploitation facing our world’s most isolated and vulnerable communities.

Invisible Children is a non-profit that raises awareness around the violence affecting communities across Central Africa, and the company takes quite a confident tone in its mission.

The most valuable quality of this mission statement is that it has an end goal. Many companies’ visions and missions are intentionally left open-ended so that the business might always be needed by the community. Invisible Children, on the other hand, wants to “end” the violence facing African families. It’s an admirable mission that all businesses — not just nonprofits — can learn from when trying to motivate customers.

17. TED: Spread ideas.

We’ve all seen TED Talks online before. Well, the company happens to have one of the most succinct mission statements out there.

TED, which stands for “Technology Education and Design,” has a two-word mission statement that shines through in every Talk you’ve seen the company publish on the internet. That mission statement: “Spread ideas.” Sometimes, the best way to get an audience to remember you is to zoom out as far as your business’s vision can go. What do you really care about? TED has recorded some of the most famous presentations in the world, but in the grand scheme of things, all it wants is to spread ideas around to its viewers.

Inspire Through Brand Values

Brand values play a much larger role in customer loyalty than you think. Showing that your business understands its audience — and can appeal to them on an emotional level — could be the decision point for a customer’s next purchase. We hope you found some insight in this post that can help you brainstorm your own inspiring vision and mission statements for your business.

Editor’s note: This post was originally published in August 2014 and has been updated for comprehensiveness.

Did you know that YouTube is the second-largest global search engine and the biggest video platform of all time?

That’s right. Each day, millions of people around the globe visit the site to learn more about a topic, find YouTube content when Google-searching a question, or stream a YouTube video embedded on another brand’s website.

But, despite the YouTube’s ginormous audience, developing a strategy for the broad platform can be an absolute mystery to marketers.

One of the biggest hurdles brands and new creators often face is learning how to pull in solid views for each video. Despite the millions of people who use it regularly, unlocking solid viewership can feel daunting, impossible, or like a total waste of time.

According to many marketers who manage video successfully, this content is definitely worth your effort in 2020. Recently, our State of Marketing Report revealed that brands were prioritizing video over all other types of marketing content — including blogs. 

And, as we’ve seen from a number of companies and influencers who pull in millions of views on YouTube each month, it certainly is possible to gain success on the platform. In fact, YouTube even offers a number of tools to help you create the content your fans are craving. 

In this blog post, I’ll highlight seven of the most valuable YouTube features that can help you get more video views. Plus, we’ll dive into what YouTube browse features are — and how to rank on those, as well. 

Tools That Help Boost YouTube Views

YouTube Studio Features

The YouTube Studio is an all-in-one place where video creators can go to monitor, improve, and optimize there overall channel. Within the Studio, you’ll find a Channel Dashboard, Analytics, Insights, Comment Filters and other tools that can inform your strategy. Before we dive into some of the key YouTube Studio features you’ll want to use, here’s a quick demo of how the overall tool works: 

1. Channel Dashboard

YouTube Studio is a dashboard that tracks the performance of your videos and channel. It also will inform you of trends, news, and comments that are buzzing on the YouTube platform. You can use this dashboard to learn which videos performed well, which didn’t, or how your channel is progressing. You can also use it to learn about trends or news topics that can inform your content strategy. 

To get to your Studio, simply go to your channel, and click the blue YouTube Studio button. 

Once you click this button, you’ll be sent directly to the Channel Dashboard. Here’s a look at what it looks like before you actually post videos:

2. Channel Analytics

The Analytics tab of the YouTube Studio offers data about how your videos and overall channel are performing. While looking at this data can’t directly get you views, you can use it to make informed decisions about which types of videos will gain more views. 

For example, if you post a well-made explainer which gets high views and sees high average view times, and then post a product promotion that gets lower views, this might mean that your fans prefer to learn more about your brand through the explainer format rather than an over-promotional one. 

The Analytics tab will show you a number of helpful data points including (but not limited to):

• Average view times for each video.
• Channel-specific views and subscribers.
• Drop-off points where many viewers exited the video.
• View numbers for each video.
• Demographic information about your audience and their interests.

Here’s a quick peek at what an Analytics tab on YouTube looks like:

Other Ways to Get More YouTube Views

3. Search Optimization Tools

YouTube might not have inherently created video descriptions, channel About pages, and video or playlist titles for the sake of SEO, but these areas are still incredibly important to optimize for the video search engine, and other sites like Google, Yahoo, and Bing. Aside from optimizing your content by filling in descriptions, you can also customize your video or channel by assigning keywords related to your niche or industry. 

By filling out your descriptions concisely and informatively, you increase the chance of internet users finding you when they search for content related to your channel’s.

Aside from optimizing your channel on the platform itself, you can also use a number of handy and affordable tools to research search keywords you want to target with your content, similarly to how you would do SEO research for a blog post.

For a more in-depth guide to optimizing your YouTube channel, check out this great post. You can also watch this video walkthrough from our Senior SEO Strategist Braden Becker:

4. Featured Video or Playlist Autoplay

On your main YouTube channel, you can feature a video or playlist that can welcome new subscribers or intrigue viewers who might subscribe to your channel. At this point, YouTube even allows you to set a different video for new viewers and subscribers. This means you can create informative or introductory content to convince new visitors to subscribe while still featuring more in-depth content for your current followers who already know what your channel is about. 

To update your featured content, simply click the Customize Channel button on your profile and you’ll land on a page which allows you to personalize your images and your featured content. 

Aside from enabling you to create a more personalized experience for new and returning viewers, featured videos will also pull in views when watched. Once the featured video is selected, you can also set it to autoplay. This might also score you some additional views if a visitor does not pause the video too quickly. 

5. Online “Share” Button

Next time you film or edit a YouTube video, consider encouraging viewers to share it on their social channels. They. can easily do this with YouTube’s built-in share function. 

6. Cards (Formerly Video Annotations)

For almost a decade, YouTube has allows users to post links to other videos or approved websites within a video. This feature, which was formerly called “Annotations” was improved for mobile experience and renamed as “Cards” in 2017. The Card creator for each video can be found in the YouTube Studio. 

Here’s a quick overview of how to set up these prompts: 

Aside from pointing your audience back to your channel or other videos, Cards can be used to direct traffic to your site, or even add interactive features such as polls. This type of internal linking can also help with SEO rankings.

7. Links in Video Descriptions

When you’re writing a handful of blogs, odds are, you’ll link them to pages or other blog posts on your site so that way you get multiple views from a handful of visitors. This is no different with YouTube descriptions, which appear under your video. 

By adding links to your channel or related videos, as well as a quick description of each title, you add to the viewer’s experience by handpicking content suggestions for them while also optimizing your video and channel for search engines. 

This is a common strategy used by Lilly Singh, the host of A Little Late With Lilly, and a popular YouTube creator. Here’s a quick look at the description inserted in one of her most recent videos: 

Another surefire opportunity to get more views is through YouTube’s browse features. Let’s dive into those, next.

YouTube Browse Features

Instagram scrollers beware: your favorite photo-sharing app has a feature that shows friends when you were last online.

Similar to the activity status found on Facebook Messenger and WhatsApp, Instagram’s “Activity Status” setting shows when you were last on the app. It’s now turned off by default in your account, but it’s better to be safe.

Let’s go over how it works — then take a look at how you can turn it off. 

How does the activity status feature work on Instagram?

The activity status feature shows people you’ve direct messaged (DM’d) when you were last online and whether you’re currently active on Instagram.

Your status is only shown to people you follow. So if someone follows you but you don’t follow them back, they won’t be able to view your status. The same is true for your friends. You can see when they were last online if they follow you back.

Your friends’ status is visible when you navigate to your direct messages:

Remember: the feature only shows whether you’re online and when you last accessed the app. Your friends won’t see the posts you’ve liked or commented on.

On the fence about turning it off? Read on to find out whether you should keep activity status on or off.

Should you keep activity status on or off?

There are a few benefits to keeping it on. It allows you to keep tabs on your friends’ online status without feeling like you’re intruding. That way, if you want to send a funny meme at just the right moment, you can expect your friend to see it immediately or soon afterward.

Turning it off, however, offers the great benefit of being able to access Instagram without anyone knowing. That means that you can answer DMs at your leisure, and you don’t feel as if anyone is keeping tabs on when you’re using the app. The one drawback is that once you turn the feature off, you won’t be able to view anyone else’s activity status.

If you want to keep your late-night puppy picture scroll fests completely private, don’t fret. You can turn off Instagram’s activity status feature with the following quick steps.

Here’s the setting you’re looking for:

Once that setting is toggled off, you’re free to resume scrolling undetected. The best part? You can turn it on at any time if you change your mind.

Stay Private by Turning Off Your Activity Status

Staying private on social media is already difficult enough. To ensure that you’re not accidentally showing your activity status to those whom you’ve DM’d, turn it off in your settings. That way, you can enjoy privacy while you use the app.

Editor’s note: This post was originally published in January 2018 and has been updated for comprehensiveness.

Webinar titles are a lot like blog post titles – they have to catch your eye, yet provide enough context to make you click.

Titles can’t be too short or too long. And because webinars are meant to inform or educate viewers, it’s best to let people know what they’ll get from handing over an hour of their time.

With 42% of marketers planning to host or join a webinar this year, there’s no better time to work these online events into your marketing strategy. That’s because webinars are one of the most effective ways to engage with your audience. In 2020, a whopping 91% of webinar marketers said their events were a success.

While webinars may not be as sexy as social media campaigns or the latest members-only app, they’re key to marketing in an increasingly remote world. Some companies have no plans to return to the office. Others have begun to adopt a hybrid model that combines remote and office work.

Webinars are great for both models because updating knowledge and learning can be done remotely without losing productivity.

The downside: competition. Businesses replacing live events with virtual meetings and conferences are saturating the market. The digital hosting platform ON24 reported a 167% increase in webinar activities from April 219 to April 2020.

Coming up with an amazing webinar title is an important step in standing out, attracting leads, and engaging customers. So let’s walk through the steps to create catchy titles.

Your title is the first thing people see, so it needs to grab their attention. It’s your chance to draw in your target audience and turn people from passive viewers into engaged leads. Here’s a breakdown of each to inform your webinar titles.

1. Relevant Keywords

Keywords are terms you enter into search engines like Google to find information (i.e., how to cook pasta).

For webinar titles, aim to incorporate keywords that are relevant to your content and target audience. If you run a food blog and your webinar is about how to make classic Italian dishes, it may make sense to work “cook pasta” or “delicious pasta recipes” into your title.

Start by researching keywords if you’re unsure what terms your audience looks for. Having this list on hand will help inform your content strategy, improve SEO, and make it easier for people to find the webinar.

2. Descriptive Copy

A HubSpot survey found that people sign up for webinars to learn about a hobby or passion, to be entertained, and to understand something about their career or industry. Your attendees want to know what they can get out of your event. Share the goods with a succinct, descriptive title.

Truthfully, there’s no perfect title length. Some claim the best headlines are six to eight words, six to 13 words, or more than 14 words. The point is, research varies. Instead of worrying over one word, make your webinar titles informative, interesting, and ideal for your preferred channel.

• For organic and paid search, make sure your title falls in the 50-60 character range so it shows the entire headline in results.

• For email promotions, consider what subject lines work best for your brand. Somewhere around 50-60 characters are optimal for a good mobile experience.

• For social media, play around with fun, emotional, and engaging titles. CoSchedule recommends the following title character counts for popular platforms.

Image source

3. A challenge, problem, or goal

Research shows the most engaging webinar format is a presentation that teaches people how to do something specific. The key: specificity.

Look to your company’s value proposition to figure out what topics you should cover. Where do you provide the most value? What are you an expert on? How can you help your sales team convert potential buyers? If you’re great at bringing in prospects for small businesses, you could host a webinar like “Actionable Lead Generation Tips for Startups and Entrepreneurs.”

Once you know what you’re good at, work it into your webinar title. Addressing a specific goal or problem will also make it easier to choose the format, content, and speakers.

4. On-brand messaging

As a writer and brand consultant, I always preach the importance of maintaining cohesive brand messaging throughout every marketing touchpoint.

That’s because research shows a consistent brand presentation can boost revenue by as much as 23%, and nearly 74% of people become loyal to brands through content. If your webinar messaging is off-brand, people can get mixed messages about what your company stands for and your values.

Check out how these webinar titles stay true to the brand’s voice.

• An Educator’s Guide to Teaching over Zoom (Zoom)
• Managing the Trickiest Parts of a Family Business (Harvard Business Review)
• Product Go-To-Market Tips from Google Cloud Product Leader (Product School)
• Newsroom: 100 days of Biden’s presidency (The Guardian)
• Career Path Design | The Future of Work & How to Prepare (General Assembly)
• Everyday Instagram Hacks for any Business (HubSpot)

Now that you know what makes a good webinar title, try creating 3-5 solid working titles on your own. From there, workshop with other people on your team or get feedback from your customers to see which one resonates the most. If you’re still searching for inspiration, check out some of the best titles I could find below.

Catchy Webinar Titles

It’s tough for companies to convince people to pop in their contact information and sit down with their screen for an hour. But these catchy webinar titles capture attention (and likely attendees) at first glance.

1. Breaking into Tech at any Age or Career Stage (WorkWell)
2. Skill Up with IBM: Get the job you want (Open P-TECH)
3. Ensuring a thriving ocean economy for everyone (Stockholm Resilience Centre)
4. Making the Product Strategy Effective by Spotify Sr PM (Product School)
5. The Art of Public Speaking: Increase Your Confidence and Build Your Skills (Podium Perfect)
6. Making Innovation an Everyday Habit in Your Organization (Harvard Business Review)
7. How to Turn Your Customers Into Your Best Marketing Channel (General Assembly)
8. M&A Bootcamp: The Ultimate Guide to Mergers & Acquisitions for Start-Ups (Nasdaq Entrepreneurial Center)
9. 2021 Battle of the Pitch Decks (VIATEC)
10. How to Become a 10x PM Without Burning Out (Becca Camp Executive & Career Coaching)
11. Six Strategies for Moving the Needle on Gender Equity (Harvard Business Review)
12. Hitchcock’s Composer and the Sound of Suspense (Royal Borough of Kensington and Chelsea Libraries)
13. The Fundamentals of Power Networking (Small Business Expo)
14. Amaryllis to ZZ: Unearthing the Science of Houseplant Care (MIT Museum)
15. How to Turn Your Ph.D. into a Netflix Series (The Center for Science and Society)
16. Trash Cocktails for Conservation: Virtual Sustainable Mixology Class (Lincoln Park Zoo)
17. The Bear Necessities with Nat Geo Explorer Dr. Rae Wynn-Grant (Cary Institute of Ecosystem Studies)

An eye-catching webinar title pulls people in for the next important step: signing up. Once you have a list of attendees, use the contact information they shared to send updates and instructions for joining the webinar.

After the event, nurture people down your conversion funnel by inviting them to learn more about your company, sign up for a future webinar, or join your email list. You’ve reeled them in with a catchy title – just remember to plan a great webinar and get them excited to learn more.

Few industries escaped 2020 unchanged, and digital media was no different.

At Influence & Co., our proprietary content marketing software and our process of working with hundreds of contributors, editors, and journalists offered us courtside seats to watch the industry evolve — and we compiled our most relevant digital media research for marketers and content creators into our latest “State of Digital Media” report.

Wondering how to make guest posts stand out? Our third digital media survey combines the opinions of experts with our own exhaustive content analysis, and the result is a tool that can be used to hone your content in order to gain more success in 2021.

One of the biggest findings? Guest-contributed content isn’t going anywhere. In fact, 93% of editors see themselves publishing the same number of guest posts or even more this year.

An increase in guest-contributed content is good news for prospective contributors. But just because more guest post slots are becoming available doesn’t mean guest contributors can afford to send lackluster pitches.

Publication editors haven’t lowered their standards and aren’t likely to, so read on to find out what publications want so you can give your pitches the best shot at hitting the mark and achieving acceptance.

(Note: All of the following statistics are taken from our 2021 State of Digital Media report.)

How to Make Guest Posts Stand Out

The publication editors we surveyed receive pitches day in and day out. Although they might sometimes wish for one, there’s no “unsubscribe” button they can hit to pare down this deluge of requests. That constant barrage on publication editors’ inboxes is why it’s critical to make sure your content is worth reading.

For a guest post to break through the noise, it needs to check these four boxes:

1. A pitch that is on-topic and non-promotional.

Editors receive lots of pitches that are little more than subtle ads — or, in some cases, not so subtle — for an author’s product or service.

Other pitches avoid promotion, which is great, but they also fail to fit the scope of the publication. Or the pitch might offer an opinion or perspective that readers could get from a host of other outlets.

Perhaps the best thing you can do to get an editor’s attention is to write a balanced pitch that’s on-topic, non-promotional, and fresh. And be mindful of how many other pitches editors work through each day. The path to an editor’s heart is short, so keep your pitch brief.

“I‘m more likely to read a pitch on a strong topic that is pertinent to our audience and is not blatantly self-serving.“ — Paul Nolan, Editor at Sales & Marketing Management

“I‘m more likely to read a pitch if it‘s clear that the person knows what I cover, reads our publication, and has relevant and high-level executives who are willing to chat on record.“ — Allison Schiff, Senior Editor at AdExchanger

2. Multimedia content.

Given that 20% of editors are looking to publish podcasts in 2021, it could be worth pitching yourself as a potential podcast guest for publications that have podcasts. If you go this route, include any experience you might have that demonstrates your ability to hold up your end of a compelling and insightful conversation.

Another 20% of editors plan to publish infographics, so make sure you have that graphic designer on speed dial. And 33% will make space for videos, so start building a library of video assets that could help fulfill this need.

3. Expert opinions with fresh perspectives.

The articles you submit to publications need to push ahead of trends, and you should be able to speak with authority on cutting-edge insights in your industry. In terms of content, if a trend is already being covered by some media outlets, you’re probably too late to the party.

For your pitch about a much-discussed topic to have even a slim chance of acceptance, you’ll need to offer a unique opinion or insight that readers won’t find anywhere else.

“Guest posts must be ahead of the trends. By the time we get article offers on a hot topic, we have already known about that topic and published articles on it.“ — Jim Davis, Editor at HR Daily Advisor

4. A “Goldilocks” word count.

We analyzed thousands of pieces of content published during the second half of 2020 and found that the most-shared content was an average of 986 words long. This represents an increase from previous years.

It’s always imperative to follow the guidelines of the specific publication you’re targeting, but if there’s any wiggle room in terms of word count, landing in the 900- to 1,000-word range can help you create shareable content — which is a result all editors and contributors want.

Guest posting is an incredible opportunity to gain exposure, boost your credibility, and speak directly to your ideal audience, but editors are understandably protective of their publications when they’re handing the mic to a stranger.

To improve the likelihood that your pitch is accepted, you need to know how the digital media industry is changing, and what publishers want. Hopefully, the four steps identified above will help get you started.

It can be difficult (if not impossible) to create a brand that remains fresh, relevant, and inspiring years — or even decades — post-creation.

Just consider Dunkin’ Donuts: the brand, first established in 1973, recently shifted its focus to coffee — and, to demonstrate the shift, dropped the ‘Donuts’ in the name.

The rebrand makes sense. Dunkin’s consumers’ preferences, tastes, and style have likely changed quite a bit in the roughly 50 years since the first Dunkin’ was introduced. Dunkin’ needed a rebrand to ensure its business could grow with its consumers, or risk falling behind.

A rebrand can successfully re-establish your brand in an industry, help expand your product offerings, or attract new consumers. But it’s not as simple as copying-and-pasting a fresh logo onto your homepage.

A good rebrand demands redefining your company’s vision and values, re-establishing your brand’s audience, and rebuilding your brand identity from the ground up.

Fortunately, if your business is considering a rebrand, you’re in luck. Here, we’ve compiled five successful examples of rebrands to help inspire your own efforts. Use these examples to kickstart your own rebrand in 2021.

Five Successful Examples of Rebrands

1. Petco

In October 2020, Petco released an announcement declaring it would no longer sell electronic “shock” collars. The announcement was used to highlight the company’s rebranding efforts — the pet store, which is over 50 years old, was officially rebranding itself as a health and wellness company for pets.

The pet store redesigned Petco’s homepage, as well as the Petco app, to focus on their new initiatives — including health and wellness resources for pet parents, a “Right Food Finder” tool to help parents identify the healthiest foods for their pets, and an extended range of pet healthcare and insurance offerings.

The company also redesigned their logo, opting for a simple blue-and-white design over their previously-signature red and blue cat and dog (to mixed reviews).

Nowadays, many American pet owners treat their animals as members of the family — so Petco’s rebranding makes a lot of sense. The company aims to use the new branding to re-establish itself as the leading health and wellness brand for animals.

The new design better reflects the brand’s more holistic approach to animal wellness — including a dedicated landing page that outlines how to take care of your pet’s mental, physical, and social health, with a tagline, “We’re working with trusted experts to improve pet wellbeing by raising the standards of everything we do. Because it’s what we’d want if we were pets.”

Overall, this was an extremely successful rebrand as it focused on a shift in consumers’ lifestyle and preferences, and ensured the company’s refreshed vision reflected those priorities.

2. Adobe Creative Cloud

In May 2020, Adobe released a blog post titled, simply, “Evolving Our Brand Identity“. The article dives into the decisions behind Adobe Creative Cloud’s rebranding, and states, “We’re making these branding changes to ensure our portfolio continues to be easy for our customers to navigate and understand, as well as maintain a fresh look and feel.”

Among other things, Adobe Creative Cloud redesigned:

• Its company logo. The company redesigned the logo to an all-red logo with warmer hues.
• Its Creative Cloud logo. The new logo uses a colorful, rainbow-esque gradient to represent “the importance of creativity”. The colors in the logo are pulled together from various Adobe products, as well as the new Adobe red logo.
• Its product logos. The company is adding 3-letter mnemonics to help viewers determine product families — i.e. Adobe Photoshop (Ps) and Adobe Photoshop Camera (PsC). The designers also used colors to organize products into categories.
• The corners of all logos. The corners are now rounded to fit across a variety of devices and operating systems.

These redesigns successfully highlighted and organized the many product offerings of Adobe Creative Cloud. For instance, when you navigate to the “Video” product page on Adobe’s website, you’ll see all apps within the Video category are similar shades of blues and purples.

While some designers have expressed frustration over the new logo color similarities, it makes sense that the brand felt it necessary to organize their products better — with a catalog of over 50 products, it can feel overwhelming to choose the right ones for your needs. The updated logos should help make it easier to pick-and-choose.

3. Starbucks 

Over the years, Starbucks — one of the most valuable brands in the world — has proven the true power of a good brand. And one of the telltale signs of a good brand is the ability to consistently innovate and push the boundaries, rather than settling for what’s already working.

In 2020, Starbucks released its “Starbucks Creative Expression” brand expression guide. Among other things, the site focuses on Starbucks’ defined voice, typography, and logo in an effort to create consistency across channels and Starbucks locations.

In a few words, Starbucks aims to create a brand that is open, creative, carefree, and modern. On the Voice page, for instance, it reads, “We’re confidently turning down the volume of competing messages to elevate experience, removing obstacles in the way of people finding exactly what they seek at Starbucks.”

“By using both functional and expressive voices, we’ll create more space for brand relevance, connection and joy.”

The guideline adds, “When we have the space, we tell a passionate coffee story. But even with just a few words, our copy can make you smile.”

Similarly, Starbucks recently rebranded its logo to the simple Siren logo without the “Starbucks Coffee” wordmark wrapped around it. The company notes, “The preferred approach is to use the Siren logo by itself, unlocked from the wordmark. This allows flexibility to present the Siren with greater prominence while maintaining a considered, open and modern presentation.”

Ultimately, this most recent Starbucks rebrand is simple and effective. Rather than moving too far in the opposite direction of the brand’s roots, the company sticks to its fundamental company vision while making slight alterations to continue serving the needs and preferences of its consumers.

4. GoDaddy 

A web hosting service founded back in 1997, GoDaddy was in need of an upgrade. In early 2020, they did just that, creating a brand-new logo, refreshing their website design, and creating new marketing campaigns to match the new look. Their design page reads, “A new brand for a new era” and focuses on how GoDaddy’s users — the everyday entrepreneurs — inspired the new look.

One of GoDaddy’s most striking changes is the new logo, named the GO. GoDaddy believes the GO represents “the indomitable spirit of everyday entrepreneurs … joy that entrepreneurs everywhere experience … and [a] continuous, overlapping stroke [which] symbolizes the connection all entrepreneurs share.”

GoDaddy’s new design uses bold, colorful visuals, hand-drawn illustrations, and a bold, serif font evokes a sense of inspiration and joy. GoDaddy’s brand voice, depicted in recent campaigns, aims to be casual, human, and friendly.

While some brands might need less of a full makeover, GoDaddy’s older image felt outdated and less cohesive. Their rebranding reflects the modern tastes, personalities, and needs of the GoDaddy’s user in 2020.

5. Pottery Barn

This last example is a subtler, more internal rebrand than the others in this list, but equally important. Pottery Barn, a roughly 70-year-old home furnishing company, has now put sustainability as the central focus of their brand, promising consumers that what they purchase will be worthwhile — both in terms of quality, and in terms of environmental impact.

Pottery Barn, named the most sustainable home furnishings retailer, has focused its efforts on sustainability with a dedicated landing page outlining its commitments.

Among other things, Pottery Barn promises to:

• Plant a tree (with the Arbor Day Foundation) every time a consumer purchases a piece of indoor wood furniture.
• Reach 100% responsibly-sourced cotton by the end of 2021.
• Keep products out of landfills by restoring items with a new Pottery Barn “Renewed” line.
• Contribute money for communities to invest in health clinics, water filtration systems, and more (the brand has currently contributed $3 million).

While this focus on sustainability isn’t brand-new for Pottery Barn, its recent efforts are more hyper-focused on it than ever. Consider, for instance, how this detailed Fast Company article about Pottery Barn’s style, published in 2003, doesn’t mention sustainability once.

The article also highlights how, more than 20 years ago, Pottery Barn used to purchase merchandise from outside vendors and assemble into a collection — this lack of ownership likely made it difficult to ensure sustainable products. Additionally, Pottery Barn announced its partnership with the Renewal Workshop in September 2020.

Ultimately, as your brand grows with your consumers, it’s important to take into account what matters to them today. Pottery Barn has done an excellent job identifying a sweet-spot in the furniture marketplace: Sustainability. As consumers continue to use this value as a guiding light in their purchasing decisions, it makes sense for Pottery Barn to ensure all their updated marketing materials reflects this mission.

Rebranding Takeaways for Marketers

When you take a look at the examples listed above, it can be easy to spot some similarities that made them all strong contenders for best rebrands. 

If you’re considering a rebrand for your own business, here are a few takeaways: 

• Keep your audience at the forefront of your plans. What tastes and preferences do they have? What inspires or excites them? How would they want your website designed? 
• Use your consumers’ outside preferences to shape your rebranding. What passions do your consumers have beyond your products or services, and what do they care most about — can you weave those into your brand story, similar to how Petco focused on animal wellness and Pottery Barn focused on sustainability? 
• A rebrand is more than just a logo change. To properly rebrand, you’ll want to conduct a content audit and analyze all your existing content to ensure each webpage, graphic, and advertisement is updated to fit your new image. 
• A brand guideline page is critical for cohesion. Most examples in this list have a dedicated brand guideline page for ensuring each employee is empowered with the right tools to create content that fits the new look. Both GoDaddy and Starbucks, for instance, outline how the voice should sound, what fonts to use, and even what colors to include in any public-facing marketing materials. 

Ultimately, a rebranding strategy can be an exciting and effective opportunity to delight existing customers while attracting new ones. Use the takeaways listed above, as well as inspiration from examples in this list, to get started with your own fresh look for 2021 and beyond.

There are plenty of benefits for businesses to post Live videos on Instagram.

For one, people love watching live videos. The content can feel more authentic and natural than it would if it had been pre-recorded — just consider how addicting Saturday Night Live can be, particularly if the actors make mistakes or break character.

Additionally, 82% of people prefer live video from a brand over standard social media posts.

You might consider using Instagram’s Live feature to host live Q&A’s with industry leaders, stream entire virtual events, or host live product tutorials from social media influencers.

If you’ve never posted a live video on Instagram, you’re in luck. Here, we’ll dive into how you can go live on Instagram in five easy steps — plus, take a look at Instagram influencers’ favorite tips for creating Instagram Live content.

Table of Contents

• Influencer-Backed Tips When Using Instagram Live
• How to Go Live on Instagram
• How to Share or Save Your Instagram Live Video
• Instagram Live Features

Influencer-Backed Tips When Using Instagram Live

Before we dive into how you can go live on Instagram, let’s explore a few tips from various influencers that you’ll want to follow when testing out Instagram Live for the first time. 

1. Mary Jelkovsky (@maryscupofteaa, 281K followers) says it’s a good opportunity to showcase a more authentic side to you or your brand. 

“Instagram Live is a great way for your audience to see ‘the real you’ and interact with you in real time.”

“I really enjoy doing joint lives because you and a friend or fellow influencer/brand can reach both of your audiences and host a very conversational live.”

“I’ve even became friends with people after doing a joint live with them! It’s a great way to meet people and connect.”

2. Diego Leon (@dandyinthebronx, 41.2K followers) urges users to wait for the opportune time to go Live to reach the most amount of people. 

“One huge benefit to being on Instagram Live is having Instagram help you push your content to more people. For instance, when you go to the Instagram Live screen, you’ll be told how many of your followers are currently online. I’d recommend using this information to know when to go live in the future.”

3. Eli Erlick (@elierlick, 40.3K followers) recommends using Instagram Live as a chance to interact directly with your followers. 

“Instagram Live is the best option to directly interact with followers. It’s more important than ever to have an engaging social media presence, especially when people are separated from friends or family.”

“Live lets users not only speak directly with you, but discuss what you have to offer them among each other in an instant.”

4. Tomi Obebe (@GoodTomiCha, 39.7K followers) suggests using Instagram Live as an opportunity to switch up your marketing mix.

“Instagram-Live is a great way to switch up your marketing mix. I think audience members really value being able to ask questions in real-time or watching a ‘how-to’ tutorial in a live and seeing that a product really works.”

“There’s a sense of authenticity you can provide with Instagram Live that you can’t really share with other features in the app.” 

How to Go Live on Instagram

It’s important to note — these instructions will only work if you’re opening the Instagram app on mobile. However, if you’d prefer to create a live Instagram video from desktop, you’ll need to use a third-party tool like Loola TV.

1. Open your Instagram app, and click the camera icon in the top left corner.

2. Scroll to “Live”, and then click the white circle button.

On the bottom navigation, scroll all the way to the left until you see “Live”. Then, click the big white circle to begin recording.

(Note: You’ll know you’re Live when you see the pink “Live” button at the top of your screen, as well as the text “We’re telling your followers that you’ve started a live video” at the bottom.)

3. Filter your live video. 

If you want to filter your Live video, click on the Smiley face icon in the top-right corner of the screen. Then scroll through the options that appear at the bottom. 

4. Invite others to join your Live event. 

To increase engagement to your Live video, click on your profile (top-left of screen), and then “Invite Others to Join” to invite your colleagues, friends, customers, fellow influencers, etc. 

5. Use Q&A to engage with your viewers and answer questions. 

As followers begin joining, you’ll want to keep track of any questions they ask. To do so, click on the Question-mark icon in the bottom right corner of your screen. This is where you’ll be able to see and respond to your followers’ questions. 

6. Consider co-hosting a Live event with other brands or influencers in an Instagram Live Room. 

To expand your reach, consider co-hosting a Live event with other brands or influencers in an Instagram Live Room. To go Live in a Room, click on the video player icon, and then “Invite” other users to go live with you, or search for another person’s live videos in the Search bar.  

7. End your video when you’re ready. 

To end your video, click the “X” at the top-right corner of your screen, and select the pink “End Now” button.

How to Share or Save Your Instagram Live Video

You might want to share your live video to your IGTV, so followers can still watch the video on your Instagram account after-the-fact.

To save your Instagram Live video and share it to IGTV, simply follow these steps. 

When you click “End Video” on your Live video, Instagram will provide you with three pop-up options: “Share to IGTV”, “Download Video”, or “Delete Video”. 

To share the video on your IGTV, click “Share to IGTV”, and then the blue “Next” in the top-right of your screen. Then, edit your cover photo, title, and description. When you’re happy with it, click “Post” in the top right. 

If you choose to share your live video to your IGTV, your followers can continue watching and re-watching whenever they’re available. If you’re creating an exclusive membership-only live event, you might want to skip this step, but otherwise, it’s a good idea to keep the content you’ve created to continue boosting awareness for followers who weren’t able to join live.

For instance, I regularly partake in fitness trainer Kayleigh Guinee’s Instagram Live workout classes, but there are times I’m unavailable for the live version. Fortunately, I know she saves her videos to IGTV, so I’m able to pull up the videos whenever I’m ready to watch:

Best of all, I can pause, fast-forward, or replay the live version whenever I need to. You’ll know you’re watching a previously live Instagram video if you see the small “was live” text in the top left of the screen:

I spoke with Kayleigh to understand why influencers choose live video over other forms of content.

Kayleigh told me, “Online workouts are amazing, but live workouts on Instagram allow my followers to connect with me — and one another — while continuing to build a community, which is more similar to in-person fitness classes.”

Kayleigh added, “We’re all able to see who joins, chat with each other, and workout in real-time. There is also something about having a time set aside to join a workout that helps us all stay more accountable.”

To save your Instagram Live video and repurpose on your own site, simply click “Download Video” instead once you click “End Video”. The video gets automatically saved to your smartphone device’s Photos app. From there, you can embed the video onto your website, share it across your other social platforms, or even email to prospects and customers. 

Finally, there are some great features included in Instagram’s Live tool. Let’s explore what those are, next.

Instagram Live Features

Once you’re rolling with an Instagram Live, you’ll see three icons at the bottom of your screen — a plus-sign in a video recorder icon, a question-mark bubble, and a paper airplane. 

1. The plus-sign in a video recorder icon lets you join an Instagram Live Room. A Live Room is a good opportunity to co-host a Live video with up to three guests — enabling you to quickly expand your reach. For instance, perhaps you partner with a few influencers in your industry to create a round-table discussion, with yourself as the host. Those influencers’ followers will ideally check out the Live video and learn more about your brand as a result. 

2. The question-mark bubble icon lets you share questions from your viewers. (It’s important to note, you’ll only be able to share questions if someone has submitted a question during your Live video.)

3. The paper airplane icon lets you send a direct message to someone about your Instagram Live video, which you might want to do if you’re hoping to invite someone who hasn’t yet joined your Live video to watch.

How to Turn Off Live Video Commenting or Hide Offensive Comments on Instagram Live

If you want to turn off commenting on your Live video, tap the three dots in the “Comment” box, and click “Turn Off Commenting”.

Alternatively, you can click the three dots if you’d also like to “Turn Off Requests to Go Live” if you don’t want other participants asking to co-host. 

We’d also recommend hiding offensive comments to ensure followers don’t post inappropriate comments during a live video. To do this, go to your Instagram Settings > Privacy > Comments. Then, toggle on “Hide Offensive Comments”.

Additionally, you can manually filter to hide certain inappropriate words or phrases you don’t want to appear during your live video. Just toggle “Manual Filter” and then type in the phrases you’d like hidden.

And that’s it! Hopefully, you’ll have your own Instagram Live videos up-and-running in no time. Remember, there’s no pressure to make your Live videos perfect. In fact, followers often appreciate when they can see real, authentic, behind-the-scenes footage of your brand. 

To learn more about creating top-notch live videos and get inspiration, take a look at Which Types of Live Video Are People Actually Watching? [New Data].

Do you remember in 2012 when Mark Zuckerberg bought Instagram for $1 billion? It was a gamble. At the time of the acquisition, the platform was valued at half the purchase price, had 30 million users, and wasn’t generating revenue. Six years after the acquisition, Bloomberg estimated Instagram at 100 times that.

Today, the platform has over 1 billion active users worldwide with diverse demographics, behaviors, interests, and habits — making it prime territory for targeted advertising.

Instagram advertising is a fascinating process that involves competition, calculation, capital, and strategy. Let’s discuss how these factors influence costs, so you can decide how to implement Instagram advertising into your overall budget spend this year.

Advertising on Instagram can be an accurate and effective way of reaching the right prospects at various stages in their buyer’s journeys. If done right, your business can leverage the platform to generate interest in your products or services and turn users into customers.

But, how should you approach placing ads on the platform? What should your budget look like? And who should you be targeting?

You’ll need to answer those questions before launching your campaign. But before you approach any of them, you have to understand how the platform calculates advertising costs.

How are Instagram ad costs determined?

Instagram ads are bought on an auction bidding system that ultimately dictates their prices. An advertiser starts by establishing their campaign budget and submitting a bid.

Budgets are exactly what they sound like — the total amount of money a company is willing to allocate for an entire campaign. A budget is structured either on a daily basis or by the total cost of a campaign lifecycle.

Bids are the maximum amount of money a company is willing to spend on each user that completes the ad objective. That objective could include anything from viewing a video to clicking on a website link to downloading a mobile application.

Ultimately, objectives always revolve around improving brand awareness, driving consideration, or converting potential leads.

In an auction, Instagram determines which advertisement will create the most value for its users and selects a winner on that basis. That value is established by three primary factors:

• The advertiser’s bid amount
• How likely a user is to complete the specific action the ad is optimized for, otherwise known as estimated action rates
• How likely a user is to be interested in the ad itself, otherwise known as ad quality and relevance

As the winner, you get to place your ad in the space your competitors were vying for. You are charged on a cost-per-click (CPC) basis, and your ads remain live until your budget runs out. During your campaign, you can track your campaign performance using an analytics tool, like HubSpot’s Ads Software tool.

The amount of money it takes to win that auction will depend on the demographics you’re targeting, time constraints, and strategic placement within the app. More on that in the following section.

What can make Instagram ad costs vary?

Age Range

It’s no secret that Generation Z’ers, millennials, and boomers probably will engage with your ads in completely different ways. A clothing brand selling pleated khakis and golf shirts will likely perform better with mature prospects watching PGA Tour videos than 13-year-olds scrolling through SpongeBob memes.

Additionally, users in different age brackets have varying online behaviors, with some spending much more time than others on social media. This means that certain age ranges will be more lucrative and, in turn, more competitive for Instagram ad placements.

Timeframe

Instagram ad prices fluctuate based on the time of day, day of the week, and time of year.

When posting on the timeline or on stories, brands take into account the days and times, as that has an impact on how the content performs. Unsurprisingly, advertising prices also consider user activity and fluctuate prices based on this.

Cost-per-click can also shift as the year progresses.

With each season comes different spending habits along with the rise and fall of certain brands’ popularity. For instance, air conditioning companies likely garner more interest in the summer months than they do in the dead of winter.

On that same token, it may cost more to advertise in the weeks leading up to Christmas and Black Friday compared to other weeks in the year.

Consumer interests and habits change with the seasons — and Instagram ad costs typically follow suit.

Gender

As of 2021, 50.8 % of Instagram users identify as female, while 49.2% identify as male. Though that difference may seem unremarkable, it can have some meaningful implications on how much Instagram ads cost. Remember — over a billion people use the application, so a 1.6% discrepancy isn’t trivial.

That difference — among other factors – can account for slight cost discrepancies between Instagram ads targeting women and those targeting men. Though the gap in cost-per-click for men and women might be as small as a few cents, that can add up to dollars quickly.

Ad Placement

The placement and advertisement type within the platform impact your ad’s cost-per-click. Ads in Instagram stories tend to be less expensive than feed placements.

However, some experts — including HubSpot Senior Marketing Manager Jillian Hope — suggest designing unique ads for both stories and feed placements to get the most efficient results for your budget.

Ultimately, paying fair prices to reach your targeted users takes some finesse. There’s no definitive answer to how much Instagram ads cost, as multiple elements play a role.

So while you’ll never know exactly how much your Instagram ads will cost, you should understand the factors that could shape the way you advertise and build your advertising strategy around them.