Categories B2B

The Ultimate Guide to Starting A Podcast [Checklist]

Want to launch your own podcast (or a podcast for your company) but don’t know where to start? I’ve got you – starting a podcast is simpler than it seems.

➝ Free Guide: How to Start a Podcast

I was an avid podcast listener for years before deciding to start my own show in 2018. I took my podcast from idea to launch in 10 days with no audio experience — and if I can do it, you can too. In fact, starting a podcast is easier than ever as the medium has increased in popularity and profitability.

Podcasting is a fast-growing medium with 62% of people aged 12 and over listening. Having a podcast is a great way to get in front of your audience to build connections, and grow your business.

Here’s the ultimate checklist to help you start a successful podcast.

1. Determine your niche.

First, you’ll want to decide which genre your podcast falls under. This is important so platforms like Apple Podcasts and Spotify can properly categorize your podcast, and it helps those who are interested in the topics you’re covering find your show.

According to Edison Research, the top 10 podcast genres with the most weekly listeners in 2022 are:

  1. Comedy
  2. News
  3. Society & Culture
  4. True Crime
  5. Sports
  6. TV & Film
  7. Business
  8. Arts
  9. Religion & Spirituality
  10. Education

Determine which genre best describes the podcast you’d like to create or the industry you’re in, and keep this topic in mind as you plan out your content and prepare for launch.

2. Identify your ideal listener.

Now that you know what your podcast is going to be about, you’ll want to identify who your ideal listener is. Much like creating a buyer persona, take time to get clear on who you want to reach with your show.

Here are some characteristics to consider when identifying your ideal listener:

  • Age
  • Occupation
  • Education Level
  • Income
  • Interests
  • Hobbies
  • Geographic Location

As you craft your ideal listener persona consider the following questions: What is this listener interested in? If you were having a conversation with this listener, what questions would they ask? What other podcasts is this person listening to, and what does that tell you about what they want to hear? How often do they listen to podcasts? Where do they learn about new podcasts?

The answers to these questions can help you create content your potential audience is looking for. You may want to survey a small group of people to get their feedback on your podcast idea and to learn more about their media consumption habits.

3. Name your podcast and determine the launch date.

At this point, you know what your podcast is about and you’ve identified your ideal listener – now it’s time to choose a name. Whether your podcast name is related to your business or is something entirely new, perform an extensive search to make sure the name you want is available and is not associated with any other podcasts, brands, or registered trademarks.

This would also be a great time to determine your launch date. Aim to give yourself plenty of time to launch, factoring in the time it takes to get approved by podcasting platforms (more on this below).

4. Decide which format and publishing schedule you’d like to follow.

Next, you’ll want to determine the format you’ll follow for your podcast. Will it be an interview podcast? A scripted show? Documentary-style? Or will the host(s) be speaking on their own?

At this point, you should consider the publishing cadence you’d like to follow. The most common podcast publishing schedules are weekly, bi-weekly, and monthly. When it comes to podcasting, consistency is more important than frequency, so aim to choose a schedule you’ll be able to maintain.

5. Select a podcast hosting service.

Now it’s time to get this show off the ground! To create a podcast you’ll need to sign up for a podcast hosting service. This is an online service that stores your audio files in an RSS feeds and distributes the audio to platforms such as Apple Podcasts, Spotify, and Stitcher.

Some of the most popular platforms are Anchor, Libsyn, Buzzsprout, and Podbean. Many platforms offer free hosting with paid upgrades depending on what your needs are.

If you know you’ll want to eventually monetize your podcast with advertisements, consider using a platform that offers monetization options.

6. Create podcast artwork.

Your podcast artwork gives listeners a first impression of your show before they press play, so you want it to be good. You can outsource the creation of your artwork to a graphic designer or you can use a tool such as Canva to create your own.

Go through your podcast directory of choice to check out what elements the top-rated shows in your niche have to inspire your artwork, and make sure it’s true to your brand.

Starting a podcast checklist: podcast artwork from the HubSpot podcast networkWhen creating your artwork, make sure it:

  • Is a clear image that doesn’t appear blurry
  • Doesn’t contain any copyrighted images or logos of non-affiliated companies
  • Is easy to read in smaller sizes
  • Is consistent with your branding

It’s also imperative that your podcast artwork is the correct size. Apple suggests using a 3000×3000 pixel image. Incorrect sizing can impact your podcast’s ability to publish and display in directories correctly, so you’ll want to make sure your artwork is the right size.

When your artwork is complete, you’ll upload it to your podcast hosting service to ensure it shows up correctly across platforms.

7. Get your podcasting equipment.

Your podcast recording setup can be as complex or as simple as you’d like. If you’re opting to record at a local studio, this would be the perfect point in the process to research options near you and book time to record.

If you plan to record at home and are looking for a straightforward setup, all you’ll need is:

You can check out the full list of podcast tools we recommend here. Once you have what you need, find a quiet place at home to get set up and you’re ready to record.

8. Create your podcast trailer.

A trailer is a short audio clip that introduces your podcast to new listeners and gets them excited to tune in. In your podcast trailer you’ll want to include:

  • An introduction to your podcast and what it’s about
  • A teaser of what’s to come, or highlights so the audience knows what to expect
  • When listeners can expect new episodes
  • A call-to-action inviting the listener to come back

Most podcast trailers are around one to two minutes in length. Once your trailer is ready, you can upload it to your podcast hosting service.

9. Submit your podcast to online podcast directories.

In step five you set up your podcast in your podcast hosting service. Your platform will provide an RSS feed you can submit to podcast directories so listeners can tune in to your show. Here are the top two platforms you’ll want to submit your podcast:

Streaming your podcast to other platforms such as Stitcher, Castbox, Pandora, and Amazon Music can be managed within your podcast host settings.

10. Prepare your first three episodes.

When you launch your podcast to your audience, you’ll want to have a few episodes available so they can get as much value from your show as possible and feel more inclined to listen in the future.

Launching with a few episodes also gives your show a chance to earn more downloads, ratings, and reviews in a shorter period of time, which can be helpful for discoverability and ranking on the charts. When you launch, aim to have your trailer and first three episodes available.

I like to create a script for each podcast episode outlining the points I want to make if recording solo, or the questions I’d like to ask the guest I’m interviewing. Creating a solid script or outline is especially helpful when you’re a new podcaster getting used to the medium. Read through and edit the script, and practice reading it out loud to hear how it sounds.

Once your scripts are ready, record your launch episodes in your recording software of choice. From there you can edit them yourself or hire an editor to edit them for you. When editing, be mindful of any background noise and filler words that could distract the listener.

11. Write the show notes for your launch episodes.

Now that your first few episodes are recorded, it’s time to write the show notes. Show notes are essentially short blog posts that accompany each podcast episode. The show notes are a great place to put a general description of the episode along with links to any resources mentioned, or products you’d like to bring attention to.

While it can be tempting to gloss over show notes, it’s worth putting in a bit of effort. Not only are podcast show notes helpful for SEO which can bring new listeners to your show, but they can keep your audience engaged and ready to follow your content on other platforms.

12. Secure your podcast social media handles.

If you haven’t already, make sure you’ve saved the social media handles related to your podcast. Some podcasters create social media accounts dedicated to their podcasts, while others use their existing personal or business accounts to promote their shows.

Whichever you decide, you’ll still want to make sure you own the name and identity of your show across socials and online, so make sure you’ve saved related social media handles and web domains.

13. Upload and schedule your launch episodes.

Once your episodes are edited and your show notes are written, you’re ready to publish. Upload your audio files and show notes to your podcast host and schedule your episodes to publish on your desired launch date. Your launch date should fall on the day of the week you plan to publish moving forward.

starting a podcast checklist: when to publish your podcast according to research

Research by Megaphone found podcast episodes published on Tuesdays, Wednesdays, and Thursdays around 5 am EST resulted in higher downloads than those published at other dates and times.

14. Market your podcast and celebrate your launch.

Congratulations, you just launched your first podcast! Now it’s time to get the word out by marketing your show to your ideal listeners and celebrating your hard work. In 2022, short-form video has become a popular medium for promoting podcasts, with podcasters sharing short videos or audiograms of each episode on platforms such as Reels, TikTok, and YouTube.

Starting a podcast can be a rewarding creative endeavor that allows you to serve your audience in a new way. Bookmark this post to serve as your checklist as you navigate your launch.

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Categories B2B

33 Emerging Technology Stats to Know in 2022

Many major emerging technologies in artificial and virtual reality are becoming more accessible, but are they worth investing in? 

In this post, I’ve gathered TK stats related to emerging technologies and the impacts and potential impacts they can have on marketing and marketers in the near future. 

Download Now: HubSpot's Annual State of Marketing Report

Augmented and Virtual Reality

For years, researchers have said that virtual reality, which gives viewers an immersive and interactive 360-degree virtual experience, will hold the best opportunities for gaming, entertainment, and academic industries.

Experts have also thought that augmented reality, a partially immersive but still interactive experience, will thrive in the world of branding and marketing.

We have already seen some of these predictions come true, but both still have significant potential. Here are 16 stats that demonstrate the growth and opportunities of AR and VR.

  • Consumer and enterprise virtual reality market revenue is expected to reach $6.71 billion by the end of 2022 and $12.9 billion by 2024. (Statista)
  • Augmented reality, virtual reality, and mixed reality market size worldwide is expected to jump by more than 220 billion USD between 2021 and 2028. (Statista)
  • 101.6 million people in the US will use AR in 2022. (eMarketer)
  • 39% of media planners who use NFTs say they have the best ROI of any channel in their media mix. (HubSpot Blog)
  • In a recent study, 33% of survey respondents understand the concept of the metaverse, 37% have heard of it but aren’t sure what it means, and 30% aren’t sure at all. (GlobalWebIndex)
  • Over half of consumers are interested in participating in the metaverse, and 1 in 3 who haven’t heard of it still say they want to be involved.(GlobalWebIndex)
  • It’s estimated that, by the end of 2022, virtual reality hardware and software sales will generate more than 6.4 billion USD in revenue. (Statista)
  • 54% of people visit the metaverse to play games, 46% visit to virtually hang out with online friends, and 43% visit to virtually hang out with in-person friends. (HubSpot Blog)
  • 36% of consumers interested in participating in the metaverse worry about how companies will use their personal data online. (GlobalWebIndex)
  • Over the next five years, Gartner predicts that one in four people will spend at least one hour per day in the metaverse. (Gartner)
  • Over the next five years, 30% of businesses will have some sort of product or service available in the metaverse. (Gartner)
  • Over 1 in 5 people aged 24-54 are invested in crypto. (HubSpot Blog)
  • People ages 18-24 are likely to buy NFTs to join a community. (HubSpot Blog)
  • Deloitte’s 2021 Global Blockchain Survey found that 80% of participants say their industries will see new revenue streams from blockchain, digital assets, and/or cryptocurrency solutions. (Deloitte)
  • Over 250 million Snapchatters use an AR feature on the app every single day. (Modern Retail)
  • Creators on Snapchat have built over 2.5 million AR Lenses. (Modern Retail)

Artificial Intelligence

Artificial intelligence is so prevalent in 2022 that many of us don’t even notice all the ways we interact with iton a given day. If you’re less familiar with AI, here are eight stats to keep in mind:

  • Gartner forecasts that the worldwide artificial intelligence software market will reach $62 billion by the end of 2022. (Gartner)
  • The business value of AI will reach $5.1 billion by 2025. (Gartner)
  • 52% of marketers prioritize implementing marketing automation platforms to enhance their marketing efforts. (Demand Gen Report)
  • 17% of marketers currently use automation or artificial intelligence as part of their marketing strategy. (HubSpot Blog)
  • 1 in 5 consumers uses live chat or in-app chat daily. (Vonage)
  • 71% of consumers say they would be happy to use a chatbot if it meant an improved customer experience. (Conversocial)
  • A Drift survey reported that 54.8% of B2B professionals across various industries say they receive a greater volume of high-quality leads with chatbot tools. (Drift)
  • 61% of people globally believe that automation could put people’s jobs at risk. (PWC)

Voice Assistants and Smart Speakers

While voice assistants are technically a segment of AI, they’ve become so prominent in the emerging media world that they deserve their own section of stats.

  • Statista predicts that the number of digital voice assistants will reach 8.4 billion units by 2024, which is higher than the world’s total population. (Statista)
  • The total number of Amazon Echo users is more than double that of Google Home. (eMarketer)
  • 123.5 million adults in the US will use voice assistants at least once per month. (eMarketer)
  • Almost all voice assistant users use the technology on a smartphone. (eMarketer)
  • By 2023, digital voice ecommerce is expected to triple to an $80 billion industry. (Juniper Research)

Smart Devices and Appliances

Smart appliances and devices have significant potential to impact marketing. Although the space is still young, it’s providing interesting opportunities to bigger brands. 

As you can imagine, devices like smart TVs could provide great potential for content marketing and branded media. However, a more unique example of an appliance that could provide brand potential is a smart refrigerator.

“I’m excited to see how a smart fridge that can tell me when my avocados are about to spoil can be leveraged by a brand to give me information that might serve me in that particular information, says Amanda Zantal-Wiener, a senior content strategist who creates content for HubSpot that covers news and trends.

But, Zantal-Weiner’s excitement doesn’t end at smart-home appliances — she’s also fascinated by the world of smart cars.

“Until we start to see self-driving cars on the road, the idea of connected cars can also be used to help me do more than mindlessly scroll through my phone when I’m using a ride-hailing service, by serving as a distribution channel for real-time, relevant information during that trip. Everything is connected, and I’m excited to see which brands are able to adapt to that earlier on in a way that actually helps customers,” Zantal-Wiener explains.

Here are four key stats that highlight why you should keep these technologies on your radar.

  • Smart home appliance user growth will more than double between 2020 and 2025, from 30.6 million to 64 million. (eMarketer)
  • Smart TVs are the most popular smart home devices. (Statista)
  • The average cost of a smart-home device is expected to drop by 52% by 2023 (Juniper Research)
  • The percentage of US internet users using a smart appliance will increase to 21% by 2025. (eMarketer)

Navigating the Future of Marketing

Yes, creating voice assistant skills, leveraging AI, and building branded AR/VR experiences might be pretty inaccessible and costly to your company right now.

But, if you want to continue to innovate your brand or be a competitive marketer in the far future, you’ll want to keep up with how technology and marketing possibilities are evolving — you’ll be more prepared to adopt new technologies when they are accessible in the future.

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Categories B2B

The 15 Best Marketing Automation Tools Available to You

A majority of businesses use marketing automation tools nowadays — in fact, studies cite around 56% of businesses currently use the technology, and that number continues to grow.

Learn More About HubSpot's Enterprise Marketing SoftwareWhile marketing automation software can help companies increase efficiency by streamlining their workflows, there are so many options to choose from, full of different solutions with various features and use cases.

In this article, we’ll cover:

What are marketing automation tools?

Marketing automation tools use software to automate repetitive marketing tasks. Some platforms only offer email actions, drip sequences, and CRM updates. Others may help with lead scoring, sales lead rotation, SMS, and more.

Automating your marketing tasks can benefit your business by increasing overall efficiency and allowing you more time to work on high-level projects. For example, you can use marketing automation tools to collect valuable data that can be used to create more personalized marketing campaigns and increase conversion rates.

How to Choose the Best Marketing Automation Software

A more niche marketing automation product may be better for SMB and B2C environments, but B2B and enterprise companies may need a platform with wider capability. Here are some key areas to consider as you evaluate marketing automation software products to choose the one that’s right for you:

1. Determine Your Budget and Business Needs

If automation’s benefit can be summed up with one statement, it’s this: It will make you more efficient so you can focus on the tasks you enjoy and that have the highest return. With that in mind, you’ll want to evaluate price as you consider capability.

For SMBs and B2C organizations focusing primarily on email, a scaled-down system might be sufficient. However, with more advanced needs, enterprise (and thus higher ticket) software is more cost-efficient in the long run.

Be sure to choose a provider that’s reasonably priced but can also grow with you as your needs change. After all, reducing bloated operations is critical to scaling effectively.

2. Evaluate the Software’s Ease of Use

Automation isn’t a simple thing to implement, so make sure the interface of the software will work with you, not against you. See if you can find screenshots of the UX so you can determine if it looks simple and easy to navigate.

Automation can be technical, so look for providers that have robust knowledge bases, tutorials, and other customer support options.

3. Explore Analytics and Reporting Options

You’ll want to be able to measure the success of any drip campaigns you have running, so make sure your automation software will keep track of the metrics that matter most to you.

In B2B and enterprise environments with many stakeholders, you may also need advanced reporting abilities such as personalized dashboards or automatic reporting via email.

4. Research Integrations

How well does the marketing automation software play with your existing stack? Integrations allow you to manage data and get more from your tools.

5. Consider Potential Limitations

Some automation software platforms may limit the number of actions in a month or the database size you’re allowed.

Going into any evaluation, know how many contacts you have, how many emails you send on average, and what you want the software to accomplish. This will prevent you from underestimating the cost of your automation software.

6. Request a Demo

Before making a final decision, consider reaching out to each provider’s sales team to request a demo or sign up for free trial offers. Trying out a marketing automation tool before you buy it can help you determine which features best serve your needs.

Here, we’ve cultivated a list of marketing automation tools examples to help you sort through your options and feel confident choosing the best solution for you and your team.

1. HubSpot Marketing Automation

hubspot marketing automation software interface

HubSpot’s marketing automation functionality is one of the most powerful tools on this list in terms of features. It’s also one of the most popular in terms of customer sentiment, according to the G2 Grid for Marketing Automation.

Of course, HubSpot has a full growth suite that includes sales software, marketing software, and support software, which all integrate automatically with HubSpot’s CRM. The combined effect of having all of your data and growth activity in one place can unleash tons of creative automation possibilities that would be difficult or impossible if you use separate tools.

As a standalone, HubSpot’s marketing automation functionality includes an easy-to-use visual board where you can craft simple or highly sophisticated conditional workflows.

It can take time to master the tool (you’ll scale up more quickly with the help of HubSpot Academy), but once you get a grasp on it, the creative possibilities are endless. You can set up simple email list autoresponders, or build a smart and complex network of rules designed to target specific users with the exact right email, live chat, website experience, and more.

Basically, HubSpot’s automation tools go far beyond email, so you can scale your growth and spend less time on repetitive tasks.

Price: HubSpot’s email and form marketing automation tools are free. Increased access and features are available in paid versions of Marketing Hub, which start at $45 per month.

2. ManyChat

Marketing Automation Tool Example: ManyChatImage Source

Marketing automation isn’t just about email. Imagine automating some of the most repetitive conversations you have with customers on other platforms. ManyChat functions as a chatbot that can do just that on Facebook Messenger, Instagram Direct Messages, WhatsApp, and SMS.

A bot can be built in minutes with ManyChat’s templates and easy-to-use interface. In addition, the information you learn about your users can be synced to your CRM and other tools.

Price: ManyChat offers a free monthly plan that allows engagement with up to 1,000 contacts via Instagram Direct Messages, Facebook Messenger, and WhatsApp. Additional access and features are available through ManyChat’s paid plans, which start at $15 per month.

3. Moosend

Marketing Automation Tool Example: MoosendImage Source

Moosend is an email marketing automation platform that caters to various industries, including ecommerce and SaaS.

The automation feature uses advanced website tracking and triggers that allow you to send the right email campaign to those in your contacts who are interested in a specific product or service. For example, you can set up a cart abandonment series to target potential customers who left their shopping carts without making a purchase.

Collecting and managing customer data can also come in handy as you can use them to craft product recommendation campaigns based on product views. This data also allows you to create detailed reports of the campaign’s progress and the users’ activity so you can optimize the effectiveness of your promotional messages

Price: Moosend offers a 30-day free trial so you can try before you buy. After that, Pro plans start at $9 per month.

4. Omnisend

Example of marketing automation trigger in OmnisendImage Source

Omnisend is an omnichannel marketing automation platform built for ecommerce. Offering powerful automation workflows, you can get started quickly with pre-built templates that keep online merchants in mind.

With Omnisend, you can add several channels within the same automation workflow: email, SMS, Facebook Messenger, push notifications, and more. Omnisend also uses a user-friendly visual builder and templates which make creating workflows, forms, landing pages, pop ups, and emails quick and easy.

Price:Omnisend offers a free plan with basic email marketing automation that is best suited for small businesses just starting out. Medium to larger-sized businesses will most likely benefit from Omnisend’s paid plans, which start at $16 per month.

5. EngageBay

Marketing Automation Tool Example: EngageBayImage Source

EngageBay is another marketing automation platform designed specifically for small to medium-sized businesses.

This software comes with a wide range of features including email marketing, social media management, and website chat.

Other commendable features include drag-and-drop builders for landing pages and emails, A/B testing, SMS marketing, push notifications, abandoned cart retrieval and reminders, autoresponders, canned responses, and more.

Price: EngageBay offers a free plan for small businesses, as well as three advanced paid plans that scale with your business needs, starting at $10.39 per user per month.

6. Ontraport

Marketing Automation Tool Example: OntraportImage Source

Unlike other marketing automation tools, Ontraport is a business automation software specifically designed for entrepreneurs, solopreneurs, and small businesses.

While it has a CRM and marketing automation functionality, it also has several other features to run and grow a small business, including but not limited to email marketing, landing pages, reporting, and ecommerce.

One of the most valuable things Ontraport offers is its focus on reporting and insights. While some tools can be a bit of a black box, Ontraport gives you a clear look at the performance of your campaigns.

Price: Though Ontraport does not have a free plan, it does offer a free 14-day trial with each of its four paid plans. Pricing for Ontraport’s basic plan starts at $29 per month, which includes unlimited email sending and drag-and-drop marketing automation.

7. SendinBlue

Example of marketing automation workflow in SendinBlueImage Source

SendinBlue is a digital marketing platform that features well-liked automation software suited for both beginner and advanced marketers.

With SendinBlue, you can design mobile-friendly email campaigns either from scratch or through customizable templates. You can also run SMS campaigns from SendInBlue. Advanced features include reporting and lead scoring.

Price: SendinBlue offers a pretty impressive free plan, which includes basic marketing automation functionality, unlimited contacts, and up to 300 emails per day. Paid plans start at $25 per month.

8. ActiveCampaign

Marketing Automation Tool Example: ActiveCampaignImage Source

ActiveCampaign is an integrated email marketing, marketing automation, and small business CRM.

The strongest point of ActiveCampaign is its powerful and flexible marketing automation functionality. It’s one of the most comprehensive solutions on the market. Its deliverability is rated as one of the best in the market, as well.

This probably isn’t a good tool for beginners or those with low technical capabilities. It takes a bit more time and effort to learn — but when you do learn the platform, it’s pretty powerful.

Price: Though ActiveCampaign does not have a free plan or trial, it does offer a variety of paid plans that can be suited for B2B, B2C, or ecommerce businesses starting at $29 per month.

9. Salesforce Marketing Cloud Account Engagement

Marketing Automation Tool Example: Salesforce Marketing Cloud Account EngagementImage Source

Formerly known as Pardot, Salesforce Marketing Cloud Account Engagement is a cloud automation solution that mostly serves enterprise clients that have the technical resources and time to learn the platform.

It has a ton of features that automate communication to existing contacts, from CRM integration to email marketing, lead nurturing, and an ROI reporting functionality to make sure your campaigns are working.

You can track all interactions on your website and build predictive lead scoring based on the parameters you set. All of this helps improve marketing efficiency and remove wasted time and effort from your sales team.

It’s important to note that while it is incredibly powerful, this software may not be as accessible or affordable for smaller businesses or entrepreneurs as there is not a free plan or trial.

Price: Plans for Marketing Cloud Account Engagement start at $1,250 per month.

10. Keap

Example of Keap's marketing automation workflowImage Source

Keap (formerly known as Infusionsoft) has been around since 2001 and has helped thousands of marketers deliver on leads, revenue, and customer acquisition targets.

Keap really flourishes in the small business and solopreneur crowd, and in my experience, I’ve noticed it has a pretty sophisticated user base.

You can set up relatively complex decision trees depending on which lead magnet someone signs up for, how many (and which) emails they open and click, or other contact property data.

As Keap’s features continue to evolve, long-time customers may prefer Keap’s Max Classic plan since it is most similar to Infusionsoft’s original platform.

Price: Keap offers a free 14-day trial and three different paid plans based on customer needs, starting as low as $129 per month.

11. Ortto

Marketing automation tool example: OrttoImage Source

Originally known as Autopilot, Ortto is one of the most visually appealing marketing automation solutions on the market.

Ortto’s automation software allows you to create emails with its easy-to-use, visual campaign builder. Other features include audience segmentation, comprehensive data analytics, and activity tracking.

Of course, this platform is typically used for more sophisticated messaging and targeting, but you can also create a simple autoresponder based on a time sequence.

Price: Ortto offers a free plan for those who are new to marketing automation. It also offers free 14-day trials for all of its paid plans, which start at $29 per month.

12. Marketo

Marketing automation tool example: MarketoImage Source

Marketo was founded in 2006 as a marketing automation software company. It was later acquired by Adobe and incorporated into its enterprise marketing cloud.

The Adobe integration means that, if you use Adobe Analytics for data measurement and Adobe Target for experimentation and personalization, you’ll have a powerful enterprise marketing automation and optimization suite.

The tool is typically geared toward enterprise customers — it’s a bit out of range for most small business owners.

Price: Adobe does not offer a free trial or plan for Marketo. Since Marketo’s plan prices are determined by your database size, you will need to reach out to the sales department for a quote.

13. GetResponse

Marketing automation tool example: GetResponseImage Source

GetResponse is a marketing automation software that has many different layers and features. Its affordable Email Marketing plan includes basic autoresponders, templates, and a list size of 1,000 contacts.

GetReponse’s more premium plans include powerful features like drip campaigns, contact scoring, event-based automation, ecommerce tracking, and more.

In general, this software is easy-to-use. You’ll typically find good results from the tool, although it works best with the simpler features, like email newsletters. It can become trickier to work with the platform if you plan on implementing complicated conditional logic and marketing automation.

Price: GetResponse offers a free plan that’s great for sending out newsletters. However, GetResponse’s marketing automation features are only included in its paid plans, which start at $13.30 per month.

14. Drip

Marketing automation tool example: DripImage Source

Drip is one of the few marketing automation tools in this list that is primarily focused on ecommerce marketing automation. It provides one of the more “open” platforms, claiming that it plays well with “pretty much any marketing strategy you want to put in motion.”

Additionally, email is one of its strengths. Some email marketing and automation features include unlimited email sends, pre-built workflows, and multi-channel marketing.

It also excels in personalization and analytics. Overall, Drip is a powerful tool for ecommerce marketing automation.

Price: Though Drip does not have a free plan, it does offer a free 14-day trial. Paid plans are based on your number of email contacts and start at $39 per month.

15. Mautic

Marketing automation tool example: MauticImage Source

Mautic is the only open-source marketing automation platform on this list. It’s also a relatively new player, only founded in 2014. Mautic has grown quickly, though, and is seemingly picking up steam with high tech companies.

Currently, over 200,000 organizations use Mautic and it is available in over 35 languages.

Price: Free.

Getting Started with Marketing Automation

There are tons of options for marketing automation software. It’s all about choosing the right one for your business purposes, budget, and technical expertise.

Want something incredibly powerful and limitless? It may end up costing more and taking time and effort to learn. The cheaper options, by comparison, might have too limited a scale. Ultimately, it’s a trade-off.

enterprise marketing software

Editor’s note: This post was originally published in April 2019 and has been updated for comprehensiveness.

Categories B2B

What is a Flash Sale in Ecommerce? 6 of Our Favorite Examples

Ecommerce stores use flash sales to boost revenue, generate brand awareness, take advantage of consumers’ “fear of missing out,” and compel shoppers to make impulse purchases.

Sound manipulative? Shoppers enjoy the benefit of getting a product they want at an irresitible price. Countless ecommerce retailers use this promotional pricing strategy to generate sales with plenty of success.

In this post, you’ll learn everything you need to know about creating profitable flash sales and see examples from real ecommerce brands.

Download Now: Ecommerce Planning Templates + Kit

To illustrate the effect of a flash sale, let’s take a look at one example. Let’s say an artist who you only slightly like is playing in your city this weekend. Even though you only like that one song, you feel compelled to get dressed up and head over to the venue because your 10th favorite band is in town.

Or perhaps Trivia Night has rolled around once again, and even though you would rather stay home, you go out anyway because all your friends will be there and you don’t want to feel left out. What do these scenarios have in common? FOMO. The fear of missing out.

Flash sales capitalize on this psychological phenomenon to capture qualified leads and drive impulse buying decisions.

The best-known flash sale event of the year is Black Friday (and the following Cyber Monday). In 2021, Black Friday/Cyber Monday sales topped $14.04 Billion and $10.7 Billion respectively. For most businesses, this Mother-of-All-Flash-Sales is the highest grossing sales period of the entire year.

Flash sales aren’t just limited to Black Friday and Cyber Monday, though. An effectively implemented flash sale will massively boost sales, help clear out inventory, and bring additional customers to your site who may purchase non-sale items as well. To help you launch a successful flash sale, we’ve created a list of easy steps (and examples, too) to inspire your strategy.

How to Do a Flash Sale

1. Determine the goal of your sale.

A flash sale can accomplish many things besides just boosting sales and revenue. Do you want to clear out inventory to make room for next season’s products? Or perhaps you want to increase overall traffic to your site and generate hype over a new item? Understanding the goal of your flash sale is important when crafting your strategy, especially regarding the type of promotion or discount you want to offer.

2. Choose the right product for your ideal market.

When choosing the product(s) for your flash sale, you want to make sure your selection is aligned with your target audience and your goals. Although it might be tempting to run a flash sale on any old item you want to get rid of, it is important to make sure your offer provides value to the customer and encourages your target audience to join in on the sale.

3. Promote the sale ahead of time.

Launching a flash sale is like dropping a new song. You want to generate hype amongst your customer base ahead of time and get them rushing to your site as soon as the sale goes live. Consider using social media and email marketing to give your shoppers a heads up that a sweet deal is coming their way soon.

4. Optimize your wording.

Your discount needs to stand out in your customers’ feeds and inboxes, and choosing the right language for your offer can make or break your flash sale. For items under $100, a percent-off discount is more appealing to customers than money off. However, for items priced over $100, a set dollar-off amount tends to catch the eye.

$5 off a $50 shirt doesn’t sound quite as appealing as 10% off. Meanwhile, $50 off a $500 cookware set sounds a bit sweeter than 10% off. Both offers are the same, but how you say it matters. When planning your flash sale, consider the price and variety of your items when choosing the copy for your subject lines and captions.

5. Keep the time frame short.

The “limited-time” aspect of a flash sale is what really lights the fire in customers to hit that buy button. Missing out on a great deal can cause frustration and pain; we’ve all been there. The drive to avoid that pain is often enough to fill up carts. This is called anticipatory regret, and setting an urgent expiration date on your flash sale will trigger those feelings and boost sales. A 24h time frame is typically enough to drive purchases.

6. Check your inventory.

An effective flash sale requires effective preparation. You want to make sure you have the stock numbers to fulfill your expected amount of orders. Selling out of a product too early in your flash sale can leave customers with a negative experience with your brand. It’s important to make sure you have the merchandise on hand to send enough customers home happy while maintaining an air of exclusivity.

7. Prepare for shipping and delivery.

Online shoppers expect their items to ship as soon as possible — on the next day or even same day if possible. When designing your flash sale, make sure you are prepared ahead of time to fulfill and ship all your expected orders in a timely manner.

Customers are also far more likely to complete a purchase if free shipping is included, and may even increase their order to meet a minimum for a free shipping offer. If you can afford it, consider throwing in free shipping as part of your flash sale deal. Even if you need to dial back the discount or implement a cart minimum to trigger it, free shipping can influence your customers’ purchase decision.

Examples of Great Flash Sales

1. Abercrombie & Fitchflash sale example: abercrombie and fitch

This is a textbook flash sale example that checks all the boxes. Abercrombie & Fitch is offering a double whammy of a discount: 50% off of items that are already on sale. That deal is sure to get customers excited, and the limited time frame pushes shoppers to check out now and avoid any future regret of missing out on such a deal.

2. Starbucksflash sale example: starbucks

Your flash sale doesn’t just have to be a direct monetary discount. Starbucks is offering a creative deal where customers get twice the stars by purchasing through their loyalty program for one day only. As opposed to a targeted flash sale on a specific product, this one is aimed at driving traffic and sales across the board. If you have a loyalty or rewards program for your customers, consider offering an alternative type of flash sale using points and rewards as the incentive.

3. Fenderflash sale example: fender

As we mentioned earlier, the wording of your flash sale matters. Fender takes advantage of the fact that a dollar amount discount is most appealing for items over $100 by offering $50 off of guitars, as opposed to a percentage. Just like any good flash sale, it’s a limited-time-only deal.

4. Oculusflash sale example: meta quest oculus

Meta’s Oculus flash sale creates a sense of urgency by letting the customer know the discount is about to expire. This goes one step above simply stating the time frame of the deal, and in a personalized manner tells the customer that the time is now to take advantage of this discount. I don’t know about you, but I don’t want to regret letting this deal slide by!

5. DoorDashflash sale example: doordash

DoorDash’s DashMart is offering a classic flash sale: a percentage discount with an expiration date. What makes this flash sale stand out is the clean and concise design. The expiration date of the deal is front and center, paired with the offer and a simple, attractive image. This flash sale is also focused on a specific DashMart offering, not just all orders. If you have a new product or service, you might want to consider running a flash sale on that one offering to raise awareness and drive traffic.

6. Nordstrom Rackflash sale example: nordstrom rack

Not only can flash sales boost sales, but they can help clear out inventory as well. Nordstrom Rack is strategically using a flash sale to make more space at the warehouse, and you can too. Nordstrom is offering a percentage off of already-on-sale clearance items, which is doubly exciting for customers. It’s wise of them to quantify this double discount as up to 75% off to drive the deal home. The bold red color of their banners, coupled with the limited time nature of the deal, maximizes the FOMO customers might feel if they fail to make a purchase.

Flash Sales Provide Value & Boost Revenue

Along with increased revenue, flash sales can help your ecommerce business get rid of excess inventory and stabilize your existing inventory. Most importantly, flash sales often drive a large audience to your site and incentivize viewers to purchase non-sale products, too. Use flash sales periodically, and both your revenue and customer base will grow to unprecedented numbers.

Editor’s note: This post was originally published in April 2018 and has been updated for comprehensiveness.    

ecommerce plan

Categories B2B

The Best Story Framework for More Engaging Storytelling [Example]

Even if you’re not a professional storyteller, you can use storytelling frameworks to share more engaging narratives in your content marketing copy. You’ll not only be able to tell your company’s story more effectively to stakeholders, but you’ll be able to write more effective, readable material that converts users into loyal customers.

Whether you’re writing for your website, blog, social media profiles, presentations, or online offers, the framework discussed below will help you gain confidence in storytelling and start telling better stories in business and in life. Let’s get started.

Free Download: Marketing Editorial Calendar Template

Why use a storytelling framework?

As content strategists, we should spend a lot of time thinking about the importance of storytelling in marketing, but we don’t — mainly because it’s so intimidating. The pressure-filled process of creating a framework and telling a story can keep a lot of people from even making an attempt. When the subject comes up, we understandably get nervous.

The thing is: storytelling is part of what makes us human. We don’t have to be Ernest Hemingway to be good at it. We can use a storytelling framework to guide us in the writing process.

Storytelling frameworks make our copy and content feel familiar to readers, while providing us with an easy “formula” to follow. The good news is that your content will never feel formulaic, because you can (and should) diversify how you write individual pages or posts. However, the bare bones stay the same.

Storytelling Template: The Hero’s Journey

The Hero’s Journey is a storytelling template from author Joseph Campbell, and it’s everywhere. It’s one of the most relatable storylines because it basically mirrors the journeys of our own lives. Understanding The Hero’s Journey can give you insight into how to frame your own stories, whether it’s the true story about your company or a fictional story that stirs your imagination.

The following diagram breaks down this Hero’s Journey template, step by step.

storytelling template: the heros journey

Typically broken down into three acts, the Hero’s Journey goes as follows:

Act 1:

  • Ordinary World: A character (either you or your customer) is living a regular life.
  • Call to Adventure: The character becomes aware of a problem or a task that must be completed.
  • Refusal (of call): The character initially shows refusal — think of a customer who refuses to switch from their current provider despite their pain points.
  • Meeting with the Mentor: The character meets a person who’ll guide them in the process of completing the task — think of a sales person guiding a lead toward conversion.

Act 2:

  • Crossing the Threshold (into new life/experiences): The character officially starts their journey of solving the task, like a customer who’s just made a new purchase.
  • Tests, Allies, Enemies: The character faces different trials in the process of completing the task.
  • Approach to Innermost Cave: The character approaches the final battle — think of a professional who must now get their entire team to adopt a solution.
  • Ordeal: The character goes through a battle or showdown — like in-team disagreements or discussions with stakeholders.
  • Reward: The character emerges triumphant.

Act 3:

  • The Road Back: Typically, the challenge isn’t over, and the character must deal with “blowback” from their previous battle.
  • Resurrection: The character emerges with a new power, internal lesson, or external change.
  • Return with Elixir: The character returns home or moves forward into a new adventure.

This is the Hero’s Journey, which—modified in various ways—we see repeated in stories throughout history. We have an ordinary person (what is), and we have adventure that lies ahead (what could be). The transference from one to the other is the journey.

Another great story template comes from comedy writing. It starts similarly: A character is in a zone of comfort. But they want something, so they enter into an unfamiliar situation. They adapt, and eventually get what they’re looking for, but end up paying a heavy price for it. In the end, they return to their old situation, having changed.

The Hero’s Journey: Fiction Example

The greatest story ever told…

Yes, we’re talking about Star Wars. Let’s step through a crude synopsis to see how well it matches Campbell’s pattern:

  • Ordinary World: In the first Star Wars film, we begin with the rather ordinary Luke Skywalker. He lives on a farm on a desert planet.
  • Call to Adventure: One day, he meets some robots who need help. They need to find a local hermit named Obi-Wan Kenobi. Luke takes the robots to Obi-Wan, who basically says, “Luke, you need to go out and help save the universe.”
  • Refusal of Call, Meeting with Mentor, & Crossing the Threshold: Luke initially says, “No, I have all this stuff going on,” but Kenobi, who becomes Luke’s mentor, convinces Luke that he should go. Kenobi trains him how to use a lightsaber, and Luke goes on an epic space adventure.
  • Test, Allies, Enemies: On the journey, Luke meets the villain, Darth Vader. He battles evil stormtroopers. He makes friends: Han Solo, Chewbacca, Princess Leia.
  • Approach to the Innermost Cave: Luke then has to help defeat the super-weapon, the Death Star.
  • Ordeal: Nearly everything goes wrong, but in the end, Luke succeeds in blowing up the Death Star.
  • Reward: The last scene of the movie is of Luke getting a metal put over his neck by the princess, who kisses him on the cheek.
  • The Road Back, Resurrection, & Elixir: Now he is in his new home, a changed man, emboldened by the great power of the Force, which he can use on future adventures.

The Hero’s Journey: Business Example

In business, the Hero’s Journey can most apply to case studies. (Most of them are a little less entertaining stories than Star Wars, unfortunately.)

A case study is the story of where a customer was, where they wanted to be, and how they overcame that gap.

If you listen to podcasts, you’ll hear this story told in almost every ad. You’ll also see it in “About us” pages. For example, check out Harry’s:

“Our founders, Jeff and Andy, created Harry’s because they were tired of overpaying for overdesigned razors. Instead, they wanted simple, high-quality products that felt good to use, all at a fair price. When they asked around, they learned lots of guys were upset about the situation too, so they decided to do something about it.”

storytelling framework example: harrys

The problem with most brands’ stories is that they don’t walk us through enough of the steps of the Hero’s Journey to capture our attention.

That’s why these frameworks are so useful. They’re a really easy way to ensure that we’re more creative when we’re coming up with stories or trying to convey information. This framework helps you focus your creativity.

Need more? Check out The Storytelling Edge: How to Transform Your Business, Stop Screaming into the Void, and Make People Love You for more detail on using the Hero’s Journey in your business writing. 

How to Bolster Your Storytelling Framework with the Benjamin Franklin Method

As you continue using storytelling templates, you can use Benjamin Franklin’s writing method to strengthen your skills and create better business stories.

What is Benjamin Franklin’s method, you ask?

Benjamin Franklin devised a system for mastering writing. He collected issues of a publication that contained some of the best writing of his day, and reverse engineered the prose. He took notes at a sentence level, sat on them for a while, and tried to recreate the sentences from his own head, without looking at the originals.

Upon comparison, Benjamin found that his vocabulary was lacking, and his prose was light on variety. Despite that, he did it over and over. Unlike the more passive method most writers use to improve their work (reading a lot), this exercise forced Franklin to pay attention to the tiny details that made the difference between decent writing and great writing.

Here’s how you can use this method to bolster your storytelling template.

Step 1: Reverse engineer your competitors’ copy.

Take a piece of copy that you particularly admire from your competitor’s website. It can be a webpage, a case study, a white paper, or an article. Read it while noting what’s particularly effective about it, then set it aside and rewrite it in the best way you know how. Be sure to use your notes to guide your rewrite, and try to identify the storytelling template your competitor is using.

Note: Don’t publish this material, as it can be flagged as plagiarism! But you’re welcome to keep it in a private doc.

Step 2: Compare your reworked version to the original.

Set the two versions side by side. How does yours compare? What is it missing? What did your competitor do well? How did you do well? Note your findings in a separate document. Do this again and again with your competitors and even your own copy. Once you have enough insight and experience, you can begin applying your findings to your new copy and even use it to rewrite your old copy.

A Storytelling Framework is Essential for Great Copy

By using storytelling frameworks, you’ll learn to write stronger business stories in no time. The Hero’s Journey is a best-in-class example for writing case studies, advertisements, articles, and even tutorials. Remember: People don’t remember brands. They remember stories. Use this to your advantage.

Note: This post contains excerpts from The Storytelling Edge: How to Transform Your Business, Stop Screaming Into the Void, and Make People Love You by Joe Lazauskas and Shane Snow.

Editor’s note: This post was originally published in January 2018 and has been updated for comprehensiveness.

Click here to download our free introductory ebook on marketing psychology.

Categories B2B

The Best Marketing Jobs and Careers for You to Pursue in 2022

Marketing seems simple, but it gets more complex as you break it down. If you don’t already know about marketing careers, scanning jobs online could convince you that this isn’t your dream job.

But marketing is fun. Marketing a company is essentially grabbing a bullhorn and saying, “Hey! We love this company, and here’s why you should, too.”

Free Kit: Everything You Need for Your Job Search

Marketing is also incredibly dynamic and diverse. It offers positions for people of all strengths. Whether you’re equipped with creative ability or analytical prowess, marketing’s got a spot for you.

In this article, we’ll break down what marketers do. We’ll show you how you can get into marketing and the different marketing jobs that are out there. We’ll give you what you need to map out your marketing career and pinpoint your goals. Let’s get started.

According to Merriam-Webster, marketing is “the process or technique of promoting, selling, and distributing a product or service.” But the job involves much, much more than that.

The day-to-day activities of a marketer depend on what they’re marketing, whom they’re targeting, and what platforms they use to promote products or services. There are too many marketing roles and functions to provide a single definition applicable to everyone in this field.

Before we dive into the various positions you can find within a marketing department, let’s discuss tools and education necessary to become a marketer.

What You Need to Be a Marketer

There’s not a single, definitive path to any job field. Marketing comes from people with all kinds of backgrounds — journalism, psychology, and more. I’ve mapped out a career path as it’s the most straightforward way to jump into a marketing job. Later in this article, I’ll dive into how to get a marketing job.

Education

If you’re serious about a long-term marketing career primed for growth and variety, a bachelor’s degree is the way to go. Four-year programs teach you the skills and competencies needed to join and excel in the competitive, fast-paced landscape that is the marketing world. They can help with public speaking, creative problem-solving, logistics, sales, and analytics.

The following degree programs can lead to a career in marketing:

  • Marketing
  • Management
  • Business
  • Economics
  • Psychology
  • Communications
  • Public Relations
  • Journalism

Nowadays, it doesn’t matter as much what you major in as it does where you go to school or what you get involved in. Organizations like the American Marketing Association, National Association of Sales Professionals, or Pi Sigma Epsilon (a co-ed marketing fraternity) can help you get connected outside the classroom and off-campus.

Some marketers choose to extend (or return to) their schooling by pursuing a Master of Business Administration (MBA) or graduate degree in marketing. Both programs offer in-depth studies of marketing, but they differ in education specifics and structure.

MBA programs focus on the humanity of business, such as people management, organizational behavior, and leadership. Graduate marketing programs study consumer behavior, changes in the domestic and international marketplace, and growing digital trends.

You can combine these programs, of course, but their cost and completion time can be an issue for most students.

While we can’t tell you if graduate school is the right choice for you, we can encourage you to research your options for career success. Here’s a great article from U.S. News to help you figure out if an MBA or master’s program is for you.

Internships and Co-ops

While a degree (or three) may not be in the cards for you, an internship or co-op most certainly should. There’s no better education than real-life experience, and internships allow you to learn on the go while you’re still learning in the classroom.

Marketing internships are valuable because they help you determine what kind of marketing you want to do. Do you like the creative side of marketing, or do you like working with numbers and analytics? Does promoting a single product excite you, or would you prefer to work on overall brand awareness?

Marketing departments have lots of moving parts, and internships and co-ops help you determine exactly which projects and promotions you’d like to join.

Lastly, internships are valuable currency in today’s job market. Think about it: Thousands of students graduate each year and enter the workforce. That’s not even considering how many workers are changing their minds and careers to pursue marketing jobs.

With some real-life experience under your belt, you automatically become a highly desirable candidate to employers. Some internships can lead to full-time jobs, too.

Many educational institutions offer internships through their business or communications departments, so if you’re still in college, start there. Universities worldwide hold valuable relationships with local businesses that will hire students while still in school.

If going through your college or university isn’t an option, sites like WayUp and Chegg Internships can help you find open positions. Idealist is an internship site that focuses on nonprofit roles, and Global Experiences helps you find international opportunities.

And, of course, you can always find open internships through LinkedIn, Glassdoor, and Indeed.

Skills and Aptitudes

Surgeons possess incredible patience and stability, psychologists are fantastic listeners, and chefs have excellent memory. Like any other professional role, great marketers tend to carry a particular set of skills. These can be skills you’re born with or skills you develop and fine-tune through schooling and real-life practice.

Either way, the following skills and aptitudes are typically required to excel in any marketing role:

  • Creativity. Whether you’re writing a business plan or a campaign brief, being able to creatively spell out your vision is a must in the marketing field. In today’s world, grabbing consumers’ attention isn’t easy. Marketers have to constantly think up new ways to attract their audience and entice them to make a purchase — great marketers are creative.
  • Problem-solving. Imagine the conundrum marketers faced when DVR came out and commercials became futile. What about the overwhelming switch to mobile versus desktop? These trends in the marketplace forever changed the way businesses sell, and marketers were on the front lines of those shifts, huddling and figuring out how to solve new problems that came their way. Great marketers are problem-solvers.
  • Passion for numbers. Even the most right-brained marketers have a passion for numbers and ROI. How else do companies know that their promotional efforts are working? Whether they’re tracking retweets, click-throughs, or video views, marketers live and breathe metrics. Great marketers are analytical so they can prove the value of their work.
  • Curiosity. The marketing landscape is ever-changing, and opportunities arise every day for businesses to promote their products in new and exciting ways. But marketers wouldn’t be able to seize these opportunities if they don’t continually ask, “What if?” Great marketers stay curious and are lifelong learners.

Now that you know what’s recommended (if not required) to thrive in a marketing role, let’s take a look at the job market for marketers. How many people are looking for marketing jobs, and what companies are looking for them? Is there room for growth and innovation?

The Marketing Job Market

According to Statista, marketing jobs are expected to grow 10% from 2020 to 2030 — a faster rate than average for all other jobs, and likely not stopping any time soon.

Marketing and promotional campaigns are essential to every company, regardless of industry, as organizations seek to grow and maintain their market share.

That’s why marketing jobs are available at all kinds of organizations — large firms, startups, small businesses, and nonprofits. Do some companies offer better marketing jobs than others? No, not really. But there are some companies that excel at different types of marketing and offer opportunities for different kinds of employees.

Marketing is also a great career if you’re looking for a remote job. 35% of full-time employees in the United States have the option to work remotely. Another 23% have the option to work remotely part-time. And according to LinkedIn, remote jobs in marketing increased by 177% in 2021.

Here are some places to start your research on companies for marketers, based on a variety of factors:

Today’s job market is thriving, and there’s more opportunity than ever to dip your toe into the proverbial marketing waters. But what are these specific opportunities, you ask? Below we’ll break down the various marketing jobs and marketing career paths available.

Any given marketing department manages a variety of positions, projects, and goals. The difference between these roles can be minute or major — it all depends on what medium they’re working with, what they’re promoting, and who they’re promoting to.

1. Digital Marketing

Digital marketing refers to marketing through digital channels like search engines, websites, email, and mobile apps. In the last 30 years, the rise of the internet, smartphones, and big data has completely changed the way companies market and promote their products and services. In turn, these shifts create many new marketing careers.

Search Engine Optimization (SEO) / Search Engine Marketing (SEM)

Search engine optimization refers to organically optimizing web content. This helps search engines index your content, which makes it easier for your audience to find.

Search engine marketing is paying for advertising space on said search engines. SEO, SEM, and their ever-changing trends have become such an influential part of online marketing that people are specializing in it — and companies are hiring for it, too.

Email Marketing

Email as a marketing medium may seem more traditional, but email’s impact is still strong. Email marketing uses a single channel to reach current and potential customers through creatively-written emails and digital promotions.

Growth Marketing

Growth marketing (or hacking) is a relatively new term and refers to marketing that targets the entire funnel — not just the top few tiers. Growth marketing takes into account the fact that retention is a major factor of growth and so it prioritizes both customer success and customer acquisition.

2. Content Marketing

Content marketing, since it’s mainly executed online, could be considered a segment of digital marketing. But the career path has become so impactful that we believe it deserves its own section.

Content like blogs, ebooks, white papers, and guides are critical components of a solid inbound marketing strategy, and content marketers are the people who create them. Content marketing refers to marketing via long-form content, websites, blogs, and even audio and video content.

Marketing Copywriting

Copywriting is a foundational part of marketing and advertising. Content and copywriters create copy for:

  • Blogs
  • Websites
  • Ads
  • Email
  • Landing pages
  • Social media

They use language to encourage, educate, and inform. In the process, they entice customers to buy, stakeholders to engage, and leaders to support the business.

Graphic Design

Graphic design is a subset of content marketing that focuses more on the visual appeal of web and print content. Graphic designers typically work on:

  • Website design
  • Ad designs
  • Infographics
  • Images used in marketing or promotions

Content Creation

30% of social media marketers are investing more in short-form video in 2022, while 29% are trying it for the first time.

To keep up with this kind of trend, businesses are investing in content creation. Content creation focuses on digital content like video, podcasting, and other new media. This focus gives brands an opportunity to connect with customers where they spend the most time online. This strategy can speed up business growth.

Social Media Marketing

Social media marketing leverages social platforms to promote a company and its products. Some specialize in one or two platforms, while others manage multi-channel promotion.

Social media marketing also helps brands connect and engage with audiences in new and authentic ways.

Community Management

Community management focuses on community-building for businesses. This role helps to connect customers, employees, and stakeholders.

Adding a community manager for engagement can help a brand:

  • Improve brand reputation
  • Share updates
  • Grow with customer needs in mind

Conversion Rate Optimization (CRO)

The main goal of content marketing is to use content to educate, interest, and convert readers into customers. But content can’t always do that on its own. That’s where conversion rate optimization comes into play.

3. Product Marketing

Product marketing is all about setting the tone for how, where, when, and why a company promotes its products and services. Product marketers are typically assigned to one product or product line. They act as chief advocate and strategist for that product.

4. Brand Marketing

In today’s economy, a company’s brand plays a major role in how consumers shop. According to a 2022 survey of U.S. consumers from Salsify, 46% of shoppers will pay more for a brand they trust. This consumer behavior has paved the way for roles in brand management and public relations.

5. Event Marketing

Company-run events are a popular way to interact with and entertain potential customers and clients. Event marketing brings together your community, delights your customers, and puts a friendly face to your brand name — especially for B2B marketers. For this reason, companies need event marketers.

6. Niche Marketing

As online shopping and social media expand the reach of big brands, it’s become more important than ever to stand out. Niche marketing focuses promotional efforts on small defined segments.

Niche marketers use their personal knowledge to target the unique needs of a specific audience. Whether your focus is health and wellness or travel, your niche could be your path to a career in marketing.

7. Marketing Analysis

In the marketing world, numbers are king. No other factor has the power to shift campaigns, change budgets, hire and fire employees, and draw investors.

Marketing analysis is a unique role. While most companies hire internal analysts, third-party consultants and agencies also exist to help businesses interpret and apply data findings. Regardless of whom they work for, data scientists — specifically marketing analysts — read and interpret digital data to help businesses and marketing departments make better business decisions.

8. Marketing Strategy

While many careers in marketing focus on tactics, as you advance you may develop an interest in strategy. Marketing strategy involves creating long-term plans that connect business goals to customer needs. Strategists create the playbook for how you can find the right prospects and make them loyal customers for your brand and products.

As you review these choices, it’s important to note that different marketing positions can have the same or similar titles. Job titles are often less important than job descriptions in marketing. The same can be true about whether an open role is at the entry, mid, or leadership level.

So, when searching for marketing jobs, look at and assess each job description individually.

1. Digital Marketing Manager

Career path: Digital Marketing

Responsibilities

Digital marketing managers develop and support the online identity and sales for a brand. This is often a multi-dimensional role that could include:

  • Data analysis
  • Paid ad placement
  • Email marketing
  • Content marketing
  • SEO
  • Social media management

Responsibilities for this role might also include presentations, and developing and executing marketing campaigns.

Skills

To succeed in this role, you will need to be a flexible and strategic thinker. Skills in a range of marketing tactics, including copywriting, research, and design, are useful. It’s also important to have skills in building and maintaining professional relationships.

Income

Digital marketing managers make $47,000 to $101,000 per year.

2. Search Engine Optimization (SEO) / Search Engine Marketing (SEM) Specialist

Career path: Digital Marketing

Responsibilities

SEO specialist responsibilities include:

  • Improving the ranking of a website on a search engine results page (SERP)
  • Conducting keyword research
  • Making technical SEO recommendations
  • Designing site architecture
  • Analyzing and applying metrics on website and keyword performance

SEM specialists use search engines like Google and Bing to increase website visits, conversions, and revenue through paid ads.

Skills

The skills and qualifications for both SEO and SEM specialists include experience interpreting and applying analytics. They also need to be able to manage a marketing budget and read and apply website and search analytics. Google Ads and Google Analytics experience and knowledge of search engine trends and news are also important skills.

Income

SEO specialists make between $52,000 and $105,000. SEM specialists make between $64,000 and $176,000.

3. Email Marketer

Career path: Digital Marketing

Responsibilities

The responsibilities of an email marketer include:

  • Creating emails that recipients not only open but also engage with
  • Increasing revenue and sales
  • Growing and segmenting email lists
  • Reading and analyzing data
  • Optimizing promotions and open rates

Skills

The skills and qualifications required of email marketers include proficiency in email marketing and tracking programs, excellent creative communication and design skills, HTML, and data analysis and interpretation.

Income

Email marketers make between $43,000 and $70,000.

4. Growth Marketer

Career path: Digital Marketing

Responsibilities

Growth marketers work with a variety of media and teams, including but not limited to SEO and SEM, social media, PR, and email.

Because of this, the responsibilities of growth marketers can range from A/B testing to conversion funnel optimization to content creation and user experience design.

Skills

The skills and qualifications required of growth marketers include innovative and creative mindsets, quantitative and qualitative problem-solving skills, knowledge of a variety of digital marketing systems, and experience interpreting and applying data.

Income

Growth marketers make between $41,000 and $165,000.

5. Content Marketer

Career path: Content Marketing

Responsibilities

The responsibilities of a content marketer include:

  • Strategizing and executing content creation and delivery
  • Tracking metrics that influence content strategy
  • Managing a team of writers, designers, and strategists

Skills

The skills and qualifications required of a content marketer include strong writing and editing skills, proficiency with content creation and management tools, project management, and experience in online audience growth.

Income

Content marketers make between $37,000 and $82,000.

6. Marketing Copywriter / Content Writer

Career path: Content Marketing

Responsibilities

A copywriter creates clear and useful written content for a business. Their writing encourages customers to purchase products and services. They might also:

  • Write instructional content
  • Develop blogs, website copy, and print ads
  • Draft emails
  • Develop video scripts
  • Research keywords
  • Proofread or edit written content

Skills

Marketing copywriters need to have strong writing skills. Many pursue a degree in marketing, writing, or advertising. Others come to marketing from other fields, including psychology, journalism, or literature.

Income

Salaries for marketing copywriters usually range from $45,000 – $59,000 per year.

7. Graphic Designer

Career path: Content Marketing

Responsibilities

The responsibilities of a graphic designer include creating any visuals used in marketing materials or campaigns, both print and digital. Some graphic designers work on corporate identity and establish how a company will visually communicate its overall message and brand.

Skills

The skills and qualifications required of graphic designers include proficiency in graphic design programs like Photoshop, Illustrator, and InDesign, knowledge of design elements, excellent verbal and visual communication skills, and experience creating visual art for marketing purposes.

Income

Graphic designers make between $35,000 and $66,000.

8. Content Creator

Career path: Content Marketing

Responsibilities

A content creator works individually or as part of a team to create

content for a range of media and channels.

Content creators include:

  • Podcasters
  • Social media influencers
  • Video content creators
  • Blog writers
  • Newsletter authors
  • Video game streamers

Skills

Successful content creators balance creative skills with the ability to research and analyze data and consumer habits. Depending on their target audience, a content creator might need skills in SEO, promotion, or production to thrive in this role.

While some content creators work independently as freelancers, others work full-time for brands. Independent content creators also need to develop entrepreneurial skills.

Income

Content creators earn $17,500 to $83,500 per year.

9. Social Media Marketer

Career path: Content Marketing

Responsibilities

The responsibilities of social media marketers include:

  • Managing a company’s social presence
  • Monitoring online conversation
  • Organizing customer service through social media
  • Creating content for social channels
  • Staying up-to-date on social media trends and news

Skills

The skills and qualifications required of a social media marketer include excellent verbal and digital communication skills, a creative and innovative approach to digital marketing, proficiency in all social channels, and experience in public relations or public brand management.

Income

Social media marketers make between $37,000 and $86,000.

10. Community Manager

Career path: Content Marketing

Responsibilities

Community manager responsibilities vary widely depending on the business goals. Usually, their ultimate goal is community-building. Many manage communications in online groups and communities, including social media, for a brand. Some also represent the brand at online and in-person events.

Skills

The ability to multitask and organize is essential for community managers. This is because this position requires communication on many platforms at a fast pace. Other valuable skills for this marketing role include:

  • Patience
  • Enthusiasm
  • Empathy
  • Data analysis
  • Flexibility

This role offers support and clarity to audiences that include business leaders and new customers. This means that a top skill for this role is staying informed and positive as needs change.

Income

Community managers make $52,000 to $64,000 per year.

11. Conversion Rate Optimization (CRO) Specialist

Career path: Content Marketing

Responsibilities

CRO specialists focus on optimizing websites, user flows, and content offers to drive the most conversions — whether a conversion means making a sale, securing a lead, or getting a subscriber. The responsibilities of a CRO marketer include:

  • Auditing content to measure effectiveness and ROI
  • Influencing content creation to ensure impact
  • Measuring how visitors and readers interact with your content
  • Using data to optimize for improved performance

Skills

The skills and qualifications required of CRO specialists include experience auditing and creating digital content, ability to A/B test and measure content impact, and proficiency in online content platforms and analysis tools.

Income

CRO specialists make between $30,000 and $96,000.

12. Product Marketer

Career path: Product Marketing

Responsibilities

The responsibilities of a product marketer include:

  • Determining overall messaging and positioning of the product
  • Mapping the buyer’s journey to purchase the product
  • Collaborating with the product creators, designers, and other marketers

Skills

The skills and qualifications required of product marketers include excellent verbal and written communication skills, collaborative working style, prior experience strategizing and analyzing marketing campaigns, and competitive intelligence skills.

Income

Product marketers make between $64,000 and $134,000.

13. PR Manager

Career path: Brand Marketing

Responsibilities

The responsibilities of a public relations (PR) manager include creating and maintaining a company’s public image, working with other teams to ensure content and messaging are consistent, and contributing to campaigns to promote and boost the business.

Skills

The skills and qualifications required of a PR manager include excellent written and verbal communication skills, experience with brand and crisis management, proficiency with email and social media marketing, and ability to manage projects and people.

Income

PR managers make between $48,000 and $104,000.

14. Brand Marketer

Career path: Brand Marketing

Responsibilities

Brand marketers create a distinct identity for a brand. Instead of promoting a specific product or campaign, brand marketers focus on the overall brand. This includes making sure that any new products or marketing aligns with the brand. It may also involve creating and analyzing assets or campaigns.

Skills

Brand marketers often have extensive experience in marketing and may have advanced degrees, like an MBA.

Income

Brand marketers make $62,000 to $136,000 per year.

15. Event Marketer

Career path: Event Marketing

Responsibilities

The responsibilities of an event marketer/manager include organizing and promoting events, creating messaging, designing and organizing marketing campaigns, connecting with audience members, and managing a team of marketers.

Skills

The skills and qualifications required of event marketers/managers include excellent digital and written communication skills, willingness to work under pressure and on deadlines, and high-level negotiation and organizational skills.

Income

Event marketers make between $40,000 and $82,000.

16. Ecommerce Marketing Specialist

Career path: Niche Marketing

Responsibilities

Ecommerce marketing specialists develop and maintain online stores. They also create and execute marketing strategies for online businesses based on data analysis. They are responsible for both online sales and brand awareness for online brands.

Skills

Besides the marketing skills listed above, ecommerce specialists may also need skills in:

  • User experience
  • Web design
  • Coding

The ability to work with different teams is also important.

Income

Ecommerce marketing specialists make between $34,000 and $78,000 per year.

17. Marketing Analyst

Career path: Marketing Analysis

Responsibilities

The responsibilities of a marketing analyst include:

Using data to influence campaign impact, allocate funds, determine how to design and optimize a website, set the prices of products and services, and more.

Analysts also identify new opportunities and initiatives as well as develop metrics, benchmarks, and standards for future performance.

Skills

The skills and qualifications required of a marketing analyst include data analysis and management, fluency with programs like Microsoft Excel, SPSS Statistics, and SAS, and knowledge and experience with trends in big data.

Income

Marketing analysts make between $43,000 and $80,000.

18. Marketing Strategist

Career path: Marketing Strategy

Responsibilities

A marketing strategist develops and communicates strategic plans to meet business goals. They also pull together the efforts of different teams to execute those strategies.

Besides broad marketing strategist positions, there are also roles for:

  • SEO strategists
  • Content strategists
  • Social marketing strategists

Strategists sometimes cover the day-to-day tasks for their area of expertise, but they are usually focused only on strategy. For example, a social media manager will design and publish posts on social media. But a social media strategist will develop and research the targeted campaigns and customer targets that inform those daily posts.

Skills

Advanced experience and technical knowledge. Awareness of SEO, SEM, and marketing news and trends is also important. Besides bringing knowledge and experience, strategists should also have strong skills in:

  • Time management
  • Communication
  • Presentation
  • Management

Income

Salaries for marketing strategists range from $51,000 to $152,000 per year.

The outlines above are only a partial list of popular marketing jobs and career paths. It’s clear that there’s a lot of opportunity. But that doesn’t mean that marketing isn’t a highly competitive field.

With ever-changing trends and consumers, marketers must be at the top of their game when applying to and thriving within their roles. Next, we’ll dive into how to find, apply for, and get a marketing job in your chosen field.

How to Get a Marketing Job

Getting a marketing job might feel complicated, but it’s not impossible. There are a few things you can do to ensure you’re applying for the right jobs and promoting the best version of yourself in the process.

1. Figure out what type of role you want.

Before opening a job application, you must figure out what type of marketing job you want. As we explained above, there are plenty of marketing jobs available — and we hardly scratched the surface.

Do yourself (and your potential employers) a favor and perform some self-analysis before deciding which jobs to pursue. Review the jobs we’ve described above and research others that spark your interest. Take a look at how marketing impacts your day-to-day life and see which components intrigue you.

Do you find yourself gravitating towards the creative parts of marketing, or are you excited by the analytical side? Both play an important role in marketing, but the jobs for each will differ.

Make a list of what you’d like to do in your role. If I were building a list of “wants,” I’d say:

  • I like writing and telling stories.
  • I like research.
  • I like working with analytics only to help me create better content.
  • I like working with a team.

Determining what kind of marketing jobs interest you will give you much more clarity in your job search and will help you decipher which specific roles best match your interests and skills.

2. Find jobs matching your interests.

There are a few ways to go about finding marketing jobs. First, throw your search query in Google. If you’ve decided you’d like to design marketing materials for a company, search “marketing design jobs” or “graphic design marketing jobs” and see what comes up.

Second, check out job board sites like Indeed, Glassdoor, and SimplyHired. These sites aggregate available jobs and make it easy to set filters for salary, location, company size, and more. They also include suggested jobs in the search results so you can easily discover related roles.

Lastly, check out available jobs on company websites. If you’ve discovered a few companies for which you’d love to work, go to their websites directly and see what kind of roles they have listed.

Also, some roles might have different names at different companies and might not come up in common search results on job boards. For example, one company’s “blogger” might be another company’s “content creator.”

3. Review job descriptions.

Once you’ve found a few open jobs to which you’d like to apply, take a close look at the job descriptions. This is when you’ll compare your list of “likes” from earlier to the terms in the job descriptions.

From my list above, I’d look for words like “writing,” “editing,” “content creation,” “research,” and more. This process will help you find the best-fit roles, which will, in turn, increase the likelihood of securing an interview — and the job.

4. Market yourself.

Outside of a job application, cover letter, and interview, there are other ways to boost your chances as an applicant. As a marketing candidate, you must be able to market yourself. In fact, your “marketability” speaks volumes to companies and managers, sometimes more so than your application material.

As you search for and apply to jobs, make sure your digital presence is spotless. Review your LinkedIn, Twitter, and other social channels and ensure they all promote the same message and self-image. Google your own name and make sure all results reflect positively on you.

Also, depending on what role(s) you’re pursuing, consider creating a portfolio or sample of your marketing chops. If you’d like to find a position in social media, create some sample posts to include in your application. If you’re pursuing a public relations role, build a contingency plan to discuss in your interview.

These steps will help you stand out from the crowd of marketing applicants and will skyrocket your chances of landing the job.

Example Marketing Career Path

Each career in marketing is as unique as the person pursuing that career. Besides being a great career for creative people, marketing is also a popular choice for remote work.

That said, marketers that begin their careers right after college have many options for advancement. The outline below will give you some ideas of what your career path could look like in marketing.

Entry-Level

There are entry-level marketing jobs for every career path in marketing. These roles are a great way for recent graduates and those who are new to marketing.

Entry-level marketing jobs cover a wide range of skills, but most will include:

  • Research
  • Administrative work
  • Customer service
  • Helping with creative work

These roles can help you learn the basics of marketing, and help you decide where you want your career to go. They’re also a good time to develop professional soft skills.

If you’re just starting out, this post offers more advice on how to secure a job in marketing.

Mid-Level Marketing Careers

Once you’ve been working in an entry-level role for some time, there are a few different paths you can follow in marketing. Sometimes your next step will depend on the company you’re working for. Other times it’s a decision you’ll need to make for yourself.

Marketing strategy, freelance marketing, and marketing management are all great next steps. Let’s talk about each one of these choices.

Marketing Strategy

If you enjoy the day-to-day work, you may want to deepen your knowledge and responsibilities by taking on a strategist role. These careers may include some leadership. But the focus is on marketing and connecting tactics to business results.

Freelance Marketing

Another option is to develop your own business as a freelance marketer. This will give you a chance to expand your knowledge and skills. It’s also a chance to experiment with new approaches to marketing.

If you’re curious and want to learn more, this resource for marketing freelancers can help you get started.

Marketing Management

Marketing managers also take on new know-how and responsibilities. Besides the day-to-day work of marketing, managers are leaders. Depending on your company, this role might involve strategy, budgeting, or data analysis.

Marketing management also might include training and managing other people on your team.

Marketing Leadership

After 10-20 years of work experience in marketing, you may be looking for a leadership role. In your path toward leadership, you may also pursue additional studies. Many marketing leaders pursue MBAs or certifications over time.

Again, leadership role specifics will vary by company and industry. But, these are some positions that you may seek out as a marketing leader.

Director of Marketing

The director of marketing is a multifaceted role. Besides developing and executing marketing strategies, it might include:

  • Evaluating research and reports
  • Overseeing promotion and advertising
  • ROI analysis
  • Assessing market conditions
  • Reviewing customer data
  • Competitor analysis

Some marketing directors will report to a VP or CMO. Others will lead marketing for their organization and manage a team of mid-level marketers.

Vice President of Marketing

The VP of Marketing is responsible for a company’s marketing results. This role works across departments within a business to improve and support its teams and the business. Besides managing a team of marketers, VPs may also take an active role in:

  • Hiring
  • High-level project management
  • Market research
  • Campaign and strategy innovation

Chief Marketing Officer

Chief Marketing Officer, or CMO, is usually the most senior marketing role. The modern-day CMO doesn’t have a generic, one-size-fits-all background. Their primary responsibility is the return on investment from marketing activities.

There are many similarities between the vice president of marketing and CMO roles. In cases where a business has both a CMO and one or more VPs of marketing, the CMO will usually focus on high-level strategy while the VP works on tactics.

The CMO may also be responsible for managing teams across different company branches and locations. They build and develop teams and networks to execute on top organizational goals.

Marketing Job Resources

You don’t have to pursue a marketing job on your own. Looking for some resources to help you better understand specific marketing components or brush up on your skills? Check out the communities and courses below. Bonus: Some of these certifications can make you a more desirable marketing candidate, too.

Courses and Communities

Find a Career in Marketing That Works for You

Marketing is a career path that’s going to last because it’s part of every business. As businesses grow and change, their approach to marketing gets more competitive and complex.

As digital advances and new roles change the face of marketing, you need to develop new skills and get specific about the roles you want.

Whether you’re creative or analytical, a leader or a tactician, there’s a job for you. As you keep learning, the right opportunity will appear. What you do with that opportunity is up to you.

Editor’s note: This post was originally published in August 2018 and has been updated for comprehensiveness.

Apply for a job, keep track of important information, and prepare for an  interview with the help of this free job seekers kit.

Categories B2B

The Ultimate Timeline of Google Algorithm Updates (+ Recommendations)

Google is a fickle beast. Many businesses rely on their search engine for traffic, leads, and customers, so Google updates can break or boost a company’s success.

Google’s search engine is ever-changing. It’s the number one search engine in the world because it prioritizes user experience. This means that every one of the latest Google algorithm updates aims to meet its users’ needs and deliver the best possible results.

And as important as this search engine is, no one knows how the Google algorithm works (except for the Google search-quality team, of course).

→ Download Now: SEO Starter Pack [Free Kit]

In this guide, we’ve covered everything you need to know about the Google algorithm. We talk about essential updates throughout their history, and how your company can boost your search results.

Keep reading, or jump to the section you’re looking for.

While the exact number isn’t certain, SEOs believe there are certain ranking signals that Google considers when displaying results. These include factors like keyword usage, domain history, site usability, and more.

This is why, as businesses and marketers, we must optimize our on-page SEO, off-page SEO, and technical SEO to make it easier for our pages to rank and so consumers can find our content.

Did you know people make over 4.7 billion Google searches every day? The search engine is by far the most popular among its competitors, which means the vast majority of your audience (and potential audience) is actively searching Google for information your website or blog can deliver.

How can you ensure your content ranks high enough on the SERPs to get your audience’s attention? By adhering to the latest Google algorithm updates.

Google Updates 2022

Helpful Content Update (August 25, 2022)

This update aims to improve the user experience. The goal of this content update is to increase the visibility of original helpful content in the search results. At the same time, it limits the results of content created solely to rank well on search engines.

Resources to help with the latest Google update:

Core Update (May 25, 2022)

Core updates are general updates. Their purpose is to make search results more useful and correct. This is a constant process because of changes in current events and the way people use the web.

Google makes thousands of updates to its search algorithm each year. They confirm core updates because these updates usually have some impact on search results. Some users notice changes within 24 hours of an update. Read here to learn more about core updates.

Most core updates address issues of quality and relevancy. This is the most recent core update, but the list below includes past core updates:

  • Core Update (November 17, 2021)
  • Core Update (July 1, 2021)
  • Core Algorithm Update (June 2, 2021)
  • Core Update (December 3, 2020)
  • Core Update (May 4, 2020)
  • Core Update (January 13, 2020)
  • Core Algorithm Update (September 24, 2019)
  • Core Update (June 2, 2019)
  • Core Algorithm Update (April 16, 2018)
  • Core Algorithm Update (March 9, 2018)

Product Algorithm Update (March 23, 2022)

This was the latest product review update. This update makes it easier to find high-quality reviews through search. Google’s team shared the reasoning behind these updates, “We’ve regularly heard through user feedback that people prefer detailed reviews with evidence of products actually being tested.”

For more details on product updates, see Product Reviews Update (April 8, 2021). There was also a product review update on December 1, 2021.

Page Experience Update (February 22, 2022)

This is the latest google update for page experience on desktop devices. For more on-page experience updates, see Page Experience Update (June 15, 2021).

Resources to help with the latest Google algorithm updates:

Google Updates 2021

Local Search Update (November 30, 2021)

This was an update to the way that the search engine finds and displays local search results.

Google Spam Update (November 3, 2021)

The spam updates helped the search engine recognize and filter out websites that:

  • Contain harmful or questionable content
  • Don’t add value
  • Use black hat SEO techniques

These updates help protect users from spammy sites and unwanted ads.

Other spam updates include:

  • Google Spam Update (November 3, 2021)
  • Google Link Spam Algorithm Update (July 26, 2021)

Page Experience Update (June 15, 2021)

This update aims to improve the user experience. It aspires to give priority to web pages with quick load times that stay stable as users scroll. These links from Google can help you learn more about how you can update your site for a better page experience.

Known Victims Protection (June 10, 2021)

For years, sites have attacked individuals with false, offensive, or damaging content. These sites are sometimes the top search result for these individuals. As a result, websites that post explicit images, mug shots, and other slanders often profit by charging victims to remove this content.

With this update, individuals can report these offending sites to Google. Then the search engine will lower the ranking for these searches.

Product Reviews Update (April 8, 2021)

This was the first of several product review updates. Before these updates, many product reviews on the internet were thin. Many came from templates or users with limited experience with the product.

This update focuses on finding quality product reviews that add value for users. Criteria for product review quality include:

  • Depth of analysis
  • Actual product use
  • Distinct information
  • Competitive product analysis

Passage Ranking (February 10, 2021)

The passage ranking update made it so that a section within a web page could be an extra ranking factor. This helps search engines better understand the content and serve better search results.

This update hoped to help users find better answers to very specific searches that can sometimes be hard to find. Instead of scanning the full web page, this update isolates passages on a page that can answer a user’s query.

Resources to help with the latest Google updates:

Google Updates 2020

Featured Snippet Update, also called Featured Snippet Deduplication (January 22, 2020)

Before this update, a website that had a featured snippet at the top of the search results could also appear in the organic listings following that snippet. After this change, a website could appear only once per search page.

The intent of this update was to make search results less cluttered and to make it easier for users to find an answer to their queries.

Resources to help with the latest Google algorithm updates:

Google Updates 2019

BERT Update (October 25, 2019)

The Google BERT (Bidirectional Encoder Representations from Transformers) update was an effort by Google to better understand the language in which people search. It’s like RankBrain and is an extra effort to understand searches; it didn’t replace it.

BERT was a significant search algorithm update. As reported by Google: “With the latest advancements from our research team in the science of language understanding … we’re making a significant improvement to how we understand queries, representing the biggest leap forward in the past five years, and one of the biggest leaps forward in the history of Search.”

In short, BERT helps Google users find useful and accurate information. The update allows Google to capture more of the nuance and context in queries and not lean so heavily on the use of prepositions or phrasing to clarify questions. (Check out some live examples of BERT here.)

BERT was also applied to featured snippets in over two dozen countries and languages.

Featured Snippets Update (August 1, 2019)

This update aimed to improve featured snippets. It was an update to surface snippets that would be better with frequent refreshes. It also helped to remove outdated snippets.

These three examples from Google can make it clear what snippets were the target of this update:

  • Regularly updated information, like a blog with new posts each week
  • Time-based information, like events or TV programming
  • News and current events

Core Update, also called Florida 2 (March 12, 2019)

This was a big core update. SEO experts didn’t notice anything unique about this core update, but its timing and scale prompted its alternate name.

Google Updates 2018

Core Algorithm Update, also called Medic (August 1, 2018)

The Google Medic Update was the third broad core algorithm update of 2018. The disproportionate impact it has on sites in the health and wellness industries is how it received its nickname. But it didn’t target those industries; it also had a large impact on websites in all other industries.

In general, SEO specialists theorized that the Medic Update was another update that targeted quality issues like:

Mobile-First Indexing (March 26, 2018)

The Mobile-First Indexing Update was another nod from Google to websites that are mobile-friendly.

Here’s how Google explains: “[Historically,] our crawling, indexing, and ranking systems have typically used the desktop version of a page’s content, which may cause issues for mobile searchers when that version is vastly different from the mobile version. Mobile-first indexing means that we’ll use the mobile version of the page for indexing and ranking, to better help our – primarily mobile – users find what they’re looking for.”

Core Algorithm Update (March 9, 2018)

Google put out this core update to better judge which sites were relevant for specific queries. This update was to help improve rankings for sites with useful content.

Google Updates 2017

Fred (March 7, 2017)

The Fred update targeted thin, ad-focused content. It used data from quality raters at Google to cut low-quality results from SERPs.

Intrusive Interstitials Update (January 10, 2017)

Technical SEO defines interstitials as “content that gets between the user and the content they’re looking for.” This might include:

  • Popups that mask other page content
  • Web pages that users need to dismiss to access content
  • Website layouts with interstitials above the fold

This Google update lowered the rankings of websites with mobile pages that had intrusive interstitials. This update did not penalize interstitials for cookies, legal verification, logins, or banners.

Google Updates 2015

RankBrain (October 26, 2015)

The Google RankBrain Update was part of Hummingbird. RankBrain is a machine-learning-powered component of Google’s algorithm that works to better understand searcher intent and deliver the most accurate, relevant SERP results.

Many SEO strategists believe it serves to measure how searchers interact with search results and then ranks the results accordingly. (This could explain why your SERP looks different when you search for the same thing multiple times.)

It has also been theorized that the RankBrain algorithm identifies relevance features for the websites that rank for a given query, establishing query-specific ranking factors and signals.

Mobile-Friendly Update, also called Mobilegeddon (April 21, 2015)

The Google Mobile Update (nicknamed “Mobilegeddon”) officially incorporated mobile-friendliness as a ranking signal. The update prioritized mobile-friendly websites on mobile SERPs, and the sites that weren’t mobile-friendly were either penalized or removed from the SERPs altogether.

Mobilegeddon was another effort to provide the best possible search experience for users. Google said at the time of release, “When it comes to search on mobile devices, users should get the most relevant and timely results, no matter if the information lives on mobile-friendly web pages or apps.”

Mobilegeddon initially penalized websites that weren’t mobile-responsive and rewarded those that were. Google moved to mobile-first indexing in 2019, so the mobile-friendliness of your site now impacts how you rank for every query.

Google Updates 2014

Pigeon Update (July 24, 2014)

Google released the Pigeon Update to better calibrate the local algorithms with the core algorithm. The goal of this update was to reward local businesses that have a strong organic presence with better SERP visibility. It was also to answer user search queries with accurate local results influenced by traditional web search ranking signals.

Pigeon treats local search the same as traditional organic search, just with local cues. It considers searcher location when displaying SERP results, and allows searchers to treat Google Search and Google Maps the same. For example, you can search “best accountant near me” in both engines, and the results should be similar.

Google Updates 2013

Hummingbird Update (September 26, 2013)

Google released the Hummingbird Update to provide a more conversational, human search experience. Google wanted to better understand the context of what people were searching for — versus the specific terms within their search query.

The Knowledge Graph came out a year before, but Hummingbird improved upon this feature.

Hummingbird uses natural language processing that includes semantic indexing, synonyms, and other features to interpret queries and produce results. It weeds out keyword-stuffed, low-quality content to create a more personalized, exact search process and show SERP results that matched searcher intent.

Payday Loan Update (June 11, 2013)

The goal of the Payday Loan Update was to find and further lessen the impact of spammy queries and websites. It had a bigger impact in countries where webspam was more common.

Spammy sites are those that:

Other updates like this one include:

  • Payday Loan Update 3.0 June 12, 2014
  • Payday Loan Update 2.0 May 16, 2014

Google Updates 2012

Page Layout Update (October 9, 2012)

Page layout updates focused on websites that display ads above the fold or show content lower on the page due to ads. This practice can be distracting and impact the user experience. Because of this concern, this update lowered the rankings for ad-heavy sites.

Other updates like this one include:

  • Page Layout Update, also known as Top Heavy (January 19, 2012)

Penguin Update 1.2 (October 5, 2012)

The Google Penguin Update was released to combat black-hat link-building techniques, such as spammy links, link directories, and keyword-stuffed anchor text.

Google calls them “black hat web spam” and defines them as “techniques that don’t benefit users, where the intent is to look for shortcuts or loopholes that would rank pages higher than they deserve to be ranked.”

Prior to the Penguin Update, link volume — regardless of quality — was a heavy influence on how pages ranked on the SERPs. Penguin attempts to better understand how websites were earning their links. It also made sure that only high-quality trustworthy links were rewarding the sites they led to.

Google Penguin only affects inbound links — the links leading to a site, not away from it. Penguin monitors for black-hat link-building techniques and over-optimized anchor link text. This is when too many inbound links for one website contain the same anchor text, which can alert Google that the links aren’t natural or earned.

Other Penguin updates include:

  • Penguin Update 3.0 (October 17, 2014)
  • Penguin Update 2.1 (October 4, 2013)
  • Penguin Update 2.0 (May 22, 2013)
  • Penguin Update 1.2 (October 5, 2012)

Penguin was also added to the core algorithm in late 2016.

Exact Match Domain Update (September 28, 2012)

This update targeted websites with domains that exactly matched competitive keywords. Some sites used this practice to improve their search placement but had poor quality or thin content. This update lowered the value of these sites dramatically.

Venice Update (February 27, 2012)

This update pulled search results based on the user’s IP address or physical location. It also increased Google Maps (then Google Places) appearances in organic search results. This made it easier for users to search for local resources online.

Google Updates 2011

Freshness Update November 3, 2011

The Freshness update’s intent was to give users the most recent search results. For this update, Google narrowed its definition of freshness to figure out time-related searches like:

  • Recent events, like new or trending events
  • Regularly recurring events, like elections or sports scores
  • Frequent updates, like product searches on store websites

Panda Update February 23, 2011

Google released the Panda Update to combat:

  • Thin, duplicate, or plagiarized content
  • Keyword stuffing
  • Content farms
  • Websites with high ratios of ad-to-content
  • Other quality issues

It was also released to reward unique, high-quality content.

Google Panda gives every web page an internal quality score that attempts to mimic how a human might respond to and rank a piece of content. Then this score is factored into how each website ranks on the SERPs.

Other Panda updates include:

  • Panda Update 4.2 (July 17, 2015)
  • Panda Update 4.1 (September 23, 2014)
  • Panda Update 4.0 (May 20, 2014)
  • Panda Update (January 22, 2013)
  • Panda Update (December 21, 2012)
  • Panda Update (November 21, 2012)
  • Panda Update (November 5, 2012)
  • Panda Update (September 27, 2012)
  • Panda Update 3.9.2 (September 18, 2012)
  • Panda Update 3.9.1 (August 20, 2012)
  • Panda Update 3.9 (July 24, 2012)

Panda was originally introduced as a filter for search engine results, but in January 2016, it was added to the core algorithm.

Google Updates 2010

Caffeine Update June 8, 2010

Caffeine was a new system for indexing the web that made it more efficient to crawl and store data. This update also improved the freshness of search results.

Google developers shared at the time of release, “Caffeine provides 50 percent fresher results for web searches than our last index, and it’s the largest collection of web content we’ve offered.”

Google Updates 2009

Vince Update (January 18, 2009)

This update equated trust with established brand names. This made it easier for mostly offline big brands to compete with new online-focused brands.

A famous quote for this update from Google’s then-CEO, Eric Schmidt, is “Brands are how you sort out the cesspool.”

Google Updates 2005

Big Daddy Update, also called Bigdaddy (December 15, 2005)

The Bigdaddy update aligned with an upgrade to Google’s data center. It aimed to improve the quality and technical issues for improved search results. It also filtered out some websites with spammy practices like unnatural link building.

Jagger Update (September 1, 2005)

This update expanded the options for search to new documents and file types. Google’s main crawler at the time was Googlebot, and with this update, it expanded the way it scanned sites.

The Jagger update also looked at link quality. It penalized sites with:

  • Paid backlinks
  • Unnatural link building
  • Linking schemes
  • Scraped content

Google Updates 2003

Florida Update (November 16, 2003)

Among other things, the Florida update changed the way that Google weighed the value of backlinks. It was important because of the timing and impact it had on search results.

This update most affected retail sites using spammy SEO techniques like:

  • Keyword stuffing
  • Hidden links
  • Invisible text

This update was especially hard for these sites because it launched during the holiday season. This timing directly influences annual sales in retail.

How to Prepare Your Site for the Latest Google Updates

While every one of the latest Google updates is unique, the goal of every update is to create a great user experience for Google users. With this in mind, there are many approaches you can take to prepare your site for updates.

1. Create clear, useful content for your site.

  • Focus on creating genuinely unique content that provides value to your visitors and customers. Google provides 20+ questions to help you determine quality and value.
  • Use a site crawler like Botify or Screaming Frog to identify thin content on your website and blog. If you find any, consider combining or archiving those pages.
  • Remove or rework any low-quality or underperforming content. (You can identify this content based on low traffic and/or low conversion rates.)
  • Avoid writing for machines and create conceptual content, not just keyword-driven content. Expand your keyword research to include different phrasing, commonly asked questions, and similar terms.
  • Conduct competitive analysis by searching your keywords on a new Google SERP and see what related content and SERP features (like Knowledge Graphs or featured snippets) pop up.
  • Consistently update your content to reflect better grammar, syntax, and language.

2. Check your technical SEO.

  • Make sure to use structured data and metadata on both your desktop and mobile versions.
  • Rewrite duplicate content. Ecommerce sites are especially vulnerable to duplicative content. In these cases, use canonical URLs to show Google which version of each page to rank in the SERPs.
  • Make sure your off-page SEO and technical SEO are intact and that there are no underlying issues.

3. Create a great mobile experience.

  • Confirm your website is mobile-optimized. Here’s a blog post on how to do this.
  • Use Google’s Mobile-Friendly Test tool to see how your website performs. This tool will show you how your site looks on a mobile device and alert you to any loading or processing problems.
  • If you have separate URLs for your mobile site (an m-dot site), confirm that your mobile page reflects the same content as your desktop site. (Google prefers to index your mobile URL.)
  • Read through Google’s best practices for mobile-first indexing.

4. Build quality backlinks.

  • Follow white-hat link-building techniques to build high-quality, relevant backlinks.
  • Don’t take part in Private Blog Network (PBN) link schemes, which often lead to site penalties.
  • If you hire an agency or freelancer for link-building, make sure you ask how they’re building links. There should be no exchange of money between the agency and the person or organization linking to your site.

5. Think locally.

  • Leverage on-page SEO and other tactics to ensure Google recognizes your business’s location and other local ranking factors.
  • Create content and media that associates your business with a specific location, such as a neighborhood, town, or city. This will help improve your local SEO.
  • Register with Google My Business to manage how your business information appears on Google SERPs. Create and manage profiles on other important directories. Check out this post for a full list of online business directories.
  • Make sure your location information is consistent across all your web properties, like your website, social media, and Yelp listings.

Grow Better with Google Updates

As a business owner and marketer, the latest Google updates may seem like a lot of detail and work. You’re not wrong. These updates and the changes you might need to make can be overwhelming.

But it’s important to remember that Google wants to create a fantastic user experience, just like you do. These algorithm updates prune out lazy, low-quality, and illegal content. That content isn’t just filling up your search queries, it’s competing with your business and marketing content.

In short, these Google updates are good things. It’s up to you to keep learning and use them to your advantage.

Editor’s note: This post was originally published in August 2019 and has been updated for comprehensiveness.

SEO Starter Pack

Categories B2B

How to Make a Chart or Graph in Excel [With Video Tutorial]

Building charts and graphs are one of the best ways to visualize data in a clear and comprehensible way.

However, it’s no surprise that some people get a little intimidated by the prospect of poking around in Microsoft Excel.

Download Now: Free Excel Graph Generators

I thought I’d share a helpful video tutorial as well as some step-by-step instructions for anyone out there who cringes at the thought of organizing a spreadsheet full of data into a chart that actually, you know, means something. But before diving in, we should go over the different types of charts you can create in the software.

Types of Charts in Excel

You can make more than just bar or line charts in Microsoft Excel, and when you understand the uses for each, you can draw more insightful information for your or your team’s projects.

Type of Chart

Use

Area

Area charts demonstrate the magnitude of a trend between two or more values over a given period.

Bar

Bar charts compare the frequency of values across different levels or variables.

Column

Column charts display data changes or a period of time.

Line

Similar to bar charts, they illustrate trends over time.

Pie

Pie charts show values as percentages of a whole.

Radar

Radar charts compare the aggregate of multiple data series.

Scatter

Scatter charts show the positive or negative relationship between two variables.

Stock

Stock charts are used to report the fluctuation of stock prices over given periods.

Surface

Surface charts plot sets of values in the form of a three-dimensional surface.

The steps you need to build a chart or graph in Excel are simple, and here’s a quick walkthrough on how to make them.

Keep in mind there are many different versions of Excel, so what you see in the video above might not always match up exactly with what you’ll see in your version. In the video, I used Excel 2021 version 16.49 for Mac OS X.

To get the most updated instructions, I encourage you to follow the written instructions below (or download them as PDFs). Most of the buttons and functions you’ll see and read are very similar across all versions of Excel.

Download Demo Data | Download Instructions (Mac) | Download Instructions (PC)

1. Enter your data into Excel.

First, you need to input your data into Excel. You might have exported the data from elsewhere, like a piece of marketing software or a survey tool. Or maybe you’re inputting it manually.

In the example below, in Column A, I have a list of responses to the question, “Did inbound marketing demonstrate ROI?”, and in Columns B, C, and D, I have the responses to the question, “Does your company have a formal sales-marketing agreement?” For example, Column C, Row 2 illustrates that 49% of people with a service level agreement (SLA) also say that inbound marketing demonstrated ROI.

How to enter data into an excel spreadsheet

2. Choose from the graph and chart options.

In Excel, your options for charts and graphs include column (or bar) graphs, line graphs, pie graphs, scatter plots, and more. See how Excel identifies each one in the top navigation bar, as depicted below:

The types of graphs and charts in excel

To find the chart and graph options, select Insert.

(For help figuring out which type of chart/graph is best for visualizing your data, check out our free ebook, How to Use Data Visualization to Win Over Your Audience.)

3. Highlight your data and insert your desired graph into the spreadsheet.

In this example, a bar graph presents the data visually. To make a bar graph, highlight the data and include the titles of the X and Y-axis. Then, go to the Insert tab and click the column icon in the charts section. Choose the graph you wish from the dropdown window that appears.

How to highlight your data and insert your desired graph into the spreadsheet

I picked the first two dimensional column option because I prefer the flat bar graphic over the three dimensional look. See the resulting bar graph below.

A 2-dimensional chart of data in an excel spreadsheet

4. Switch the data on each axis, if necessary.

If you want to switch what appears on the X and Y axis, right-click on the bar graph, click Select Data, and click Switch Row/Column. This will rearrange which axes carry which pieces of data in the list shown below. When finished, click OK at the bottom.

how to make an excel graph steps: switch the data if necessary

The resulting graph would look like this:

A chart with swapped data on the x and y-axis

5. Adjust your data’s layout and colors.

To change the labeling layout and legend, click on the bar graph, then click the Chart Design tab. Here, you can choose which layout you prefer for the chart title, axis titles, and legend. In my example below, I clicked on the option that displayed softer bar colors and legends below the chart.

how to make an excel graph steps: adjust your data's layout and colors

To further format the legend, click on it to reveal the Format Legend Entry sidebar, as shown below. Here, you can change the fill color of the legend, which will change the color of the columns themselves. To format other parts of your chart, click on them individually to reveal a corresponding Format window.

How to use the format legend entry tool to format the legend of an excel chart or graph

6. Change the size of your chart’s legend and axis labels.

When you first make a graph in Excel, the size of your axis and legend labels might be small, depending on the graph or chart you choose (bar, pie, line, etc.) Once you’ve created your chart, you’ll want to beef up those labels so they’re legible.

To increase the size of your graph’s labels, click on them individually and, instead of revealing a new Format window, click back into the Home tab in the top navigation bar of Excel. Then, use the font type and size dropdown fields to expand or shrink your chart’s legend and axis labels to your liking.

how to make an excel graph steps: change the size of your chart's legend

7. Change the Y-axis measurement options if desired.

To change the type of measurement shown on the Y axis, click on the Y-axis percentages in your chart to reveal the Format Axis window. Here, you can decide if you want to display units located on the Axis Options tab, or if you want to change whether the Y-axis shows percentages to two decimal places or no decimal places.

how to make an excel graph steps: change the y axis measurement options

Because my graph automatically sets the Y axis’s maximum percentage to 60%, you might want to change it manually to 100% to represent my data on a universal scale. To do so, you can select the Maximum option — two fields down under Bounds in the Format Axis window — and change the value from 0.6 to one.

The resulting graph will look like the one below (In this example, the font size of the Y-axis has been increased via the Home tab so that you can see the difference):

How to change the Y-axis measurements in an excel spreadsheet in the minor field

8. Reorder your data, if desired.

To sort the data so the respondents’ answers appear in reverse order, right-click on your graph and click Select Data to reveal the same options window you called up in Step 3 above. This time, arrow up and down to reverse the order of your data on the chart.

how to make an excel graph steps: reorder your data

If you have more than two lines of data to adjust, you can also rearrange them in ascending or descending order. To do this, highlight all of your data in the cells above your chart, click Data and select Sort, as shown below. Depending on your preference, you can choose to sort based on smallest to largest, or vice versa.

How to reorder data from smallest to largest for a chart or graph in an excel spreadsheet

The resulting graph would look like this:

how to make an excel graph steps: reordered data

9. Title your graph.

Now comes the fun and easy part: naming your graph. By now, you might have already figured out how to do this. Here’s a simple clarifier.

Right after making your chart, the title that appears will likely be “Chart Title,” or something similar depending on the version of Excel you’re using. To change this label, click on “Chart Title” to reveal a typing cursor. You can then freely customize your chart’s title.

When you have a title you like, click Home on the top navigation bar, and use the font formatting options to give your title the emphasis it deserves. See these options and my final graph below:

how to make an excel graph steps: title your graph or chart

10. Export your graph or chart.

Once your chart or graph is exactly the way you want it, you can save it as an image without screenshotting it in the spreadsheet. This method will give you a clean image of your chart that can be inserted into a PowerPoint presentation, Canva document, or any other visual template.

To save your Excel graph as a photo, right-click on the graph and select Save as Picture.

how to make an excel graph steps: export your graph or chart

In the dialogue box, name the photo of your graph, choose where to save it on your computer, and choose the file type you’d like to save it as. In this example, it’s saved as a JPEG to a desktop folder. Finally, click Save.

How to name a graph or chart in excel using the dialogue box

You’ll have a clear photo of your graph or chart that you can add to any visual design.

how to make an excel graph steps: add any additional visual design enhancements to finish

Visualize Data Like A Pro

That was pretty easy, right? With this step-by-step tutorial, you’ll be able to quickly create charts and graphs that visualize the most complicated data. Try using this same tutorial with different graph types like a pie chart or line graph to see what format tells the story of your data best.

Editor’s note: This post was originally published in June 2018 and has been updated for comprehensiveness.

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Categories B2B

9 Great Ways to Use Data in Content Creation

Creating content that works requires you to make informed decisions as opposed to relying on guesswork or throwing spaghetti at the wall to see what sticks.

To make these informed decisions, you need to focus on data-driven marketing and how it can help you collect, analyze, and apply data to your content.Download Now: The State of Media & Content Planning in 2022 [Free Data Report]

If you’re running out of blog ideas and unsure how to use data in your content, keep reading to learn the best ways to use data before, during, and after the content creation process.

How to Use Data in Content Creation

Let’s consider how to use data properly at different stages of the content creation process: before, during, and after.

1. Using Data Before Content Creation

Just as no one sets out to build a house without first calculating the cost, so too should marketers not create content without looking at what the data says first.

Insights from data can help you know what type of content to create, who to create it for, and the best format to present such content.

Here are some specific ways to use data before you start creating.

Conduct Keyword ResearchHow to Use Data in Content Creation: conduct keyword research

Before creating any piece of content, the first step is to know the topics you want to talk about or the keywords you want to target.

Since one of the primary goals of content creation is to engage with an audience, it’s crucial to uncover the queries they’re searching for online. Keyword research is how you get valuable insights (data) into these queries.

While conducting keyword research, it’s crucial to analyze the intent behind a search — whether it’s informational, navigational, transactional, or something else.

Some of the best tools you can use for keyword research include HubSpot’s SEO Marketing Software, Arel=”noopener” target=”_blank” hrefs, SemRush, etc.

Identify Your AudienceHow to Use Data in Content Creation: Identify your audience

Imagine making the best steaks in town but then trying to sell them to a vegan audience – surely you won’t make any sales. Similarly, even your best pieces of content can have mediocre results if you don’t put them in front of the right people.

Data can help you identify the right people.

Using data, you can remove assumptions about your audience and who reads your content.

Data can tell you things about your target audience, like their age range, interests, emotional triggers, and social media platform where they hang out.

You can use Google Analytics, customer surveys, or some other social media analytics tool to uncover data insights about your audience.

Choose the Right Content FormatHow to Use Data in Content Creation: choose the right content format

After uncovering who your audience is and what they search for online, you can also use data to discover their most preferred content format.

Do they want to read a blog post? Twitter thread? Or see video content like TikTok videos? Instagram Reels?

What the data shows will determine where to spend most of your content creation efforts to generate the highest return on investment.

BuzzSumo and Sparktoro are excellent examples of tools you can use to find the right content format your target audience loves.

2. Using Data During Content Creation

Let’s now consider how to use data while creating content.

Data can breathe life and new significance into your posts when leveraged well. This doesn’t mean threading spreadsheets directly into your posts. Instead, you should think about how to responsibly frame the data in a way that will advance your narrative.

By putting data into context and using it to strengthen your point, you can give readers a post that will stay with them long after they’ve left the page. Here are a few narrative techniques to consider when using data in your posts.

Demonstrate Change

There is no more powerful narrative technique than using data to demonstrate change over time.

In the example below, The Zebra uses data and maps to demonstrate the changing cost of car insurance in the United States over the last few years.

The darker areas on the map indicate areas with the highest car insurance rates.

How to Use Data in Content Creation: demonstrate change using a map

You can see the cost changes over time as you click the slider button.

Why It Works

Showing a striking change trend (whether it be deterioration or dramatic improvement) not only brings weight to the discussion but can also evoke an emotional response from your readers.

Show Discrepancy

Isolated on its own, data can fall flat. But put a set of data into context to highlight discrepancies, and you have a strong narrative.

In the example below, The Atlantic highlights the discrepancy between the many COVID predictions (and other economic issues) and the reality.

How to Use Data in Content Creation: The Atlantic showing discrepancy in dataWhy It Works

By showing discrepancies between perception and reality or between two sets of data, you can highlight gaps that lead to clear calls to action.

Show Connection or Correlation

In this article, the British Heart Foundation (BHF) used data to show the correlation between watching TV and the risk of having coronary heart disease. Although the original data is from a third source, BHF does well to show the effect of a sedentary lifestyle.

Note: When showing the correlation between two things, be careful that you don’t imply causation. Be clear that you’re only showing that two things are connected somehow, not that one directly leads to the other.

How to Use Data in Content Creation: BHF showing connection and correlation between TV and heart disease

Why It Works

Using data to show the connection between two or more different things helps readers make better decisions concerning future actions.

Give Scale

Another excellent way to use data in content creation is to demonstrate scale.

In this chart, New York Post uses a visual representation of data to demonstrate the scale of the tallest buildings in the world.

How to Use Data in Content Creation: New York post showing the scale of tallest buildings in the world

Why It Works

Scale can help you add context to your posts. What data do you have that can lend itself to this type of visualization? For example, did you serve more customers last year than the average number of attendees at a Red Sox game? How can you show the scope of your impact?

3. Using Data After Content Creation

You’ve seen how data can work before and during content creation. Let’s now consider how you can still use data even after you’ve hit publish on your post.

Optimize Published Content

One excellent way to use data “post-content creation” is to find opportunities for content refreshing.

Data from a tool like Google Analytics and Google Search Console can show you content that has been consistently losing traffic over time, allowing you to identify content needing an update or refresh.

You can also run a content audit to identify the best performers from the existing content that can be leveraged or repurposed for other marketing channels.

Analyze Audience Engagement

There are a ton of metrics you can track after publishing a piece of content to see how your audience interacts or engages with said content.

For instance, you can use Google Analytics to check how long readers stay on specific pieces. You can also use other tools to track your audience’s interaction in terms of clicks and cursor movements on a webpage.

Final Thoughts

There you have it — nine simple but effective ways to use data in different phases of your content creation process.

Even if you’ve never used data in your process before, the strategies mentioned in this article are easy to follow, and there are many tools you can use to make data work for you.

Editor’s note: This post was originally published in September 2011 and has been updated for comprehensiveness.

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Categories B2B

The Age of the Connected Customer

Growing a business has never been easy. But these days, it feels impossible.

Companies are trying to predict growth in an unpredictable macro environment. The economy is down, the market is volatile, socio-political issues are raging, and the dust is still settling on hybrid work. Every week, there’s a new twist or turn.

In case navigating all this uncertainty isn’t hard enough, companies are dealing with another major shift. Over the past year, the strategies that businesses rely on to attract, engage, and delight customers have started to break. It’s harder to generate demand, drive leads, reach prospects, and meet customers’ high expectations. At the height of the pandemic, many businesses thrived in a digital-first world, but now that momentum is slowing and it’s harder than ever to connect with customers.

The flywheel feels frozen. But why?

This question keeps me up at night. Helping organizations grow better is our mission at HubSpot. We’re passionate about helping scaling companies get ahead and navigate periods of uncertainty. That’s why we went on a listening tour to understand what’s standing in the way of our customers’ growth, and how we can help solve it.

Across hundreds of conversations with customers, there was one word that kept coming up: disconnected. We discovered that companies are in a crisis of disconnection today, caused by three major disconnects. They’re struggling with disconnected systems, disconnected people, and disconnected customers. I want to share what we’ve learned about each disconnect, and how we believe companies can solve this crisis.

Systems Are Disconnected

The first theme we heard loud and clear is that companies are struggling with disconnected systems. This has always been a problem, but it’s gotten worse over the past few years. We recently ran a pulse survey to understand the biggest challenges businesses are facing, and the number one pain point was disconnected systems (HubSpot Market Research, 2022).

It makes sense when you think about it. During the pandemic, companies shifted to fully-digital overnight and there was a frenzy of buying point solutions. They bought a tool for every task, every team, and every department. As a result, the average scaling company has 242 SaaS tools today. The problem isn’t that companies have a lot of tools, though — it’s that too few are connected. Each has its own data and processes but there’s no one place tying it all together.

As a result, companies are spending more time connecting data than connecting with their customers. They have to spend hours cleaning data and trying to cobble insights together from different systems. What’s worse is that their go-to-market teams don’t have a unified view of the customer’s journey, so they’re working in silos and their customer experience is suffering.

It’s a total mess.

That’s why, when it comes to growth, it’s time to accept that disconnected point solutions are not the solution.

People Are Disconnected

The second disconnect is that people have become more disconnected from each other. From quarantining, to social distancing, to working remotely, isolation has become part of our daily lives. The problem is, we’re human. We rely on each other for support and connection.

When I need advice at work, do you know what I do first? I lean on my peers. I reach out to a mentor, a co-worker, or my network for support. But it’s become harder to tap into one another; we aren’t bumping into each other at the office or meeting up at networking events like we used to.

In fact, 45% of workers say that the number of people they interact with at work decreased, and 57% of people say that they engage in fewer social activities these days. No wonder Peloton became so popular during the pandemic. For me, it wasn’t just about exercise, it was about being part of a community.

And I know I’m not alone. When I talk to our customers, I hear the same theme loud and clear: They crave community. They want to build deeper relationships with their co-workers, their customers, and their network, but it’s not as easy as it once was.

Companies Are Disconnected from Customers

The third and final disconnect is that companies are more disconnected from their customers than ever. They’re writing blogs at a frenzied pace but still can’t drive traffic. They’re emailing prospects but can’t get a response. The channels and strategies that used to work for companies now seem to be working against them. So, what changed?

We dug into this and found that there are two major shifts happening. The first is that people are digitally drained. From our social feeds, to our inboxes, to our text messages, we are bombarded at every turn. As a result, buyers aren’t engaging with companies like they used to, and you can see it in the data.

In 2020, 65% of Google searches ended without a click, and the average blog shrunk by -1.64% in 2021. According to HubSpot data, sales email response rates have plummeted by 40% compared to pre-pandemic rates. The channels companies have relied on to attract and engage customers are now overly saturated, pushing people out and ad costs up.

The second change is that we are now living in a privacy-first world. People are more protective of their data than ever. Apple’s recent ad campaign is a great example of this shift; they’re positioning privacy as the iPhone’s core value proposition. When one of the most valuable companies on the planet comes out that strongly on a value, we should all take notice. What this means for businesses is that the cookies, tracking, and consent they’ve depended on are now being cut off in a privacy-first world.

Buyers today are digitally drained and distrusting of companies with their data. Both of these shifts lead to companies being more disconnected from their customers than ever. And that’s exactly what I hear from our customers. They’re struggling to cut through the noise, to reach prospects, and to build relationships with customers the same way they used to. They’re coming to terms with a hard truth which is that old go-to-market strategies won’t work in this new world.

Based on our research and conversations with customers, these three disconnects are clear. Systems are disconnected. People are disconnected. Companies and customers are disconnected.

This all leads to a crisis of disconnection.

Companies are struggling with unprecedented disconnection from their customers and each other, compounded by disconnected systems. They’re grasping for growth. Their revenue is unpredictable. Their flywheel is stalled. Their teams are burnt out.

That’s why it’s time to evolve. Companies can’t continue relying on broken data, broken processes, and broken strategies. The only way to solve this crisis is to adapt and find new ways to grow in the Age of the Connected Customer.

Introducing the Age of the Connected Customer

For years, companies have relied on legacy CRMs to ‘manage’ their customer relationships. But that won’t cut it in this new world. We believe the companies that will win in the future are the ones that focus on customer connection, not customer management. That means you need more than data, you need context. You need more than leads, you need connection. You need more than contacts, you need community.

You need a connected customer growth strategy. Connected customer growth is about optimizing every stage of your customer’s journey to boost connection. It’s about evolving your Attract, Engage, and Delight strategies to provide more value and relevance. You can start by asking yourself questions like: What 20% of content creates 80% of value for our customers? How can I use data to bring more context to my customer conversations? How can I make it easier for customers to buy? These types of questions will help you identify easy ways to optimize your flywheel for customer connection.

But evolving your strategy alone isn’t enough. You need the right technology to make connection possible — connection with your data, your teams, and your community. That’s why we’re bringing three powerful parts of HubSpot’s solution together:

  • Connected Applications: Our Hubs — Marketing, Sales, Service, CMS, and Operations — are designed to connect your entire front-office. They give go-to-market teams a single, unified view of the customer journey.
  • Connected Platform: Our CRM platform powers the Hubs with connected data — including commerce data — and extensibility. The platform is customizable and has over 1,100 app integration partners to give companies flexibility at scale.
  • Connected Community: Companies need more than software to grow, so we’re bringing together educational content through our Academy, as well as assets and expertise through our partner networks.

The combination of all three is our connected customer platform. To learn more about what we’re building at HubSpot and some exciting new features to help boost connection, visit hubspot.com/new.

You can expect to learn much more from us over the next year on how to put customer connection into action, optimize your strategies, and how HubSpot’s platform is evolving to connect data, strategies, and people. As we step into the Age of the Connected Customer, I am confident that scaling companies can emerge stronger from this crisis.

And we’re here to help you grow better, connected.