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According to Career Builder, 40% of recruiters look for a cover letter when they’re considering job applicants.

But if you had to flip through a hundred cover letters a day, and each one began, “To whom it may concern, I am applying for the digital marketing position at your company …”, how important would you rank them?

Your cover letter is an opportunity to showcase your personality, display your interest in the job, and include relevant information that otherwise wouldn’t be surfaced in your application. An ideal cover letter leaves the hiring manager with a positive and memorable impression of you, something a resume alone won’t always do.

To help you overcome writer’s block and hook your reader right away, take a look at some sharp opening sentences you can use for inspiration.

Read on to find out 14 ways to grab an employer’s attention with an exceptional cover letter introduction.

Featured Resource: 5 Free Cover Letter Templates

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How to Start a Cover Letter

1. Start with humor.

Employers are humans too, and they’ll often appreciate a good joke, pun, or funny opening line as much as the next person. If done tastefully and respectfully, starting your cover letter off with a joke can be an excellent way to stand out.

Plus, a joke can still include a powerful explanation for why you’re the right person for the job, without coming off as boastful. For instance, think about something you love to do or something you’re really good at, and then imagine how friends or family might make a joke about it — if you’re really good at analyzing data, for example, a joke or pun related to that might be a good way to exemplify both your skills and personality.

Here’s a good example of using humor to bring attention to your skills, from The Muse (you’ll notice this is one of our picks for most creative opening lines, earlier in this article):

“I considered submitting my latest credit card statement as proof of just how much I love online shopping, but I thought a safer approach might be writing this cover letter, describing all the reasons why I’m the girl who can take Stylight’s business to the next level.”

Why This Works

Right away, the personality displayed here grabs the reader’s attention. Even better, this applicant uses humor to convey an important message to the employer — she loves shopping, and she’s well-versed in ecommerce as a consumer — which might’ve otherwise not come up on her resume or phone screening.

2. Start with passion.

For an employer to know you’ll stay dedicated to the role and company, they’ll want to ensure you’re passionate about what the job entails. Passion is more incentivizing than a paycheck.

For an employer, demonstrating how your passion matches the required skillset is a promising sign that you’d enjoy your job — if you enjoy your job, you’re more likely to stick around longer, help drive company growth, and become a dedicated member of the team.

Consider starting your cover letter with a few lines that showcase your passion: “I’ve been passionate about writing since I was ten years old. My love for writing has led me to write two personal travel blogs, get published in a local newspaper, and pursue two summer internships at publishing firms. Now, I’d love the opportunity to combine my writing skills with my interest in storytelling as a content marketer at Company A.”

Why This Works

If you don’t have extensive work experience in the industry you’re trying to break into, but you’ve been unofficially preparing for years, let the employer know. In the above example, the candidate’s resume would probably look weak, with only internships indicating professional experience. Her cover letter introduction, however, shows the employer she’s been writing for audiences and advancing her natural ability for years.

3. Start with an accomplishment.

Employers like seeing numbers. It isn’t enough to mention you’re a “digital marketer with proven success in SEO strategies.” Proven success? Okay, can we see?

It’s more powerful to provide statistics. You want to show the employer you’re capable of solving for long-term results. How have you contributed to your company’s bottom line? For instance, did your Facebook marketing campaign grow your social media following, or has your blog content increased organic traffic?

Consider starting your cover letter with something like this: “Over the past year as digital marketing manager at Company A, I’ve generated $30k+ in revenue, increased organic traffic to our blog by 14%, and almost tripled our social media ROI.”

Even if you don’t have the work experience to report impressive numbers, you can still offer proof when opening with an accomplishment. Think about the qualitative feedback you’ve received from employers. For instance, how would your boss compliment you or tell you you’re doing a good job? An accomplishment can be as simple as your boss sending you an appreciative email regarding your diligent meeting notes.

In this example from The Muse, the applicant provides an example of a skill for which he’s been previously acknowledged: “My last boss once told me that my phone manner could probably diffuse an international hostage situation. I’ve always had a knack for communicating with people — the easygoing and the difficult alike — and I’d love to bring that skill to the office manager position at Shutterstock.”

Why This Works

Even though the applicant doesn’t offer numbers as proof of success, they do manage to highlight some proof of their past performance in the form of a former boss’s praise. The candidate’s candid and funny explanation — that his last boss liked his phone manners — is another good way to brag about accomplishments without, well, bragging.

4. Start with excitement for the company.

Employers want to know why you like their company, and they’ll appreciate an explanation on why you’re interested. But it’s imperative your reasoning is thoughtful and considerate, and specific to the company. For instance, if you’re applying for a financial position, don’t write about your interest in finance; write about how your interest in finance relates to the company’s goals.

You don’t want to just say, “I’m excited to work at Company A because I’m passionate about finance, and I think my skills and experiences will be a good match.” Sure, you’ve explained why you want to work in the financial industry, but you’ve done nothing to explain why Company A specifically suits your interests.

Instead, you’ll want to mention something about the company and culture in correlation to your interest in finance. Take a look at this example from Glassdoor: “When I discovered Accounting Solutions was hiring, I knew I had to apply. I’ve been waiting to find a company where I feel like I can make a difference while working as an accountant. Not only are your clients awesome, but the overall mission of your company is something I believe in, too.”

Why This Works

This candidate shows they’ve done their research and care about Accounting Solutions in particular. Remember, employers want to hire people who have a demonstrated interest in working at their company. They want someone who will enjoy the nature of the work, but just as importantly, they want a candidate who enjoys the work culture and the company mission as well.

5. Start with news about the company.

Mentioning company news in your introduction indicates you’ve done research on the company. Plus, including company news might give you the chance to incorporate your own values, as well. If the company just won an award for its innovative solutions in the computer industry, for instance, you might add how you value forward-thinking methods in technology, as well.

Here’s an example of an introduction that uses a newsworthy event, from Indeed: “When I saw that Company ABC was featured in Fortune Magazine last month for its commitment to renewable energy and reducing waste in the workplace — all while experiencing triple-digit revenue growth — I was inspired. With my track record of reducing costs by 30%+ and promoting greener workplaces, I’m excited about the possibility of taking on the account executive role to expand your company’s growth and work towards a more sustainable future.”

Why This Works

The candidate does a good job demonstrating how Company ABC’s news aligns well with the candidate’s personal achievements. She shows she’s done her research on the company, and also indicates she values similar environmental efforts in the workplace.

6. Start with what they don’t know.

According to one seasoned hiring manager, a cover letter that begins, “I am writing to apply for [open position] at [name of company]” is grounds for nearly instant rejection. Of course you’re applying for this job — why waste your lede with something so boring and obvious?

Your cover letter should never directly state what they already know — or restate what’s already listed on your resume. Instead, start your cover letter by offering something new, expanding on what the employer already knows about you, and presenting new details about what you can bring to the company. Impress employers by telling them something about your skills or experiences they don’t already know.

To offer new information not displayed on his resume, one of my colleagues at HubSpot wrote this cover letter introduction: “My resume will tell you I’m Content Marketing Certified. Your records will tell you I’ve interviewed for a few different HubSpot positions in the past. What neither one will tell you is that I’ve been working with your customer success team to build a new campaign strategy for my company — one of your latest (and largest) clients.”

Why This Works

The candidate wrote an introduction that captured the reader’s attention and demonstrated he wasn’t interested in wasting anyone’s time. This is a memorable and impressive tactic. Consider writing a similar introduction, where you provide information absent from your resume.

7. Start with what you can bring to the table.

A hiring manager here at HubSpot told me she always looks for cover letters to tell her how the company and applicant can benefit each other.

Any employer is going to want to know why you think you can grow from the position you’re applying to. An employer is more inclined to hire you if she thinks you have a genuine, intrinsic motivation to work hard in the role.

A hiring manager is also going to want to know how you’ll contribute to the company’s larger vision and goals. It’s important for the manager to know what you want to get out of the role, but it’s equally important to know how you’ll help the company grow. How will the company benefit from you, over someone else?

Here’s an example: “I am seeking opportunities to improve my writing ability in a forward-thinking environment while growing organic traffic and optimizing content to beat out competitors in search engines. At Company A, I believe I will find that match.”

Why This Works

See how it works? In the example above, the candidate explained how she’d benefit from the role. She also explained what Company A could get out of the transaction — increased organic traffic, and optimized content — so the hiring manager is informed of the equality of the potential relationship.

8. Start with a statement that surprises them.

When applying for a role at HubSpot, one of my colleagues began her cover letter like this: “I like to think of myself as a round peg thriving in a square hole kind of world.”

Doesn’t that make you want to keep reading? It certainly kept me interested. Of course, you’ll only want to include a bold statement if you can follow it up with some concrete supporting information. My colleague, for example, continued by writing this: “What does this mean? It means that my diverse background makes me a well-rounded candidate who is able to comprehend, develop and execute various functions in business.”

Why This Works

While the rest of her cover letter veered on the side of professional, her opening line was casual, quirky, and surprising. Plus, you feel her personality in the line, and when an employer feels like a real person is behind the cover letter, she’s going to want to keep reading.

9. Start with a lesson you’ve learned in your career.

A great way to start a cover letter is with a lesson you’ve learned in your industry from your experience.

For example, you might say something like, “As a [current job position] with high-level management experience in the [industry], I learned that the best way to achieve success was to [biggest lesson you’ve learned].”

Why This Works

This opening sentence lets a recruiter know your experience level. Not only that, but it starts off with how you can benefit the company, not how the company will benefit you.

10. Start off with intrigue.

When you’re applying to larger corporate companies, you know that recruiters are getting hundreds of applicants for one entry-level position.

It’s important to intrigue the hiring manager and recognize that they’re looking at several applicants.

For example, you could say, “I understand that you have been deluged with resumes since you’ve been listed as one of the best companies to work for. Mine is one more, but I do have experience that is hard to come by.”

Why This Works

After this, it’d be great to list examples, stats, and experience that set you apart from other candidates and will benefit the company.

Recruiters see countless resumes and cover letters every day. It’s important to start your cover letter in a unique way so you can stand out amongst the crowd.

11. Start with a mutual connection. 

If an internal employee suggested you apply for a role at their company, don’t be shy about highlighting that fact. Hiring Managers will want to see that you’ve been vetted — even informally — by someone else at the company. Recognizing the name of someone they know internally will likely persuade them to give you another look. 

To do this tactfully, start with something like this: “At the suggestion of my old colleague Jane Smith, I am submitting my resume for your consideration for the senior copywriter position. Jane’s knowledge and enthusiasm for Company X further convinced me that this is a company where my communication skills, passion for travel, and desire to be challenged can be met.”

Why This Works 

When the hiring manager sees a fellow employee can attest to your work ethic, it helps assuage any risk she might feel she’s taking by hiring someone she doesn’t know personally. Plus, it shows you’ve done your research and you’re truly interested in the company itself — rather than sending off a slew of generic cover letters, you took the time to identify an internal connection.

12. Begin with your personal mission statement. 

Don’t have a personal mission statement? You might want to take some time to create one. A good mission statement can help hiring managers understand why you’re passionate about what you do — which goes a long way towards ensuring you’ll work hard in your next role. 

A few examples on how you might start a cover letter with a personal mission statement look like this: “As a content creator, I believe inspiring readers through creative, persuasive copywriting is vital for helping them excel professionally.”

Or: “As a leader, I believe encouraging innovation and creativity is critical for ensuring my employees can do their best work and improve the lives of our customers.”

Why This Works

A manager can help you level up on certain key skills, but she can’t teach you to love your job. By demonstrating an intrinsic motivation, you’re essentially telling the hiring manager, “I know the importance of this role — so I won’t slack off on it.”

Editor’s note: This post was originally published in May 2018 and has been updated for comprehensiveness.

Perhaps one of the most challenging parts of making an impact on social media is coming up with something profound to say, especially in a 280 character Tweet. Crafting one often leaves us staring blankly at that little blinking cursor, hoping for a way to rephrase the Tweet to let up some characters for an image, a link, or that ever-essential hashtag.

Unsurprisingly, a Twitter bio is equally challenging. You mean to tell me that I only have 160 characters to explain to the Twittersphere who I am and what I do?

It might not seem like a big deal, but keep this in mind: Your bio is one of the main things people use to decide whether or not to follow you on Twitter — so what you write needs to count. Here are a few quick steps to help:

As we’ve mentioned, leaning on humor can be a quick way to show off your personality and make you seem relatable to audiences. To give you some inspiration, we’re taking a moment to highlight 31 high-quality, and sometimes amusing, Twitter bios that get the job done.

31 of the Funniest Twitter Bios We Could Find

1. @Twitter

Why this works:

You can’t have a list of great Twitter bios without including Twitter’s Twitter bio. It reads, “what’s happening?!” which is a clever play on the words displayed in the draft box before you type a Tweet. It’s humorous because Twitter is a busy and active platform, so it’s not uncommon to long on to the app, see a storm of tweets about something you don’t yet understand, and internally say, “What’s happening?!?”

2. @TheMikeTrainor

Why this works:

Comedian and writer Mike Trainor makes my inner seven-year-old want to ask him to pull my finger. Also, imagining Mr. Trainor saying, “He who smelt it,” while looking as dapper as he does in his profile picture is a little slice of added amusement. Plus, we can’t help but love this bio’s self-deprecation, in its allusion to the fact that one of his shows is “still airing somehow.”

3. @topicals

Why this works:

Skincare can sometimes be intimidating as there are a wide variety of products to choose from.

Topicals’ main goal is to remove that potential anxiety by creating products that are fun and exciting to use, and their Twitter bio tells us exactly that: “Skincare for funner flare-ups.”

4. @UberFacts

Why this works:

UberFacts fills our brains with seemingly unnecessary information all day, every day. Though with the rise of popularity in bar-hosted trivia nights and games like Trivia Crack, I wouldn’t say we’ll never need to know things like this:

Berserk llama syndrome is a real condition where a llama believes its human owner is also a llama, causing the animal to become aggressive.

— UberFacts (@UberFacts) August 21, 2017

5. @FranksRedHot

Why this works:

If you’re as big a fan of Frank’s RedHot as we are, then you know how easy it to actually but that — ahem — [stuff] on everything. Of course, as marketers, we agree that the brand might as well put it on Twitter, too.

6. @mikeindustries

Why this works:

Mike Davidson, former VP of Design at Twitter, is a connoisseur of sorts — and while he has an impressive background, we do enjoy his present credential of, “Currently chillin’.”

We also can’t help but wonder: Does the Twitter bio 160 character limit have to do with the aesthetics of a Twitter page’s design? Is Mike Davidson to blame?

7. @LabMuffin

Why this works:

Dr. Michelle Wong’s mission is to educate the public on the chemistry behind beauty products to help consumers make informed decisions. When you read her Twitter bio, you get a straightforward understanding of what you can expect to see in her Tweets.

She also includes links to other social profiles, helping her build legitimacy and drive traffic to other platforms to build her audience.

8. @SocialDriver

Why this works:

Social Driver is an agency that helps businesses with their marketing and communication needs, from websites to brand messaging to content creation. Their Twitter bio reads, “Experience digital with us,” and it works because it tells audiences what they can expect from doing business with them — a partnership that brings results.

The bio also includes a unique business hashtag, #BeADriver, letting users know that they can join in the conversation in their own Tweets.

9. @Arbys

Why this works:

Arby’s puns its slogan, “We have the meat.”, by replacing meat with tweets. This is a great way of reminding people of your slogan while making a funny joke about the platform you’re on.

10. @BlkGrlSunscreen

Why this works:

Black Girl Sunscreen targets an audience often left out of sun safety discussions. Its Twitter bio is short and sweet and gets straight to the point: “Revolutionary SPF for all people of color.”

11. @popchips

Why this works:

We wish eating popchips was in our job descriptions — since, when they’re around, we certainly eat them like it’s part of our collective responsibilities.

12. @sweetestsara

Why this works:

Sara Rubin is a former producer at BuzzFeed. You can thank her in part for many of the fantastic BuzzFeed videos you see circulating around social media and love are obsessed with. If you’ve seen any of the videos in which she’s, you know she’s an overall lovable and whimsical character — not to mention, hilariously awkward and anxious, like a good handful of us.

Her Twitter bio is just as imaginative and adds a touch of fantasy that I think provides a welcomed breather from some of the more serious Twitter bios out there.

13. @YouTube

Why this works:

YouTube’s Twitter bio is an excellent example of a humorous statement that gets the job done straight away: “Like and subscribe.” If you watch videos on YouTube, you’ve likely heard content creators say those words because it helps them generate engagement on their channel.

You can’t like and subscribe to accounts on Twitter, but those familiar with YouTube will know that the bio is asking you to follow and like their Tweets.

14. @JamieAmacher

Why this works:

Some people aim to save neglected pets. Jamie Amacher aims to save neglected houseplants. Buffalo, NY resident (and coworker of mine at Mainstreethost), Amacher knows the importance of keeping plants alive indoors — especially since, here in the Northeast U.S., we don’t get to see much plant life outside during winter.

I must say, it’s a noble act; sacrificing a Twitter bio front-loaded with accomplishments. for the sake of our forgetful nature and thirsty houseplants.

15. @Canva

Why this works:

Graphic design takes skill, but it’s a huge part of marketing. Canva presents itself as a solution to this challenge as an easy-to-use design tool for creating infographics, email templates, flyers — really any marketing material you may need. Its Twitter bio expertly conveys this as a way to attract its audience: “Amazingly simple design.”

16. @Pepsi

Why this works:

It’s pretty funny to imagine a social media manager getting distracted from their job duties because the product they’re supposed to be marketing is just so delicious.

17 & 18. @arnettwill & @batemanjason

Why this works:

First off, it’s clear to me that BFF Twitter bios are the BFF necklace of 2017. Actors Will Arnett and Jason Bateman wear their BFF-dom proud for all of the Twitterland to see — but it’s not the first time they’ve taken their affinity for one another to the public eye. In 2013, they were seen strolling down the street on a sunny afternoon in 2013 while having some fun with the nearby paparazzi:

19. @JohnCleese

Why this works:

John Cleese is an English writer, actor and tall person (according to his website). As he is also a comedian, we’re allowed to find it incredibly humorous that he mentions in his Twitter bio that he’s still alive, contrary to rumor. Plus, he’s doing “the silly walk” in his app, and we invite you to see for yourself just how silly it is. (Monty Python fans, rejoice.)

20. @TheOnion

Why this works:

The Onion is probably the most well-known and popular satirical news site. They publish gag headlines and goofy articles for the sake of humor. In this bio, they sarcastically claim that they are the opposite of a joke site by calling themselves the, “America’s Finest News Source.”

21. @Lesdoggg

Why this works:

What do we love about comedian Leslie Jones’ Twitter bio? It’s simple and to the point. Plus, we can’t help but snicker at the humor in its simplicity — she lets us know about her line of work, without any jokes. That’s okay; luckily, her on-screen work and actual tweets provide plenty of hilarious fodder.

22. @APStyleBook

Why this works:

If you write a lot, you’re probably familiar with the AP Style Book. As a refresher, it’s an English guide to writing and grammar that was created by journalists working for the Associated Press, but it’s used in many different industries. Its Twitter bio reads “A full suite of products to help you stay in style, whether on your desktop, laptop, smartphone or tablet.”

It’s clever and it works because the stylebook is typically hard-copy but Twitter brings those tips to the digital landscape, accessible on desktop, laptop, smartphone, or tablet.”

23. @shondarhimes

Why this works:

For many of us, Shonda Rhimes is a legend — and our Thursday nights would be so much less interesting without her. She’s the writer behind such hit shows as “Grey’s Anatomy” and “Scandal,” and yes: People love to tweet their plotline opinions to her. She stops that madness with a concise, funny quip in her bio: “It’s not real, okay?” Yes, Ms. Rhimes.

24. @Charmin

Why this works:

Charmin, as we know, sells toilet paper. We’re all adults here, and we all know what it’s used for. Charmin’s Twitter bio is entertaining because, considering its industry, the brand gets the awkwardness out of the way immediately, letting us all know that, hey, quality toilet paper is a good thing … and a good bathroom trip — or, “the go,” as it’s called here — should be enjoyed.

Plus, who doesn’t enjoy a good, TP-related riddle?

#NationalTellAJokeDay
Q: Why can’t you hear a pterodactyl go to the bathroom?

A: Because the “P” is silent!

— Charmin (@Charmin)
August 16, 2017

25. @ComedyCentral

Why this works:

Because we see what you did there, Comedy Central. Also, this:

A great way to deal with your problems is to melt some cheese on them.

— Comedy Central (@ComedyCentral)
August 21, 2017

For some of us, cheese is always the answer, no matter what the problem.

26. @YourAwayMessage

Why this works:

Are we the only ones who remember the days of AOL Instant Messenger, a.k.a., AIM? Think back, if you can, to a time before Slack, Twitter, and even Facebook — and maybe, just maybe, it’ll all come back to you.

If looking at this bio (and its accompanying profile image) gives you an overwhelming feeling of nostalgia, then you already know why it’s amusing. Remember AIM profiles? And sub-profiles? And away messages?

Also, the location being “the den” is on point. If this doesn’t hit home for you, view this BuzzFeed article, or move on to the next!

27. @TheEllenShow

Why this works:

Ellen DeGeneres entertains us on social media, television, real life, etc. She’s just plain amusing. So it should come as no surprise that her actual bio on Twitter is pretty darn amusing. According to her bio, she has a second job as an ice road trucker — hmm — and her tweets are both real, and spectacular. Well, she’s not lying about her tweets. After all, see below. So, what does that tell us about her second job? We buy it.

I just invested in an eclipse sunglass company. Does anyone know when the next one is?

— Ellen DeGeneres (@TheEllenShow)
August 21, 2017

28. @Alexa99

Why this works:

This is the official account of the Amazon Alexa voice assistant. The bio is funny because it reads as if a robot wrote it. For those who have an Alexa, they might also know that Alexa is bad at puns and tells bad jokes when asked. So, her interests, along with the sci-fi Star Trek, make sense for her.

Because she is a robot, the most hilarious thing in this bio is how it ends with “Tweets and opinions are my own.”

29. @tomhanks

Why this works:

Fame didn’t get to Tom Hanks’ head. He’s a normal person, just like you and I, having issues with fluctuating weight. Sometimes, he gains people’s approval — and other times, not so much. To that, we say, “Tweet on, Tom.”

30. @aparnapkin

Why this works:

Comedian Aparna Nancherla’s Twitter handle (@aparnapkin) is seemingly a play on her name, which is silly enough on its own. Based on her bio I’d be willing to guess that her Twitter feed is equally as amusing.

31. @notzuckerberg

Why this works:

In case you haven’t already guessed, this is NOT Mark Zuckerberg. But that doesn’t stop @notzuckerberg (a.k.a., Twitter user @afterthatsummer) from tweeting as if (s)he were the “Zuck.”

The fake Mark Zuckerberg is pretty funny, as proven by his Twitter bio and tweets like this:

Facebook beat Wall Street’s target again. I am a wizard making mad coin from the most abundant thing on earth—your desire to procrastinate.

— Not Mark Zuckerberg (@notzuckerberg)
January 29, 2015

 

Find Your Twitter Humor

It’s true — exercising humor while also tweeting as a responsible business is often a fine line to walk. But as these examples show, it’s possible to be both self-deprecating and funny on social media, as long as it aligns with your brand.

As the examples show, it’s possible to craft a relevant bio on Twitter that can be humorous, and still let users know what to expect from your profile.

If a picture is worth a thousand words, a stunning product picture is worth a thousand website visits. Although I don’t have data to back up that statement (yet), product photography can be extremely valuable to your ecommerce website strategy.

To reach your target audience members whoprefer buying online, you also need to give your audience clear, eye-catching photos of your products.

But product photography isn’t as simple as pointing and shooting. Even the most basic products need the correct equipment, lighting, and space to produce beautiful images that sell shoppers right from the purchase page.

6 Product Photography Tips (and Examples) for Taking Pictures That Sell

Here are the tips, examples, and supplies you’ll need to effectively photograph and market your products in a way that makes your visitors and prospects want to convert.

1. Don’t be afraid to use your smartphone’s camera.

This is the part where I’m supposed to convince you to invest in a high-end, 50-megapixel (MP) camera with a 100-millimeter screw-on lens. But I’m not going to do that.

If you already own a camera that fits this description, take advantage of it. But for many types of products, it’s completely acceptable to shoot product photos on a smartphone.

Newer smartphones boast powerful camera lenses and settings that allow you to optimize your shots for the different types of light and environments you might shoot in.

If you need more convincing, just check out Apple’s Shot On An iPhone campaignand the photos that have resulted from it over the years such as this one:

Source

2. Shoot from a tripod for photo consistency.

Before explaining tripods, I’m obligated to start with a cardinal rule: Don’t prop your phone against something sturdy to aim your lens toward the subject.

It’s just too easy for this makeshift setup to slide around during the shoot and cause inconsistencies in your photos’ appearance. If you rest your camera on, say, a stack of books, just be sure this arrangement doesn’t change over the course of the shoot.

There’s no harm in holding your camera yourself when shooting just a few product photos for your ecommerce website. But as your business grows, and you take more photos of more products, it can be difficult to standardize the product’s orientation in each photo when shooting handheld.

To ensure consistency across your products, you’ll need a tripod. And luckily, buying one isn’t always the big, industrial-sized investment it used to be.

Here are two types of tripods to consider.

Traditional vs. Flexible

This is a tradition tripod — there are traditional tripods available for both cameras and smartphones.

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A flexible tripod can be manipulated in a number of ways. You can bend its legs and place it on different surfaces to get the angle you need.

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Mobile Grip

There’s often a screw on the top of your tripod which attaches to your camera to hold it in place. The underside of most professional-grade cameras has a screw hole just for this purpose, but smartphones can use the following adapter:

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The adapter grips the sides of your smartphone and can screw into either type of tripod, allowing you to operate the camera controls with the phone screen facing outward and toward you.

Once you determine which mount you’ll need, set it up in front of your product, and consider putting three pieces of tape on the ground to mark where you’d like to keep each leg of your tripod over the course of the shoot.

3. Choose natural light or artificial light.

Never underestimate how certain types of light can improve (or hinder) your product photography. Remember, buyers get the best look at an item in person, where they can see everything they need to before purchasing. The right lighting arrangement helps you reveal those critical decision-making product features when all website visitors have to go on is a photo.

A single lighting setup might not work for every product — a lighting arrangement that works for some products might weaken the appearance of others.

There are two types of light you can choose as your main light source: natural and artificial light.

Natural Light

Natural light refers to sunlight — simple as that. It’s also known as “soft light” because the sun casts a larger, softer range of light than, say, a lamp shining directly on the product. Ecommerce product shots thrive in natural light if:

• The product is shot outside or meant to be used outside.
• The product is used by, worn on, or shot with a person (people tend to look better in natural light).
• You’re trying to emphasize the product’s surroundings, rather than specific attributes of the product.

Here’s an example of a shot using natural light:

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Artificial Light

Artificial light includes candles, fire, and more commonly, light bulbs. It’s also referred to as “hard light” because it produces a smaller but more focused light surface. This type of light caters to products with physical details that need to be highlighted to impress an online shopper.

Here’s an example of artificial light being use to shoot:

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As a general rule, stick to just one type of light per photo — natural or artificial. Adding natural light to an artificially lit photo can soften a product that’s meant to look sharp, and adding artificial light to a naturally lit photo can sharpen a product that’s meant to look soft. You don’t want to get in your own way.

4. Fill or bounce your light to soften shadows.

Whether you use natural light or artificial light, you’ll need to lessen the shadows that any potential hard light casts on the opposite end of a product.

There are three ways to do this:

Fill Light

Include another, less-intense light source to supplement your main light. This additional light is called your fill light and is used as a counterbalance to soften the natural shadow your main light produces behind an object.

To do this, place your fill light opposite your main light so your product sits between both light sources.

Flashbulb Bounce Card

A bounce card, or reflector card, is a small card that “reflects” or “bounces” the main light back onto the surface beneath your product to reduce shadows.

Some bounce cards attach to the flashbulb of a professional camera lens to diffuse the light from the camera’s flash. This card splashes a softer light onto the subject from above your set — rather than straight at it — so you don’t have long shadows trail behind the object you’re shooting.

See two versions of this item below — both white (left) and foil (right) screens can diffuse the flash.

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Standalone Bounce Card

If you’re shooting from a smartphone, a flashbulb bounce card isn’t an option, since you don’t have a physical flash you can attach it to. Instead, make your own standalone bounce card positioned opposite your main light source.

For beginners to product photography, this bounce card can effectively replace your fill light, which counters the hard light from the camera flash or lamp that’s facing toward the front of your product.

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5. Use a sweep or portrait mode to emphasize the product.

There isn’t one right way to position your product, lights, and bounce cards – they can change dramatically depending on your background. But don’t choose a background based on what’s easiest to create. Backgrounds should resemble how you want your buyers to perceive your product when viewing it online.

Consider first whether you’d like a white background or a more dynamic, real-world background. There’s an easy way to achieve each one.

White Background: Sweep

For white backgrounds, it’s not as simple as setting up a table against white drywall. Even smartphone cameras can pick up little blemishes on a white wall that you wouldn’t notice with the naked eye. To capture a perfect white background with no corners or blemishes, use a sweep.

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A sweep is a large bendable sheet of paper, whose bottom acts as the surface beneath your product and then curves up into a white wall behind the product.

On camera, the sweep’s curve is invisible, emphasizing key product details and allowing the item to own all of a website visitor’s attention.

Here’s a side-by-side comparison showing why a sweep matters:

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Real-World Background: Portrait Mode

Dynamic, real-world backgrounds are very appealing when shooting products that have a specific use or are being modeled by a person — as you saw in the picture of the briefcase earlier in this guide.

But, it’s easy for a real-world background to steal the focus of the photo, making it unclear which item in the photo you’re actually selling.

Give your product depth and emphasis with portrait mode, a picture setting on most professional cameras, and also available on many new smartphones. This setting blurs the background so the context of the product is clear but not competing against the product itself.

Below is a super awesome photo of a HubSpot pen taken in portrait mode on a Google Pixel 2 (I took this picture myself). You can tell the pen sits on a desk with a computer behind it, but the pen is still the focal point for viewers:

“It’s such an incredible photo, Braden. I totally want my own HubSpot pen now.” Get one here!

6. Shoot a variety of images.

My last ecommerce photography tip to you is to not stop at one photo per product. Just as your customers look, hold, use, and even try on merchandise in a store, your website should shoot a variety of images to simulate this very experience.

If you’re shooting clothing, for instance, capture the garment of clothing alone — that is, spread out on a white surface — as well as on a mannequin whose color contrasts the color of the product.

Then, for additional photos, have the clothing modeled on a person, allowing you to take pictures of the product from the person’s different poses and angles.

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Product Photography Set-Up

Next, let’s summarize what we just received — here’s a list of quick product photography set-up tips that you can refer to and share on your team:

1. Decide on a camera — whether or not that means using your smartphone.
2. Get a tripod that works for your camera of choice.
3. Choose natural or artificial lighting — think about which option is best for your product and environment.
4. Determine whether you’ll fill or bounce light.
5. Select sweep or portrait mode.
6. Take several different images to offer your viewers variety.

Get Started With Your Product Photography

Don’t feel obligated to invest in every tip and piece of equipment at once. Apply these product photography tips gradually to see what makes your store look the most presentable, and change your approach as your photography chops get better.

Editor’s note: This post was originally published in April 2018 and has been updated for comprehensiveness.

Are you a marketer looking to sharpen your expertise and increase your earning potential?

Great! You’re in the right place.

It’s no secret that individuals who hold a bachelor’s degree or higher are more likely to find employment and earn higher incomes than those who do not. But did you know that earning a certification can follow this same trend?

Now, I’m not saying that a certification and a master’s degree hold the same weight in the eyes of a hiring manager or a client who’s considering working with you on a marketing project. What I am saying is that having specialized education in your field won’t hurt and it’ll typically help you.

I know what you’re thinking, “I can learn on the job — experience is more valuable than a certificate.” And you’re not wrong — 15 years of experience compared to five years of experience and a certification isn’t exactly a one-to-one comparison. For entry-level generalist roles, promotions, and freelance work, though, certificates can be the fastest and most affordable way to get ahead.

Given the frequency at which new digital marketing technologies and software are developed, it can be overwhelming to continue learning through blog posts and ebooks alone. That’s where self-paced online courses come in — but which do you choose?

Don’t fret, I’ve done the hard work for you. Below are the best free online courses you can take to strengthen your digital marketing skills. I’ve taken many of them myself and can assure you they’ll be worth your while. Each of these offerings varies in time commitment, but many are self-paced so you can learn on your time. The topics these courses cover include:

• Content Marketing
• Social Media Marketing
• SEO Marketing
• Email Marketing
• Web Development and Site Design
• Online Advertising Courses
• Other Digital Marketing Courses

Want to learn more about brands and organizations that offer the courses on the list below? Scroll to the end of this post, or click here, to find affordable online marketing courses.

Free Online Marketing Courses

Free Content Marketing Courses

1. HubSpot Inbound Marketing Certification – HubSpot Academy

2. HubSpot Content Marketing Certification – HubSpot Academy

3. Internet Marketing for Smart People – Copyblogger

4. Viral Marketing and How to Craft Contagious Content – Coursera

5. The Strategy of Content Marketing – Coursera

6. Copywriting Blunders – Udemy

7. Content Marketing for B2B Enterprises – Udemy

8. Semrush Content Marketing Toolkit Course – Semrush

9. Copywriting Quick Start: Top FREE Writing Tools & Hacks – Udemy

 

Free Social Media Marketing Courses

10. Free Social Media Certification – HubSpot Academy

11. Developing an End-to-End Instagram Marketing Strategy For Your Business – HubSpot Academy

12. Diploma in Social Media Marketing – Alison

13. Facebook Blueprint – Facebook

14. Social Media Analytics – Quintly

15. Social Media Quickstarter – Constant Contact

16. Semrush Social Media Toolkit Course – Semrush

17. Social Media Marketing Professional Certificate – Facebook

 

Free SEO Marketing Courses

18. SEO Training Course – HubSpot Academy

19. Google Digital Marketing Course – Google

20. SEO Training Course by Moz – Udemy

21. SEO – QuickSprout

22. SEO Specialization Course – Coursera

23. Semrush SEO Toolkit Course – Semrush

24. Online SEO Training – Yoast

 

Free Email Marketing Courses

25. HubSpot Email Marketing Certification – HubSpot Academy

26. Email Marketing Course – Sendinblue Academy

27. Email Marketing Made Easy for Beginners – Udemy

28. Email Marketing for Beginners – Skillshare

 

Free Web Development and Site Design Courses

29. Make a Website – CodeAcademy

30. Learn Javascript – CodeAcademy

31. Learn Ruby – CodeAcademy

32. Learn Python 3 – CodeAcademy

33. Learn HTML & CSS – CodeAcademy

34. Learn to Code Awesome Websites – General Assembly 

 

Free Online Advertising & PPC Courses

35. What Digital Advertising Is and How to Do It – HubSpot Academy

36. How to Build a Paid Media Strategy – HubSpot Academy

37. PPC University – Wordstream

38. Advertising Your Business Online – Alison

39. Advanced Competitive Research Practices with Semrush

40. Copywriting 101: Crafting Your First Ad Campaign – Skillshare

41. Semrush Advertising Toolkit Course – Semrush

 

Other Free Digital Marketing Courses

42. Graphic Design Basics – Canva

43. Graphic Design Specialization – Coursera

44. Photoshop 2020: One-on-One Fundamentals – LinkedIn Learning

45. InDesign 2020: Essential Training – LinkedIn Learning

46. Video Marketing Course- HubSpot Academy

47. Event Marketing Course and Certification – Eventbrite

48. Event Sponsorship Course and Certification – Eventbrite

49. Affiliate Marketing for Beginners – Udemy

50. YouTube Ads Certification – YouTube

Benefits of a Digital Marketing Certificate

The most well-known benefit of earning a marketing certificate is the potential for better pay and career advancement, but there are plenty more rewards to reap by honing your skills. Here are a few of the top advantages of earning a digital marketing certificate.

Specializing in a Marketing Niche

The “jack of all trades, master of none” mantra is the marketer’s enemy. Any experienced marketing professional will advise someone looking to enter or grow into the field to narrow their focus. There are simply too many types of marketing to do all of them well. Certifications come in handy because they’re narrow enough in scope to give you a high-level overview of how the skill fits into a larger marketing strategy but tactical enough to show you exactly how to execute the skill in your day-to-day work.

Communicating Advanced Marketing Concepts

Whether you’re interviewing for a marketing role or pitching a client, one thing’s for sure — you’ll need to sound like a skilled marketer. Sure, you can fake it ‘till you make it, but I don’t advise this route. Shibboleths will only get you so far before someone notices a gap in your experience. Certification courses are comprehensive education tools that will teach you essential marketing lingo and exactly what it all means. Best of all, you’ll be able to communicate advanced concepts confidently without over or under-explaining which can undermine your credibility.

Building Your Resume

When it comes down to it, your resume will almost always precede your presence. Before an interview or a client meeting, people will look to your resume and portfolio first to verify your skills. Adding the certifications you’ve received after completing marketing courses is a smart way to get picked up by resume scanners and it’ll catch the attention of human eyes, too. Even if you have several years of experience, a certificate can still help get your foot in the door so you can speak in detail about your experience during an interview.

Where to Find Free and Affordable Courses

The free courses we mentioned above are amazing resources for budget-conscious marketers. They’ll teach you the basics of the subject and give you some tactical knowledge you can apply right away. If you want to become more competitive in the job market or if you have a bit more time and resources to dedicate to furthering your education, check out the following courses. They’re not all free, but they’re affordable and will provide you with up-to-date course material.

HubSpot Academy

HubSpot Academy offers certification and training courses to teach people how inbound marketing and HubSpot software work. Classes are often taught by marketers at HubSpot and are made up of video lessons, quizzes, and tests. Most HubSpot Academy classes are available free of charge, and if you pass the certifications, such as the two below, you get a nifty certificate and badge to share on your social media profiles.

Copyblogger

Copyblogger is a content marketing company that creates content about content (so meta). Its blog provides a ton of great resources about digital marketing, and this class, “Internet Marketing for Smart People,” is made up of ebooks and emailed lessons and other course materials. Copyblogger espouses four pillars of content marketing success, which it delves into over the course of this class.

Coursera

Coursera offers MOOCs (massive online open courses) created and taught online by universities such as Northwestern University, the University of Pennsylvania, and the University of California system. These courses start at various times throughout the year, so browse the catalog to see when one lines up with your schedule.

Udemy

Udemy is another online learning platform that focuses specifically on courses related to skill building for working professionals. One thing to note about Udemy: The classes we’ve highlighted are free, but the site features a myriad of other paid options for as little as $10, in some cases. If you have a good experience with a free course, try a paid one to get even more value from the content on this site.

Wordstream

Wordstream is a search engine and social media marketing software company that helps marketers drive the greatest ROI from their paid search and social media campaigns. These free guides and ebooks distill learnings and best practices for users with varying levels of expertise running pay-per-click (PPC) campaigns. Here are some of its topics and offerings:

Social Lock

Social Lock is a social media consulting, management, and strategy agency that also provides educational content and courses. The Standout Social Content Course is a comprehensive guide for small business owners who want to grow sales through social media. Although this course isn’t free, it’s available at an affordable rate and can even be paid in installments if you’re on a tight budget. If you need free resources that can teach you how to generate revenue that can pay for a course like this, Social Lock offers a Hustle with Hashtags eBook and Social Media Post Ideas.

edX

edX is another MOOC provider that features courses offered by top-tier universities, including Harvard University, Massachusetts Institute of Technology, and Boston University. Like Coursera, classes are taught online and start at specific times throughout the year. Here are just a few of the many courses you can find on edX:

The 4-day Creative Brief

Before a marketing campaign is launched, you’ll need to get your design team onboard, and one of the best ways to do this is by developing a creative brief. The four-day creative brief is an online, self-paced course designed to hone your writing skills and help you convey your unique ideas. Advertising and branding expert Yadira Santana-Dowling condenses this process into just seven lessons so that by the end of it, your creative team has all the information they need to bring the campaign to life.

Alison

Alison offers free online classes in various professional skills users can take at their own pace. This content repository includes courses that lead to certificates and diplomas — you choose which is best for your goals. For an even more rigorous curriculum, you can choose a learning path that combines several lessons and courses into one learning track that gives you a well-rounded learning experience.

Facebook Blueprint

At this point, you probably already know what Facebook is and what it does. What you might not know is that the company offers several training and certification programs. Facebook Blueprint offers self-paced and live e-learning courses for marketers seeking to grow their organizations using Facebook. Blueprint offers classes in different languages on how to use Facebook and Instagram.

quintly Academy

quintly is a social media analytics tool that offers courses through quintly Academy. The self-paced course provides an overview of social media analytics, benchmarking, and goaling using downloadable written materials and video lessons. These courses are available to take at no cost — simply sign in to enroll for free.

Google

Google is another company you’ve probably heard of before, and its digital marketing course offers a ton of valuable information if you plan to advertise on the search engine. You can even take a Google AdWords certification at the end of the process that helps you beef up your resume. Google has expanded its course offerings to include other types of digital marketing, too, so check out the site for up-to-date insights in the marketing world.

Codeacademy

Codeacademy offers free, interactive coding classes that take you from bare-bones to building a fully functioning website. The courses we’ve highlighted below just scratch the surface, though. Codeacademy offers a variety of course topics so you can truly focus on your niche. These classes include lectures and a workspace in the same browser window so you can see the effect of your work as you create it — how cool is that?

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General Assembly

General Assembly offers live online courses that can be accessed for free or for a fee. These courses specialize in technical skills and disciplines like the fundamentals of HTML5, CSS3, and Javascript. Each one is categorized as one of five types that range from full-time immersive learning to on-demand learning. Once you choose your time commitment, simply find a course that works with your schedule.

Canva

Canva helps people easily make beautiful images for web design, and Canva Design School offers design courses that are valuable for any kind of storyteller. The Creativity course explores the challenges of constant creation and innovation and how to do it well — with visuals, of course.

Become a Marketing Powerhouse with These Free Certifications

I’m sure all marketers (myself included) can agree that furthering our education in this field is a worthwhile way to advance our careers or businesses. And earning a certificate from a reputable online course is one of the most convenient ways to accomplish this. Whether you want to take a free online marketing class or you’d like to devote more time and resources to a paid one, you can’t go wrong with one from this list. Just remember to focus your studying on a specific sector of marketing and develop a niche skillset — you’ll be well on your way to success as a consummate marketer.

Editor’s Note: This blog post was originally published in May 2018, but was updated in July 2020 for comprehensiveness and freshness.

Recently, Lululemon announced its program “Like New”, an initiative aimed at collecting gently-worn Lululemon gear and reviving the clothing to re-sell on Lululemon’s online resale shop:

At first glance, the move might seem a bit random coming from the athletic apparel brand — but it makes a lot more sense when you consider buyer personas. 

More than likely, Lululemon has identified its buyer persona as someone who lives an active lifestyle and enjoys getting outside. Lululemon’s buyer persona doesn’t just have one interest or value; she has many. And I’m willing to bet the brand has identified that their buyer persona cares about nature, and the importance of sustainability. 

This is why buyer personas matter: They help you appeal more authentically and personally to your consumers, expand your reach, and create lifelong brand advocates. 

Here, let’s dive into what a buyer persona is. 

What is a buyer persona? 

A buyer persona is a semi-fictional representation of your ideal customer based on market research and real data about your existing customers.

When creating your buyer persona(s), consider including customer demographics, behavior patterns, motivations, and goals. The more detailed you are, the better.

Try Our Make My Persona Tool to Create Your Own

Buyer personas provide tremendous structure and insight for your company. 

A detailed buyer persona will help you determine where to focus your time, guide product development, and allow for alignment across the organization. As a result, you will be able to attract the most valuable visitors, leads, and customers to your business.

Ready to put this definition into practice? Learn how to create a detailed buyer persona for your business.

After being diagnosed with an autoimmune disease, Johnny Boufarhat was no longer able to leave the house—let alone go to in-person events—and was looking for a better way to connect with others. In 2019, Boufarhat founded Hopin to bring meaningful connections to virtual and hybrid experiences.

Hopin—one of the fastest-growing companies—is a virtual experiences platform redefining how people around the world connect through immersive video experiences. Hopin’s founding product was a virtual event platform that mirrors the interactive nature of in-person events, conferences, and meetups.

By early 2020, Hopin had over 20,000 event organizers on the waiting list. Today, Hopin employs a fully remote workforce of over 550 people in 42 countries, has over 95,000 event organizers using its platform, and has secured $565 million in Series A-C funding. The company has also impressively reached $80M ARR.

Its exponential growth is fueled by its remote-first workforce and customer-centered acquisition strategy. Hopin has extended its vision to create more engaging video experiences into three new verticals through multiple strategic acquisitions with a product portfolio that spans events, live streaming, content hosting, and team-based collaboration.

An Industry Propelled by the Pandemic

In 2019, the virtual events market was valued at $77.98 billion. But in-person events were still the norm. From scientific conferences to sales summits, job fairs, and networking events to concerts, virtual events weren’t yet commonplace.

But by March of 2020, as lockdowns and travel regulations began, organizations were at risk of event cancellations. Event organizers had two choices: they could either cancel events entirely or adapt and pivot online. In response, the virtual events industry skyrocketed overnight.

As a company focused on recreating the in-person experience online, Hopin was well-positioned for the task at hand. Hopin is an event management software company allowing individuals and organizations to build and host virtual and hybrid conferences, trade shows, career fairs, and more. The company is committed to driving authentic human connections and replicating the in-person experience online with video and integrated tech tools like virtual whiteboards and live polls.

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Hopin uses subscriptions for event organizers to access the event software. Meeting multiple price points and customer needs, Hopin offers different subscription tiers, with the starter option beginning at $99/month. Business and enterprise options give customized packages and subscriptions for larger organizations.

Subscriptions create a sustainable revenue model for Hopin, bringing some income predictability to the company. Hopin brings in additional income through ticketed events on Hopin Explore—a platform similar to Eventbrite helping users discover events—with a 7% commission fee on ticket purchases.

Forward-thinking and perceptive, founder Johnny Boufarhat continues to uncover customer needs and prepare Hopin for the new generation of events. What started as a response to his diagnosis evolved into a hybrid platform that completely revolutionized the virtual event space.

Even as vaccines roll out and travel restrictions adjust, the virtual events market is expected to keep growing at a rate of 23.2% and reach $404 billion in the next six years. Hopin is here to stay.

Launching 6 Months Early with a Fully Remote Workforce

In early 2020, Hopin had 12 employees. The original plan was to launch in the fall of 2020, allowing Johnny time to focus on raising funds and developing the company’s suite of services. However, spurred on by in-person event cancellations in March, Johnny and his then small team decided at midnight on a Friday to launch for a conference at risk of cancellation the following Monday.

Hopin could have waited to launch until everything was “ready,” but if ever there was a moment to launch a platform that mirrored in-person interactions and connections, now was the time. Johnny and team stepped in when thousands of event organizers so desperately needed the help.

At this point, no completely remote company had grown so quickly and exponentially. There was no roadmap to follow. No go-to-market strategy. The company had launched in such a short amount of time with a fully remote, growing workforce. It was full speed ahead and growing at an astonishing pace.

Johnny Boufarhat, CEO and Founder of Hopin said:

“Speed has become one of Hopin’s superpowers both in scaling our multi-product platform and incredible, fully-remote workforce. At Hopin we prioritize impact measured by the success of our customers. Our mission is to provide the best possible platform for organizers to create meaningful experiences so the world feels smaller and more connected.”

 

Early on, the majority of Hopin employees came through referrals from other employees. Johnny attributes Hopin’s success to his hiring strategy and leadership philosophy: providing flexibility and autonomy for a fully remote workforce.

Johnny is more concerned about hiring the right people over hiring people from a certain timezone. Having remote talent allows you to bring in the BEST of the best—and find the right culture fit—instead of needing headquarters in a certain country or city to get the right talent. Remote gives you a massive talent pool to build an effective team.

So how does Hopin continue to attract a global pool of top product and engineering employees? With its company culture. Between its very own Vibe Team, active Slack channels, and twice-a-month game nights called ConnectFest, Hopin fosters connectedness for its employees, too.

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For Hopin, business norms aren’t necessary. Working across time zones means employees have flexible schedules. The where, how, and when of working doesn’t matter to Johnny; there’s no digital shoulder-tapping or micromanaging. Hopin’s leadership is mostly concerned about serving the customer, not wondering whether employees sit in their desk chairs between designated hours.

Instead of fearing a loss of control over the business, Johnny places trust in his team. Giving them autonomy and empowering them to take responsibility/ownership. Hopin’s success demonstrates the power of trusting in your remote workforce. With a commitment to remote-first forever and employee autonomy, Hopin draws top talent from across the globe.

Invest in Ecosystem Partners

Using integrated technology, Hopin aims to foster lasting connections among its users. Over the course of one year, Hopin has rapidly built an infrastructure to prepare for the future including an aggressive acquisition strategy to become a multi-product platform leading the way in hybrid events.

As part of its multi-product strategy, Hopin acquired mobile app development company Topi in 2020 as well as video streaming company StreamYard, adding StreamYard’s 3.6 million video content creators to its base.

In early 2021, Hopin acquired video hosting provider Streamable as well as video technology company Jamm. Furthering its mission to become the leading hybrid event platform, Hopin acquired event management company Boomset this June.

Johnny’s merger and acquisition strategy is helping Hopin create a digital ecosystem; a collection of interconnected technology to serve its customers. Rather than operating in silos—or having customers lean on multiple platforms that don’t necessarily communicate well with each other—Hopin makes every component of event planning, execution, and attending, easier.

Having an ecosystem is critical for software growth, as the integrated technologies function together to create a seamless experience for customers.

Hopin’s M&A strategy is twofold: increasing its capacity and improving its brand awareness. Through acquisitions, Hopin’s grows its capacity to serve customers with new tools while introducing a new audience to Hopin’s platform.

Like Hopin, companies need to weigh the financial and opportunity costs of acquisitions. What’s the cost of developing technology on your own? What’s the cost of waiting to bring your customers what they need right now? How much of an audience will the new company bring in?

Johnny knows the value of deciding and acting quickly—the faster he provides a better solution for his customers, the bigger the moat he creates around Hopin.

Hopin’s acquisition approach is to serve the virtual and hybrid event market from every angle and entry point, leveraging technology to help users connect with each other, experience global events together, and build lasting relationships across the world.

Growth During a Time of Economic Uncertainty

Johnny recognized the need for virtual and hybrid events well before the pandemic. As a trailblazing business owner, he didn’t let the murky waters of last year stop him from growing Hopin’s impact.

The company quickly positioned itself as THE virtual and hybrid events platform. Johnny leads Hopin to continuously improve its product suite and provide a memorable experience to expand Hopin’s brand awareness. With the backing of his investments in talent and acquisitions, Johnny carved a new moat in the events marketplace.

Hopin continues to establish its moat by refining and expanding its products. What sets Hopin apart is its emphasis on mirroring the dynamic, interactive nature of in-person events and bringing those experiences online as well as investing in technology to lead in the future of hybrid events.

With 1:1 networking, digital reception lobbies, expos, and even coordinating virtual swag bags, Hopin considers every piece of the event production process to provide memorable and interactive experiences for organizers and attendees alike.

Last spring, when The Atlantic searched for a platform for its festival, the company knew it needed something that wouldn’t cripple under the weight of thousands of attendees. Hopin’s platform can handle 100,000+, making the product an easy choice for event organizers with a significant number of attendees.

Its tech capabilities have made all the difference: leading to quick customer acquisition and expansion. The Wall Street Journal hosted its first virtual event on Hopin last year. So did the United Nations. Hopin has taken SEO rankings by storm with extensive backlinks from reputable sites, every event driving visitors and leads to Hopin’s website:

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When big-name organizations flocked to one platform, the market paid attention. Small and large organizations across sectors now depend on Hopin to host virtual and hybrid events, including Poshmark, TechCrunch, WeTransfer, and many others. In March 2021 alone, the company saw active event organizers grow from 85K to 90K.

One thing is certain: new moats aren’t impenetrable. Once business owners create a new position in the market, the work isn’t done. Companies need to anticipate the changing tides, rather than waiting for inevitable shifts. Where are there gaps in your product or service offerings? How can your company go above and beyond for its customers?

Even now, Hopin is preparing for the world to go back to normal by expanding its products and services to execute hybrid events—blending in-person and virtual elements to serve a wider audience.

Johnny shows us the importance of understanding every facet of your market; he aims to meet needs and exceed expectations for event organizers AND event attendees alike. Hopin notices what’s missing in the market and brings every piece of the event puzzle together as the one-stop shop for a full-service video event platform.

Leading the Next Generation of Events

At first, catapulted by the pandemic, virtual events were used out of necessity. But now, event organizers see the opportunity in hybrid events: serving a wider audience and making a bigger impact. Founder Johnny Boufarhat aims to make events more accessible and create an environment for connections as natural as an in-person. He’s bringing in the next generation of events through three key strategies:

1. Committing to remote-first.

Hopin isn’t concerned about when, where, or how team members complete their work. The company fully leans into remote-first, allowing flexibility and autonomy for every employee. Above all else, Boufarhat trusts his team to take ownership and do what it takes to get the job done.

2. Investing in strategic M&A.

When it comes to mergers and acquisitions for Hopin, there’s no ego involved. More than anything, Hopin is focused on solving customers’ problems and frustrations—finding innovative solutions to help customers create meaningful experiences and make the world feel smaller.

3. Carving and expanding a new moat.

Hopin didn’t stop at creating a new position in the market. The company is committed to continuously discovering new ways to fill gaps in service and expanding its product offerings to meet customer needs in one place.

Through strategic acquisitions and investments, Johnny Boufarhat demonstrates his careful consideration of customer frustrations, combined with his ability to anticipate future possibilities and act quickly. Rather than waiting for customers’ needs to show themselves, Boufarhat goes beyond what’s in front of him and anticipates the bend in the road ahead: hybrid events that promote scalability and greater access.

No matter how many products or services you sell and offer, or how small or large your business is, no two customers are exactly the same.

Because of this, it’s important to ensure you’re always identifying the trends and patterns that exist among your customers and target audience. In doing so, you’ll have the data and information necessary to effectively target, reach, convert, and retain those people.

To help you with this, turn to the process of behavioral segmentation.

Behavioral Segmentation

In this blog post, we’ll review the definition of behavioral segmentation (which is a process that’s part of behavioral marketing), a tool that can help you group your customers based on their behaviors and actions, as well as examples of behavioral segmentation.

Behavioral Segmentation

To support your behavioral segmentation efforts, we recommend implementing a tool like HubSpot’s Behavioral Targeting software.

With a tool like HubSpot, which comes in a free or paid version with one of the premium Marketing Hub plans, you can collect data about how your target audience interacts with your website, content, and other marketing materials.

You can also take advantage of the active list feature which is used for advanced customer segmentation, targeting, and audience building.

By incorporating HubSpot into your behavioral segmentation workflow, you’ll send targeted messages and relevant material to your audience members at the right time. This process is also automated with audience triggers.

With HubSpot’s Behavioral Targeting tool, you can also:

• Create hyper-segmented lists based on persona and their engagement.
• Leverage CRM data (via your connected, all-in-one CRM platform) to customize your content.
• Share well-timed and engaging nurture campaigns.
• Consistently identify and record specific behavioral events throughout the buyer’s journey that lead to conversions among your prospects.

Pro Tip: Use HubSpot’s Behavioral Targeting tool to personalize outreach at scale and make every interaction you have with prospects and contacts feel special.

Behavioral Segmentation Variables

The behavioral segmentation variables that you need to consider while working on the categorization of your audiences include:

• Sought-after product/service benefits of your audience members.
• Audience member’s product/ service usage rate.
• Audience member’s loyalty status.
• Stage of the buyer’s journey an audience member is in.
• Size of your market segment.
• Level of accessibility your market segment has to your product or service.
• How niche your market segment is.

Next, let’s take a look at some behavioral segmentation examples.

Behavioral Segmentation Examples

There are a number of behavioral segmentation examples — a.k.a. ways to segment your customers based on behavior. Here are some common examples.

1. Purchase Behavior/ Transaction History

Look at a customer’s purchase behavior and transaction history. This provides insight into how and why they decide to convert as well as which stages of the buyer’s journey go smoothly whereas where a prospect may come to a bit of a roadblock along the way. It also gives you an idea of which behaviors are likely to accurately predict a conversion.

2. Occasion

Was it a specific occasion or point in time that influenced your customer’s decision to convert? For instance, is there a specific point in time during the year that they’ll interact with your brand (e.g. if you’re an online greeting card service, you may get repeat customers around the winter holiday season every year). Is a purchase decision based on the time of day or even life stage?

3. Customer Loyalty

Customer loyalty provides a solid look at customer behavior — loyalty relates directly to a customer’s habits, actions, needs, usage, and the timing of their actions.

To use customer loyalty when segmenting customers based on behavior, think about: 1) which parts of the buyer’s journey are so delightful that they result in loyalty, 2) how you currently keep loyal customers feeling delighted, 3) which prospects are most likely to become loyal, and 4) which attributes do your loyal customers share.

4. Benefits Sought

Identify what your customers are looking to get out of your product or service — of all of your features, which do they need most to resolve the challenge(s) that they’re experiencing? What specific benefits do they get out of your product and which of those benefits are most important to them?

Determine which of those benefits are influencing their decision to use your product/service most.

5. Customer Journey Stage

Understanding which stage of the customer journey leads to the most conversions or which stage prospects get hung up on most frequently is beneficial information when predicting behavior and segmenting customers based on those behaviors.

However, it’s important to note that using customer journey stages in behavioral segmentation can be difficult because there are so many stages — and within those stages are multiple touchpoints that contribute to behavior or decision to remain in a stage, or move forward to a new stage, of the buyer’s journey.

That’s why it’s recommended to use a platform like your CRM or an AI/ machine learning tool — they record and track all interactions throughout the buyer’s journey to ensure you’re getting a complete view of your customers’ buyer’s journey behavioral data.

6. Engagement

Engagement refers to the type and frequency of engagement you see from certain customers. You might segment your customers based on high engagement versus average engagement versus occasional engagement.

Highly engaged individuals are those who have incorporated your brand into their lives regularly.

Average users may engage with your brand or product/ service fairly regularly but may not take advantage of its full potential and capabilities.

Occasional users may just engage with your brand or product/service randomly based on their specific need but don’t rely on it.

7. Usage

Usage refers to how and/or how much a customer uses your product or service. This may entail segmenting your customers based on how they actually use the product/service, how frequently they use it, how long they use it for in a single session, or which features they use most.

You might choose to segment your customers further into more specific usage categories — for instance, heavy users versus average users versus light users.

Grow Better With Behavioral Segmentation

Behavioral segmentation is a great way to effectively and efficiently target your leads and customers to increase conversions. It helps you time your communications and follow up, and tailor your content in a way that feels personal. Be sure to keep behavioral segmentation variables in mind and incorporate a tool like HubSpot for further support throughout the process.

Recently, our own David Fortino was lucky enough to be invited onto a number of podcasts to talk about NetLine’s 2021 State of B2B Content Consumption and Demand Report for Marketers. 

We’ll be breaking down a few of the most interesting takeaways from each episode so that you can get the most out of each conversation. The second podcast we’ve broken down is B2B Marketing & More, with digital OG Pam Didner.

Digging Deeper into NetLine’s 2021 Content Consumption Report

Considering that our platform is now supporting close to 14,000 pieces of content that are being promoted by B2B Marketers to their various audiences, have access to a ton of first-party data. As such, there’s a lot of insights to be mined from all of that information. But even though we have all this data, we’re big fans of letting the data do the talking without adding too much editorial commentary or a conjecture on top of the data.

And with that in mind, Pam stated the obvious: “I’m pretty sure B2B Marketers will be very interested to hear your insights.” We’d like to agree, Pam, so let’s take a look at what David and Pam discussed during their conversation last month.

Looking for Answers, Looking for Comfort 

It’s safe to say that, for the most part, B2B marketing isn’t ever involved in a life or death conversation (sorry to get so heavy on you). Sure, there are deadlines and pressing client requests that might raise our blood pressure a few points, but our industry doesn’t deal with earth-shattering stuff every day…until it did. 

Last year forced all of us to look at life very differently. Everything was (or at the very least felt) catastrophic, with professionals shaken at their core. They found themselves asking, “is my company going to exist through this?” “Are our customers going to persevere and actually be able to pay us?” “Am I still going to have a job?”

What David shared with Pam was that, while B2B professionals were facing all of this uncertainty, they kept turning to content to provide context and solutions to the issues they faced. “The most intriguing aspect there was that instead of perhaps as humans kind of sucking ourselves back into a shell and just hoping to get through this,” David said, “people actually leaned into content and said, “you know what? This is crazy and it’s scary, but I’m not going to sit still and wait for the world to dictate my outcomes. I’m going to go research; I’m going to level up my skills and I’m going to decide how to be best equipped with knowledge to get through this period.”

And lean in they did, as overall consumption increased more than 22% YOY, as people leaned into content to look for comfort and look for answers. “I think most marketing orgs were put on pause for a period where they were afraid to do much,” David said. “They didn’t know what to do. They didn’t know what to create. Yet your buyers said, “well, we still have a business to run and if you’re not going to create content that speaks to me, someone else is, and I’m going to be out there trying to educate myself to get through this period.”

So it’s a great learning lesson for Marketers that, you know, hopefully, we don’t have to go through something like this again. But if you’re facing some level of challenge and the industry perhaps is going through some, I don’t know, governmental regulation, don’t be silent, right. Be out there constantly leading your buyers versus waiting for them to, you know, find someone else to really educate them through that period of need.

Why First-Party Data is More Compelling Than Third-Party Data

Photo by Charles Deluvio on Unsplash

About halfway through the episode, Pam asks David a big question. “So you specifically mentioned that first-party consumption is better than third-party consumption. Can you explain what that is?” While she didn’t use the word “Why” specifically, she didn’t necessarily need to; it was implied. 

We’re not shy about our love of first-party data. We don’t just think it’s superior to third-party data, we have the data to back it up. Given the opportunity, David seized it and shared his two cents. 

“The reason why we are of the mindset that first-party is far more compelling than third-party is the richness and the accuracy,” he said. “There’s no such thing as a persona when you’re talking about first-party data, you’re always talking about the person. It literally is Pam, David, Jane or Jim. It’s not Agnes who has two dogs and one cat and she loves an egg salad sandwich. Because [we know direct attributes about a person] there’s a tremendous amount of accuracy.”

Knowing exactly where a registrant works, their role, job level, job function, which industry they work in, and the company’s annualized revenues give businesses so much more to work off of. “The richness of that data is far better than what you can get on the third-party side of the marketplace,” David said. “The [adtech] industry doesn’t like saying this, but it is a form of guessing. You are modeling with high levels of internal confidence that those audiences show propensity to look and feel and act, and eat, and drink and have hobbies that are similar to these other audiences.” 

As David said this, Pam chimed in to highlight that oftentimes, when people register, they may not provide you the information you truly need. “How many times have you and I registered for something and we’ve given out a wrong phone number and no way to verify it [for the company].”

At this point, David talked a bit about NetLine’s technology and how it recognizes a little over 80% of registrants, which offers a seamless registration experience with zero typing. (But that’s a story you can listen to the podcast for…)

What COVID-19 Reinforced for Content Marketing

As we wrote about in our 2021 Content Consumption Report, we identified that the most successful content contained one of at least three core elements: security, predictability, and simplicity. One of the reasons these elements drove so much engagement is because of just how insane 2020 was and how little we all truly knew. But one of the other interesting pieces that David touched on after Pam’s question about the three elements was about how the element of security had a dual meaning. 

“Security took on two different meanings this past year: the first was, corporate security network security, cybersecurity; but then the second was real human security,” David said. “People were not feeling safe. And so what was wild was to see a flood of Marketers start creating content specifically weaving in COVID into it, into their topic, narrative, referencing how their solution is, is potentially going to alleviate concerns around that, workforce security, corporate security, and so on.

HR professionals were some of the most prolific consumers of content during the first few months of pandemic. While healthcare workers were tackling some of the most tenuous and stressful working conditions ever, HR pros were, in their own sense, battening down the hatches so they could weather the storm for their employees and clients alike. “It’s really logical when you look at it,” David said, “as most of the companies in the world didn’t have a distributed workforce and they didn’t have a real formal plan for all of their employees working remote.” In order to handle their new reality, they turned to content to help them.

“I think the pandemic somehow reinforced that [focusing on these three elements] is something that you should always do,” Pam said. “I think Marketers are trying to do that.”

Trying to keep everything together (what your audience needs vs. what the business wants to share with them) is a balancing act that Marketers have been trying to discover for years. The last 18 months may have finally helped to push everyone to the side of delivering value as directly as possible, as it showed us that the only way to have an audience is to make sure that we’re helping as much as possible.

Listen to the Episode

These three highlights are just a taste of what Pam and David dug into during their conversation. We really loved the questions that Pam asked David that would usually catch normal folks off guard…but since David lives and breathes everything NetLine, he was ready with information and answers regardless of how good Pam was…and Pam is good.

This is another must-listen podcast for anyone who is interested in how content can drive more meaningful outcomes via content.

Get comfortable and listen to episode 175 of B2B Marketing & More!

You need an email account — whether it’s for networking, job recruitment, downloading resources, transferring files, setting reminders, meeting with colleagues, or something else.

Even with the rise of office chat platforms, you still depend on email for a surprising number of things. But unfortunately, not every email service is completely free. And even the free ones might not be the easiest to use or have all the features you need.

It can be a challenge to find an email service provider at no cost that balances the right features with usability. To help make your search easier, we put together a list of the different types of email accounts you can set up, followed by the eleven best email service providers you can host your account on right now for free.

It can be challenging to find an email service provider at no cost that balances the right features with usability. To help make your search easier, we put together a list of the different types of email accounts you can set up, followed by the twelve best email service providers you can host your account on right now for free.

Types of Email Accounts

There are two main types of email service providers to choose from:

• Email clients, and
• Webmail

When you use your provider to access your email from a different device or location online, you can use one of three major email protocols to do so: POP3, IMAP, and Exchange.

Let’s briefly go over these different types of providers and protocols.

Email clients you’ve likely heard of include Microsoft Outlook, Mozilla Thunderbird, and Apple Mail.

If you want to access this type of email from the web rather than the client’s computer application, the email client uses one of the email protocols described below.

For example, although you might have Outlook installed on your computer, you can also log in to your email account via outlook.com using a specific email protocol.

Webmail providers you’ve likely heard of include Gmail, Yahoo! Mail, and AOL (all of which have made our list of best free email accounts below).

If you want to access your webmail from a mail app on your mobile device rather than your desktop web browser, your webmail provider can use one of the email protocols described below.

Before we get into the best free email accounts, let’s talk about those email protocols.

Email Protocols

Email protocols are the systems that actually retrieve your email for you. They can fetch email client accounts on the internet and webmail accounts on a mobile app. Here are the three main types of email protocol your account can use.

POP3

POP stands for “post office protocol” and is best suited for people with just one email account and email client. POP3 is the latest version of this email protocol and allows you to access email while offline. It, therefore, requires less internet bandwidth.

IMAP

IMAP stands for “internet mail access protocol.” And it’s one of the older email protocols available today. IMAP4 is considered the latest version, and unlike the POP protocol, you do not download your email to your offline email client. Instead, all your email stays online while you’re accessing and managing it.

IMAP is particularly useful for people who have more than one email account and access them from multiple devices or locations.

Exchange

Exchange is a Microsoft email protocol and is pretty similar to the IMAP protocol explained above. This protocol allows you to not only access your email over the internet from multiple devices, but also tasks, calendars, and contact information tethered to that email address.

For this reason, it’s beneficial to organizations whose employees share many types of information and collaborate remotely.

Now, take a look at seven of the best free email service providers (and 5 of the best email accounts for privacy) you can get your hands on today — both webmail and email clients included. For each email service provider, we highlighted a unique feature to help you find the best fit.

1. Gmail

Unique Feature: Native File Collaboration

Sign up here.

Type of email: Webmail

Who should use it: Anyone who already uses and loves the rest of Google’s products.

It might seem like an obvious top pick, but Gmail is just too versatile not to get our first slot. According to Litmus Labs, Gmail has the second-highest email provider market share (behind Apple iPhone’s native email app).

Ironically, one of the reasons Gmail has become so popular is because of all the communication options in your inbox that don’t involve email.

Gmail is a regular email inbox tool you can access once you have a Google account. Since it’s built into Google Suite, you can also access a group of free apps that allow you to chat, video conference, and share files with the people in your contact list.

Google Hangouts, available from your inbox’s left sidebar (or the right — you can customize how your inbox is displayed), lets you text and video chat with other Gmail users for the things that might not warrant an email message.

Like most other email accounts today, Gmail also has an intuitive calendar where you can set meetings and reminders.

Pro Tip: You can also use a free product like HubSpot Meetings to easily schedule meetings without back-and-forth emails.

Unlike other email accounts, you can use your Gmail address to log into and manage your YouTube account, as well as collaborate on shared documents and spreadsheets right from a cloud-based Google Drive.

Offering a generous 15 GB of free email storage, Gmail does everything it can to make your inbox less chaotic, including advanced filters that automatically push emails into separate folders as they arrive. And none of these functions costs a dime.

Pros:

• Allows you to un-send emails
• 15GB free email storage
• Accessible from any internet-connected device
• 99.9% protection from suspicious/spam emails
• Texts suggestions that help you write emails faster

2. AOL

Source

Unique Feature: Unlimited Storage

Sign up here.

Type of email: Webmail

Who should use it: Anyone who uses email for most of their communication.

America Online (I feel nostalgic just typing those words) has quietly kept up with today’s standards for a good user experience and is now once again one of the best free email accounts available to you.

Purchased by Verizon in 2015, AOL delivers your email from its classic news-driven homepage and comes with the contemporary spam filters and virus protection you’d expect from your email provider. You can also send text and instant messages from specific windows in your email inbox.

AOL does have something over Gmail, though: unlimited storage. Additionally, you can import email contacts from a CSV, TXT, or LDIF file, so you’re not creating your “buddy list” (get it?) from scratch.

Pros:

• Unlimited storage
• Highly customizable
• Offers a spellchecker to reduce errors

3. Outlook

Source

Unique Feature: Multiple App Integrations

Sign up here.

Type of email: Email client

Who should use it: Anyone who uses many different platforms to connect with others.

If you ever cringed at the sight of a “Hotmail.com” email address, you can thank Outlook for this outdated domain name.

But there’s good news: Microsoft has reinvented its longstanding email service, and your free Outlook.com email address has many advanced features waiting for you.

While it touts a calendar and message filter similar to Gmail, Outlook also integrates with several other popular communication apps.

For example, you can connect Skype, Facebook, PowerPoint, PayPal, and even task-management software such as Trello — making it very easy to reach and work with non-Outlook users without leaving your inbox.

Outlook offers 15 GB of free storage for each user, along with a super-clean interface.

Pros:

• Like with Excel or Word, you can use Add-ins with Outlook
• Easy access to other Microsoft apps like Skype
• Provides aliases that add anonymity to your email
• Excellent email organization
• Great search feature

4. Yahoo! Mail

Source

Unique Feature: Media and attachment history

Sign up here.

Type of email: Webmail

Who should use it: Creatives and anyone who sends and receives attachments frequently via email.

Yahoo! Mail, another well-known platform, sits just behind AOL in storage space with a whopping 1 TB (that’s a terabyte) for free, along with a few key social media integrations.

You can have custom background themes and search for key information from your inbox with Yahoo! Mail.

Yahoo! Mail makes it easy to find every photo, video, and document you’ve ever attached or received via email in their tabs on your inbox’s sidebar. This makes the platform especially appealing to those who share documents regularly or simply want an album made of every photo they’ve ever had shared.

Pros:

• Connects seamlessly with Yahoo Calendar
• Outstanding email organization
• Customizable themes
• Instant notifications for new emails
• Decent security to keep your account safe and secure

5. iCloud Mail

Source

Unique Feature: Label senders as VIPs

Sign up here.

Type of email: Webmail

Who should use it: people who use Mac and want everything on one system.

If you’re a Mac user, you may want to consider using iCloud Mail as your email provider. Their free email account comes with 5GB of storage that you can use to sync your photos, files, or email.

However, it’s important to note that storage is shared between all of your apps and devices — so if you take a lot of photos on your iPhone, you may eat into your email storage allowance for the month. Upgraded plans start at $0.99/month and go up to $9.99/month.

One of the most significant advantages of using iCloud over other email providers on this list is the ease of integration. Apple builds its desktop and iPhone mail apps with all email clients in mind, but it pays special attention to making the experience delightful for iCloud users.

Pros:

• Search functionality
• Ability to label senders as VIP to automatically filter important messages and save time
• One-click “Unsubscribe” feature
• 5GB free email storage

6. Mozilla Thunderbird

Source

Unique Feature: Customization features and the ability to open multiple emails in tabs

Sign up here.

Type of email: Email clients

Who should use it: Anyone looking for a simple but customizable email inbox.

Thunderbird, a free email application from Mozilla, known for Firefox, offers a quick email inbox setup and a simple, easy-to-use user interface.

The app offers customizable features, such as theme settings and app extensions to improve your email experience. The email app also allows you to open multiple emails in tabs, similar to how you would open various web pages in Firefox browsers.

Pros:

• It has a large extension library
• Integrates with Google Calendar to make task and meeting scheduling easier
• Smart email organization to reduce cluster

7. Yandex Mail

Source

Unique Feature: 10 GB of free cloud storage

Sign up here.

Type of email: Webmail

Who should use it: anyone seeking a free email with additional storage capabilities.

Yandex is a Russian web company that offers a global email tool. You can sign up for a free account with the tool, link it to your Facebook, Twitter, or Gmail accounts, and personalize your email inbox.

Like many of the other providers on this list, Yandex’s email inbox can be set to filter or prioritize emails so you see messages from real people. It can also recognize keywords in messages and subject lines and organize emails into categorized inboxes. Additionally, users who sign up for Yandex mail get 10 GB of free cloud storage.

Pros:

• Auto-reminder for un-replied mails
• In-built translator
• Read receipts on sent emails
• 10 GB free cloud storage

8. Zoho

Source

Unique Feature: 25 Business Addresses

Sign up here.

Type of email: Webmail

Who should use it: startups and small businesses.

This is the first of the free email accounts for privacy to make our list, but it holds a ton of potential for businesses.

The first thing you’ll notice about Zoho is its user-friendliness. From integrating with Google Drive, Box, and other cloud-based file managers, to its built-in task manager, this email service offers a simple way to accomplish all of your daily tasks.

The real difference-maker, though, is the ability to customize the domain name for up to 25 connected email addresses. Want to replace “@zoho.com” with the name of your business’s website? You can do so under Zoho Lite, which gives you 5 GB for free — all under [email protected].

Pros:

• Doesn’t scan your inbox for advertisement purposes
• Emails are in an encrypted format
• Notifies you if your messages don’t deliver
• Integrates easily with the Zoho CRM

9. ProtonMail

Source

Unique Feature: Encrypted email

Sign up here.

Type of email: Webmail

Who should use it: Anyone who sends and receives sensitive information.

ProtonMail offers just 500 MB of free space, but for the worthy trade of encrypted email, allowing you to send messages that nobody else can see and disappear after a month.

What’s the catch? Is the service hard to use? ProtonMail is easy to use on any device without any software needed to encrypt your emails, as with most webmail platforms. Its inbox interface is as easy to understand at a glance as the other email services on this list.

And the tool offers quick color-coded labels to help you further organize which emails deserve the most care and protection.

Pros:

• No personal information is required to open an account
• Compatible with other email providers
• Optimized inbox to boost productivity
• End-to-end data encryption

10. GMX Mail

Source

Unique Feature: Alias email addresses

Sign up here.

Type of email: Webmail

Who should use it: Anyone who needs multiple emails with one central inbox.

While you may not have heard of GMX Mail, it’s been around for quite a while (since 1997) — and it has a bunch of features that make it worth considering.

First off, GMX offers 65GB of storage. That’s a lot of storage for a free email service. In fact, they claim that it allows you to keep nearly half a million messages in your Inbox!

Another feature worth noting is the ability to send large attachments. While many services have low caps for your email attachments, GMX Mail allows you to send files up to 50MB. That’s great if you share a ton of photos, presentations, or other large files from your account.

But the feature of GMX Mail that really sets it apart is the ability to set up to 10 alias email addresses all from within one account. This can be useful in many situations — both personally and professionally.

On a personal note, you could use one alias for all of your online purchases and logins — to keep marketing emails separate from your private messages. From a business perspective, multiple email addresses can help manage role-based emails such as [email protected] or [email protected].

Pros:

• Spam filter to protect your inbox from suspicious messages
• Easy-to-use inbox management templates
• Mail collector for keeping all your emails (even from other service providers) in a single place

11. Trustifi

Source

Unique Feature: Data loss prevention

Sign up here.

Type of email: Webmail

Who should use it: Anyone who doesn’t want to choose between having a secure and functional inbox.

Trustifi combines the best of a productive and secure email provider in one place.

With available whitelisting and blacklisting options, you can easily choose who you allow to send you messages. Trustifi is also compliant with HIPAA/HITECH, PII, GDPR, FSA, FINRA, LGPD, CCPA, and more, so you don’t have to worry about losing your account overnight.

You can even use the Trustifi add-on to add an extra security layer to your Gmail or Outlook inbox.

Pros:

• Ransomware and fraud detection
• Ability to set expiry dates on sent emails
• Seamless integrations with other email systems or service providers
• End-to-end email encryption

12. Mailfence

Source

Unique Feature: Legal protection

Sign up here.

Type of email: Webmail

Who should use it: Anyone looking for a secure email account that integrates with other tools.

Mailfence is a secure browser-based email service provider based in Belgium. Given the laws in Belgium, all your data is locked away from any third-party access.

Their free plan gives you 500 MB of email space. But to truly enjoy the best of Mailfence, you’ll have to hop on a paid plan that starts at €2.50/month.

You’d be able to create up to 10 aliases on the paid plan and have 5GB of email space, among many other features.

With Mailfence, it easy to organize your day and business because you’d be able to easily integrate your email account with your contacts, calendar, and documents.

Pros:

• Quick integration with a suite of tools
• True OpenPGP end-to-end encryption

Making the Most of Your Email

And with that, you have some of the best options for free email accounts this year. But who knows? Your next email address could be entirely different while giving you just what you need to succeed.

Editor’s note: This post was originally published in March 2018 and has been updated for comprehensiveness.

I recently bought a new laptop. Before deciding which one was right for me, I read through a number of online reviews to ensure I was making an informed decision. Once I narrowed my search down to a couple of models, I visited the store to examine specs in person before committing.

To phrase the above scenario slightly differently, I was “pulled” into consider certain brands due to their laptop marketing. Then, I was “pushed” into selecting the right one for me by going to the store to read the marketing materials and see the laptops in person.

This is just one example of how push and pull marketing are at work both separately and together.

In this blog post. we’ll cover push marketing, pull marketing, push and pull marketing strategies, and examples of each.

What is push marketing?

Push marketing is a strategy focused on “pushing” products to a specific audience.

Also known as direct marketing, push marketing is a form of general advertising. When I grocery shop, I look for the signs that notate sales and gravitate towards them — picking up limes I never knew I needed. This is an example of push marketing.

Push Marketing Strategy

To understand a push marketing strategy, let’s consider Suzie.

Suzie’s marketing company is ready for its big debut. But the local businesses she’s trying to work with have no idea her company exists. This is a job for push marketing.

So, Suzie reaches out to businesses in her area via email marketing, puts ads in local shops, and creates a social media business page to expand her reach.

Because Suzie’s goal is to introduce her company to local businesses as she launches her new service, push marketing is an effective way to get the word out about what she does and what she offers.

For a business that’s been around for a while but still wants to execute a push strategy, another option is running a limited-time offer for your product. Use a channel your target market is closely tied to, such as a social media platform, or use landing pages to your advantage by including a CTA at the end.

What is pull marketing?

Now, let’s talk about pull marketing.

For instance, if someone is looking for a new babysitter, they might visit Care.com. They can select a babysitter based on a list of preferences that are specifically shown to fit their needs.

In the age of consumers educating themselves on products and services, pull marketing has become vital to markets with heavy saturation, like new apps or clothing companies. Pull marketing shows how you are unique as a brand.

Pull Marketing Strategy

To put this in the context of another business, let’s take a look at Luis.

When businesses are looking for a point-of-sale (POS) system, Luis wants his POS to be the one they choose.

Pull marketing channels are exactly what Luis needs to achieve this. To pull his target market, Luis starts a blog on his website, runs specialized and high-traffic social media campaigns, and focuses on differentiating his brand from his competitors.

To amp up his pull marketing strategy, Luis focuses on SEO for his online marketing to make his system discoverable to his target market. Google reviews, and word-of-mouth reviews on sites like Yelp are his best friends throughout his campaign.

Since Luis has already developed a following from his app’s debut, he can focus on credibility and reliability rather than marketing to make the next sale. After a while, this will pull customers to his business. Pull marketing strategies generally take longer than push marketing to drive results, but this strategy ensures long-term customers and growth.

Now you may be wondering about the best ways to ensure you’re selecting the right type of marketing for your business — to help with just that, lets more thoroughly compare the two strategies.

Is push or pull marketing more effective?

To decide which method best fits your business, think about how you want to approach consumers.

If you are trying to get the word out about your business, push will most likely be the way to go. If you’re a marketer building brand buzz in your market — perhaps about a specific product or service — pull would probably be best.

There are a few cons to push marketing — mainly splitting costs and keeping long-term customers. If your company is working with a supplier to implement a push marketing strategy, you’d have to split profits with the supplier at the end of the day, which means less revenue for you. Since push marketing focuses on short-term sales, building brand loyalty is difficult with an outbound strategy.

Meanwhile, a downside to pull marketing is that you might not cater to the right target audience. In order to connect to your consumers, you need to know who they are and what they’re looking for. For instance, an athlete shopping for running shoes might not be interested in advertisements for heels.

An effective way to make sure you’re covering all bases with your marketing strategy is by implementing a push and pull marketing strategy — you can marry the best parts of both strategies in a way that’s complementary to your business, audience, and goals.

Push and Pull Marketing Strategy

Push and pull marketing strategies can work together. Customers need a push for demand to be created and a pull to satisfy that demand. For those who haven’t heard of your company, a push is needed. For those a little further along in their buyer’s journey, you can pull them in.

The way you incorporate both strategies at your company will depend on your unique push and pull goals — to help you determine what your push and pull strategy will look like, lets review some examples of push marketing followed by examples of pull marketing. Then, you’ll have a stronger understanding of what your strategy will end up looking like.

Push Strategy Examples

1. Display Ads

Display ads appear in areas that are specifically dedicated to paid ads and may be formatted in a variety of ways, such as a banner ad. There are also display ads on social media platforms, such as Instagram, that you can create and share.

2. Billboards

Billboards are an effective way of building brand awareness and broadcasting your business, product, service, or campaign to as many people as possible. They’re strategically placed in high-traffic areas to get as many eyes on them (and hopefully, members of your target audience).

3. Direct Marketing

Direct marketing and direct advertising are also forms of push marketing — this can happen in a showroom, at a trade show, or in a brick-and-mortar store. It might also entail someone at a grocery store, like Trader Joes, offering free samples to shoppers.

Pull Strategy Examples

1. Social Media Marketing

Disregarding social media paid ads, as mentioned in the push strategy section above, there are a number of ways you can use social media marketing as a form of pull marketing. This includes how-to videos, influencer content (e.g. an influencer sharing a demo on how they use your product), beautiful images and videos of your product, and co-marketing campaigns on social media.

2. SEO

Search engine optimization (SEO) is a strategy that allows you to get your content, web pages, and more in front of the people who are searching for relevant keywords, phrases, and terms.

When you optimize your web pages and other content for those search terms your target audience is actively looking for, your marketing materials and web pages will appear in front of them organically. This is a great way to naturally get in front of your target audience and buyer perosnas without feeling pushy while also increasing brand awareness.

3. Blogs

Blogging is an effective way of educating your target audience and providing them with the knowledge they need to make informed buying decisions, understand how to use and apply your product or service, or gain insight into changes in an industry, product updates, etc.

When you search engine optimize your blog content, it appears in front of your target audience organically on search engines like Google, automatically increasing the number of people who see and interact with your content as well as improving brand awareness and more.

Start Using Push and Pull Marketing

Start using push and pull marketing strategies to combine the power of outbound and inbound strategies and get the most out of your marketing efforts.

Editor’s note: This post was originally published in September 2019 and has been updated for comprehensiveness.