Categories B2B

Instagram Cancels Plans for TikTok-Like Full-Screen Video Feed: What Brands Can Learn

Gone almost as fast as it was introduced — Instagram’s full-screen video feed proposal has been retired.

Earlier this summer, Instagram revealed plans to test out a new full-screen mode for its feed and an updated navigation bar, hoping to make content on the platform more immersive than its signature, scrollable picture feed.

New Data: Instagram Engagement Report [2022 Version]

This decision was congruent with the company’s stated goal of making its competition with TikTok a major priority, as the appeal of TikTok lies within its fullscreen randomized video feed, intuitive algorithm, and easy to navigate UX.

Instagram's plans for TikTok-like full screen video feed example

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To rival their competitor in the form of mimicry entailed putting more reels and suggested content into the feeds of Instagram users, and to put more an emphasis on video content as opposed to stills.

Michael Sayman, a former software engineer with experience working in Facebook, Google and Twitter says, “Everyone’s eyes are glued to TikTok and the way it works right now,” in regard to the way it’s won over younger age demographics.

Instagram knew their target demographic was primarily Millennials; roughly 31% of global Instagram audiences were aged between 25 and 34 years.

TikTok, on the other hand, has amassed a massive following of Gen X and Gen Z; 25% aged between 10 to 19 years, and 22% to users aged between 20 and 29. Instagram wanted to tap into the success garnered from younger audiences as TikTok grew exponentially in 2021, generating $4.6 billion, a 142% increase year-on-year.

Why did Instagram walk back its plans?

Any social media marketer can tell you that a successful brand needs to be adaptable and reflect changes in user behavior, but this constant need for innovation can be met with huge success, or a PR blunder. Instagram experienced the latter.

Outcry of dismay came from viral infographics in the Instagram app and seeped out into competitor platforms from users upset at the announcement.

The most viral calls for Instagram to cancel its plans were in the form of a Change.org petition titled, “MAKE INSTAGRAM INSTAGRAM AGAIN.” That was even endorsed by the likes of celebrities such as Kylie Jenner who’ve amassed over 300 million followers on the platform.

make instagram instagram again change.org petition

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I can only imagine the panic that Instagram’s marketing team had gone through after the announcement as a marketer myself, but I can see why it played out the way it did. There were many factors that could have led to this eruption of emotion at the company’s announcement.

Why Instagrammers Don’t Want the Full Screen

Social media users don’t necessarily dislike viewing fullscreen content. If that was the case then TikTok wouldn’t have amounted to over one billion monthly active users.

What really makes people dislike the full-screen UX change is that it takes away what they enjoy most from the app — its originality and the nostalgia its user base loves is something that they don’t want to fade away.

Instagram’s current feed draws in consumers differently from competitors because it’s:

  • More intimate and than fleeting or short tweets on Twitter
  • A “cooler” social space to connect with friends, family and creators than Facebook
  • More diverse active users with longer-lasting content than Snapchat
  • Isn’t exclusionary like Clubhouse

The further it strays from its original mission and vision, especially with previous editions like shopping features and reels, the less users will actually derive value or emotional attachment to the platform they know and love.

What Brands Can Learn

The fact that Instagram learned from its mistake and rolled back its planned feed changes is a teachable moment for marketers and brands looking to avoid this type of uproar.

1. Run major UX changes by your audiences.

Your biggest asset as a social media channel is your users. They’re the ones that drive your relevance, produce content that reel in more sign-ups, and make your platform worth visiting — so why would you exclude them from the conversation?

Your audience knows and uses your platform on a daily basis, so when you prepare soft-launch UX changes, let them know. Notify your audience of what’s to come and give them the ability to chime in, this is known as social listening and has the potential to increase your company’s longevity if you can keep them satisfied.

2. Understand what your audience wants from you.

One of the most prevalent complaints I’ve seen through the past few years on social media channels like Twitter, TikTok, and Instagram is that the new updates in UX/UI are usually never the ones users are actively asking for.

Coming from my own experience online, I’ve found that the most common gripes social media users have shared is their disinterest in changes that no one’s really asked for.

For years, the two most talked about demands have been for Instagram to:

  • Prioritize chronological timelines over suggested feed
  • Revert the algorithm to prioritize photos

And while not every request is feasible, or necessarily in the vision of the brand’s future, understanding the want and needs of the people using your product or service is necessary for continued growth and improvement.

3. Identify where to innovate rather than compete.

Brands have to learn how to do more than just mimic to establish market dominance, and that can manifest from refocusing on innovation.

Re-centering strategy on more in-depth market research and exploring ideas that haven’t already been done can be a challenge, especially when the dta isn’t already there to back up on its success, but it’s worth trying if you invest the time and effort to figure out what’ll take the digital world by storm.

4. Learn when and how to pivot.

Effective and organized change management is an important part of any growing or evolving company.

As marketers, our job is to make the brand image shine with each and every addition, change or innovation your brand executes. But in the case of an abandoned idea, you’ve got to work against the clock to refocus on the next best thing.

Marketing is a constant experiment with never ending variables, so prioritize on adapting with those variables as they come.

What’s Next For Instagram?

In July, Instagram Head Adam Mosseri wrote, Now, I want to be clear: We’re going to continue to support photos—it’s part of our heritage, you know, I love photos; I know a lot of you out there love photos too. That said, I need to be honest—I do believe that more and more of Instagram is going to become video over time.”

“We see this even if we change nothing. We see this even if you just look at the chronological feed,” he added. “If you look at what people share on Instagram, that’s shifting more and more to videos overtime. If you look at what people like and consume and view on Instagram, that’s also shifting more and more to video over time, even when we stop changing anything. So, we’re going to have to lean into that shift while continuing to support photos.”

From this message alone — it’s safe to say that Instagram isn’t going to shy away from change. As one of the largest social media platforms, it has a lot at stake if it becomes too stale or stagnant, but also has just as much to lose if it fails to keep its charm.

And as fast as the company was to implement and cancel TikTok-like video feed plans, it seems they’re already in the works of adding new challenge-like features against even newer competitors like BeReal.

Wherever Instagram’s headed, I hope its team takes heed from users and keeps a healthy balance between active listening and innovating.

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Categories B2B

How to Grow Your Podcast

Podcasts have become increasingly popular over the years for a variety of reasons. As more people work from home, listening to podcasts helps them feel like they’re a part of a discussion among friends. Podcasts are also easily accessible and can be listened to anywhere, whether you’re on a long commute or a quick jog.

As podcasts become more relevant, more seem to be published every day — so if you’re interested in starting one, you’re probably wondering how to grow your podcast audience and stand out above the rest.

Fortunately, there are many simple steps you can take to expand your podcast’s reach. From leveraging email marketing to networking with other podcasters, growing your podcast doesn’t have to be a challenge. Let’s explore several different tasks you can do to find your audience.

➝ Free Guide: How to Start a Podcast

  1. Submit your content to every podcast app and directory.
  2. Have a target audience.
  3. Add video to your podcast.
  4. Be active on social media.
  5. Network within the podcast community.
  6. Share older podcast episodes.
  7. Create a podcast trailer.
  8. Host a contest or giveaway.
  9. Set up and organize a website.
  10. Leverage email marketing.
  11. Invite guests.
  12. Become a guest yourself.
  13. Invest money in ads.
  14. Use podcast SEO.
  15. Build a marketing workflow.
  16. Include a Call-to-Action.

How to Grow Your Podcast Audience in 16 Steps

Whether you’re a new podcaster building an audience from scratch or a more established podcaster trying to expand your reach, here are some methods you should include in your marketing strategy:

1. Submit your content to every podcast app and directory.

In order to grow your audience, your podcast needs to be available wherever the listeners are. To get that kind of exposure, submit your podcast’s RSS Feed to every podcast directory you can find.

Start with platforms like Apple Podcasts, Spotify, and Google Podcasts since they are the most popular platforms — but don’t stop there. There are plenty of smaller podcast platforms listeners use every day, so you need to submit your RSS Feed to those places as well to attract as many listeners as possible.

Though submitting your podcast to all these different places might sound overwhelming, it’s actually very simple. Just open an account and submit your podcast to each show by completing a form. Once you’ve done that, your show will automatically update on each platform every time you post a new episode.

2. Have a target audience.

Creating a podcast you think everyone can enjoy may sound like a good idea, but podcasts without a niche are very difficult to market — especially if they’re brand new. Instead of trying to have mass appeal, find a clear focus for your podcast.

For example, For Colored Nerds is a weekly podcast that uses pop culture as a way to dissect different aspects of Black culture. The podcast was so successful it led to the hosts being picked up for another podcast called The Nod, which was adapted into a TV show on Quibi.

3. Add video to your podcast.

Video is still a preferred format for many consumers, so you should find ways to incorporate video into your podcast. One way to do this is to simply add a static image to your audio file so you can convert it to a video file.

Another way is to film yourself recording the podcast with your guests and co-hosts. You can also create short video clips of standout moments from your episodes. No matter what you decide, always post video content to YouTube and apps like Instagram and TikTok.

4. Be active on social media.

Attract and engage with your audience online by responding to comments on apps like Twitter, Instagram, TikTok, and Facebook. For example, Crissle West is one of the hosts of a podcast called The Read.

In between episodes she can be found on Twitter interacting with her followers, posting about her favorite artists, and answering questions about episodes. The Read also has a segment that focuses on mental health, and Crissle will sometimes post mental health advice on Twitter as well.

5. Network within the podcast community.

Join Facebook groups, Reddit forums, and other online podcaster communities to network. In these digital spaces, you can answer questions, get useful tips, contribute to discussion topics, and showcase your personality.

Another way to get involved in the podcast community is to attend conferences, exhibitions, and meetups geared towards podcasters and content creators in your niche. Networking within the community will open doors to new opportunities, help you find great guest speakers, and will help you guest on other podcasts.

6. Share older podcast episodes.

Promoting your latest episode is important, but you shouldn’t stop there. Give your older episodes a second life online by sharing older clips whenever possible.

For example, if there is a topic trending on social media that you’ve covered in an old episode, share a clip from that episode that coincides with the trending discussion. You can also make a compilation video of some of your favorite moments from past episodes and post it on YouTube.

7. Create a podcast trailer.

In the same way movie trailers can entice viewers to watch a new film, podcast trailers can entice listeners to tune in. For the trailer, avoid just using a snippet from a previous episode.

Instead, get creative and craft something that perfectly captures your podcast’s value. You can do this by compiling a montage of clips or using narration. Be sure to showcase your best moments and the biggest guests you’ve had on the show.

Once you’ve created your custom trailer, post it on all platforms — and pin the trailer to the top of your profiles so it’s the first thing potential listeners see.

8. Host a contest or giveaway.

Few people can resist the allure of free stuff, so contests and giveaways are one of the easiest ways to attract an audience to your podcast —but be aware that some people will only engage with your podcast for the chance to win something and won’t stick around after the contest or giveaway is over.

To make the contest work in your favor, have listeners leave reviews or generate buzz about your podcast for a chance to win.

For example, announce the giveaway on your show and on social media. Tell your listeners to leave reviews about your podcast on platforms like Apple Podcasts and Google Podcasts, — then you can pick a random reviewer to win. Even if that person never tunes in again after winning the prize, their favorable review will last forever.

9. Set up and organize a website.

Your listeners will likely only listen to your podcast on their favorite platforms, but having a website can still help your podcast grow its audience. A website will give potential listeners the opportunity to find your site, listen to a sample of an episode or two, and read what your podcast is about before deciding to commit to listening fully.

Make sure to use SEO to boost your website in search results. To do this, create a unique page on your website for every new episode. Then add notes and a complete transcript of your episode to the page. Use keywords in the notes, descriptions, and wherever appropriate.

10. Leverage email marketing.

Another perk to having a website is that it can collect email addresses you can send marketing content to. Add sign up boxes at the end of each blog post and to your social media profiles, or you can overlay the entire website to get your fans email addresses.

Once you have that information, you can send email notifications whenever a new episode drops or send a weekly newsletter. Don’t be afraid to get creative. For example, if you run a podcast about comic books, you can send listeners an email recommending a new Marvel film hitting theaters.

11. Invite guests.

Interview guests who are within your niche so that you can expose your content to their audience. Your guest will likely take to social media to promote their appearance on your podcast, resulting in free marketing.

You also don’t have to invite famous celebrities or high-profile influencers. Though guests with a large fanbase are valuable, anyone with a good story that fits within your topic can make your podcast stand out. Just make sure you’re prepared with good questions and a topic of discussion.

12. Become a guest yourself.

You’ve networked within the podcast community and have had guests on your platform, so why not use the connections you’ve made to become a guest yourself? If you’re not being invited organically then reach out to shows you think you can add value to.

When you do this, prepare an elevator pitch that explains who you are, what you do, and why you’d be an excellent guest. And once you’re a guest, don’t forget to promote your podcast, social media, and website.

13. Invest money in ads.

The strategies I’ve listed all have the potential to grow your channel over time, but if you want quicker results you should also leverage paid advertising. For example, you can purchase ad space on another podcast that is similar to yours.

If you go this route, purchase space on about four episodes to get enough exposure. You can also purchase Google and Facebook Ads to boost visibility.

14. Use podcast SEO.

I mentioned using SEO for your podcast’s website, but podcast SEO is just as important. Since podcasts are an audio medium, there aren’t a whole lot of SEO opportunities — but there are still a few to take advantage of.

Include the names of any guests, topics, or events in your episode that can grab listeners’ attention when they’re searching podcast directories. You should also include words and phrases in your description and headlines that listeners would type into search engines.

15. Build a marketing workflow.

Create a checklist to follow each time you publish a new episode. This will help you stay consistent in your marketing efforts and ensure every episode is getting the same chance to flourish online.

Over time, you can refine your marketing flow as you figure out what works and what doesn’t. Here are some tasks to include in your workflow:

  • Craft promotional posts, graphics, and videos for TikTok, Twitter, Instagram, and Facebook.
  • Deliver media kits with social media posts and copy to guests so they can easily promote the episode.
  • Publish a blog post to the website with the episode’s description and transcription.
  • Add the latest episode to your email signature.

16. Include a Call-to-Action.

At some point in every podcast episode you need to include a call to action. A CTA is a request for listeners to do something. Most podcasts typically have them at the beginning and end of each episode. Your CTA should be attention-grabbing but also short and simple. Here are a few examples:

  • “Remember to follow [Podcast Name] on Instagram, Twitter, and TikTok for the latest news regarding episodes and contests.”
  • “Make sure to hit the subscribe button if you haven’t already so you’ll never miss an episode.”
  • “Visit our website so you can subscribe to our newsletter and get the latest updates on our show straight to your email.”

Once again, always include a CTA in every podcast episode, in fact — make it a part of your marketing workflow.

It seems like a new podcast is airing every day, but these tips will help your podcast stand apart from the competition. Now that you know what you need to do, you’re ready to start promoting your podcast and growing your audience.

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Categories B2B

10 Ways to Monetize a Podcast (+ Examples)

82% of marketers planned to continue investing the same amount or increase their investments in podcasts and other audio content for 2022.

This means that all marketers, from those just getting started to those with established shows, are likely looking for ways to monetize their content. In this post, we’ll cover 10 strategies that will help you monetize your podcasts and achieve high ROI.

➝ Free Guide: How to Start a Podcast

How to Monetize a Podcast

1. Find sponsorship deals.

Finding sponsorship deals involves finding brands or businesses that want to take advantage of your listenership and giving them space and time to run an ad on your show. Costs depend on the advertiser and your show statistics, but the average cost is $10 to $50 CPM (cost per thousand impressions), and higher prices go to shows with higher listenership.

Dax Shepherd, the host of Armchair Expert, uses this strategy and features ads from sponsors in his show. Some ads are host-read, meaning Shepherd reads them himself, and others are advertiser made. The podcast snippet below is an ad from a recent episode.

 

You can also sell advertising space to other podcasts.

2. Become a sponsor for another podcast.

Becoming a sponsor for another show is the same as finding sponsorship deals, except you’re promoting another show rather than a brand or business. You can record these promotions yourself, or the podcast can submit its own pre-recorded ad.

3. Join an advertising network.

Joining an advertising network helps you monetize your podcast as you would with finding sponsorships, but the network does the work for you as it helps you find sponsors in exchange for a cut of your ad revenue.

4. Sell show merchandise.

Listeners that love your show are probably interested in buying merchandise related to your show, like t-shirts, stickers, and other novelty items. Doing this is a great way to monetize your podcast with merch sales and give your listeners an additional way to connect with you and your show.

The CEO School podcast, hosted by Suneera Madhani, sells show merch, from candles to planners to mystery boxes.

how to monetize a podcast: sell merch

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5. Offer premium paid content.

If you have an established audience, chances are that many are willing to pay for additional opportunities to hear from you. As such, a great way to monetize your podcasts is by offering exclusive premium content that requires payment to access.

Some ways to leverage this strategy are to sell access to exclusive Q&Q episodes, ad-free episodes, extended cuts, exclusive interviews, or even early access to scheduled episodes. Many podcasters use Patreon and Stitcher Premium to create exclusive opportunities.

6. Create tiered premium content.

Another option when creating paid content is to create tiered membership or content tiers, where listener access becomes more exclusive in higher-paid tears.

For example, maybe your lowest tier gets early access to episodes and merch, the second tier gets the same plus one bonus episode per month, and the highest level gets everything in addition to monthly Q&As and exclusive merch.

Last Podcast On The Left has a tiered membership program on Patreon, where listeners subscribe to their preferred tier for exclusive content like extra episodes, access to presale tickets, and discount codes.

how to monetize a podcast: offer tiered membership subscriptions

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7. Accept donations.

Accepting donations is a way to monetize your podcasts with audience support. This is a valuable strategy for podcasts just getting started, as audiences that like what you offer and want to continue hearing more might be eager to support you to ensure they can still listen to your show.

Patreon is commonly used to accept donations.

8. Use affiliate marketing.

Affiliate marketing is promoting products or services on your show in exchange for a commission. The end payout is tracked through an affiliate link or code unique to your podcast, so the receiving business knows when a customer has come from your show.

Ear Biscuits, hosted by comedy duo Rhett and Link, uses affiliate marketing to monetize their podcast. In a recent episode, they plugged a company called Sike, and interested listeners would receive 10% off of purchase if they used Ear Biscuit’s unique code EBMADEYOULOOK.

how to monetize a podcast: use affiliate marketing

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9. Share video or audio recordings of your show on YouTube.

An easy way to monetize your show with few additional steps is to record your podcast sessions on video, upload them to YouTube, and monetize them with YouTube Ads. Some people might prefer to watch and listen, so you’re also providing your audience an additional way to engage with your content.

If you don’t want to record video, the strategy still works for audio recordings.

10. Host live podcast recording events.

A live event for your show can be an in-person recording session that listeners attend and watch in real-time. You can generate revenue by selling tickets to the event and then monetize your episodes with ads and sponsorships when you upload them for regular listening.

Podcast But Outside, a popular interview-based podcast, goes on tour and hosts live events, where listeners can buy a ticket and experience the show in real life.

how to monetize a podcast: host live events

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Ready to record?

All the strategies on this list will help you monetize your podcasts, regardless of whether you have an established show or are just getting started.

Pick a method that works for you, plan it out, and click record — your audience will love to listen.

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Categories B2B

8 Steps to Launching an Online Learning Academy Your Customers Will Love

73% of people say customer experience impacts their purchasing decisions.

Which means, nowadays, companies are looking for fresh ways to keep their customers happy.

Many companies are doing this by launching customer education programs and online learning academies that give their customers access to resources, blog posts, webinars, knowledge centers, and certification courses that help them learn about their product, troubleshoot problems, and ultimately realize product value.

The HubSpot Academy is an excellent example of this. Launched in 2012 as a way to help its customers learn and apply new marketing skills to grow their business, The HubSpot Academy has evolved into the go-to destination for hundreds of thousands of people looking to improve their skills related to inbound marketing, sales, and customer service/support.  

Among other things, a strong learning academy can help you provide helpful resources to your customers, increase customer retention, engage with new prospects, and build domain authority. 

From the outside looking in, creating an online learning academy on this scale may seem intimidating, if not impossible. But launching one isn’t as out of reach as you might think. Let’s walk through the necessary steps to launch an online learning academy your customers will love.

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How to Launch a Successful Online Academy in 8 Steps

1. Set a specific goal.

When you’re starting your online-learning journey, it can be easy to get lost in the possibilities.

For instance, maybe you want to help your Customer Success (CS) team speed up onboarding.

You also want to reduce the number of support tickets and issues for your Customer Services team. And you want to increase product adoption for your Product team.

And you want to boost lifetime value (LTV) for your Leadership team.

All of these outcomes are possible with an online learning academy, but at this point in your journey, pick one.  

To help you decide, identify your ideal learner persona and their biggest challenge. Ask yourself:

  • Are you struggling to get them using a new feature?
  • Does engagement decline after onboarding?
  • Are your Customer Success Managers (CSMs) overwhelmed by support tickets and requests?

Figure out what’s pressing right now and start there.

Then, solve that challenge, prove the value to internal stakeholders, especially your leadership team, and start solving more company and customer challenges.

2. Build your team.

One could argue that building a team should come before you set your goals, or at least in tandem with it, but for the sake of this article, I put it here — look at goal setting and team building as steps 1a and 1b.

Just like you don’t want to spread your resources too thin by setting too many goals at the beginning, don’t bring too many cooks into the kitchen.

Instead, have one person lead the charge who’s passionate about online learning and aligned with your goal.

Building Your Team

  • Subject Matter Expert (SME): The SME understands your customers, their challenges and what they’ll need from the content to realize product value.  
  • Instructional Designer (ID): The ID is someone who has design expertise and training in developing content to achieve specific learning outcomes.
  • Technical Expert: The technical expert ensures that the learning management system (LMS) or other learning technology works properly, including integrations and data collection. They can also lead the changeover from legacy learning technology.
  • Executive Sponsor: An executive sponsor ensures you have a line of sight into the boardroom and maintain alignment. An executive sponsor is a “must-have” for even the newest teams.

In a perfect world, you’d build a cross-functional team that has all of these roles filled.

In reality, that’s probably not going to happen at this point.

So, if you’re embarking on this adventure, know that you don’t need a formal team to get started. You only need someone passionate about learning, some content, and customers excited to learn.

3. Consider an LMS.

Most, if not all, established online learning academies ride on the back of an LMS due to their ability to help teams create, manage, deliver, track and optimize content at scale.

Consider this scenario: You’re using blog posts, videos, quizzes and certifications to train 150 customers — but you’re not using an LMS.

In turn, CSMs, Support, and Service teams pull the necessary levers manually to keep customers happy and realizing value. For instance, they might need to send onboarding documentation when a new customer signs the dotted line.

For newer companies dipping their toes into online learning, these teams might be able to keep pace with this demand without sacrificing the white-glove service customers demand.  

That said, as the product evolves, and the customer base grows, content creation accelerates and customer demands will intensify, making it harder for your team’s to keep up manually.  

An LMS automates these tedious and time-consuming tasks and ensures you’re providing the best learning experience without drowning your Service and Support teams.

With an always-on learning academy, you also allow your customers to learn whenever and wherever they want. Not only does this make sense for a remote world, but it reduces the strain on your teams by giving customers the chance to solve their own problems without submitting a ticket or emailing their CSM.

Pro Tip: When you’re looking for an LMS, prioritize mobile-friendliness and cloud-based software. With a mobile LMS, you can deliver flexible and accessible learning to the devices your customers actively use. A cloud-based LMS allows you to scale and localize content without disrupting the learning experience.

4. Create content.

When you’re just getting into online learning and ready to start creating content, you’ll fall into one of two groups:

  • Group #1: You have content (a lot or a little)
  • Group #2: You don’t have content

If you’re in the first group, major props — your launch date just got closer. The only step you’ll want to take now is to make sure the content aligns with your persona and achieves the right outcome (e.g., helps your customers activate their account or use an advanced feature).

If you’re in the second group, I still give you props — you just have a little more work to do. Luckily, content creation isn’t as complex or laborious as you’d think.

If starting from scratch, be strategic and ask yourself what you absolutely need to get your minimum viable product (MVP) off the ground.

Then, outline that content, including the description, objectives, titles, and content types. From there, work with your team to create content or a course (whatever you have the time for).

Pro Tip: If you’re struggling to create content due to a lack of resources, see if other teams have some. For example, the Marketing team might have an overview deck. Similarly, your Support team might have a document of common challenges.

As you’re creating content, keep scale in mind. You’ll want to consider:

  • How will you create content to speak to different cultures and languages as you grow?
  • What happens when you grow your team and more people are involved in content creation?
  • How will you know what to update and when?
  • How will you create content to meet different learning styles?

The sooner you answer these questions, the better. While it may seem fruitless to address them now given the scope of your online learning academy, a time will come when you’re ready to scale.

By thinking about scale now, you’ll be able to grow without disrupting the learning experience for your customers.

HubSpot Academy

5. Put everything under a microscope.

Before you launch, examine all parts of your online learning academy, from your processes, team and the LMS (if you’re using one).  

  • Content: Does your content do its job and lead to the intended learning outcomes?
  • Team: Is your team ready to go? Does everyone understand their roles and responsibilities? Do they have a good understanding of the academy’s goal and what they have to do to ensure your customers succeed?
  • LMS: Is the data you’ll need to prove ROI flowing between systems? How about the integrations, like one with your CRM? Are automated emails going out as intended? You should also have your technical expert look at the backend of the LMS. First impressions matter, so ensure everything is working and primed to deliver a seamless learning experience.

You can take it one step further by asking a small group of customers to go through the process. Then, take their feedback and make adjustments before launching to everyone.  

Finally, before you officially launch, communicate with the rest of the company, especially the leadership team, and let them know what you’re doing.

While your success ultimately hinges on your customers buying into online learning, company-wide support will go a long way, too.

6. Let it fly.

It’s time to launch.

Remember: This is the beginning of your journey — think of this as V1 or your MVP. Your learning academy will evolve, but your focus now needs to be on getting your customers engaged.

Then, once you start tracking performance and sourcing feedback, you can iterate (step #7).

Pro Tip: This version of your online learning academy will almost certainly lack some features and capabilities you’ve been thinking about from the start. That’s great. Keep this “wishlist” in your back pocket and cross features and capabilities off as you grow and the resources become available.

7. Shout it from the mountain tops.

In tandem with your launch — if not leading up to it — hit up Slack, email, the breakroom, Zoom or any other way you connect with people and let them know what you’re doing.

Do this from two angles:

  • Internal: Tell as many people and teams as possible about your academy and how it can help them. For example, show the Support team how it can help reduce support tickets. Tell your Sales team how it can help them close deals faster. Your goal is to get people excited and show them how the academy helps them look like rockstars. The more buy-in you have from people inside your company, the easier it’ll be to maintain buy-in and budget.
  • External: Let your customers know what’s coming. Show them why you’ve launched your academy and how it’ll help them. Then, show them how to navigate it, access content and reach out for additional support. Your goal is to get them inside and engaged; you want to start creating a sticky environment they’ll rely on far into the future.

As you go, keep the communication going by celebrating wins, sharing resources on new features, and more to keep your company and customers engaged.

Online learning is a marathon, not a sprint. If people peter out after a few weeks, the time you spent up until now will be largely for naught.

8. Make it even better.

I said it once, but it begs repeating: The online learning academy you launch is not in its final form.

As everyone gets used to online learning, start sourcing feedback to get a clear vantage point into how things are going.

Is your team operating smoothly?

Is your content effective?

Are videos the right length?

Do your quizzes miss the mark because they require customers to answer short-form questions?

Are certain content formats working better than others?

Is the LMS working properly?

As you gather these insights, make improvements to enhance the learning experience and ensure you’re still delivering an experience that delights — and helps retains — your customers.

Launch an Online Learning Academy Your Customers Will Love

Don’t let a lack of bandwidth, resources or experience stop you from launching an online learning academy — launching one your customers will love is only 8 steps away.

In 2022 and beyond, these 8 steps are some of the most important ones you can make.

Your customers (and your bottom line) will thank you.

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Categories B2B

How to Network Effectively: 10 Tips You Can Start Using Today

“Networking” is a buzzword that many of us have a serious love/hate relationship with.

Whether you’re trying to develop your personal career or forge new business relationships, making offline, personal connections has become even more critical as online social networking becomes the norm.

This guide will help you navigate those uncomfortable face-to-face networking situations, so the next time you step into a room of potential connections, you’ll feel ready to dive right into relationship-building conversations.

→ Download Now: 80 Professional Bio Examples [Free Templates]

1. Network before job searching.

As anyone who has ever looked for a job can attest, the process can be daunting. Knowing who to reach out to can make all the difference.

One way to make the process a little easier is to start networking with people before you even begin looking for a job. That way, when the time comes, you will already have contacts to leverage.

Building relationships with people in your industry can help you to get your foot in the door, and it can also give you an inside look at what companies are hiring.

In addition, you can identify mentors who can provide guidance and support throughout your career.

2. Come prepared with a clear goal in mind.

Next time you’re going to an event, ask yourself: “Who do I want to meet, and why?

Certain event registration platforms will share attendee lists on the registration page. If a guest list like this is available, take a moment to scan it.

You might discover potential clients, mentors, or employees you want to connect with.

For instance, let’s say you’re the CMO of a successful lawn-mowing business and your goal is to leave the event with 10 leads.

Having a specific goal in mind will allow you to prepare effectively and keep you focused during networking events.

It will make your conversations less ambiguous and lead to better alignment with your connections.

3. Have some conversation starters ready.

Approaching a big or small group can be intimidating. With the right approach, you can join an existing conversation or start your own successfully.

Ease into the evening by introducing yourself to one person who is also flying solo and looking for someone to talk to.

Ahead of time, read up on industry news and trends so you’ll be prepared to spark conversation and ask for other people’s thoughts on topics that are interesting to both of you.

Other great conversation starters include:

  • What do you do for work?
  • What brought you to this event?
  • What do you think about the event so far?
  • Are you familiar with any of the speakers?

Your first connection at an event is your gateway to meeting more people. Maybe they came with friends they can introduce you to, or maybe you’ll decide to break into bigger groups together.

Whoever you approach first, relieve some of the awkwardness with informed, relevant conversation starters to get in the swing of things together.

Once your first conversation goes smoothly, it’ll give you the confidence to interact with others.

4. Introduce yourself to someone more experienced.

We sometimes walk into networking events with high hopes of meeting the CEO of a company we admire, or the author of a book that kickstarted our career.

We’re so thrilled to be in the same place as them, but suddenly, you spot them across the room and become nervous, awkward, and maybe a little bit sweaty.

So how can you successfully strike up a conversation?

First and foremost, make sure you have a purpose. Butting into their conversation to tell them you love their work or admire their approach will not invite stimulating conversation. It’s more likely to evoke a simple “thank you.”

Consider what it is about this person that resonated with you, and tie it into your work, projects, or philosophy.

Approach them with confidence, and introduce yourself not as a fan, but as an equal – because you are – and say something thought-provoking that they can relate to.

Like this: “Your application of inbound marketing for nonprofits was helpful for me at my last job, but I’m transitioning into a job in the pharmaceutical industry. Would you change your inbound marketing approach if you were me?

Remember that you admire this person because you respect their thought leadership. Give them a chance to admire you, too, by sparking an interesting and relevant conversation.

5. Ask people questions about themselves.

Often, we meet someone and exchange our names, company, job title, and where we grew up in about three minutes. Then we smile, look at the ground, and say something like “I love your shirt.”

When the small talk is up, it’s easy for the conversation to go south.

I’ve learned to avoid this by making them the topic of conversation.

You may be thinking, how can I make connections if we just talk about them the whole time? Well, showing genuine interest in another person can say more about you than talking about yourself could.

Besides, if a person doesn’t reciprocate the behavior and encourage you to tell them about yourself afterward, then they probably weren’t a valuable connection to begin with.

Next time a conversation is flailing, ask for them to elaborate or tell you more about themselves and you’ll find talking points you’ll be able to expand on.

6. Practice active listening.

One of the biggest challenges of networking is learning how to actively listen to others.

When we’re networking, we’re often so focused on sharing that we might not take the time to really listen to the other person.

This is essential for building strong relationships – it shows that we’re interested in what the other person has to say and that we’re paying attention.

One way to practice active listening is to paraphrase the other person’s statement. This signals to the other person that we understand them and shows that we’re engaged in the conversation.

Another technique is asking questions, which shows a genuine interest in others and invites them to keep engaging in conversation.

Active listening is a key skill for networking and will build the foundation for strong and productive relationships.

7. Write notes after each meaningful conversation.

Have you ever been in a situation where you meet someone new, have a great conversation, and then forget their name when you go to follow up?

It happens to the best of us, but there is a solution: write a personal note after each meaningful conversation.

This doesn’t have to be anything formal, just a few quick sentences about who the person is and what you talked about. That way, when you go to follow up, you’ll have all the information you need right at your fingertips.

Not only will this make you look more professional, but it will also help you build stronger relationships with the people you meet.

8. Ask for what you want.

The highlight of networking events we all fantasize about is leaving with a concrete exchange that will move our business or career forward. Maybe it’s a job offer, getting an investor on board, locking down a recommendation letter, or landing a client you’ve been after for months.

Whatever the highlight, it isn’t going to fall in our lap. We can play all the right cards to set us up for the big moment, but a time will come when we need to put ourselves out there and firmly express what we want.

The question is, how should you do this without coming across as aggressive?

Consider your answer to the classic job interview question “Why should we hire you over the other candidates?” You come up with a true, succinct, humble, and exemplary answer of why you’re the right person for the job.

Your approach to getting what you want from networking isn’t all that different, except it’s important to express your flexibility.

This combination of flexibility and confidence in getting the job done is a brilliant way to frame your next big ask: Be firm on what you want, but present it in a way that highlights the benefits for your listener.

9. Exit a conversation gracefully.

It’s important to remember that networking isn’t like speed-dating. The goal isn’t to meet as many people as you can – it’s to make valuable connections.

While it’s important not to rush through conversations for this reason, there are times when we need to jump ship. Whether you’re chatting with someone who won’t let you get a word in, or someone who is wasting time whining about their boss, you should still be polite when ending the conversation.

If there’s a lull in the conversation, say “Please let me know how that project goes, I’d love to see it and hear how it turns out.” This will show you were engaged, and though it ends the conversation in the moment, they won’t feel offended.

Alternatively, consider asking them “Have you seen anyone from [company name] tonight? I’ve been meaning to chat with them.” This will kindly express that it’s important to you to expand your network.

10. Follow up every time.

Networking can be a great way to make professional connections, but it’s only effective if you follow up. After all, exchanging business cards is only the first step in building a relationship.

If you want to make a lasting impression, you need to take the time to follow up with the people you meet.

So how do you follow up effectively? First, send a personalized email or LinkedIn message within 24 hours of meeting someone. This shows that you’re interested in keeping in touch.

Second, invite the person you met to coffee or lunch so you can further connect. After that, it’s just a matter of staying in touch by sending occasional emails, reaching out via social media, or meeting up.

Plan on attending a networking event soon? Leave awkwardness at the door by walking in with full confidence. Use the tips and remember: The outcome of the evening is up to you.

Editor’s Note: This post was originally published in Aug. 2019 and has been updated for comprehensiveness.

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Categories B2B

The B2B SaaS Sales Funnel: How Your Brand Can Optimize It to Boost Conversions

An effective B2B SaaS sales funnel is critical for your brand to drive conversions. But 68% of companies say they haven’t attempted to evaluate the impact of their sales funnel and 79% say that marketing leads are never converted.

The result is a growing need for in-depth sales funnel optimization: Companies need to consider how current funnels are performing, where they need to improve, and what steps they can take to achieve this goal.

Free Download: Sales Plan Template

In this piece, we’ll dig into B2B SaaS sales funnel basics and explore five ways your brand can optimize this approach.

B2B Sales Funnel

While the stages of the SaaS sales funnel mirror those of less specialized sales approaches, the specifics of each stage differ. Let’s take a closer look at each.

Prospects

The prospects stage is the most general and involves broadly identifying potential prospects from the market at large. The goal here isn’t to make a sale on day one but rather to raise awareness of your brand to help potential customers understand that you don’t just deliver a product, you deliver a service that’s continually supported over time.

This stage of the funnel is also known as TOFU, or Top of the Funnel.

Lead Qualification

The next stage in the SaaS sales funnel is sales qualifaciton. This focuses on vetting leads obtained in the first stage: Are they interested in your SaaS solutions? Do they have the budget and decision-making authority to purchase your product? Qualified leads help sales teams boost win rates; unqualified leads can waste time for marketers, sales teams, and customers themselves.

Intent

Intent speaks to the portion of the funnel which sees leads activity looking to learn more about your SaaS solution and draft an agreement. In this stage, your sales teams are looking to connect more deeply with prospects and answer any questions they have, ASAP.

Both lead qualification and intent fall into the middle of the funnel, or MOFU.

Close (Won or Lost)

The last stage of the sales funnel is closing. Also known as BOFU or bottom of the funnel, closing isn’t always a win — your team could almost close the deal and find themselves frustrated at the last moment.

It’s also worth noting that closing in SaaS sales isn’t an end state but rather the beginning of a relationship. Ideally, your sales team wants to negotiate an agreement that sees customers purchase initial services and come back for contract extensions time and time again.

Ready to start optimizing your SaaS sales funnel? Here are eight ways to improve.

1. Boost Awareness with TOFU

TOFU content is designed to promote awareness of what your product can do and encourage prospective buyers to get in touch. Consider the example below of Adobe’s Creative Cloud on Facebook. The company offers a slick video along with a link to on-demand video content that dives into the use of 3D art tools — which Adobe just happens to sell — and how they’re impacting automotive design.

Other TOFU approaches include how-to guides, tutorials, and multichannel social media campaigns.

2. Optimize Your Content

Content optimization takes place within 3 specific content generation tactics: utilizing a multi-channel messaging strategy, improving thought leadership positioning, and segmenting the content’s delivery.

The goal here is to connect with potential customers and give them a more in-depth look at what your brand does and what sets it apart from the competition.

3. Target the Most Valuable Leads

The first tier of funnel optimization suggests that marketers focus on targeting the most valuable leads by examining how customers sought the information to begin with. Value propositions that resonate with select groups will facilitate the differentiation of these targets. This can be the most effective when exemplified by website design, management, and optimization.

4. Qualify Leads

On average, only 27% of B2B inquiries are qualified before they are given to the sales team. This is a problem since unqualified leads are far less likely to drive conversion. As a result, it’s worth taking the time to ensure leads have the intent and authority to make purchasing decisions.

5. Improve Lead Nurturing

Now the spotlight moves to lead nurturing. Here, the goal is to engage with potential customers and provide answers to whatever questions they may have. The better your nurturing efforts, the more likely you’ll be able to close the deal and drive SaaS revenue.

6. Make the Most of MOFU

Middle of the Funnel efforts focus on intent. This goes beyond lead nurturing to dive into the details of conversion. From a SaaS perspective, this means working with B2B leads to determine their specific needs and design offerings that best align with their budget and business goals.

The more specific your team can get in discovering key pain points and potential remedies, the better your MOFU efforts.

7. Close the Deal and Keep Them Coming Back

Now it’s time to close the deal. This means presenting leads with a finished contract and service-level agreement (SLA) along with negotiating the length of the contract term. Depending on your SaaS model, you may offer a free trial or the option to cancel without penalty for the first few months.

While the best bet here is a long-term (one year or more) contract, B2B leaders may be reluctant to sign on the line for that long. No matter what the term length turns out to be, however, the underlying rule remains the same: Focus on over-delivering to exceed expectations to ensure businesses keep coming back.

Worth noting? Even lost deals offer a valuable lesson. Rather than simply chalking the experience up to bad luck, it’s a good idea to hold a team debrief to discover where sales funnel processes worked as intended and where improvements could be made.

8. Measure Success

Once you have optimized to this point, on average, 20% of your leads will have converted into sales. This number is even more important when you realize only 32% of organizations have actually identified their marketing funnels.

As a result, it’s critical to measure both current and historic success rates to see if you’re heading in the right direction. If not, it’s a good idea to assess your B2B SaaS sales funnel approach and make changes as needed.

Facilitating Funnel Functions

The concept behind the sales funnel is straightforward: Capture broad leads at the top and then refine these leads at each step to drive conversion.

In practice, however, funneling can be both time- and resource-intensive, especially for B2B SaaS connections. With an approach that targets valuable leads, highlights your ongoing value proposition, and quantifies success over time, your brand can boost funnel function and win more long-term deals.

Editor’s note: This post was originally published in August 2011 and has been updated for comprehensiveness.

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Categories B2B

29 Companies With Really Catchy Slogans & Brand Taglines

Keep it simple, stupid.

We don’t mean to offend you — this is just an example of a great slogan that also bears the truth of the power of succinctness in advertising. It’s incredibly difficult to be succinct, and it’s especially difficult to express a complex emotional concept in just a couple of words — which is exactly what slogans and taglines do.

Free Download: Slogan Writing Guide and Examples

That’s why we have a lot of respect for the brands that have done it right. These are the companies that have figured out how to convey their value propositions to their buyer personas in just one, short sentence — and a quippy one, at that.

So if you’re looking to get a little slogan inspiration of your own, take a look at some of our favorite company slogans and taglines from both past and present. But before we get into specific examples, let’s quickly go over what a slogan is, how it differs from a tagline, and what makes these branded one-liners stand out.

What Is a Slogan?

In business, a slogan is “a catchphrase or small group of words that are combined in a special way to identify a product or company,” according to Entrepreneur.com’s small business encyclopedia.

In many ways, they’re like mini-mission statements.

Companies have slogans for the same reason they have logos: advertising. While logos are visual representations of a brand, slogans are audible representations of a brand. Both formats grab consumers’ attention more readily than a company’s name or product might. Plus, they’re simpler to understand and remember.

The goal? To leave a key brand message in consumers’ minds so that, if they remember nothing else from an advertisement, they’ll remember the slogan.

What Makes a Great Slogan?

According to HowStuffWorks, a great slogan has most, or all, of the following characteristics:

1. It’s memorable.

Is the slogan quickly recognizable? Will people only have to spend a second or two thinking about it? A brief but strong few words can go a long way in advertisements, videos, posters, business cards, swag, and other places.

2. It includes a key benefit.

Ever heard the marketing advice, “Sell the sizzle, not the steak”? It means sell the benefits, not the features — which applies perfectly to slogans. A great slogan makes a company or product’s benefits clear to the audience.

3. It differentiates the brand.

Does your light beer have the fullest flavor? Or maybe the fewest calories? What is it about your product or brand that sets it apart from competitors? (Check out our essential branding guide here.)

4. It imparts positive feelings about the brand.

The best taglines use words that are upbeat. For example, Reese’s Peanut Butter Cups’ slogan, “Two great tastes that taste great together,” gives the audience good feelings about Reese’s, whereas a slogan like Lea & Perrins’, “Steak sauce only a cow could hate,” uses negative words. We could argue that the former leaves a better impression on the audience.

Slogan vs. Tagline

Although both “slogan” and “tagline” tend to be used interchangeably, they actually serve two different purposes.

As we mentioned in Entrepreneur.com’s definition above, a slogan identifies a product or company. So does a tagline, for that matter. Where these terms differ is in how they position a company in its industry.

  • A slogan encompasses a company’s mission, what it stands for, and even how it’s helping customers in the individual campaigns the company might run. Slogans can therefore be longer than taglines, as you’ll see in the list below.
  • A tagline is a catchy quip that evokes an image of your brand in the minds of your customers. Taglines enable people to make lighthearted associations with your business: “When I see [tagline], I think [company].”

Featured Resource: 60 Slogan Writing Tips & Examples

brand slogans

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Taglines are more often next to the company’s logo on official advertisements and are dedicated more specifically to brand awareness than slogans. Slogans carry a brand’s values and promises as the company grows and evolves, and can be promoted under an overarching company tagline.

Your organization doesn’t have to develop both a slogan and a tagline — it might succeed with just a solid, recognizable tagline. But as you develop new products and identify new types of customers, you might find your brand launching a campaign that is primed for its own slogan.

Now that we’ve covered what a slogan is and what makes one great, here are examples of some of the best brand slogans of all time.

When you want a brand slogan you want to make sure they are memorable and that they bring your brand to life. The right slogan will have key words that encapsulate what your brand is so that consumers will always have it in the back of their heads. Below we have listed some business slogans that range from fast food, cars, essential items, pet essentials, etc. to show that a good slogan encapsulates being concise, catchy, and classic.

1. VRBO: Where Families Travel Better Together

What is a slogan example: VRBOImage Source

Vacation rental company VRBO has successfully carved out a family-friendly niche within the hospitality sector. Their slogan and corresponding tagline ‘Travel Better Together’ work to drive their mission: to find every family a space to relax, reconnect and enjoy their time together.

VRBO’s tagline is not only catchy, but its focus on families sets them apart from the competition in the vacation rental space.

2. Dollar Shave Club: “Shave Time. Shave Money.”

Dollar Shave ClubImage Source

The folks at Dollar Shave Club have made their way onto quite a few of our lists here on the blog, and it’s safe to say that when it comes to marketing and advertising, this brand’s team knows what it’s doing. And its slogan — “Shave Time. Shave Money.” — is an excellent reflection of their expertise.

This little quip cleverly incorporates two of the service’s benefits: cost and convenience. It’s punny, to the point, and it perfectly represents the overall tone of the brand.

3. MasterCard: “There are some things money can’t buy. For everything else, there’s MasterCard.”

Catchy Business Slogans and Taglines Slogans: MastercardImage Source

MasterCard’s two-sentence slogan was created in 1997 as a part of an award-winning advertising campaign that ran in 98 countries and 46 languages. The very first iteration of the campaign was a TV commercial that aired in 1997: “A dad takes his son to a baseball game and pays for a hot dog and a drink, but the conversation between the two is priceless,” wrote Avi Dan for Forbes.

“In a sense, ‘Priceless’ became a viral, social campaign years before there was a social media,” Dan explained. Today, “Priceless” is widely considered MasterCard’s tagline — borne out of the longer mission-focused slogan stated above.

One key to this campaign’s success? Each commercial elicits an emotional response from the audience. That first TV commercial might remind you of sports games you went to with your dad, for example. Each advertisement attempted to trigger a different memory or feeling. “You have to create a cultural phenomenon and then constantly nurture it to keep it fresh,” MasterCard CMO Raja Rajamannar told Dan. And nostalgia marketing like that can be a powerful tool.

4. M&M: “Melts in Your Mouth, Not in Your Hands”

Catchy Business Slogans and Taglines Slogans: M&M'sImage Source

Here’s one brand that didn’t need much time before realizing its core value proposition. At the end of the day, chocolate is chocolate. How can one piece of chocolate truly stand out from another? By bringing in the convenience factor, of course.

This particular example highlights the importance of finding something that makes your brand different from the others — in this case, the hard shell that keeps chocolate from melting all over you.

5. De Beers: “A Diamond is Forever”

Business slogan example: DeBeersImage Source

Diamonds aren’t worth much inherently. In fact, a diamond is worth at least 50% less than you paid for it the moment you left the jewelry store. So how did they become the symbol of wealth, power, and romance they are in America today? It was all because of a brilliant, multifaceted marketing strategy designed and executed by ad agency N.W. Ayer in the early 1900s for their client, De Beers.

The four, iconic words “A Diamond is Forever” have appeared in every single De Beers advertisement since 1948, and AdAge named it the best slogan of the century in 1999. It perfectly captures the sentiment De Beers was going for: that a diamond, like your relationship, is eternal. It also helped discourage people from ever reselling their diamonds. (Mass reselling would disrupt the market and reveal the alarmingly low intrinsic value of the stones themselves.) Brilliant.

6. Meow Mix: “Tastes So Good, Cats Ask for It by Name”

Catchy Business Slogans and Taglines Slogans: Meow MixImage Source

Meow meow meow meow … who remembers this catchy tune sung by cats, for cats, in Meow Mix’s television commercials? The brand released a simple but telling slogan: “Tastes So Good, Cats Ask For It By Name.”

This slogan plays off the fact that every time a cat meows, s/he is actually asking for Meow Mix. It was not only clever, but it also successfully planted Meow Mix as a standout brand in a cluttered market.

7. The U.S. Marine Corps: “Semper Fi”

Semper Fi, short for “Semper Fidelis,” is Latin for “always faithful” or “always loyal.” The saying has long been the official motto of the U.S. Marine Corps and is used to represent them in public appearances and the Marines’ official seal.

What makes “Semper Fi” a great slogan for the Marines? It reveals the Marines’ defining characteristics in the armed forces — faithfulness and loyalty. It’s also a memorable proverb that explains why this organization can be counted on by the public.

8. Allstate: “You’re in Good Hands With Allstate”

Catchy Business Slogans and Taglines Slogans: AllstateImage Source

If there’s one thing people want from an insurance company, it’s reliability. Who wouldn’t be put at ease after hearing “You’re in good hands wiht Allstate?” It’s worked so well the slogan has been in service for nearly six decades.

Davis Ellis came up with slogan in 1950 after his daughter had a health scare. Remembering how being told “JoAnn (his daughter) is in good hands with Dr. Keyser” relieved his anxiety, Ellis was inspired to use the phrase in an ad campaign. Variations of this phrase have been used in the company slogan ever since.

9. Ronseal: “It Does Exactly What It Says on the Tin.”

Catchy Business Slogans and Taglines Slogans: RonsealImage Source

Ronseal is a wood stain and dye manufacturer from the United Kingdom, and its 20-year-old slogan is perfect for the humble message the company is known for.

Ronseal’s slogan doesn’t go above and beyond. It doesn’t make lofty promises to its customers. It simply endorses a functional product. So why is this slogan so catchy? Because its lack of volume actually speaks volumes to its audience. Too many companies try to break through the noise of their competitors by being so loud and ambitious, they forget what they stood for in the first place. Ronseal saw true value in basic reliability and founded a slogan that allowed the company to stay right where its customers like it.

10. The Mosaic Company: “We Help the World Grow the Food It Needs”

Catchy Business Slogans and Taglines Slogans: MosaicImage Source

The Mosaic Company’s slogan also happens to be its mission statement, which guarantees that this fertilizer maker’s brand strategy aligns with the company’s main interests.

Something all slogans should strive to do is look past the needs of the company, or even its users, and describe how the product or service helps the community. In this way, “We Help the World Grow the Food It Needs” is a heavy slogan that expresses not just what The Mosaic Company wants for its customers, but also what it wants for the public.

11. Pitney Bowes: “We Power Transactions That Drive Commerce”

what is a slogan example: Pitney BowesImage Source

Pitney Bowes, the mailing and shipping software provider, has a slogan that follows a similar theme as The Mosaic Company in the section above: It’s focused not on the end user, but on the industry.

Pitney Bowes’ slogan shows us that its products don’t just help businesses track and deliver merchandise — it makes the entire ecommerce community more efficient. It’s a good strategy, considering the alternative. How lame would the company’s slogan be if it were “We Power Transactions That Serve Our Clients’ Bottom Line”?

Taglines

When creating your brand tagline you want to have a tagline that explains the essence of the value you provide to your customer using one to two sentences. A tagline is a great way to understand what your business does for your customers. The right tagline will be concise yet brings out the essence of what the business is. Below we have listed some business taglines that encapsulate being concise while telling the value of the business.

12. Target: “Expect More. Pay Less.”

What is a slogan example: TargetImage Source

Target has been using its tagline since 1994 and the brand has developed a dedicated following ever since. Its stores and branding makes people feel like it’s cut above the competition.

This tagline embodies the experience of shopping at Target. From home goods to toiletries to clothing — it all can be found at Target and for a great price without feeling like low budget store.

13. Verizon: “5G Built Right”

Catchy Business Slogans and Taglines Slogans: VerizonImage Source

Here’s another brand that took its time coming up with something that truly resonated with its audience. Verizon’s previous slogan “Can you hear me now” was created in 2002 under the umbrella of the tagline, “We never stop working for you.” Now with Verizon has switched things up with “5G Built Right” to mark themselves as the first to launch a 5G network .

While Verizon was founded in 1983, it continued to battle against various phone companies like AT&T and T-Mobile, still two of its strongest competitors. But what makes Verizon stand out? No matter where you are, you have service. You may not have the greatest texting options, or the best cell phone options, but you will always have service.

14. Nike: “Just Do It”

Best brand tagline examples: NikeImage Source

Now, for the more well-known Nike message. “Just Do It” hovers over every product and event Nike creates or sponsors, and that’s exactly what makes it the company’s official tagline.

It didn’t take long for Nike’s message to resonate. The brand became more than just athletic apparel — it began to embody a state of mind. It encourages you to think that you don’t have to be an athlete to be in shape or tackle an obstacle. If you want to do it, just do it. That’s all it takes.

But it’s unlikely Kennedy + Weiden, the agency behind this tagline, knew from the start that Nike would brand itself in this way. In fact, Nike’s product used to cater almost exclusively to marathon runners, which are among the most hardcore athletes out there. The “Just Do It” campaign widened the funnel, and it’s proof positive that some brands need to take their time coming up with a tagline that reflects their message and resonates with their target audience

15. Apple: “Think Different.”

Best brand tagline examples: AppleImage Source

This tagline was first released in the Apple commercial called “Here’s to the Crazy Ones, Think Different” — a tribute to all the time-honored visionaries who challenged the status quo and changed the world. The phrase itself is a bold nod to IBM’s campaign “Think IBM,” which was used at the time to advertise its ThinkPad.

Soon after, the tagline “Think Different” accompanied Apple advertisements all over the place, even though Apple hadn’t released any significant new products at the time. All of a sudden, people began to realize that Apple wasn’t just any old computer; it was so powerful and so simple to use that it made the average computer user feel innovative and tech-savvy.

According to Forbes, Apple’s stock price tripled within a year of the commercial’s release. Although the tagline has been since retired, many Apple users still feel a sense of entitlement for being among those who “think different.”

16. L’Oréal: “Because You’re Worth It”

Best brand tagline examples: L'OrealImage Source

Who doesn’t want to feel like they’re worth it? The folks at L’Oréal worked with the theory that women wear makeup in order to make themselves appear “beautiful” so they feel desirable, wanted, and worth it. The tagline isn’t about the product — it’s about the image the product can get you. This message allowed L’Oréal to push its brand further than just utility so as to give the entire concept of makeup a much more powerful message.

17. California Milk Processor Board: “Got Milk?”

Best brand tagline examples Got MilkImage Source

While most people are familiar with the “Got Milk?” campaign, not everyone remembers that it was launched by the California Milk Processor Board (CMPB). What’s interesting about this campaign is that it was initially launched to combat the rapid increase in fast food and soft beverages: The CMPB wanted people to revert to milk as their drink of choice in order to sustain a healthier life. The campaign was meant to bring some life to a “boring” product, ad executives told TIME Magazine.

The simple words “Got Milk?” scribbled above celebrities, animals, and children with milk mustaches, which ran from 2003 until 2014 — making this campaign one of the longest-lasting ever. The CMPB wasn’t determined to make its brand known with this one — it was determined to infiltrate the idea of drinking milk across the nation. And these two simple words sure as heck did.

18. BMW: “Sheer Driving Pleasure”

Best brand tagline examples: BMWImage Source

BMW sells cars all over the world, but in North America, it was known for a long time by its tagline, “The Ultimate Driving Machine.” This phrase was created in the 1970s by a relatively unknown ad agency named Ammirati & Puris and was, according to BMW’s blog, directed at Baby Boomers who were “out of college, making money and ready to spend their hard-earned dollars. What better way to reflect your success than on a premium automobile?”

The newer tagline, “Sheer Driving Pleasure,” is intended to reinforce the message that its cars’ biggest selling point is that they are performance vehicles that are thrilling to drive. That message is an emotional one and one that consumers can buy into to pay the high price point.

19. Tesco: “Every Little Helps”

Best brand tagline examples: TESCOImage Source

“Every little helps” is the kind of catchy tagline that can make sense in many different contexts — and it’s flexible enough to fit in with any one of Tesco’s messages. It can refer to value, quality, service, and even environmental responsibility — which the company practices by addressing the impacts of their operations and supply chain.

It’s also, as Naresh Ramchandani wrote for The Guardian, “perhaps the most ingeniously modest” slogan or tagline ever written. Tesco markets itself as a brand for the people, and a flexible, modest far-reaching slogan like this one reflects that beautifully.

20. Bounty: “The Quicker Picker Upper”

Best brand tagline examples: Bounty

Image Source

Bounty paper towels, made by Procter & Gamble, has used its catchy tagline “The Quicker Picker Upper” for almost 50 years now. If it sounds like one of those sing-songy play on words you learned as a kid, that’s because it is one: The tagline uses what’s called consonance — a poetic device characterized by the repetition of the same consonant two or more times in short succession (think: “pitter patter”).

Over the years, Bounty has moved away from this tagline in full, replacing “Quicker” with other adjectives, depending on the brand’s current marketing campaign — like “The Quilted Picker Upper” and “The Clean Picker Upper.” Although the brand is branching out into other campaigns, they’ve kept the theme of their original, catchy tagline.

21. Lay’s: “Betcha Can’t Eat Just One.”

Best brand tagline examples: LaysImage Source

Seriously, who here has ever had just one chip? While this tagline might stand true for other snack companies, Lay’s was clever to pick up on it straight away. The company tapped into our truly human incapability to ignore crispy, salty goodness when it’s staring us in the face. Carbs, what a tangled web you weave.

But seriously, notice how the emphasis isn’t on the taste of the product. There are plenty of other delicious chips out there. But what Lay’s was able to bring forth with its tagline is that totally human, uncontrollable nature of snacking until the cows come home.

22. Audi: “Vorsprung durch technik” (“Advancement Through Technology”)

Best brand tagline examples: AudiImage Source

“Vorsprung durch technik” has been Audi’s main German tagline everywhere in the world since 1971 (except for the United States, where the slogan is “Truth in Engineering”). While the phrase has been translated in several ways, the online dictionary LEO translates “Vorsprung” as “advance” or “lead” as in “distance, amount by which someone is ahead in a competition.” Audi roughly translates it as: “Advancement through technology.”

The first-generation Audio 80 (B1 series) was launched a year after the tagline in 1972, and the new car was a brilliant reflection of that tagline with many impressive new technical features. It was throughout the 1970s that the Audi brand established itself as an innovative car manufacturer, such as with the five-cylinder engine (1976), turbocharging (1979), and the quattro four-wheel drive (1980). This is still reflective of the Audi brand today.

23. Dunkin’: “America Runs on Dunkin”

Best brand tagline examples: DunkinImage Source

In April 2006, Dunkin’ Donuts launched the most significant repositioning effort in the company’s history by unveiling a brand new, multi-million dollar advertising campaign under the tagline “America Runs on Dunkin.” The campaign revolves around Dunkin’ Donuts coffee keeping busy Americans fueled while they are on the go.

“The new campaign is a fun and often quirky celebration of life, showing Americans embracing their work, their play and everything in between — accompanied every step of the way by Dunkin’ Donuts,” read the official press release from the campaign’s official launch.

Ten years later, what the folks at Dunkin Donuts’ realized they were missing was their celebration of and honoring their actual customers. That’s why, in 2016, they launched the “Keep On” campaign, which they call their modern interpretation of the ten-year tagline.

“It’s the idea that we’re your partner in crime, or we’re like your wingman, your buddy in your daily struggle and we give you the positive energy through both food and beverage but also emotionally, we believe in you and we believe in the consumer,” said Chris D’Amico, SVP and Group Creative Director at Hill Holiday.

Fun fact: Dunkin’ Donuts rebranded itself — and named itself Dunkin’ in 2018 while releasing new packaging in 2019. One store in Pasadena, California is called, simply, Dunkin’.

24. McDonald’s: “I’m Lovin’ It”

Best brand tagline examples: McDonaldsImage Source

The “I’m Lovin’ It” campaign was launched way back in 2003 and still stands strong today. This is a great example of a tagline that resonates with the brand’s target audience. McDonald’s food might not be your healthiest choice, but being healthy isn’t the benefit McDonald’s is promising — it’s that you’ll love the taste and the convenience.

Fun fact: The jingle’s infamous hook — “ba da ba ba ba” — was originally sung by Justin Timberlake.

25. The New York Times: “All the News That’s Fit to Print”

Best brand tagline examples: NYTImage Source

This one is my personal favorite. The tagline was created in the late 1890s as a movement of opposition against other news publications printing lurid journalism. The New York Times didn’t stand for sensationalism. Instead, it focused on important facts and stories that would educate its audience. It literally deemed its content all the real “news fit to print.”

This helped the paper become more than just a news outlet, but a company that paved the way for credible news. The company didn’t force a tagline upon people when it first was founded, but rather, it created one in a time where it was needed most.

26. General Electric: “Imagination at Work”

Best brand tagline examples: GEImage Source

You may remember General Electric’s former tagline, “We Bring Good Things to Life,” which was initiated in 1979. Although this tagline was well-known and well-received, the new tagline — “Imagination at Work” — shows how a company’s internal culture can revolutionize how they see their own brand.

“‘Imagination at Work’ began as an internal theme at GE,” recalled Tim McCleary, GE’s manager of corporate identity. When Jeff Immelt became CEO of GE in 2001, he announced that his goal was to reconnect with GE’s roots as a company defined by innovation.

This culture and theme resulted in a rebranding with the new tagline “Imagination at Work,” which embodies the idea that imagination inspires the human initiative to thrive at what we do.

27. State Farm: “Like a good neighbor, State Farm is there.”

Best brand tagline examples: State FarmImage Source

The insurance company State Farm has a number of taglines, including “Get to a better State” and “No one serves you better than State Farm.” Additionally, the company updated its tagline to “We’re here to help life go right.”

But State Farm’s most famous tagline is the jingle, “Like a good neighbor, State Farm is there,” which you’re likely familiar with if you live in the United States and watch television.

These words emphasize State Farm’s “community-first” value proposition — which sets it apart from the huge, bureaucratic feel of most insurance companies. And it quickly establishes a close relationship with the consumer.

Often, customers need insurance when they least expect it — and in those situations, State Farm is responding in friendly, neighborly language.

28. Maybelline: “Maybe she’s born with it. Maybe it’s Maybelline.”

Best brand tagline examples: MaybellineImage Source

Can you sing this jingle in your head? Maybelline’s former tagline, created in the 1990s, is one of the most famous in the world. It makes you think of glossy magazine pages featuring strong, beautiful women with long lashes staring straight down the lens. It’s that confidence that Maybelline’s makeup brand is all about — specifically, the transformation into a confident woman through makeup.

Maybelline changed its tagline to “Make IT Happen” in February 2016, inspiring women to “express their beauty in their own way.” Despite this change, the former tagline remains powerful and ubiquitous, especially among the many generations that grew up with it.

29. The U.S. Marine Corps: “The Few. The Proud. The Marines.”

Best brand tagline examples: MarinesImage Source

While “Semper Fi” is one the U.S. Marine Corps’ most coveted slogans (or, more officially, mottos), it has had a handful of top-notch recruiting taglines over the decades as well. These include “First to fight” starting in World War I, to “We’re looking for a few good men” from the 1980s.

However, we’d argue that “The Few. The Proud. The Marines.” is among the best organization taglines out there.

This tagline “underscores the high caliber of those who join and serve their country as Marines,” said Maj. Gen. Richard T. Tryon, former commanding general of Marine Corps Recruiting Command. In 2007, it even earned a spot on Madison Avenue’s Advertising Walk of Fame.

A catchy slogan and tagline will make a difference in your business.

Now that you have delved into some classic and catchy slogans and taglines, it’s time to set your business up for success. Remember a slogan and a tagline are similar but a slogan is used to sell an item whereas a tagline brings awareness to the item while being concise, catchy, and classic. Both are essential when making sure your business will remain in the minds of consumers.

Editor’s note: This post was originally published in July 2020 and has been updated for comprehensiveness.

Free Resource: How to Reach & Engage Your Audience on Facebook

Categories B2B

12 Best Social Media Marketing Courses to Take Online [Free & Paid]

Taking a social media marketing course will help you level-up your existing skills or jumpstart a career in marketing management. And this is a good time: According to the Bureau of Labor Statistics, a 10% rate of job growth is expected for marketing managers from 2020 to 2030.

To help you stand out from your competition in the hiring process, as well as feel entirely confident in your ability to perform in your social media role, you’ll want to take a social media course.

Click Here to Take HubSpot Academy's Social Media Marketing Certification  Course

In this blog post, we’ll cover some of the best social media marketing courses that are available today.

1. Social Media Certification by HubSpot

hubspot academy social media certification

Creator: HubSpot

Platform: HubSpot Academy

Price: Free

Skill Level: Intermediate

One-Sentence Summary: Learn how to create an inbound social media marketing strategy.

HubSpot’s social media certification course is a robust program designed to help you attract customers and partners, and build brand loyalty. Because social media is the key to inbound marketing, this course ties in the two concepts seamlessly.

The course is flexible enough so that you can work on it on your time. It covers essential topics such as measuring ROI, extending reach, social media content creation, and social listening. You might also select to take specific lessons within the HubSpot Academy course — for instance, this one on Social Media Advertising.

You’ll learn:

  • How to develop a social media marketing strategy to generate brand awareness for your business
  • How to use social media listening to find out what works best for your followers
  • How to extend your reach on social and leverage influencers to attract new audiences
  • How to get the most out of your social media investments

Recommended for:

Because this course immediately jumps into social media strategy, we recommend it for new social media marketing managers who’ve recently been promoted from a junior-level role. Some experience in social media is recommended.

2. Fundamentals of Digital Marketing by Google

social media marketing course: google

Creator: Google

Platform: Google Digital Garage

Price: Free

Skill Level: Beginner

One-Sentence Summary: Better understand digital marketing basics across a wide variety of disciplines, including social media marketing.

Google’s digital marketing certification has over 300,000 students and includes two social media modules to jumpstart your social media marketing knowledge. It also provides digital marketing courses in mobile marketing, SEO, content marketing, and web optimization.

The courses explain paid and organic search and teach you how to develop search-engine-optimized web pages.

Learning how to optimize pages for search on a popular search engine (for free) sounds like a win-win. At the completion of the course, you’ll receive a digital certificate you can add to your LinkedIn profile and resume.

You’ll learn:

  • How to master a wide array of digital marketing basics, such as search optimization, content marketing, and local marketing
  • How to get started with social media if you’ve never done it before
  • How to set goals for your chosen social media platforms
  • How to create a sustainable long-term social strategy

Recommended for:

Because this course covers everything related to digital marketing, it’s recommended for true beginners who’ve never been in marketing before and who’d like to learn a bit of everything (including social media marketing).

3. PPC University by WordStream

social media marketing course: ppc university

Creator: WordStream

Platform: WordStream

Price: Free

Skill Level: Intermediate

One-Sentence Summary: Learn about social ads on the major platforms including Instagram, Facebook, YouTube, Snapchat, Tik Tok, and LinkedIn.

WordStream offers the necessary educational resources to develop a strong understanding of social media advertisements. This includes social media ads on a variety of platforms such as Instagram, Facebook, YouTube, Snapchat, Tik Tok, and LinkedIn.

There’s also information about why and how to advertise on social media, as well as education around best practices while advertising across these platforms.

Lastly, you’ll learn about social media ad metrics and social shopping — this way, you can effectively measure your success as well as reach your audience when and where they’re ready to make a purchase.

You’ll learn:

  • How to get started with pay-per-click marketing across a wide variety of platforms, including social media
  • How to create a social ad strategy for your preferred platform
  • Why you should invest in social media ads
  • How to measure your success with ad metrics

Recommended for:

We recommend this course for social media marketing managers who are interested in launching a paid ads strategy on social media. It’s also a great fit for you if you prefer to learn at your own pace by reading written guides (as opposed to watching videos).

4. Social Media Specialization by Northwestern University

social media marketing course: northwestern

Creator: Northwestern University

Platform: Coursera

Price: Free

Skill Level: Beginner

One-Sentence Summary: Learn everything you need to get started in social media marketing.

Coursera is a great educational resource for beginners and those who are new to the world of social media marketing. This course by Northwestern University teaches you the social strategies you need to expand your reach and grow your followers. It touches upon social listening and lead nurturing, which most other courses don’t touch upon. This is important because lead nurturing is often associated with email marketing, but it can also be done (and should be done) over social media.

You’ll learn:

  • What social media is
  • Why you need to create a social listening strategy
  • How to implement nurturing strategies in your social media marketing

Recommended for:

Because of its focus on lead nurturing and its foundational modules, we recommend this course for non-marketing professionals and early-stage founders who are interested in starting a social media strategy to grow their customer base.

5. Online Advertising & Social Media by the University of Maryland

social media marketing course: uc davis

Creator: University of Maryland

Platform: edX

Price: Free

Skill Level: Intermediate

One-Sentence Summary: Learn about online advertising, sentiment analysis, and social network analysis.

On edX, you can pick classes that suit your interests and save classes to refer to later. There is a variety of business topics you can take classes on. This course from the University of Maryland focuses on online advertising, and specifically on social media advertising.

Plus, it includes in instruction on data analysis so that you can make informed decisions when refining your social strategy over time.

You’ll learn:

  • Which platforms you can advertise on
  • How to measure the success of your campaigns
  • How to analyze your chosen social media networks
  • How to delve into Big Data for your social efforts

Recommended for:

We recommend this course for social media marketers who’d like to launch an advertising strategy. In addition, we recommend it for new social media analysts who need a strong foundation in social data analysis.

6. Social Media Marketing Course by Acadium

social media marketing course: acadium

Creator: Acadium

Platform: Acadium

Price: Free

Skill Level: Beginner

One-Sentence Summary: Get a full understanding of social media marketing while developing real-world experience in an apprenticeship.

Acadium is an apprenticeship and mentorship program — there are a number of lessons within the social media marketing course that you can take before, after, or during your apprenticeship.

The courses offered cover an array of social media marketing topics, including how to set up profiles on your chosen platforms and how to save time as you scale your social media efforts.

You’ll learn:

  • How to get started with the most popular social media platforms, including Facebook, Twitter, and Instagram
  • How to publish posts
  • How to stand out from your competitors

Recommended for:

We recommend this course for true beginners who not only need a foundation of social media marketing in general, but also mentorship from Acadium’s group of mentors. Because it offers highly basic knowledge, we don’t recommend it for current marketers or social media managers.

7. Digital Marketing 101 by Boot Camp Institute

social media 101, social media marketing course by boot camp digital

Creator: Boot Camp Institute

Platform: Boot Camp Digital

Price: $197/year or $97/month

Skill Level: Beginner

One-Sentence Summary: Learn about digital marketing and work through a comprehensive section on social media marketing and strategy.

Digital Marketing 101 by Boot Camp Institute is an impactful, video-led training that takes you on a deep dive into the basics of digital marketing and using it for social media. This is beginner-level training and can be completed in six hours.

Boot Camp’s clientele includes Nike, NASA, GE, and Georgia-Pacific, and the platform gives buyers unlimited one-year access once purchased. It provides a digital marketing template, ROI information, benchmarking, and a bonus-free digital tools course.

You’ll learn:

  • How to get started with digital marketing across a variety of mediums and channels
  • Why you should create a social media strategy
  • Which social media trends to keep an eye on

Recommended for:

Because of its generalist approach, we recommend it for non-marketing professionals who’d like to learn all digital marketing strategies, including social media marketing.

8. Fundamentals of Digital Marketing, Social Media, and E-Commerce by The Wharton School

Fundamentals of Digital Marketing, Social Media, and E-Commerce wharton university of pennsylvania social media marketing course

Creator: The Wharton School, University of Pennsylvania

Platform: edX

Price: $585

Skill Level: Intermediate

One-Sentence Summary: Marketing course designed for business professionals.

Wharton’s course is considered an intermediate dive into the intersection of digital marketing, social media marketing, and ecommerce. It’s a self-paced, six-week class that requires three hours of your time each week.

This course is structured specifically for marketing professionals, small business owners, and consumers who want to know social media techniques. You’ll learn how to produce marketing campaigns that are effective for your business.

Note: This course is offered in live cohorts. You’ll need to wait for enrollment to open.

You’ll learn:

  • How to use demographics and behaviors to create a digital strategy
  • How to interact with customers and potential buyers across multiple channels
  • How to leverage tools and tactics to power-up your digital marketing
  • How to delve into new media platforms, including social media

Recommended for:

While this is a foundational course, we recommend it for experienced business professionals who’d like to expand their skill set to include marketing skills and tactics.

9. The Strategy of Content Marketing by University of California, Davis

social media marketing course: uc davis

Creator: University of California, Davis

Platform: Coursera

Price: Free

Skill Level: Intermediate

One-Sentence Summary: Learn about the power of integrating your content marketing and social media marketing strategies.

Social media marketing is a type of content marketing, and this course can help you weave both into a more comprehensive strategy. In this online class offered by the University of California, Davis, you’ll learn how to create a content marketing strategy and develop an understanding of the ecosystem surrounding that strategy. Ample time will also be spent working on strategic writing and framing.

The different types of content marketing will be reviewed, along with how they’re integral to social media marketing. There are five weeks worth of material paired with videos, exercises, readings, and quizzes.

You’ll learn:

  • What the content marketing ecosystem is
  • How to use the “7A Framework” to power-up your content
  • How to tailor your content to each phase of the buyer’s journey

Recommended for:

We recommend this course for social media marketers who’d like to approach social media marketing with a content-centric perspective.

10. Social Media Marketing Masterclass by Mark Timberlake and Philomena Timberlake

Social Media Marketing Masterclass

Creator: Mark Timberlake and Philomena Timberlake

Platform: Udemy

Price: $129.99 one-time fee or $16.58/mo

Skill Level: Beginner

One-Sentence Summary: Learn how to build a social media marketing strategy and schedule for your unique business.

Rather than a complete level one course in social media, this offering is a masterclass on the subject, uniquely centered around ethical digital marketing techniques.

You’ll learn how to set up a powerful marketing strategy and a schedule that aligns with accomplishing business goals.

You’ll also dive into how social media marketing integrates with your business, email marketing, and building an online community. This course can be completed in 20 hours, and gives you a certificate of completion at its end.

You’ll learn:

  • How to create actionable content on your website and social media
  • How to leverage social media communities to increase brand awareness
  • Which social media platforms you can use to market your business
  • How to use your phone for social media photography

Recommended for:

This masterclass doesn’t cover just social media marketing, but SEO and blogging. For that reason, we recommend it for new marketers who’d like to expand their skill set as they dive into their new role.

11. Social Media Marketing Foundations by Brian Honigman

social media marketing course: linkedin learning

Creator: Brian Honigman

Platform: LinkedIn Learning

Price: Free

Skill Level: Beginner

One-Sentence Summary: Learn the foundations of social media marketing, with a focus on audience targeting and business-to-customer interaction.

This foundational course by Brian Honigman, a marketing consultant, offers similar content to the other beginner-level courses on this list, with a special focus on interacting with customers through your business’ preferred social networks. It also includes instruction on using social media for sales and experimenting with your techniques.

You’ll learn:

  • What social media marketing is
  • How to use social media for customer interactions
  • How to attribute metrics to business results

Recommended for:

We recommend this course for marketing professionals, salespeople, and service professionals who want to take a customer-centric approach to your company’s social media strategy.

12. Social Media Marketing Professional Certificate by Meta

social media marketing course: meta

Creator: Meta (FKA Facebook)

Platform: Coursera

Price: Free

Skill Level: Beginner

One-Sentence Summary: Learn about social media marketing and advertising techniques from Meta.

Meta’s social media marketing certificate includes the essentials you need to jumpstart your social media marketing knowledge, with added coursework on advertising. It also offers a Meta-centric approach, so if you know you’d like to advertise on Facebook and Instagram, this is the right course for you.

You’ll learn:

  • How to create a social media management strategy
  • How to begin social media advertising on Meta’s platforms
  • How to measure the results from your efforts

Recommended for:

We recommend this course for professionals who want to get foundational knowledge in social media marketing and who know they’ll be investing into Meta’s social media platforms.

Find Your Ideal Social Media Marketing Course

Social media marketing can be extremely powerful when done right — and understanding how to apply the most effective and up-to-date strategies will help you stand out from other social media marketers and strategists so you can propel your career.

So, identity the right course for your experience level, budget, and goals — then get started learning.

Editor’s note: This post was originally published in November 2019 and has been updated for comprehensiveness.

Get certified in social media by HubSpot Academy!

 

Categories B2B

The 12 Best Cover Letter Examples: What They Got Right

Fun is not something typically associated with writing a cover letter. However, with a few tweaks, writing one doesn’t have to be a burden.

The cover letter examples below demonstrate that it is possible to have a little fun with your job search — and maybe even make yourself a better candidate in the process.

→ Click here to access 5 free cover letter templates [Free Download]

It may be true that only 35% of recruiters admit that cover letters do not materially influence the hiring process for them, but that doesn’t mean yours has to contribute to that statistic. In fact, it might be that cover letters are deemed insignificant because so few of them stand out. Here’s an opportunity for you to exercise your creativity at the earliest stage of the recruitment process.

Personalization, after all, goes beyond replacing the title and company name in each letter you send to recruiters.

What’s on a cover letter?

Before you can get started writing your cover letter, there are a few components you must have.

Greeting: A simple, but pleasant greeting to address the recruiter or hiring manager.

Opener: Write a catchy introduction that explains why you’re interested in the role.

Summary of Skills/Qualifications: This is the heart of your cover letter. It outlines your relevant experience and why you’d be a great fit for the role. You can highlight special skills, experiences, professional achievements, or education to help make your case.

Closing: In this paragraph, provide a call-to-action by expressing interest in an interview. Provide your contact information and sign-off.

What does a cover letter look like?

In addition to showing off your skills and qualifications, cover letters give you the opportunity to present a clear, concise, and compelling writing sample that shows off your personality and ability to convey ideas. Check out our template below to see how you should organize the content of your cover letter.

HubSpot Cover Letter TemplateWhat does that look like in practice, and how can you make your cover letter stand out? We found six examples from job seekers who decided to do things a bit differently.

By the way — We’re hiring.

Note: Some of these cover letters contain real company names and NSFW language that we’ve covered up.

Best Cover Letter Examples

Featured Resource: 5 Free Cover Letter Templates

Cover-Letter-Templates

Download our collection of 5 professional cover letter templates to help you summarize your professional journey and land your dream job – whether it’s at your first or fifth company.

1. The Cover Letter That Explains ‘Why,’ Not Just ‘How’

We’ve already covered the importance of addressing how you’ll best execute a certain role in your cover letter. But there’s another question you might want to answer: Why the heck do you want to work here?

The Muse, a career guidance site, says that it’s often best to lead with the why — especially if it makes a good story. We advise against blathering on and on, but a brief tale that illuminates your desire to work for that particular employer can really make you stand out.

cover letter that explains "why" with a story about a childhood experience with the chicago cubs

Image Source

Here’s another instance of the power of personalization. The author of this cover letter clearly has a passion for this prospective employer — the Chicago Cubs — and if she’s lying about it, well, that probably would eventually be revealed in an interview.

Make sure your story is nonfiction and relatable according to each job. While we love a good tale of childhood baseball games, an introduction like this one probably wouldn’t be fitting in a cover letter for, say, a software company. But a story of how the hours you spent playing with DOS games as a kid led to your passion for coding? Sure, we’d find that fitting.

If you’re really passionate about a particular job opening, think about where that deep interest is rooted. Then, tell your hiring manager about it in a few sentences.

Why This Is A Great Cover Letter

This example demonstrates how effective personalization can be. The writer is passionate about the employer, drawing from her own childhood experience to communicate her enthusiasm.

2. The ‘We’re Meant for Each Other’ Cover Letter

This cover letter example is a special one because it was submitted to us here at HubSpot. What does the letter do well? It makes a connection with us before we’ve even met the letter’s author.

We're meant for each other cover letter submitted to HubSpot

“Content Marketing Certified” indicates the applicant has taken the content marketing certification course in our HubSpot Academy (you can take the same course here). Our “records” indicate he/she did indeed give an interview with us before — and was a HubSpot customer.

The cover letter sang references to a relationship we didn’t even know we had with the candidate.

The letter ends with a charming pitch for why, despite him/her not getting hired previously, our interests complement each other this time around.

(Yes, the applicant was hired).

Why This Is A Great Cover Letter

This cover letter example does an excellent job of building rapport with the employer. Despite not getting hired for previous roles they applied for at HubSpot, the writer conveys exactly why they are right for this role.

3. The Cover Letter with H.E.A.R.T.

HubSpot has a lot of H.E.A.R.T. — Humble, Empathetic, Adaptable, Remarkable, Transparent. Our Culture Code is the foundation of the company’s culture, the driving force behind our mission to help millions grow better, and serves as the scaffolding for our hiring practices. Recruiters at HubSpot look for applicants that demonstrate how they embody the Culture Code and job description, paying extra attention to cover letters that are super custom to HubSpot.

In another HubSpot submission, a HubSpot applicant writes about how she found out about HubSpot, why she likes the company, and how her professional experience aligns with H.E.A.R.T.

cover letter that details experience according to hubspot values: humble, empathy, adaptability, remarkable, and transparent.

 

Why This Is A Great Cover Letter

HubSpot’s recruiting team was impressed with her dedication to the company and how she went beyond what was asked for by linking her portfolio in her closing paragraph.

Short Cover Letter Examples

4. The Short-and-Sweet Cover Letter

In 2009, David Silverman penned an article for Harvard Business Review titled, “The Best Cover Letter I Ever Received.” That letter contained three complete sentences, as follows:

Short and sweet cover letter example with only three sentences

Image Source

One might argue that this particular letter is less than outstanding. It’s brief, to say the least, and the author doesn’t go into a ton of detail about what makes him or her qualified for the job in question. But that’s what Silverman likes about it — the fact that the applicant only included the pieces of information that would matter the most to the recipient.

“The writer of this letter took the time to think through what would be relevant to me,” writes Silverman. “Instead of scattering lots of facts in hopes that one was relevant, the candidate offered up an opinion as to which experiences I should focus on.”

When you apply for a job, start by determining two things:

  • Who might oversee the role — that’s often included in the description, under “reports to.” Address your letter to that individual.
  • Figure out what problems this role is meant to solve for that person. Then, concisely phrase in your cover letter how and why your experience can and will resolve those problems.

Why This Is A Great Cover Letter

The key to this standout cover letter is research — by looking into who you’ll be reporting to and learning more about that person’s leadership style, you’ll be better prepared to tailor your cover letter to focus on how you provide solutions for them.

5. The Short Story

Basha Coleman began her cover letter with a short story. The goal of this short story is two-fold:

  • Detail the experience she already has with the organization.
  • Stand out to the hiring team.

short cover letter example from basha coleman that starts with a short story about her existing experience with pepsi

You’ll notice that her short story follows a typical narrative arc: It has a conflict/obstacle, a turning point, and a positive outcome, all created with a goal to emphasize a theme or point. In this case, Coleman is emphasizing her existing affinity with the brand and her triumphs within the program so that she can continue on her career path.

Why This Is A Great Cover Letter

Like the second example in our list, this cover letter does an excellent job of conveying the applicant’s existing affinity for the brand. If you are applying to a company you love, don’t be shy about showing it and explaining why.

6. The Bare Bones Cover Letter

In today’s job market, cover letters aren’t always necessary. Even though many recruiters won’t ask for or even read them, cover letters can still be effective and convey personality to a reader. Writing a strong cover letter can help you better convey your interest in the position and company.

This template from The Balance Careers puts together the essential components of a short cover letter: excitement about the position, your qualifications, and a call-to-action for the recruiter to follow up with you. Combining these central aspects in a well-written, compelling narrative will go a long way in convincing readers to hire you.

short cover letter example with summarized bullet points

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Why This Is A Great Cover Letter

This letter is organized and concise. The inclusion of bullet points to highlight key skills and help the recruiter skim the document is a nice touch.

7. The Breezy Follow-Up

In this cover letter, Amanda Edens is following the instructions the hiring manager gave by forwarding an email with resume and writing samples attached.

short cover letter example from Amanda Edens with bullet points and breezy languageEdens knows that the body of the email is prime real estate to get the hiring manager’s attention, but she also doesn’t want to overwhelm the recipient with too much information since a cover letter was not requested. This short cover letter is the result. You’ll notice that she uses casual and breezy language to convey personality and enthusiasm, and she keeps her paragraphs succinct.

Why This Is A Great Cover Letter

Not only does Amanda provide links to relevant writing samples that are live on the web, but she also closes with a strong final paragraph that:

  • Summarizes the expertise she has relevant to the posting
  • Emphasizes that she doesn’t want to simply get a job but rather help the organization accomplish their goals
  • The reader gets everything they need in an organized and thoughtful manner.

8. The Administrative Assistant Cover Letter

In this cover letter the candidate, Brenda, plays up her prior music industry experience to build a connection with Epic Music Group. If you have specific industry experience for the role you are applying for, be sure to highlight that.

Cover Letter Example: Admin Cover Letter

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It’s clear that she’s passionate about not only the music industry, but Epic as a whole. She’s done so much research on the company that she knows what software programs they use, and happens to be proficient in it to help convey value to the hiring manager.

This example further illustrates the importance of research. Make sure you understand the culture of the company to which you’re applying before you send a completely unfiltered cover letter — if you don’t, there’s a good chance it’ll completely miss the mark.

Why This Is A Great Cover Letter

In just three short paragraphs, the applicant uses their company research to drive home why they are the perfect fit for the role — emphasizing industry experience as well as software knowledge specific to the company. All of this communicates that she’d be able to start with very few hiccups getting up to speed.

9. The Internship Cover Letter

Maybe you’re just getting started in your career and looking to land the right internship to gain experience in your field. In this case, you’ll need to highlight more of your educational background and transferable skills since you won’t have as much professional experience to highlight.

Cover Letter Examples: Internship Cover LetterImage Source

The cover letter above is a great example of how to emphasize your skills and accomplishments when applying to internships or entry-level positions. A few things the applicant does well:

  • Highlights relevant extracurriculars and affinity networks. In this case, the applicant is applying to a business analyst position, so mentioning their involvement in a FinTech group makes sense.
  • Previous internships in relevant fields: Our applicant points out that they’ve previously interned as a Business Analyst at another firm. Pointing out that they’ve done the role previously will help make their case for fit.
  • Highlight other useful skills: This applicant is fluent in both English and German. If an international company or an organization needs bi-lingual support, knowing multiple languages is an asset.

Why This Is A Great Cover Letter

This cover letter example illustrates how you can leverage your education and background to get the gig even when you don’t have much working experience. Highlighting previous internships or experience in related fields can go a long way in convincing hiring managers you’re the perfect candidate for the role.

Creative Cover Letter Examples

10. The Brutally Honest Cover Letter

Then, there are the occasions when your future boss might appreciate honesty — in its purest form. Livestream CEO Jesse Hertzberg, by his own admission, is one of those people, which might be why he called this example “the best cover letter” (which he received while he was with Squarespace):

Brutally honest cover letter example

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As Hertzberg says in the blog post elaborating on this excerpt — it’s not appropriate for every job or company. But if you happen to be sure that the corporate culture of this prospective employer gets a kick out of a complete lack of filter, then there’s a chance that the hiring manager might appreciate your candor.

“Remember that I’m reading these all day long,” Hertzberg writes. “You need to quickly convince me I should keep reading. You need to stand out.”

Why This Is A Great Cover Letter

The applicant did their research on the company’s culture and executed this cover letter flawlessly. It’s funny and shows off the applicant’s personality all while demonstrating why they are a good fit for the role.

11. The Pivot Cover Letter

Making a career switch? Your cover letter can be an excellent opportunity for you to explain the reasoning behind your career change and how your transferable skills qualify you for the role.

Cover Letter Example: Creative Pivot Cover LetterIn this cover letter example, the applicant is pivoting to a career in UX. Not only does she make the case for why she should be hired, she shows the recruiter by using a simple, but effective design scheme that shows off her skills. It’s clean but effective.

Since the role she is applying for is more visual, it’s important to both show and tell why you’re a good fit.

Why This Is A Great Cover Letter

This cover letter strikes the perfect balance between creativity and simplicity in design while putting the applicant’s career change into context. The copy is clean, with a creative font choice that isn’t distracting from the content, but still demonstrates the applicant’s knack for design.

12. The Graphic Design Cover Letter

When applying for more creative roles, the design of your cover letter can say just as much as the words on the page. Take the graphic designer letter example below.

Cover Letter Examples: Grpahic DesignImage Source

It’s got so much going for it:

  • Pop of color
  • Clean layout
  • Interesting fonts

In addition to the style elements, this example also doesn’t skimp on the key skills recruiters are looking for. Using metrics, the applicant demonstrates their value and why they would be a great fit.

Why This Is A Great Cover Letter

This cover letter thoroughly conveys the applicant’s skills and qualifications using a variety of visual elements and by emphasizing their greatest achievements.

Take Cover

We’d like to add another stage to the job search: experimentation.

In today’s competitive landscape, it’s so easy to feel defeated, less-than-good-enough, or like giving up your job search. But don’t let the process become so monotonous. Have fun discovering the qualitative data we’ve discussed here — then, have even more by getting creative with your cover letter composition.

We certainly can’t guarantee that every prospective employer will respond positively — or at all — to even the most unique, compelling cover letter. But the one that’s right for you will. That’s why it’s important not to copy these examples. That defeats the purpose of personalization.

Editor’s note: This post was originally published in October 2020 and has been updated for comprehensiveness.

Professional Cover Letter Templates

Categories B2B

9 SMART Social Media Marketing Goals For You to Set in 2022

Social media matters for brand success. But it’s not enough to simply have a social presence; instead, businesses need social media marketing goals that help them attain specific outcomes in the short-term and keep users engaged over time.

Statistics tell the tale of social impact: 77 percent of social media marketers say that their efforts have been somewhat to very effective in 2022, 79 percent of companies are buying ad space on Facebook and the same number plan to keep investing in Twitter Spaces.

Download your free marketing goal-setting template here. 

Ready to take your social media marketing to the next level? Here are nine goals to help your brand get noticed.

Social Media Marketing Goals for 2022

While you don’t need to meet every social media marketing goal listed to succeed, these objectives offer a solid starting point for a measurable marketing increase.

Goal 1: Increasing brand awareness

Goal 2: Driving website traffic

Goal 3 Getting more leads

Goal 4: Boosting user engagement

Goal 5: Improving customer service

Goal 6: Enhancing brand reputation

Goal 7: Creating more conversations

Goal 8: Understanding your customers

Goal 9: Tracking your mentions

Goal 1: Increasing Brand Awareness

Increasing brand awareness is all about getting the message out to potential customers. In practice, this means more than just posting content to social media — it’s about posting content to social media sites where it will be seen by your target audience.

Potential KPIs and metrics:

  • Total number of social channel followers
  • How many users are interacting with your content daily/weekly/monthly
  • Volume of shares, mentions, and retweets

Goal 2: Driving Website Traffic

Getting more traffic to your website from social media sources can help boost lead generation and sales conversion. Here, social analytics tools are useful for measuring key social metrics and how many unique visitors are viewing your site.

Potential KPIs and metrics:

  • Number of visitors referred from social media sites
  • Percentage of overall traffic from social media
  • Bounce rate of social traffic (how many users visit but don’t stay)

Goal 3: Getting More Leads

More leads mean more opportunities for sales. And while getting leads is typically part of the larger sales funnel process, social media offers a way to start collecting basic lead information.

Potential KPIs and metrics:

  • Contact information such as email addresses provided by customers
  • Downloads of content assets from social media links
  • Participation in social media events such as polls or contests

Goal 4: Boosting User Engagement

User engagement with your social posts is measured by actions such as comments, likes, and shares, and helps give a sense of how well your social media marketing is working to drive user interest.

Potential KPIs and metrics:

  • Post engagement rate — how many users interact with a post
  • Share rate — how many users choose to share your content
  • Time-based engagement — how many users share your content over a specific time period

Goal 5: Improving Customer Service

Customers come for the product or service but stay for your customer service. As a result, it’s worth evaluating your ability to ensure customer satisfaction via social channels.

Potential KPIs and metrics:

  • How quickly you respond to customer messages
  • The number of complaints or concerns received via social media
  • Overall satisfaction with your service, often measured using an email or social survey

Goal 6: Enhancing Brand Reputation

If customers don’t trust your brand, they won’t buy what you’re selling. And social media makes it easier than ever for customers to share exactly what they’re thinking — good or bad — about your brand, making effective reputation management critical.

Potential KPIs and metrics:

  • Mentions — how often is your brand mentioned in any social media posts?
  • Hashtags — what are people saying about your brand with relevant hashtags related to your product or service?
  • Sentiment — what is the overall user sentiment toward your brand? Good? Bad? Impartial?

Goal 7: Creating More Conversations

Social media is, well — social. This means it’s a place for conversation and interaction, and if your brand can get in on the action, so much the better for your sales.

Potential KPIs and metrics:

  • Number of users making posts on your Facebook page or in your Twitter chats
  • Number of daily active users on platforms such as Slack
  • Number of reviews for your products or services on social platforms

Goal 8: Understanding Your Customers

The more you know about your customers, the better. By understanding what they’re looking for, what they want to avoid, and how they want brands to treat them, your team can better tailor marketing and sales messages to your target audience.

Potential KPIs and metrics:

  • The kinds of posts do your customers comment on
  • Their most common pain points (from mentions and hashtags)
  • Their expectations in terms of brand response time and marketing content

Goal 9: Tracking Your Mentions

This goal expands mention monitoring from customers to the press: Where is your brand getting noticed by industry publications or thought leaders (or is it getting mentioned at all?)

Potential KPIs and metrics:

  • The number of users who saw your PR campaign
  • Questions about your product or service from industry leaders or journals
  • Coverage from social media influencers

Social Media SMART Goals

It’s always good to be smart, but when it comes to social media it’s even better to be SMART.

Jokes aside, SMART is a goal-setting acronym that makes it easier to meet intended targets. SMART stands for:

S — Specific

M — Measurable

A — Attainable

R — Relevant

T — Time-bound

If your goals meet SMART criteria, you’re more likely to see success. And when it comes to social media, SMART goals are essential to help brands master this medium.

Why? Because social media is constantly changing. From what consumers want to how they interact with brands to what they’re saying online, social media is never static. SMART goals give companies the ability to better manage the ever-evolving nature of social media discourse and the interaction between marketing impressions and overall reach.

If you’re feeling overwhelmed, don’t worry: We’ve got you covered with our SMART marketing goals template. Get it here.

SMART marketing goals guide

Social Media SMART Goals Examples

Now, let’s take each of our nine social media marketing goals above and apply the SMART framework.

SMART Goal 1: Increasing Brand Awareness

Specific: We want to increase brand awareness by creating and posting new content twice per week.

Measurable: Our goal is a 5% increase in our total number of social media followers.

Attainable: Our followers increased by 2% last month when we began posting content more frequently.

Relevant: Increasing brand awareness will help drive more interest in our products and services.

Time-bound: One month.

SMART Goal 2: Driving Website Traffic

Specific: We want to drive more traffic to our website by increasing the number of referrals from social media sites.

Measurable: Our goal is a 10% increase in traffic from social media sites.

Attainable: Targeted content publishing last month saw a 3% increase in traffic from social sites.

Relevant: More website traffic means more users browsing our products and services.

Time-bound: Six months.

SMART Goal 3: Getting More Leads

Specific: We want to get more leads from social media sites by creating content that encourages users to share their contact information.

Measurable: Our goal is to generate 10 new leads per week.

Attainable: Previous efforts at engaging content have increased the total number of users subscribed to our newsletter.

Relevant: More leads means more opportunities to find prospective buyers.

Time-bound: Four weeks.

SMART Goal 4: Boosting User Engagement

Specific: We want to increase the number of users that interact with our social media posts by creating more compelling content.

Measurable: Our goal is 30 shares per week.

Attainable: Our last engagement campaign saw a measurable increase in post comments.

Relevant: Increased user engagement leads to more hashtags and mentions and in turn drives more website traffic.

Time-bound: Two months.

SMART Goal 5: Improving Customer Service

Specific: We want to improve social customer service by ensuring that customers receive timely and relevant answers to their questions.

Measurable: Our goal is to reduce customer waiting time for responses by 20%.

Attainable: Leveraging social media marketing apps helped us streamline the messaging process.

Relevant: Improved customer service means higher satisfaction and increased consumer loyalty.

Time-bound: Three weeks.

SMART Goal 6: Enhancing Brand Reputation

Specific: We want to enhance brand reputation by better understanding customer sentiment.

Measurable: Our goal is to increase positive brand mentions by 30%.

Attainable: Analysis of customer hashtags helped pinpoint key areas of frustration.

Relevant: Better brand reputation means increased customer trust and leads to more reliable conversion rates.

Time-bound: Four months.

SMART Goal 7: Creating More Conversations

Specific: We want to create more conversations by increasing our total number of followers on Facebook.

Measurable: Our goal is to boost the total number of Facebook followers by 5%.

Attainable: Efforts to engage our Twitter community resulted in a 10% boost to conversations over time.

Relevant: More conversations means more brand mentions — and potential referrals.

Time-bound: Two months.

SMART Goal 8: Understanding Your Customers

Specific: We want to gain a better understanding of customers to better align with their expectations by evaluating the types of posts they comment on.

Measurable: Our goal is to collect and analyze customer data to discover key trends.

Attainable: Evaluation of customer pain points provided insight into what they didn’t like about our social presence.

Relevant: Better knowledge of customer preferences helps tailor content to meet their needs.

Time-bound: One month.

SMART Goal 9: Tracking Your Mentions

Specific: We want to track the number of mentions by both journalists and influencers.

Measurable: Our goal is to increase the total number of press mentions by 25%.

Attainable: Previous PR efforts have led to increased press interest.

Relevant: Mentions in the press or by influencers can drive both social and website traffic.

Time-bound: During the length of the PR campaign.

Get SMART for Social Media Success

SMART social media marketing goals offer the dual benefit of short-term impact and long-term gain.

While it requires some legwork to ensure you’ve got a solid goal format, you can streamline the process with HubSpot’s SMART goal template — pair it with any of our nine social media goals to help your brand track key social metrics get noticed for all the right reasons.

Editor’s Note: This article was originally published in October 2016 and has been updated for comprehensiveness.

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